Bayside Healthcare Center
3201 Wall Blvd, Gretna, LA 70056 · Jefferson County · (504) 393-1515
151 certified beds, about 94 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195309 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 17, 2025, inspectors cited 4 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 20 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.18 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.16 of those hours.
41.9% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
812/23
107/24
710/24
409/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
14E
0F
Potential for minimal harm
0A
0B
0C
September 17, 2025Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to:1. implement enhanced barrier precautions for a resident who received medications through a midline catheter (Resident #96); 2. clean glucometers used for multiple residents as per the manufacturer's recommendations for 2 (glucometer a, glucometer b); and, 3. ensure a staff member performed proper hand hygiene during wound care (Resident #18). This deficient practice was identified for 2 (Resident #18, Resident #96) of 7 (Resident #4, Resident #18, Resident #45, Resident #48, Resident #51, Resident #60, Resident #96) sampled residents reviewed for infection control and for 2 (glucometer a, glucometer b) of 2 (glucometer a, glucometer b) glucometers reviewed for cleaning.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to maintain an environment that was free from flies for 12 ( Resident #18, Resident #21, Resident #27, Resident #34, Resident #37, Resident #45, Resident #50, Resident #60, Resident #61, Resident #64, Resident #67, Resident #96) of 13 (Resident #18, Resident #21, Resident #27, Resident #34, Resident #37, Resident #45, Resident #50, Resident #60, Resident #61, Resident #64, Resident #67, Resident #90, Resident #96) sampled residents reviewed for environment.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure an enteral feeding bag (bag which contains an enteral formula for purpose of supplying nutrients directly into the stomach), free water flush bag (bag of water used to supply hydration needs into the stomach), and a syringe (used to flush and check placement of gastrostomy tube in the stomach) were properly labeled according to professional standards of practice. This practice was identified for 1 (Resident #4) of 1 (Resident #4) sampled resident investigated for enteral feeding.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews and record review, the facility failed to assess a resident's smoking status to determine if a resident needed supervision or assistance for smoking for 1 (Resident #38) of 1 (Resident #38) sampled resident investigated for accident hazards.
October 16, 2024Standard inspection · 7 citations
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on record review, observation, and interviews the facility failed to ensure privacy was provided for 1 (Resident #32) of 1 (Resident #32) residents observed during catheter (a medical device that drains urine from the bladder) care.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure an alleged incident of resident to resident verbal and/or physical abuse was reported to the State Survey Agency for 2 (Resident #2 and Resident #440) of 3 (Resident #2, Resident #61, and Resident #440) sampled residents investigated for abuse.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure an alleged incident of resident to resident verbal and/or physical abuse was thoroughly investigated for 2 (Resident #2 and Resident #440) of 3 (Resident #2, Resident #61, and Resident #440) sampled residents investigated for abuse.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observations, and interviews, the facility failed to maintain an effective infection control program in order to prevent the transmission of communicable diseases and infections as evidence by failing to ensure: 1. a resident's infection causing organism was included as part of the facility's infection control surveillance; 2. a Certified Nursing Assistant (CNA) did not use gloves stored in her pockets for catheter (a medical device that drains the bladder) care for 1 (Resident #32) of 1 (Resident #32) residents observed for catheter care; and, 3. staff provided wound care in a sanitary manner for 1 (Resident #12) of 1(Resident #12) residents observed for wound care.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and interview, the facility failed to maintain a system for the provision of feedback reports on antibiotic usage, antibiotic resistance patterns based on laboratory data, and antibiotic prescribing practices for practitioners.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident with a new identified mental health diagnoses was referred for a Pre-admission Screening and Resident Review (PASARR) Level II evaluation as required for 1 (Resident #60) of 2 (Resident #9 and Resident #60) sampled residents reviewed for PASARR.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure a Level II Pre-admission Screening and Resident Review (PASARR) was completed to reflect a resident's diagnosis of mental illness for 1 (Resident #9) of 2 (Resident #9 and Resident #60) sampled residents reviewed for PASARR.
July 18, 2024Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure a Certified Nursing Assistant (CNA) performed hand hygiene during incontinence care for 2 (S3CNA and S4CNA) of 2 (S3CNA and S4CNA) CNAs observed during incontinence care for 1 sampled (Resident #2) and one random resident (Resident #R4).
