What is Covenant Home's Medicare star rating?

CMS rates Covenant Home 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Covenant Home get at its last inspection?

1 health deficiency at the standard inspection on May 20, 2026. The Louisiana average is 6.4.

Has Covenant Home been fined?

CMS lists no fines in the last three years.

Does Covenant Home accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Covenant Home?

CMS lists 8 owners and managers. Legal business name: PROTESTANT HOME FOR THE AGED.

Covenant Home: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on May 20, 2026, inspectors cited 1 health deficiency (the Louisiana average is 6.4, the national average 9.2).

None of its 16 health citations since May 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.20 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.49 of those hours.

30.2% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

405/24

106/24

211/24

805/25

105/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

10D

Potential for minimal harm

May 20, 2026Standard inspection, Complaint inspection · 1 citation

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 3, 2026

Inspectors wroteBased on observations and interview, the facility failed to ensure bedroom ceilings were kept in a clean/sanitary manner and in good repair for 4 (Room a, Room b, Room c, Room d) of the facility's 49 rooms observed for environmental requirements.

May 21, 2025Standard inspection · 8 citations

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to: 1. Ensure medications were available for administration for 1 (Resident #58) of 5 (Resident #31, Resident #42, Resident #43, Resident #51, Resident #58) residents reviewed for medication administration; and, 2. Ensure an accurate and/or complete controlled medication reconciliation for 1 (Medication Cart a) of 2 (Medication Cart a, Medication Cart b) medication carts reviewed.
E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure an expired medication was not available for resident use in 1 (Medication Cart b) of 2 (Medication Cart a, Medication Cart b) medication carts reviewed for expired medications.
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on observation and interview, the facility failed to ensure: 1. Food was stored in a sanitary manner; and, 2. Food was thawed in an appropriate manner.
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a notice of employees' rights against retaliation for reporting crimes against residents was posted in a conspicuous location.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a care plan was developed for a resident to decrease the risk of skin tear injuries for 1 (Resident #43) of 2 (Resident #6, Resident #43) sampled residents investigated for accidents.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident with a urinary tract infection (UTI) received antibiotic medication as ordered for 1 (Resident #50) of 1 (Resident #50) sampled resident investigated for UTIs.
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident's electronic Medication Administration Record (eMAR) was accurately documented for 1 (Resident #58) of 5 (Resident #31, Resident #42, Resident #43, Resident #51, Resident #58) sampled residents reviewed for accurate medical record documentation for medication administration.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a multi-dose bottle of wound cleanser was handled per Infection Control Guidelines between use on residents for 2 (Resident #18, Resident #42) of 2 (Resident #18, Resident #42) sampled residents observed during wound care.

November 7, 2024Complaint inspection · 2 citations

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 22, 2024

Inspectors wroteBased on observation, interviews, record reviews, facility document review, and facility policy review it was determined that the facility failed to protect a resident's right to be free from physical abuse for 1(Resident #3) of 3 residents reviewed for abuse.
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 22, 2024

Inspectors wroteBased on interviews, record reviews, facility document reviews, and facility policy review, it was determined that the facility failed to ensure an alleged incident of resident to resident abuse was reported immediately, but no later than 24 hours, to Health Standards Section (HSS) for 1 (Resident #2) of 3 sampled residents for abuse. Findings Included: Review of the facility's policy titled, Identification of Types of Abuse, dated 04/2023 revealed, in part, 3. Physical abuse is defined as hitting, slapping, punching, kicking, etc. Review of the facility's Policy for Reporting Abuse, Neglect, or Misappropriation of Resident and Their Property, dated 04/2023 revealed, in part, 7. Reporting - In accordance with guidelines, alleged, and validated violations shall be reported to the governing state agency. [...]

June 20, 2024Complaint inspection · 1 citation

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2024

Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident was free from verbal and mental abuse from S2Certified Nursing Assistant (CNA). This deficient practice was identified for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for abuse.

