Home / Louisiana / New Orleans
3525 Bienville St., New Orleans, LA 70119 · Orleans County · (504) 279-6414
112 certified beds, about 103 residents a day · For profit - Individual · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195437 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on August 20, 2025, inspectors cited 9 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 40 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.08 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
57.4% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure:1. Expired medication was not available for use (Med Prep Area d, Med Storage Room e); 2. Multi-dose medication containers were labeled with an expiration date to ensure medication was removed from use when the expiration date was exceeded (Med Prep Area b, Med Cart a);3. Medication containers contained the necessary resident identifying information (Med Prep Area c). This deficient practice was identified for 3 (Med Prep Area b, Med Prep Area c, Med Prep Area d) of 4 sampled med prep areas, 1 (Med Storage Room e) of 1 sampled medication storage rooms, and 1 (Med Cart a) of 2 sampled medication carts observed for medication storage requirements.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure:1. A resident's grievance was formally documented on the facility's Grievance Log (Resident #R12); and,2. The facility's grievance policy included the required components. This deficient practice was identified for 1 (Resident #R12) of 4 sampled residents investigated for grievances.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure an allegation of neglect was reported to the State Survey Agency for 1 (Resident #3) of 3 sampled residents investigated for neglect.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure:1. An alleged incident of neglect was thoroughly investigated (Resident #3); and,2. Residents were protected from further potential neglect while an investigation was in progress. This deficient practice was identified for 1 (Resident #3) of 3 sampled residents investigated for neglect.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident's medication administration was accurately documented for 1 (Resident #R11) of 4 sampled residents investigated for accurate medication administration documentation.
Inspectors wroteBased on interviews and record reviews, the facility failed to provide the required behavioral health training for 4 (S9Licensed Practical Nurse [LPN], S11Certified Nursing Assistant [CNA], S15CNA, S16CNA) of 5 sampled direct care staff's personnel files reviewed for training requirements.
Inspectors wroteBased on interviews and record reviews, the facility failed to develop an individualized behavioral health care plan to address a resident's behavioral health needs for 1 (Resident #1) of 3 sampled residents reviewed for
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to:1. Ensure hazardous chemicals were not accessible to residents (Resident #75's room, Hall c, Hall d, Room f); and, 2. Ensure a resident had sufficient supervision to prevent a fall (Resident #72). This deficient practice was identified for 5 (Resident #75's room, Hall c, Hall d, Room f) of 5 (Resident #75's room, Hall c, Hall d, Room f) locations observed containing unsecured chemicals during observations and for 1 (Resident #72) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents.
Inspectors wroteBased on observation and interviews, the facility failed to ensure a medication storage room was not accessible to residents and unauthorized staff for 1 (Medication Storage Room a) of 1 (Medication Storage Room a) medication storage rooms observed during general facility observations.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to:1. Ensure the facility's ice machine was maintained in a sanitary manner;2. Ensure food stored in the facility's refrigerator and freezer were properly contained and labeled with an open date; and,3. Ensure dietary staff wore proper hair restraints during food handling and preparation (S10Dietary Aide, S11Dietary Manager). This deficient practice was identified for 2 (S10Dietary Aide, S11Dietary Manager) of 2 (S10Dietary Aide, S11Dietary Manager) dietary staff observed for hair restraints.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medical documents containing resident health information was stored in a confidential manner for 6 (Resident #2, Resident #13, Resident #65, Resident #92, Resident #97, Resident #106) of 6 (Resident #2, Resident #13, Resident #65, Resident #92, Resident #97, Resident #106) residents identified as not having their health information confidentially maintained.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure the facility was free of pests.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident was assessed to ensure the resident could safely self-administer a medication prior to the resident self-administering medications for 1 (Resident #47) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents.
