Wynscape Health & Rehab
2180 Manchester Road, Wheaton, IL 60187 · Du Page County · (630) 665-4330
209 certified beds, about 50 residents a day · Non profit - Corporation · Medicare and Medicaid since 1969
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145213 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 22, 2025, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 12 health citations since July 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.24 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.58 of those hours.
50.0% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Justliving Communities, an affiliated group of 2 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
507/23
111/23
102/24
106/24
101/25
308/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
2E
1F
Potential for minimal harm
0A
0B
0C
August 22, 2025Standard inspection · 3 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to remove expired medications. This applies to 6 of 6 residents (R5, R6, R14, R24, R25, R43) reviewed for medication storage in a sample of 18.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to administer medications as ordered. There were 35 opportunities with 3 errors resulting in an 8.57% error rate. This applies to 2 of 3 residents (R38 and R6) observed in medication pass.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control practices to prevent the spread of infection. This applies to 2 of 2 residents (R35, R27) reviewed for infection control in a sample of 18.
January 22, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide safe transfer to a resident (R1) while using a mechanical transfer total lift device. This applies to 1 of 3 (R1) residents reviewed for transfer using a mechanical transfer total lift device.
June 7, 2024Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to discard expired food items and failed to store food items in the freezer safely by having ice built up on food packages, the ceiling, and the floor. This affects all 47 residents consuming food from the kitchen. The findings Include: On 06/06/24, at 9:25 AM, V3 (Dietary Manager) stated that 47 out of 48 residents consume food from dietary services. On 6/4/24 at 9:20 AM, during an initial kitchen tour, the kitchen dry storage contained five-pounds of grits which expired on 7/9/23. On 6/4/24 at 9:30 AM, the freezer had ice formed on food-containing boxes, including a box of Canadian bacon and a 9-pound box of pita pockets and the boxes were soiled. Ice was built up on the freezer ceiling and floor. At 9:35 AM, a full-sized aluminum tray with a sherbet dessert that expired on 5/22/24 was present. [...]
February 29, 2024Complaint inspection · 1 citation
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure R1 was free of physical restraints during a behavioral episode. This applies to 1 out of 1 resident (R1) reviewed for Physical Restraints in a sample of 17. R1's admission Records shows he was admitted to the facility on [DATE]. Diagnoses includes anxiety, delusional disorder, and paranoid personality disorder. R1's MDS (Minimum Data Sheet) dated 2/1/2024 documents R1 has moderately impaired cognitive functions. On 2/28/2024 at 1:12 PM, V18 (CNA- Certified Nurse Assistant) said on 2/14/2024, R1 was having a behavior episode and was trying to hit V19 (CNA). V18 said she saw V19 holding R1 by the shoulder to stop him from falling. V18 said she was not sure of how long V19 held R1. [...]
November 15, 2023Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to have precautions in place to ensure a resident was free from serious injury after being served hot liquids. This failure resulted in R1 spilling hot coffee onto his lap and sustaining second-degree burns on his right and left inner thighs. This applies to 1 of 3 residents (R1) reviewed for accidents in the sample of 3.
