Dupage Care Center
400 N County Farm Rd, Wheaton, IL 60187 · Du Page County · (630) 665-6400
366 certified beds, about 209 residents a day · Government - County · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145050 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 11, 2025, inspectors cited 7 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 24 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.11 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.17 of those hours.
16.9% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
September 11, 2025Standard inspection · 7 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interview and record review, the facility failed to provide residents their meal trays with others seated at the same table. This applies to 6 of 9 residents (R25, R62, R116, R153, R161, and R165) observed for dining in the sample of 35.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews, and record review the facility failed to change a wound dressing as ordered by the physician and the facility failed to prepare medications per facility policy. This applies to 4 of 35 residents (R134, R165, R177, R195) reviewed for quality of care in the sample of 35.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a device or equipment for a resident with a limited range of motion to prevent potential further decrease in the range of motion (ROM). This applies to 1 of 8 residents (R9) reviewed for range of motion in the sample of 35.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement feeding interventions to ensure safety for a resident (R173) while eating meals. This applies to 1 (R173) of 35 of residents reviewed for accidents and supervision in the sample of 35.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to put nutrition interventions in place in a timely manner for a resident with significant weight loss. This applies to 1 of 5 residents (R14) reviewed for nutrition in the sample of 35.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician order for medication administration. There were 25 medication opportunities with 2 errors, resulting to 7.69% error rate. This applies to 2 of the 8 residents (R9, R13) reviewed for medication administration in the sample of 35.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to provide a resident with a pneumococcal vaccine. This applies to 1 of 5 residents (R34) reviewed for immunizations in the sample of 35.
August 23, 2024Standard inspection · 10 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly label/date/seal/store items, remove expired items, and perform hand hygiene while in the facility kitchen. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to date and discard as indicated insulin vials when opened. The facility failed to store medications in their original packaging until they were administered. This applies to 8 of 8 residents reviewed (R104, R96, R160, R197, R75, R121, R146, R73) for medication storage in the sample of 37.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to use appropriate PPE (Personal Protective Equipment) for a resident on EBP (Enhanced Barrier Precautions) and failed to do proper hand hygiene to prevent the spread of infection. This applies to 5 of 5 residents (R68, R41, R155, R364, R365) reviewed for infection control in a sample of 37.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to place call lights within reach of residents. This applies to 3 of 3 residents (R145, R168, R155) reviewed for accommodation of needs in a sample of 37.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to report allegations of verbal abuse within 24 hours. This applies to 1 of 2 residents (R141) reviewed for abuse in a sample of 37.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to properly monitor, assess and treat a resident who is at risk for potential pressure ulcers. The facility also failed to properly monitor, and assess 1 resident who is unable to reposition themselves. This applies to 2 of 2 residents (R104 and R155) reviewed for quality of care.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to safely transfer residents using a gait belt. This applies to 2 of 2 residents (R68, R191) reviewed for mobility in a sample of 37.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to offer hydration fluids for a resident at risk for dehydration. This applies to 1 of 2 residents (R30) reviewed for hydration in the sample of 37.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to change, date, and label a feed tubing for an enteral feed for a resident with a gastrostomy tube (G-tube). This applies to 1 of 1 (R68) resident reviewed for gastrostomy tubes in a sample of 37.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review the facility failed to provide documentation of monthly medication reviews and obtain a documented physician response to pharmacy recommendations. This applies to 1 of 5 residents (R141) reviewed for unnecessary mediations in a sample of 37.
June 20, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to ensure two staff assisted in transferring a resident safely while using a mechanical lift. This failure resulted in R2 falling from the mechanical lift to the floor, sustaining a right tibia fracture and an occipital contusion and transfer to the emergency department. This Applies to 1 of 5 residents (R2) reviewed for falls and accidents in a sample of 9. A care plan initiated on 10/30/2023 showed that R2 needs two staff members to assist with ADLs (Activities of Daily Living), including transfers from bed to wheelchair and vice versa. The MDS (Minimum Data Set), dated 11/22/2023, showed that R2 is cognitively intact and dependent on ADLs, requiring two or more staff members to complete activities such as transfers, dressing, personal hygiene, and bathing. [...]
October 26, 2023Standard inspection · 5 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide dignity for 5 of 5 residents (R19, R61, R72, R79, R128) reviewed for dignity in the sample of 36.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on Observation, Interview and Record Review the facility failed to serve residents trays at an appetizing temperature for eight residents (R5, R12, R128, R119, R19, R79, R72, & R61) outside of the sample.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the call light system was in reach for 1 of 1 resident (R42) reviewed for call lights not in reach in the sample of 36.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident was transferred in a safe manner for 2 of 5 residents (R69, R87) reviewed for falls in the sample of 36.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure incontinence care was performed in a manner to prevent cross contamination and failed to ensure urinary drainage bags were off the floor for 3 of 3 residents (R28, R200, R22) reviewed for incontinence care in the sample of 36.
October 19, 2023Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was properly identified prior to medication administration to prevent medication errors as per facility policy. This applies to 1 of 3 residents (R1) reviewed for medication errors in a sample of 7.
Fire safety inspections
6 fire safety citations on file: 3 on September 11, 2025, 3 on August 23, 2024.
