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Assisted living / California / Paso Robles

Creston Village Assisted Living and Memory Care

1919 Creston Rd, Paso Robles, CA 93446 · San Luis Obispo County · (805) 239-1313

Residential care facility for the elderly (RCFE) · licensed for 130 residents · Licensed since 2019 · Licensee: Welltower Pegasus Tenant LLC; Psl Associates LLC

36state visits on file
8Type A citations
11Type B citations
15 of 79complaint allegations substantiated
130licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 405850010 · See the state record

The record in brief

California's licensing agency has 36 visits to Creston Village Assisted Living and Memory Care on file since January 2022: 5 inspections, 26 complaint visits and 5 other visits. The most recent was on August 25, 2026.

Those visits led to 8 Type A citations and 11 Type B citations (the state's two levels of deficiency), 26 cited regulation sections in all.

The state looked into 21 complaints covering 79 allegations: 15 substantiated, 0 inconclusive, 64 unsubstantiated and 0 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits2639
Other visits552
All visits36811

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited26 citations
  1. §
    Title 22 section 87465(a)(5)(A)
    Plan of correction date in the file: December 20, 2024
  2. §
    Title 22 section 87464(f)(1)
    Plan of correction date in the file: March 16, 2022
  3. §
    Title 22 section 87466
    Plan of correction date in the file: February 25, 2022
  4. §
    Title 22 section 87625(b)(3)
    Plan of correction date in the file: February 25, 2022
  5. §
    Title 22 section 87303(i)(1)(B)
    Plan of correction date in the file: February 25, 2022
  6. §
    Title 22 section 87307(a)(3)(A)
    Plan of correction date in the file: February 25, 2022
  7. §
    Title 22 section 87468.1
    Plan of correction date in the file: January 27, 2022
  8. §
    Title 22 section 87468.2(a)(25)
    Plan of correction date in the file: July 8, 2026
  9. §
    Title 22 section 87468.2(a)(25)
    Plan of correction date in the file: March 12, 2025
  10. §
    Health and Safety Code section 1569.695(f)(1)
    Plan of correction date in the file: February 25, 2022
  11. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: February 25, 2022
  12. §
    Title 22 section 87705(5)
    Plan of correction date in the file: February 25, 2022
  13. §
    Title 22 section 87207
    Plan of correction date in the file: September 8, 2026
  14. §
    Title 22 section 87470(a)(4)(A)(3)
    Plan of correction date in the file: July 21, 2026
  15. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: July 21, 2026
  16. §
    Title 22 section 87303(a)
    Plan of correction date in the file: April 8, 2026
  17. §
    Title 22 section 87411(a)
    Plan of correction date in the file: February 29, 2024
  18. §
    Title 22 section 87555(b)(9)
    Plan of correction date in the file: February 29, 2024
  19. §
    Title 22 section 87507(g)(G)and(H)
    Plan of correction date in the file: June 9, 2023
  20. §
    Title 22 section 87468.2(a)(2)
    Plan of correction date in the file: June 8, 2023
  21. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: March 18, 2022
  22. §
    Title 22 section 87468.1(a)(1)
    Plan of correction date in the file: March 17, 2022
  23. §
    Title 22 section 87555(b)(32)
    Plan of correction date in the file: March 17, 2022
  24. §
    Title 22 section 87303(a)
    Plan of correction date in the file: March 3, 2022
  25. §
    Title 22 section 87303(a)
    Plan of correction date in the file: March 3, 2022
  26. §
    Title 22 section 87463(a)
    Plan of correction date in the file: March 3, 2022

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 405850010).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
August 31, 2026100001
July 29, 2026201002
March 30, 2026101001
March 28, 2025005000
February 27, 2025004000
December 27, 2024105010
August 30, 2024009000
May 21, 2024002000
April 30, 2024001000
April 30, 2024201002
June 27, 2023103000
May 31, 2023204002
May 30, 2023005000
May 30, 2023103000
April 26, 2023002000
March 30, 2023009000
March 21, 2022200001
March 21, 2022102010
February 15, 2022100010
October 5, 2021001000
October 5, 2021006000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Creston Village Assisted Living and Memory Care has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Welltower Pegasus Tenant LLC; Psl Associates LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

Distances for this home are from the centre of its ZIP code, not its street address.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Creston Village Assisted Living and Memory Care licensed?
California's Department of Social Services lists it as licensed, facility 405850010, residential care facility for the elderly (rcfe), since February 1, 2019 (state data as of October 8, 2026).
How many residents can Creston Village Assisted Living and Memory Care care for?
Its licence is for 130 residents.
Has Creston Village Assisted Living and Memory Care been cited by the state?
The state file lists 8 Type As and 11 Type Bs citation counts across 36 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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