July 28, 2023Standard inspection · 5 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review the facility failed to properly store cleaning supplies and implement fall intervention to ensure residents safety. This applies to 5 of 24 residents (R2, R206, R44, R52, and R22) reviewed for safety. On 7/25/23 at 10:35 AM, in R2 and R206's shared bathroom there was a clear plastic bag tied to a water shut off valve. The unlabeled bag was filled with clear yellow liquid and a toilet brush. On 7/25/23 at 10:50 AM, R44's bathroom had a clear plastic bag tied to a water shut off valve. The unlabeled bag was filled with clear yellow liquid and a toilet brush. On 7/25/23 at 11:02 AM, R52's bathroom had a clear plastic bag tied to a water shut off valve. The unlabeled bag was filled with clear yellow liquid and a toilet brush. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to have call lights accessible and in good working condition to dependent residents. This applies to 2 of 2 residents (R8 and R22) reviewed for accommodation of needs in a sample of 22.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow accurate procedure to obtain blood glucose measurements and did not administer insulin using correct technique to ensure administration into subcutaneous tissue. This applies to 3 of 3 residents (R9, R18, R306) reviewed for quality of care in the sample of 24.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to administer medications as ordered (at ordered times or in ordered dosage). There were 35 opportunities with 2 errors resulting in a 5.71% error rate. This applies to 2 of 6 residents (R9, R18) observed in the medication pass.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and secure resident's medication in a locked compartment. This applies to 1 out of 7 residents (R31) reviewed for medication labeling and storage in a sample of 24.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.24 | 3.45 | 3.86 |
| Registered nurses | 1.58 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.74 | 3.07 | 3.42 |
| Nurse aides | 2.55 | ||
| Licensed practical nurses | 0.11 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 44.5% | 45.8% |
| Registered nurse turnover | 52.4% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.45 on weekdays and 3.74 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.46 in April to June 2025 to 4.24 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.24 | 1.58 | 4.45 | 3.74 | 9.6% | 0 of 90 | 50 |
| Oct to Dec 2025 | 4.17 | 1.46 | 4.30 | 3.83 | 15.3% | 0 of 92 | 50 |
| Jul to Sep 2025 | 4.34 | 1.43 | 4.48 | 3.97 | 14.1% | 0 of 92 | 49 |
| Apr to Jun 2025 | 4.46 | 1.45 | 4.57 | 4.17 | 19.0% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.2 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.1 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.3 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.3 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.5 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.2 | 1.8 |
Owners and operators
Legal business name: NELP-WYNDEMERE OPERATOR LLC. CMS links this home to Justliving Communities, a group of 2 nursing homes averaging 5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| New England Life Plan Communities Corp | 5% or greater direct ownership interest | Organization | 100% | 12/17/2024 |
| Brod, Kathryn | Corporate director | Individual | 12/17/2024 | |
| Carpenter, Jeffrey | Corporate director | Individual | 12/17/2024 | |
| Saad, Phillippe | Corporate director | Individual | 12/17/2024 | |
| Bradshaw, Lawrence | Corporate officer | Individual | 12/17/2024 | |
| Central Dupage Physician Group | Operational/managerial control | Organization | 12/17/2024 | |
| Life Care Services LLC | Operational/managerial control | Organization | 12/13/2024 | |
| Nelp - Wyndemere LLC | Operational/managerial control | Organization | 12/17/2024 | |
| Ambler, Douglas | Operational/managerial control | Individual | 12/17/2024 | |
| Block, Emily | Operational/managerial control | Individual | 12/17/2024 | |
| Central Dupage Physician Group | Adp of the SNF | Organization | 12/17/2024 | |
| Life Care Services LLC | Adp of the SNF | Organization | 12/13/2024 | |
| Nelp - Wyndemere LLC | Adp of the SNF | Organization | 12/17/2024 | |
| New England Life Plan Communities Corp | Adp of the SNF | Organization | 12/17/2024 | |
| Ambler, Douglas | Adp of the SNF | Individual | 12/17/2024 | |
| Block, Emily | Adp of the SNF | Individual | 12/17/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on August 22, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on January 22, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on August 22, 2025: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 7, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Dupage Care Center Wheaton, 0.2 mi · 5 of 5 stars · 24 citations
- Ahva Care of Winfield Winfield, 0.6 mi · 4 of 5 stars · 19 citations
- Wheaton Village Nrsg & Rhb Ctr Wheaton, 0.9 mi · 3 of 5 stars · 34 citations
- Covenant Living - Windsor Park Carol Stream, 2.8 mi · 5 of 5 stars · 17 citations
- West Chicago Living and Rehab Center West Chicago, 3.3 mi · 1 of 5 stars · 44 citations
- Aperion Care West Chicago West Chicago, 4.1 mi · 2 of 5 stars · 54 citations
- Springs at Monarch Landing, the Naperville, 4.8 mi · 5 of 5 stars · 11 citations
- Thrive of Lisle Lisle, 5 mi · 4 of 5 stars · 20 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Wynscape Health & Rehab's Medicare star rating?
- CMS rates Wynscape Health & Rehab 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wynscape Health & Rehab get at its last inspection?
- 3 health deficiencies at the standard inspection on August 22, 2025. The Illinois average is 12.6.
- Has Wynscape Health & Rehab been fined?
- CMS lists no fines in the last three years.
- Does Wynscape Health & Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wynscape Health & Rehab?
- CMS lists 16 owners and managers, and links the home to Justliving Communities. Legal business name: NELP-WYNDEMERE OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.