Inspectors wroteBased on interviews and record reviews, the facility failed to notify the state's Long Term Care (LTC) Ombudsman in writing of a discharge for 1 (Resident #104) of 1 (Resident #104) sampled residents reviewed discharge.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a level II Preadmission Screening and Resident Review (PASRR) screening was completed for a resident admitted with a mental health disorder for 1 (Resident #46) of 1 (Resident #46) sampled residents investigated for PASRR.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to:1. Ensure a resident's care plan was revised after a witnessed fall (Resident #72); and,2. Ensure a residents fall care plan interventions were implemented after a witnessed fall (Resident #72). This deficient practice was identified for 1 (Resident #72) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents.
Inspectors wroteBased on record review, the facility failed to electronically submit payroll information for direct care staffing as required.
Inspectors wroteBased on observations, interviews, record review, and facility document review it was determined that the facility failed to ensure the medication error rate was not greater than 5% by having a medication error rate of 6.66 % for 2 (Resident #3 and Resident #R5) of 7 residents observed during medication administration. Findings Included: Resident #3 Review of Resident #3's medical record revealed, in part, Resident #3 was admitted to the facility on [DATE] with a diagnosis of, in part, Iron Deficiency Anemia (low levels of iron in the blood). Review of Resident #3's Minimum Data Set with an Assessment Reference Date (ARD) of 09/18/2024 revealed, in part, Resident #3 had a brief Interview for Mental Status (BIMS) score of 15 which indicated Resident #3 was cognitively intact. [...]
Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review it was determined that the facility failed to ensure: 1. Certified Nursing Assistants (CNAs) completed hand hygiene during incontinence care for 2 (Resident #R6 and Resident #R7) of 2 residents observed during incontinence care; and, 2. Clean laundry was kept separate from dirty and/or contaminated laundry for 1 (Laundry Room f) of 7 laundry rooms observed.
Inspectors wroteBased on interviews, record review, facility document review, and facility policy review it was determined that the facility failed to follow a physician's order to perform a weekly skin assessment for a resident at risk for pressure ulcers for 1 (Resident #2) of 3 sampled residents reviewed.
Inspectors wroteBased on interviews, record review, facility document review, and facility policy review it was determined that the facility failed to ensure a Resident's medication administration record was accurately documented for 1 (Resident #R5) of 5 residents reviewed for medication administration documentation.
Inspectors wroteBased on observations and interviews, the facility failed to: 1. Ensure a resident's room and equipment was kept clean for 2 (Resident #36 and Resident #66) of 7 (Resident #6, Resident #16, Resident #27, Resident #36, Resident #56, Resident #66, and Resident #90) and, 2. Ensure a resident's equipment was in good repair for 3 (Resident #6, Resident #27, and Resident #56) of 7 (Resident #6, Resident #16, Resident #27, Resident #36, Resident #56, Resident #66, and Resident #90) sampled residents reviewed for environment.
Inspectors wroteBased on record reviews and interview, the facility failed to ensure documentation was complete and accurate for resident's Physician Progress Notes for 2 (Resident #6 and Resident #11) of all sampled resident's records reviewed for accuracy.
Inspectors wroteBased on record review and interview, the facility failed to ensure a Certified Nursing Assistant (CNA) had a performance review within the last 12 months for 1 (S5CNA) of 3 (S5CNA, S6CNA, and S7CNA) sampled CNAs reviewed for sufficient staff review.
Inspectors wroteBased on observation, interview and record review the facility failed to: 1. ensure expired food was not available for resident consumption, 2. ensure the facility's kitchen was maintained in a sanitary manner; and, 3. ensure staff checked and documented the temperature of the facility's steam tables and refrigerator/freezers.
Inspectors wroteBased on record review and interview the facility failed to: 1. have documented evidence of maintaining the water management program for legionella; and, 2. have an accurate tracking and trending of all facility infections.
Inspectors wroteBased on record review and interview, the facility failed to ensure the resident's medical record contained documentation of the education and refusal of vaccination for the influenza and pneumococcal for 4 (Resident #27, Resident #32, Resident #66, and Resident #83) of 5 (Resident #27, Resident #32, Resident #66, Resident #83, and Resident #90) sampled residents reviewed for immunizations.
