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Assisted living / California / Novato

Bluffs at Hamilton Hill, The

1 Hamilton Hill Drive, Novato, CA 94949 · Marin County · (628) 259-6874

Residential care facility for the elderly (RCFE) · licensed for 95 residents · Licensed since 2022 · Licensee: Hamilton Hill I, LLC; Sunrise Sr Living Mgmt Inc

51state visits on file
14Type A citations
15Type B citations
17 of 37complaint allegations substantiated
95licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 216804066 · See the state record

The record in brief

California's licensing agency has 51 visits to Bluffs at Hamilton Hill, The on file since August 2022: 4 inspections, 25 complaint visits and 22 other visits. The most recent was on September 24, 2026.

Those visits led to 14 Type A citations and 15 Type B citations (the state's two levels of deficiency), 29 cited regulation sections in all.

The state looked into 20 complaints covering 37 allegations: 17 substantiated, 0 inconclusive, 20 unsubstantiated and 0 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits25412
Other visits22103
All visits511415

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited29 citations
  1. §
    Title 22 section 87465(a)
    Plan of correction date in the file: December 12, 2025
  2. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: September 5, 2025
  3. §
    Title 22 section 87211(a)
    Plan of correction date in the file: September 12, 2024
  4. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: July 17, 2024
  5. §
    Title 22 section 87705(d)
    Plan of correction date in the file: April 28, 2026
  6. §
    Title 22 section 87705(d)
    Plan of correction date in the file: September 10, 2025
  7. §
    Title 22 section 87411(a)
    Plan of correction date in the file: March 13, 2025
  8. §
    Title 22 section 87705(b)(2)
    Plan of correction date in the file: October 4, 2024
  9. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: April 6, 2024
  10. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: January 12, 2024
  11. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: October 18, 2023
  12. §
    Title 22 section 87355(e)
    Plan of correction date in the file: August 22, 2023
  13. §
    Title 22 section 87411(f)
    Plan of correction date in the file: August 22, 2023
  14. §
    Title 22 section 87355(e)
    Plan of correction date in the file: August 16, 2023
  15. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: August 7, 2026
  16. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: August 24, 2026
  17. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: January 12, 2026
  18. §
    Title 22 section 87411(a)
    Plan of correction date in the file: December 30, 2025
  19. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: December 29, 2025
  20. §
    Title 22 section 87411(a)
    Plan of correction date in the file: December 9, 2025
  21. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: November 11, 2025
  22. §
    Title 22 section 87625(b)(3)
    Plan of correction date in the file: September 3, 2025
  23. §
    Title 22 section 87411(a)
    Plan of correction date in the file: April 18, 2025
  24. §
    Title 22 section 87468.1(a)(9)
    Plan of correction date in the file: December 13, 2024
  25. §
    Title 22 section 87411(a)
    Plan of correction date in the file: July 30, 2024
  26. §
    Title 22 section 87411(a)
    Plan of correction date in the file: April 14, 2023
  27. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: October 27, 2023
  28. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: September 17, 2023
  29. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: September 17, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 216804066).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
August 5, 2026202002
February 26, 2026003000
February 26, 2026002000
January 8, 2026100001
December 17, 2025100001
December 17, 2025001000
December 17, 2025200011
December 4, 2025001000
December 4, 2025100001
December 3, 2025002000
November 26, 2025001000
November 24, 2025101001
September 17, 2025201011
September 5, 2025001000
April 16, 2025001000
April 16, 2025102001
December 11, 2024102001
September 24, 2024100010
July 19, 2024300011
April 20, 2023100001

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Bluffs at Hamilton Hill, The has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Hamilton Hill I, LLC; Sunrise Sr Living Mgmt Inc.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

Distances for this home are from the centre of its ZIP code, not its street address.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Bluffs at Hamilton Hill, The licensed?
California's Department of Social Services lists it as licensed, facility 216804066, residential care facility for the elderly (rcfe), since September 15, 2022 (state data as of October 8, 2026).
How many residents can Bluffs at Hamilton Hill, The care for?
Its licence is for 95 residents.
Has Bluffs at Hamilton Hill, The been cited by the state?
The state file lists 14 Type As and 15 Type Bs citation counts across 51 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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