Every fire safety citation6 citations
- F Install a two-hour-resistant firewall separation.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have restrictions on the use of portable space heaters.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.11 | 3.45 | 3.86 |
| Registered nurses | 1.17 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.53 | 3.07 | 3.42 |
| Nurse aides | 2.55 | ||
| Licensed practical nurses | 0.39 | ||
| Nursing staff turnover (share who left in a year) | 16.9% | 44.5% | 45.8% |
| Registered nurse turnover | 17.0% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.08 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.34 on weekdays and 3.53 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.34 in April to June 2025 to 4.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.11 | 1.17 | 4.34 | 3.53 | 3.9% | 0 of 90 | 209 |
| Oct to Dec 2025 | 3.95 | 1.08 | 4.18 | 3.37 | 6.4% | 0 of 92 | 214 |
| Jul to Sep 2025 | 4.22 | 1.41 | 4.47 | 3.57 | 5.4% | 0 of 92 | 198 |
| Apr to Jun 2025 | 4.34 | 1.23 | 4.61 | 3.69 | 0.8% | 0 of 91 | 193 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.6 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.9 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.0 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.8 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.8 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 2.2 | 1.8 |
Owners and operators
Legal business name: DUPAGE COUNTY.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dupage County | 5% or greater direct ownership interest | Organization | 100% | 08/28/1966 |
| Baker Tilly Us LLP | Operational/managerial control | Organization | 01/01/2016 | |
| Symbria Rehab, Inc. | Operational/managerial control | Organization | 11/01/2017 | |
| Berman, Shauna | Operational/managerial control | Individual | 10/19/2013 | |
| Bohan, Heidi | Operational/managerial control | Individual | 04/28/2021 | |
| Borske, Diane | Operational/managerial control | Individual | 02/04/2023 | |
| Butler, Elizabeth | Operational/managerial control | Individual | 12/10/2022 | |
| Cerny, Karen | Operational/managerial control | Individual | 04/21/2014 | |
| Chadwick, Janelle | Operational/managerial control | Individual | 07/24/2017 | |
| Coblentz, Susan | Operational/managerial control | Individual | NO DATE PROVIDED | |
| Galleta, Arleen | Operational/managerial control | Individual | 02/06/2023 | |
| Klimek, Jonathan | Operational/managerial control | Individual | 10/14/2021 | |
| Lomadilla, Annabel | Operational/managerial control | Individual | 02/27/2019 | |
| Memisha, Inva | Operational/managerial control | Individual | 06/28/2021 | |
| Miele, Angelo | Operational/managerial control | Individual | 12/01/2020 | |
| Patel, Vinit | Operational/managerial control | Individual | 01/15/2008 | |
| Plata, Mario | Operational/managerial control | Individual | 01/15/2008 | |
| Rajagopal, Visalakshi | Operational/managerial control | Individual | 12/16/2013 | |
| Romero, Rhonda | Operational/managerial control | Individual | 02/06/2023 | |
| Baker Tilly Us LLP | Adp of the SNF | Organization | 01/01/2016 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 03/20/2025 | |
| Dupage County | Adp of the SNF | Organization | 08/08/1966 | |
| Symbria Rehab, Inc. | Adp of the SNF | Organization | 11/01/2017 | |
| Berman, Shauna | Adp of the SNF | Individual | 10/19/2013 | |
| Bohan, Heidi | Adp of the SNF | Individual | 04/28/2021 | |
| Borske, Diane | Adp of the SNF | Individual | 02/04/2023 | |
| Butler, Elizabeth | Adp of the SNF | Individual | 12/10/2022 | |
| Cerny, Karen | Adp of the SNF | Individual | 04/21/2014 | |
| Chadwick, Janelle | Adp of the SNF | Individual | 07/24/2017 | |
| Coblentz, Susan | Adp of the SNF | Individual | 05/20/2002 | |
| Galleta, Arleen | Adp of the SNF | Individual | 02/06/2023 | |
| Klimek, Jonathan | Adp of the SNF | Individual | 10/14/2021 | |
| Lomadilla, Annabel | Adp of the SNF | Individual | 02/27/2019 | |
| Memisha, Inva | Adp of the SNF | Individual | 06/28/2021 | |
| Miele, Angelo | Adp of the SNF | Individual | 12/01/2020 | |
| Patel, Vinit | Adp of the SNF | Individual | 01/15/2008 | |
| Plata, Mario | Adp of the SNF | Individual | 01/15/2008 | |
| Rajagopal, Visalakshi | Adp of the SNF | Individual | 12/16/2013 | |
| Romero, Rhonda | Adp of the SNF | Individual | 02/06/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on September 11, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on September 11, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on September 11, 2025: "Ensure medication error rates are not 5 percent or greater."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 11, 2025: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
Other nursing homes nearby
- Wynscape Health & Rehab Wheaton, 0.2 mi · 5 of 5 stars · 12 citations
- Ahva Care of Winfield Winfield, 0.7 mi · 4 of 5 stars · 19 citations
- Wheaton Village Nrsg & Rhb Ctr Wheaton, 1 mi · 3 of 5 stars · 34 citations
- Covenant Living - Windsor Park Carol Stream, 3 mi · 5 of 5 stars · 17 citations
- West Chicago Living and Rehab Center West Chicago, 3.3 mi · 1 of 5 stars · 44 citations
- Aperion Care West Chicago West Chicago, 4.3 mi · 2 of 5 stars · 54 citations
- Springs at Monarch Landing, the Naperville, 4.6 mi · 5 of 5 stars · 11 citations
- Thrive of Lisle Lisle, 4.8 mi · 4 of 5 stars · 20 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Dupage Care Center's Medicare star rating?
- CMS rates Dupage Care Center 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Dupage Care Center get at its last inspection?
- 7 health deficiencies at the standard inspection on September 11, 2025. The Illinois average is 12.6.
- Has Dupage Care Center been fined?
- CMS lists no fines in the last three years.
- Does Dupage Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Dupage Care Center?
- CMS lists 39 owners and managers. Legal business name: DUPAGE COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.