May 21, 2024Standard inspection · 4 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2024

Inspectors wroteBased on observations and interview, the facility failed to: 1. Ensure food available for use was dated, labeled, stored and not left open to air; 2. Ensure food items were not placed directly on the freezer floor without a barrier; 3. Ensure expired food was discarded properly; and, 4. Ensure kitchen equipment and ceiling fans were clean.
E

Dispose of garbage and refuse properly.

F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2024

Inspectors wroteBased on observation and interview, the facility failed to dispose of garbage and refuse properly.
D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2024

Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to assess a resident for self-administration of medications for 1 (Resident #32) of 3 (Resident #32, Resident #39, and Resident #60) residents investigated for accidents.
D

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

F563 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2024

Inspectors wroteBased on observation, record review, and interviews, the facility failed to allow residents unrestricted visitation. This deficient practice was identified for 4 (Resident #30, Resident #44, Resident #62, and Resident #15) of 4 (Resident #30, Resident #44, Resident #62, and Resident #15) sampled residents reviewed for visitation.

Fire safety inspections

4 fire safety citations on file: 2 on May 20, 2026, 1 on May 21, 2025, 1 on May 21, 2024.

Every fire safety citation4 citations

D
Have simulated fire drills held at unexpected times.

K 712 · May 20, 2026 · Corrected (the home has a date of correction)
C
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · May 20, 2026 · no revisit needed
C
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · May 21, 2025 · no revisit needed
C
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · May 21, 2024 · Waiver

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Louisiana	United States
All nursing staff (RN, LPN and aides)	3.20	3.76	3.86
Registered nurses	0.49	0.31	0.69
All nursing staff on weekends	2.94	3.21	3.42
Nurse aides	2.04
Licensed practical nurses	0.67
Nursing staff turnover (share who left in a year)	30.2%	47.6%	45.8%
Registered nurse turnover	20.0%	41.6%	42.9%
Administrators who left	not reported

CMS expects 3.31 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.30 on weekdays and 2.94 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.94 in April to June 2025 to 3.20 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.20	0.49	3.30	2.94	7.6%	0 of 90	57
Oct to Dec 2025	2.96	0.36	3.08	2.66	6.1%	0 of 92	60
Jul to Sep 2025	2.97	0.36	3.05	2.78	10.9%	0 of 92	62
Apr to Jun 2025	2.94	0.32	3.05	2.66	9.9%	0 of 91	61
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Louisiana, Jan to Mar 2026	3.64	0.26	3.86	3.10	3.6%	0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Louisiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	17.0	17.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	1.2	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	4.2	2.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	2.9	3.5	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	3.1	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	18.3	17.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	2.8	5.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	29.8	22.7	15.4
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.7	2.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.2	2.7	1.8

Owners and operators

Legal business name: PROTESTANT HOME FOR THE AGED.

Name	Role	Type	Since
Childress, Charles	Managing control - governing body	Individual	01/16/2025
Wellington, Frances	Managing control - governing body	Individual	01/16/2025
Childress, Charles	Corporate director	Individual	01/16/2025
Wellington, Frances	Corporate director	Individual	01/16/2025
Hoffmann, Margaret Elizabeth	Operational/managerial control	Individual	12/11/1995
Wise, John	Operational/managerial control	Individual	07/15/2017
Hoffmann, Margaret Elizabeth	Adp of the SNF	Individual	12/11/1995
Wise, John	Adp of the SNF	Individual	07/15/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 21, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 21, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 21, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.94 hours per resident per day, below the Louisiana average of 3.21.

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Marrero Healthcare Center
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Jefferson Healthcare Center
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St. Jude's Health & Wellness Center
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Ochsner Medical Center Skilled Nursing Facility
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St. Margaret's Daughters Home
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Louisiana contacts for a concern about a nursing home

These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is Covenant Home's Medicare star rating?: CMS rates Covenant Home 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Covenant Home get at its last inspection?: 1 health deficiency at the standard inspection on May 20, 2026. The Louisiana average is 6.4.
Has Covenant Home been fined?: CMS lists no fines in the last three years.
Does Covenant Home accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Covenant Home?: CMS lists 8 owners and managers. Legal business name: PROTESTANT HOME FOR THE AGED.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.