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Assisted living / New York / Henrietta

Brentland Woods

3831 East Henrietta Road, Henrietta, NY 14467 · Monroe County · (585) 321-1490

Enriched housing program · licensed for 60 residents · Licensed since 1999 · Operator: CH Services, Inc.

Respite beds: 5 beds
5inspections, 2022 to 2026
12violations cited, 2022 to 2026
0enforcement actions
60licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-S-838 · See the state record

The record in brief

Brentland Woods is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 60 beds on its operating certificate, including 5 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 12 violations from 5 inspections; the latest report was issued on November 17, 2025.

The state lists no enforcement actions against the operator in that period.

State inspections

The Department of Health's own summary: "A total of 12 violations resulted from 5 inspections of this facility from April 1, 2022 through March 31, 2026, including 2 inspections resulting in no violations."

November 17, 2025Relicensure Survey · 4 violations · Plan/Notice of Correction Under Review
  1. §
    Resident protections
    18 NYCRR 488.5 (c) (1-2)
  2. §
    Resident services
    18 NYCRR 488.7 (d) (3)
  3. §
    Environmental standards
    18 NYCRR 488.11 (d) (1)
  4. §
    Environmental standards
    18 NYCRR 488.11 (g) (14)
June 6, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 18, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 488.7 (b) (1) (iv)
December 24, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 11, 2024Relicensure Survey · 7 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    General provisions
    18 NYCRR 488.3 (b)
  3. §
    General provisions
    18 NYCRR 488.3 (f) (2)
  4. §
    Admission and retention standards
    18 NYCRR 488.4 (a)
  5. §
    Resident services
    18 NYCRR 488.7 (d) (3)
  6. §
    Environmental standards
    18 NYCRR 488.11 (d) (1)
  7. §
    Environmental standards
    18 NYCRR 488.11 (f) (1)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

Memory care

Certification on the operating certificateBedsSince
Respite beds5July 1999

Brentland Woods has no special needs (SNALR) or dementia beds on its certificate, so New York has not certified it for memory care. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

Brentland Woods is not a licensed assisted living residence, so New York's posted-rate rule does not apply to it. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.epsicopalseniorlife.org

Who runs it

Operator in the state file: CH Services, Inc. (a not-for-profit corporation).

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Brentland Woods licensed?
New York's Department of Health lists it as licensed, certificate 370-S-838, enriched housing program, since July 22, 1999 (state data as of October 8, 2026).
How many residents can Brentland Woods care for?
Its licence is for 60 residents.
Has Brentland Woods had violations?
12 violations from 5 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Brentland Woods offer memory care?
Its operating certificate carries no special needs (SNALR) or dementia bed certification in the state file.

Sources

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