Inspectors wroteBased on record review and interview, the facility failed to ensure Certified Nursing Assistants (CNA) received 12 hours of in-services annually for 3 (S5CNA, S6CNA, and S7CNA) of 3 (S5CNA, S6CNA, and S7CNA) sampled CNAs records reviewed.
Inspectors wroteBased on interviews and record reviews, the facility failed to protect the resident's rights to be free from psychosocial abuse from S5Certified Nursing Assistant (CNA). This deficient practice was identified for 3 (Resident #1, Resident #2, Resident #3) of 3 sampled residents reviewed for abuse.
Inspectors wroteBased on observation, record review, and interview the facility failed to: 1. Ensure a residents had compression stockings applied per physician orders for 1 (Resident #32) of 1 (Resident #32) sampled resident reviewed for skin conditions- non pressure; and 2. Ensure a resident had a splint applied per physician orders for 1 (Resident #40) of 1 (Resident #40) sampled resident reviewed for limited range of motion.
Inspectors wroteBased on record reviews and interview, the facility failed to ensure State Registry verifications were completed prior to hire for 3 (S12Certified Nursing Assistant (CNA), S15CNA, and S18CNA) of 8 CNA personnel files reviewed for state registry verification reviews.
Inspectors wroteBased on observation and interview, the facility failed to: 1) Ensure leftover food was properly labeled in the main kitchen refrigerator; 2) Ensure food was not stored on the freezer floor; and, 3) Ensure food was properly labeled in the individual floors kitchen refrigerators.
Inspectors wroteBased on observations and interviews the facility failed to ensure: 1. The resident's ice supply was maintained according to infection control practices for 1 (Ice Chest A) of 1 (Ice Chest A) observed for infection control practices; and 2. Staff were knowledgeable about the sanitation and/or disinfection procedures for the facility whirlpools for 3 (S19Certified Nursing Assistant, S20Certified Nursing Assistant, and S23Certified Nursing Assistant) of 4 (S15Certified Nursing Assistant, S19Certified Nursing Assistant, S20Certified Nursing Assistant, and S23Certified Nursing Assistant) certified nursing assistant staff interviewed for infection control practices.
Inspectors wroteBased on observation and interview the facility failed to respect a resident's right to have her fingernails untrimmed for 1 (Resident #88) of 4 (Resident #40, Resident #46, Resident #62, and Resident #88) sampled residents reviewed for Activities of Daily Living (ADL).
Inspectors wroteBased on record review and interview the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) in a timely manner for 2 (Resident #208 and Resident #209) of 3 (Resident #208, Resident #209, and Resident #210) residents reviewed for beneficiary notification. Resident #208 Review of Resident #208's Beneficiary Notification Review revealed, in part, Resident #208's Medicare covered Part A services started on 05/26/2023 and her last Medicare Part A covered day was 07/13/2023. Review of Resident #208's NOMNC revealed, in part, Resident #208's last covered day of Medicare Part A services was 07/13/2023. Further review revealed Resident #208 signed the NOMNC on 07/13/2023 to acknowledge she received and understood the notice. [...]
Inspectors wroteBased on record review and interview, the facility failed to ensure a Significant Change in Status Minimum Data Set (MDS) was completed within 14 days of a resident beginning hospice services for 1 (Resident #39) of 2 (Resident #39 and Resident #43) sampled residents investigated for Hospice.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident with an identified mental health diagnosis was referred for a Preadmission Screening and Resident Review (PASARR) Level II evaluation as required for 1 (Resident #71) of 1 (Resident #71) sampled residents reviewed for requiring a PASARR Level II evaluation.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to: 1) Ensure a resident had a comprehensive care plan that addressed Activities of Daily Living (ADL) (Resident #46); 2) Ensure a resident had a comprehensive care plan that addressed self-administration of medication (Resident #71); and, 3) Ensure a resident had a comprehensive care plan that addressed a diagnosis of anxiety and depression (Resident #81). This deficient practice was identified for 3 (Resident #46, Resident #71, and Resident #81) in a total sample of 21 residents reviewed for care planning.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure nail care was provided for a dependent resident who required assistance with nail cleanliness for 1 (Resident #62) of 4 (Resident #40, Resident #46, Resident #62, and Resident #88) residents reviewed for activities of daily living (ADLs).
