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Assisted living / New York / Rochester

Legacy at Cranberry Landing

300 Cranberry Landing Drive, Rochester, NY 14609 · Monroe County · (585) 244-3630

Adult home · licensed for 78 residents · Licensed since 2015 · Operator: Rochester Operating Company, LLC

Assisted Living Residence (ALR): 78 bedsEnhanced Assisted Living Residence (EALR): 26 bedsSpecial Needs Assisted Living Residence (SNALR): 19 bedsRespite beds: 3 beds
15inspections, 2022 to 2026
21violations cited, 2022 to 2026
0enforcement actions
78licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-F-252 · See the state record

The record in brief

Legacy at Cranberry Landing is an adult home, one of the two kinds of adult care facility New York licenses, with 78 beds on its operating certificate, including 78 ALR, 26 EALR, 19 SNALR, 3 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 21 violations from 15 inspections; the latest report was issued on March 30, 2026.

The state lists no enforcement actions against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 35 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 21 violations resulted from 15 inspections of this facility from April 1, 2022 through March 31, 2026, including 6 inspections resulting in no violations."

March 30, 2026Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Admission and retention standards.
    18 NYCRR 1001.7 (k) (3)
  2. §
    Resident services.
    18 NYCRR 1001.10 (i) (5-8)
November 19, 2025Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)
September 29, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 15, 2025Relicensure, Complaint Survey · 8 violations · Plan/Notice of Correction Under Review
  1. §
    Admission standards
    18 NYCRR 487.4 (a)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (1) (x)
  3. §
    Environmental standards
    18 NYCRR 487.11 (f) (8)
  4. §
    Environmental standards
    18 NYCRR 487.11 (k) (14)
  5. §
    Admission and retention standards.
    18 NYCRR 1001.7 (g)(1-3)
  6. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  7. §
    Personnel.
    18 NYCRR 1001.11 (c) (2) (i-iv)
  8. §
    Structural and environmental standards.
    18 NYCRR 1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)
August 5, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 13, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 12, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services.
    18 NYCRR 1001.10 (i) (5-8)
October 7, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 18, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Environmental standards
    18 NYCRR 487.11 (i) (7)
January 18, 2024Relicensure Survey · 5 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Resident services
    18 NYCRR 487.7 (d) (12-13)
  3. §
    Admission and retention standards.
    18 NYCRR 1001.7 (j)
  4. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  5. §
    Medication management
    18 NYCRR 1001.10 (l) (4-7)
January 18, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 23, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
January 20, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Supervision in special needs assisted living.
    18 NYCRR 1001.10 (n) (5) (i-iii)
January 20, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 4, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
35direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)78June 2015
Enhanced Assisted Living Residence (EALR)26June 2015
Special Needs Assisted Living Residence (SNALR)19June 2015
Respite beds3May 2015

Legacy at Cranberry Landing is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

The Department of Health had not posted a Consumer Summary with starting rent for Legacy at Cranberry Landing when we read its quality page. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: legacycranberrylanding.watermarkcommunities.com/?utm_src=lr

Who runs it

Operator in the state file: Rochester Operating Company, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Legacy at Cranberry Landing licensed?
New York's Department of Health lists it as licensed, certificate 370-F-252, adult home, since May 15, 2015 (state data as of October 8, 2026).
How many residents can Legacy at Cranberry Landing care for?
Its licence is for 78 residents.
Has Legacy at Cranberry Landing had violations?
21 violations from 15 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
Does Legacy at Cranberry Landing offer memory care?
Its operating certificate includes 19 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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