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Assisted living / California / Riverside

Caloaks Senior Living

3891 Polk Street, Riverside, CA 92505 · Riverside County · (951) 689-6162

Residential care facility for the elderly (RCFE) · licensed for 74 residents · Licensed since 2014 · Licensee: Caloaks Care Group, Inc.

50state visits on file
7Type A citations
11Type B citations
4 of 60complaint allegations substantiated
74licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 336426029 · See the state record

The record in brief

California's licensing agency has 50 visits to Caloaks Senior Living on file since November 2021: 4 inspections, 29 complaint visits and 17 other visits. The most recent was on September 8, 2026.

Those visits led to 7 Type A citations and 11 Type B citations (the state's two levels of deficiency), 19 cited regulation sections in all.

The state looked into 26 complaints covering 60 allegations: 4 substantiated, 0 inconclusive, 45 unsubstantiated and 11 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections400
Complaint visits2912
Other visits1769
All visits50711

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited19 citations
  1. §
    Title 22 section 87303(a)
    Plan of correction date in the file: July 21, 2022
  2. §
    Health and Safety Code section 1569.269(a)(6)
    Plan of correction date in the file: December 23, 2021
  3. §
    Title 22 section 87468.(1)(2)
    Plan of correction date in the file: August 28, 2026
  4. §
    Health and Safety Code section 1569.618(c)(4)
    Plan of correction date in the file: February 18, 2026
  5. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: February 27, 2025
  6. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: February 27, 2025
  7. §
    Title 22 section 87465(h)(5)
    Plan of correction date in the file: February 27, 2025
  8. §
    Title 22 section 87355(e)(1)
    Plan of correction date in the file: January 21, 2023
  9. §
    Title 22 section 87411(a)
    Plan of correction date in the file: December 8, 2023
  10. §
    Title 22 section 87628(b)(4)
    Plan of correction date in the file: April 24, 2023
  11. §
    Title 22 section 87303(a)
    Plan of correction date in the file: March 7, 2025
  12. §
    Title 22 section 87303(c)
    Plan of correction date in the file: March 7, 2025
  13. §
    Title 22 section 87303(e)(5)
    Plan of correction date in the file: March 7, 2025
  14. §
    Health and Safety Code section 1569.695(a)(2)
    Plan of correction date in the file: March 7, 2025
  15. §
    section 15689.38(f)
    Plan of correction date in the file: March 5, 2025
  16. §
    Title 22 section 87468(c)(2)(A)
    Plan of correction date in the file: January 31, 2024
  17. §
    Title 22 section 87608(a)(5)(A)
    Plan of correction date in the file: January 31, 2024
  18. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: January 31, 2024
  19. §
    Title 22 section 87355(e)(2)
    Plan of correction date in the file: February 3, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 336426029).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
July 23, 2026000100
June 29, 2026000400
February 18, 2026001000
October 24, 2025001000
September 29, 2025003000
August 15, 2025002000
July 11, 2025004000
May 23, 2025101000
April 24, 2025003000
March 18, 2025002000
December 1, 2023101001
May 23, 2023001000
May 1, 2023001000
April 28, 2023101001
March 24, 2023000100
February 21, 2023000200
January 31, 2023002000
January 25, 2023000300
December 16, 2022003000
November 30, 2022004000
October 14, 2022100010
August 31, 2022001000
April 28, 2022006000
April 21, 2022005000
April 18, 2022002000
March 29, 2022001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Caloaks Senior Living has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Caloaks Care Group, Inc..

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Caloaks Senior Living licensed?
California's Department of Social Services lists it as licensed, facility 336426029, residential care facility for the elderly (rcfe), since February 27, 2014 (state data as of October 8, 2026).
How many residents can Caloaks Senior Living care for?
Its licence is for 74 residents.
Has Caloaks Senior Living been cited by the state?
The state file lists 7 Type As and 11 Type Bs citation counts across 50 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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