Home / North Carolina / Zebulon
509 West Gannon Avenue, Zebulon, NC 27597 · Wake County · (919) 269-9621
60 certified beds, about 57 residents a day · For profit - Corporation · Medicare and Medicaid since 1973
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345104 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 24, 2025, inspectors cited 2 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 11 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.
37.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Sovereign Healthcare Holdings, an affiliated group of 43 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the areas of dialysis and medications. This was for 1 of 1 resident (Resident #60) reviewed for dialysis and 1 of 5 residents (Resident #9) reviewed for unnecessary medications.
Inspectors wroteBased on observation and staff interviews, the facility failed to keep medications in a locked medication cart for 1 of 2 medication carts observed (Medication Cart #1).
Inspectors wroteBased on observations, record review, and resident and staff interviews the facility failed to complete a self-administration of medication assessment and care plan self-administration of medication before leaving medication at the bedside for 1 of 5 residents (Resident #5) reviewed for unnecessary medication.
Inspectors wroteBased on staff interviews and record review the facility failed to accurately code anticoagulant use on a Minimum Data Set (MDS) assessment for 2 of 3 resident reviewed for resident assessments. (Resident #52, Resident #31)
Inspectors wroteBased on observations, resident and staff interviews, and record review, the facility failed to provide facial shaving for residents who required extensive assistance for 2 of 3 residents reviewed for activities of daily living care. (Resident #4 and Resident #24)
Inspectors wroteBased on record reviews and staff interviews, the facility failed to provide a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility Advanced Beneficiary Notice (SNF-ABN) prior to discharge from Medicare Part A skilled services to 1 of 3 residents reviewed for beneficiary protection notification review (Resident #34).
Inspectors wroteBased on observations, record reviews, resident, staff, Nurse Practitioner and Hospice Nurse interviews, the facility failed to obtain orders for the use of oxygen for 2 of 3 residents reviewed for oxygen use (Resident #4 and Resident #54).
Inspectors wroteBased on observation and staff interviews, the facility failed to discard an expired medication available for use in 1 of 2 medication carts (200 hall medication cart).
Inspectors wroteBased on observations and family, Registered Dietician (RD), and staff interviews, and record review, the facility failed to honor food preferences for 1 of 1 sampled resident reviewed for preferences (Resident #41). Resident #41 was admitted to the facility on [DATE] with the diagnoses of stroke and dementia. Resident #41's quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #41 had impaired decision making and needed supervision with eating. Review of the RD note dated 03/08/22 showed a physician order for a No added salt with regular texture foods, and fortified foods. No meat, only tuna and baked fish per Resident #41. An observation of the lunch menu for 03/27/23 revealed the following: [...]
Inspectors wroteBased on observations, staff interviews and record review, the facility's Quality Assessment and Assurance Committee (QAA) failed to maintain implemented procedures and monitor interventions the committee put into place following the 2/11/22 annual recertification surveys. This was for F695- Respiratory/Tracheostomy Care and Suctioning. This deficiency was cited again on the annual recertification survey 3/31/23. This continued failure of the facility during two consecutive recertification surveys shows a pattern of the facility's inability to sustain an effective QAA program.
Inspectors wroteBased on observations, review of the daily nursing staff postings, and staff interviews the facility failed to include the resident census information on the daily nursing staff posting for 7 of 9 days reviewed.
2 fire safety citations on file: 2 on June 27, 2024.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.85 | 3.86 |
| Registered nurses | 0.38 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.35 | 3.42 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 37.0% | 49.0% | 45.8% |
| Registered nurse turnover | not reported | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.66 on weekdays and 3.35 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.38 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.38 | 3.66 | 3.35 | 0.0% | 0 of 90 | 57 |
| Oct to Dec 2025 | 3.38 | 0.39 | 3.48 | 3.11 | 0.0% | 0 of 92 | 57 |
| Jul to Sep 2025 | 3.52 | 0.41 | 3.64 | 3.20 | 0.0% | 0 of 92 | 56 |
| Apr to Jun 2025 | 3.38 | 0.28 | 3.48 | 3.13 | 0.0% | 0 of 91 | 57 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.8 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.5 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.9 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.2 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.9 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Zebulon Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
62.1% this home
Better than the national rate
US median of homes 51.5% · North Carolina: 93 better, 25 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 162 eligible stays.
10.2% this home
No different from the national rate
US median of homes 10.7% · North Carolina: 1 better, 4 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 173 eligible stays.
9.7% this home
No different from the national rate
US median of homes 7.1% · North Carolina: 1 better, 3 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 113 eligible stays.
59.5% this home
Median of homes: North Carolina54.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 89 residents counted.
0.6% this home
Median of homes: North Carolina0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 159 residents counted.
1.6% this home
Median of homes: North Carolina2.5% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 159 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: North Carolina97.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 6 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: ZEBULON REHABILITATION CENTER LLC. CMS links this home to Sovereign Healthcare Holdings, a group of 43 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sovereign Carolina Holdings LLC | Direct ownership interest | Organization | 03/06/2014 | |
| Cronquist 2015 Family Tr | Indirect ownership interest | Organization | 12/31/2015 | |
| John J Notermann Business Tr | Indirect ownership interest | Organization | 11/12/2017 | |
| Mangine, John | Indirect ownership interest | Individual | 05/01/2014 | |
| Chery, Dawn | Managing control - governing body | Individual | 06/08/2017 | |
| Kaar, Susan | Managing control - governing body | Individual | 05/01/2014 | |
| Peck, Robert | Managing control - governing body | Individual | 06/29/2026 | |
| Southern Healthcare Management LLC | Operational/managerial control | Organization | 05/01/2014 | |
| Cronquist, Royce | Operational/managerial control | Individual | 02/01/2018 | |
| Ghannam, Waseem | Operational/managerial control | Individual | 05/01/2026 | |
| Mangine, John | Operational/managerial control | Individual | 05/01/2014 | |
| Melton, Donald | Operational/managerial control | Individual | 05/01/2014 | |
| Skillen, Gabriella | Operational/managerial control | Individual | 06/08/2023 | |
| Notermann, Brenda | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/02/2025 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 01/01/2025 | |
| Hsp Carolina LLC | Adp of the SNF | Organization | 07/02/2025 | |
| Southern Healthcare Management LLC | Adp of the SNF | Organization | 07/02/2025 | |
| Sovereign Carolina Disbursements LLC | Adp of the SNF | Organization | 05/01/2014 | |
| Chery, Dawn | Adp of the SNF | Individual | 06/08/2017 | |
| Cronquist, Royce | Adp of the SNF | Individual | 02/01/2018 | |
| Ghannam, Waseem | Adp of the SNF | Individual | 05/01/2026 | |
| Kaar, Susan | Adp of the SNF | Individual | 05/01/2014 | |
| Kelly, Michelle | Adp of the SNF | Individual | 02/01/2018 | |
| Mangine, John | Adp of the SNF | Individual | 05/01/2014 | |
| Melton, Donald | Adp of the SNF | Individual | 05/01/2014 | |
| Notermann, William | Adp of the SNF | Individual | 06/15/2023 | |
| Peck, Robert | Adp of the SNF | Individual | 06/29/2026 | |
| Skillen, Gabriella | Adp of the SNF | Individual | 06/08/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.