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Assisted living / New York / Webster

Rainier Grove at Cherry Ridge

900 Cherry Ridge Road, Webster, NY 14580 · Monroe County · (585) 697-6700

Adult home · licensed for 87 residents · Licensed since 2005 · Operator: The Glen at Cherry Ridge, LLC

Assisted Living Residence (ALR): 87 bedsEnhanced Assisted Living Residence (EALR): 15 bedsSpecial Needs Assisted Living Residence (SNALR): 26 bedsRespite beds: 6 beds Starting rent posted
10inspections, 2022 to 2026
5violations cited, 2022 to 2026
0enforcement actions
87licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-F-229 · See the state record

The record in brief

Rainier Grove at Cherry Ridge is an adult home, one of the two kinds of adult care facility New York licenses, with 87 beds on its operating certificate, including 87 ALR, 15 EALR, 26 SNALR, 6 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 5 violations from 10 inspections; the latest report was issued on March 17, 2026.

The state lists no enforcement actions against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 50 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 5 violations resulted from 10 inspections of this facility from April 1, 2022 through March 31, 2026, including 7 inspections resulting in no violations."

March 17, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 22, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 3, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Resident services.
    18 NYCRR 1001.10 (j) (1)
August 1, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 25, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 17, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 17, 2024Relicensure, Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    General provisions.
    18 NYCRR 1001.6 (e) (1) (i-iii)
  2. §
    Resident services.
    18 NYCRR 1001.10 (i) (1)
  3. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
October 3, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 27, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 485.11 (b)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
50direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)87August 2009
Enhanced Assisted Living Residence (EALR)15December 2010
Special Needs Assisted Living Residence (SNALR)26December 2010
Respite beds6November 2005

Rainier Grove at Cherry Ridge is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Rainier Grove at Cherry Ridge's summary says:

Starting rent, as filed (text read from the PDF form)ALR-The Glen Assisted Living-$7483 SNALR-Rainier Grove Memory Care-$8638

Source: Consumer Summary (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Website listed by the Department of Health: www.cherryridgecommunity.com

Who runs it

Operator in the state file: The Glen at Cherry Ridge, LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Rainier Grove at Cherry Ridge licensed?
New York's Department of Health lists it as licensed, certificate 370-F-229, adult home, since November 28, 2005 (state data as of October 8, 2026).
How many residents can Rainier Grove at Cherry Ridge care for?
Its licence is for 87 residents.
Has Rainier Grove at Cherry Ridge had violations?
5 violations from 10 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
How much does Rainier Grove at Cherry Ridge cost?
Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: ALR-The Glen Assisted Living-$7483 SNALR-Rainier Grove Memory Care-$8638 Care level charges are extra.
Does Rainier Grove at Cherry Ridge offer memory care?
Its operating certificate includes 26 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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