December 7, 2023Standard inspection, Complaint inspection · 8 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record reviews, and interviews, the facility to: 1. Ensure a Licensed Practical Nurse (LPN) documented medication administration when the medication was administered and store medications in a secure manner for 1 (Resident #13) of 18 sampled residents reviewed during investigations and for 1 (Resident #19) of 9 (Resident #2, Resident #6, Resident #10, Resident #19, Resident #35, Resident #43, Resident #51, Resident #62, and Resident #71) residents observed during medication administration; and, 2.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and interview, the facility failed to ensure water accessible to residents did not exceed 120 degrees Fahrenheit for 4 bathrooms (Bathroom A, Bathroom B, Bathroom C, and Bathroom D) of 7 (Bathroom H, Bathroom I, and Bathroom J) bathrooms observed for water temperature.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interviews, the facility failed to ensure medications were maintained in a secure manner.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on interviews and record review, the facility failed to ensure food was palatable to residents in taste, temperature and consistency. This deficient practice had the potential to affect any of the 89 residents that receive food from the facility's kitchen.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to: 1. Ensure cooking and serving items were clean, dry and did not contain residue (steam table pans) before being available for use in food service; 2. Ensure oven was clean and did not contain residue; and 3. Ensure Glucerna (a nutritional supplement) and fruit juices were not expired and available for resident consumption for 2 (Medication Cart X and Medication Cart Y) of 3 (Medication Cart X, Medication Cart Y, and Medication Cart Z) medication carts and 1 medication room observed.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview the facility failed to ensure: 1. The resident's treatment administration record was completed for antipsychotic side effects monitoring and the behaviors monitoring for 1 (Resident #6) of 5 (Resident #6, Resident #13, Resident #17, Resident #28, and Resident #88) sampled residents reviewed for unnecessary medication; 2. The resident's electronic medication administration (eMAR) was completed for medications administered for 2 (Resident #28, Resident #88) of 5 (Resident #6, Resident #13, Resident #17, Resident #28, and Resident #88) sampled residents reviewed for unnecessary medication; and 3. The resident's eMAR was completed for supplements administered as ordered for 1 (Resident #47) of 2 (Resident #47 and Resident #75) sampled residents reviewed for pressure ulcers.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and interviews the facility failed to ensure: 1. The resident's ice supply was maintained according to infection control practices for 1 ice chest (Ice Chest F) of 2 ice chests (Ice Chest F and Ice Chest G) observed for infection control practices; and, 2. The Licensed Practical Nurse (LPN) performed hand hygiene between administering medication to separate residents for 1 (S4LPN) of 3 (S4LPN, S5LPN, and S11LPN) LPNs observed during medication administration observations.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure the medication error rate was not greater than 5% by having a medication error rate of 7.69%. This deficient practice was identified for 2 (Resident #15 and Resident #19) of 9 (Resident #2, Resident #6, Resident #10, Resident #19, Resident #35, Resident #43, Resident #51, Resident #62, and Resident #71) residents observed during medication administration.
Fire safety inspections
5 fire safety citations on file: 2 on September 17, 2025, 3 on October 16, 2024.
Every fire safety citation5 citations
- D Inspect, test, and maintain automatic sprinkler systems.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure proper usage of power strips and extension cords.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.18 | 3.76 | 3.86 |
| Registered nurses | 0.16 | 0.31 | 0.69 |
| All nursing staff on weekends | 2.76 | 3.21 | 3.42 |
| Nurse aides | 1.93 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 41.9% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.40 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.36 on weekdays and 2.76 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.14 in April to June 2025 to 3.18 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.18 | 0.16 | 3.36 | 2.76 | 0.4% | 0 of 90 | 94 |
| Oct to Dec 2025 | 3.15 | 0.14 | 3.32 | 2.70 | 2.3% | 0 of 92 | 97 |
| Jul to Sep 2025 | 3.14 | 0.17 | 3.31 | 2.72 | 0.8% | 0 of 92 | 94 |
| Apr to Jun 2025 | 3.14 | 0.13 | 3.32 | 2.69 | 0.2% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 35.7 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.9 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 40.2 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.1 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 41.4 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 11.9 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.7 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.5 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.7 | 1.8 |
Owners and operators
Legal business name: BAYSIDE SENIOR CARE, L.L.C..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hometown Healthcare Management | Direct ownership interest | Organization | 01/01/2020 | |
| Integrity Management, LLC | Direct ownership interest | Organization | 01/01/2020 | |
| Wahlen, Eric | 5% or greater indirect ownership interest | Individual | 25% | 01/01/2020 |
| Capital Hill Holdings | Indirect ownership interest | Organization | 01/01/2020 | |
| Champion Management LLC | Indirect ownership interest | Organization | 01/01/2020 | |
| Hill, Kaley | Corporate officer | Individual | 01/01/2020 | |
| Cashman, Cory | Operational/managerial control | Individual | 11/01/2019 | |
| Hill, Kaley | Operational/managerial control | Individual | 01/01/2020 | |
| Wahlen, Eric | Operational/managerial control | Individual | 01/01/2020 | |
| Cashman, Cory | Adp of the SNF | Individual | 11/01/2019 | |
| Hill, Kaley | Adp of the SNF | Individual | 10/30/2019 | |
| Stagg, John | Adp of the SNF | Individual | 10/30/2019 | |
| Wahlen, Eric | Adp of the SNF | Individual | 10/30/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on September 17, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on October 16, 2024: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on September 17, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on October 16, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.76 hours per resident per day, below the Louisiana average of 3.21.
Other nursing homes nearby
- Willow Wood at Woldenberg Village New Orleans, 3.6 mi · 4 of 5 stars · 19 citations
- Our Lady of Wisdom Community Care Center New Orleans, 3.7 mi · 4 of 5 stars · 15 citations
- Wynhoven Community Care Center Marrero, 4.3 mi · 3 of 5 stars · 18 citations
- Marrero Healthcare Center Marrero, 4.6 mi · 5 of 5 stars · 16 citations
- Jo Ellen Smith Convalescent Center New Orleans, 4.9 mi · 4 of 5 stars · 14 citations
- Covenant Home New Orleans, 6.5 mi · 4 of 5 stars · 16 citations
- John J Hainkel Jr Home and Rehabilitation Center New Orleans, 6.8 mi · 5 of 5 stars · 6 citations
- St. Jude's Health & Wellness Center New Orleans, 6.9 mi · 1 of 5 stars · 56 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Bayside Healthcare Center's Medicare star rating?
- CMS rates Bayside Healthcare Center 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Bayside Healthcare Center get at its last inspection?
- 4 health deficiencies at the standard inspection on September 17, 2025. The Louisiana average is 6.4.
- Has Bayside Healthcare Center been fined?
- CMS lists no fines in the last three years.
- Does Bayside Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Bayside Healthcare Center?
- CMS lists 13 owners and managers. Legal business name: BAYSIDE SENIOR CARE, L.L.C..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.