Inspectors wroteBased on observation and interview, the facility failed to post the required nurse staffing information on a daily basis.
12 fire safety citations on file: 1 on August 20, 2025, 11 on October 12, 2023.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.08 | 3.76 | 3.86 |
| Registered nurses | 0.32 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.70 | 3.21 | 3.42 |
| Nurse aides | 2.40 | ||
| Licensed practical nurses | 1.36 | ||
| Nursing staff turnover (share who left in a year) | 57.4% | 47.6% | 45.8% |
| Registered nurse turnover | 50.0% | 41.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.70 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.09 in April to June 2025 to 4.08 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.08 | 0.32 | 4.24 | 3.70 | 0.0% | 0 of 90 | 103 |
| Oct to Dec 2025 | 4.06 | 0.25 | 4.21 | 3.68 | 0.0% | 0 of 92 | 103 |
| Jul to Sep 2025 | 4.42 | 0.30 | 4.59 | 3.97 | 0.0% | 0 of 92 | 96 |
| Apr to Jun 2025 | 4.09 | 0.24 | 4.29 | 3.58 | 0.0% | 0 of 91 | 97 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.5 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.3 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.3 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.6 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.4 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.0 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.7 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for St. Margaret's Daughters Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (59.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
59.9% this home
Better than the national rate
US median of homes 51.5% · Louisiana: 16 better, 33 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 108 eligible stays.
9.6% this home
No different from the national rate
US median of homes 10.7% · Louisiana: 0 better, 3 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 140 eligible stays.
6.9% this home
No different from the national rate
US median of homes 7.1% · Louisiana: 1 better, 7 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 72 eligible stays.
48.8% this home
Median of homes: Louisiana50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 43 residents counted.
0.0% this home
Median of homes: Louisiana1.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 79 residents counted.
1.0% this home
Median of homes: Louisiana2.8% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 79 residents counted.
95.5% this home
Median of homes: Louisiana100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 22 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: THE ST. MARGARET'S DAUGHTERS.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| The St. Margaret's Daughters | Direct ownership interest | Organization | 10/01/1997 | |
| Arnold, Pat | Corporate director | Individual | 11/17/2006 | |
| Dalton, John | Corporate director | Individual | 07/01/2019 | |
| Stansberry, Lawrence | Corporate director | Individual | 07/01/2019 | |
| Stansberry, Lee | Corporate director | Individual | 11/17/2006 | |
| Sweet, John | Corporate director | Individual | 07/01/2019 | |
| Wills, Antony | Corporate director | Individual | 07/01/2019 | |
| Dion, Marianna | Corporate officer | Individual | 06/01/2014 | |
| Stansberry, Lawrence | Corporate officer | Individual | 05/06/2009 | |
| Arnold, Pat | Operational/managerial control | Individual | 11/17/2006 | |
| Dalton, John | Operational/managerial control | Individual | 07/01/2019 | |
| Dion, Marianna | Operational/managerial control | Individual | 06/01/2014 | |
| Petrie, Diane | Operational/managerial control | Individual | 06/27/2021 | |
| Stansberry, Lawrence | Operational/managerial control | Individual | 07/01/2019 | |
| Stansberry, Lee | Operational/managerial control | Individual | 11/17/2006 | |
| Sweet, John | Operational/managerial control | Individual | 07/01/2019 | |
| Wills, Antony | Operational/managerial control | Individual | 07/01/2019 | |
| The St. Margaret's Daughters | Adp of the SNF | Organization | 05/01/2010 | |
| Dion, Marianna | Adp of the SNF | Individual | 06/01/2014 | |
| Guillen, Julio | Adp of the SNF | Individual | 09/05/2025 | |
| Petrie, Diane | Adp of the SNF | Individual | 06/27/2021 | |
| Stansberry, Lawrence | Adp of the SNF | Individual | 11/05/2001 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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