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Assisted living / New York / North Chili

RPH-West

48 Cottage Grove Circle, North Chili, NY 14514 · Monroe County · (585) 235-9100

Adult home · licensed for 52 residents · Licensed since 2009 · Operator: Rochester Presbyterian Home, Inc.

Assisted Living Residence (ALR): 52 bedsEnhanced Assisted Living Residence (EALR): 19 bedsSpecial Needs Assisted Living Residence (SNALR): 52 bedsRespite beds: 6 beds Starting rent posted: from $8,670 a month
8inspections, 2022 to 2026
15violations cited, 2022 to 2026
0enforcement actions
52licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 370-E-200 · See the state record

The record in brief

RPH-West is an adult home, one of the two kinds of adult care facility New York licenses, with 52 beds on its operating certificate, including 52 ALR, 19 EALR, 52 SNALR, 6 Respite.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 15 violations from 8 inspections; the latest report was issued on February 17, 2026.

The state lists no enforcement actions against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 51 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 15 violations resulted from 8 inspections of this facility from April 1, 2022 through March 31, 2026, including 2 inspections resulting in no violations."

February 17, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 24, 2025Other Survey · 1 violation · Plan/Notice of Correction Under Review
  1. §
    Inspection
    18 NYCRR 486.2 (j) (1-2)
November 13, 2025Relicensure, Complaint Survey · 3 violations · Plan/Notice of Correction Approved
  1. §
    Admission standards
    18 NYCRR 487.4 (c) (1)
  2. §
    Resident services.
    18 NYCRR 1001.10 (i) (5-8)
  3. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
September 29, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (g)
  2. §
    Admission standards
    18 NYCRR 487.4 (a)
January 28, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
August 1, 2024Relicensure Survey · 7 violations · Plan/Notice of Correction Approved
  1. §
    Operating certificates
    18 NYCRR 485.5 (f)
  2. §
    Admission standards
    18 NYCRR 487.4 (a)
  3. §
    Food service
    18 NYCRR 487.8 (e) (1)
  4. §
    Admission and retention standards.
    18 NYCRR 1001.7 (h) (1)
  5. §
    Resident services.
    18 NYCRR 1001.10 (k) (4) (i-iii)
  6. §
    Medication management.
    18 NYCRR 1001.10 (l)(1)
  7. §
    Medication management
    18 NYCRR 1001.10 (l) (4-7)
July 19, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
November 3, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Records and reports
    18 NYCRR 487.10 (e) (2)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
51direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)52May 2009
Enhanced Assisted Living Residence (EALR)19May 2012
Special Needs Assisted Living Residence (SNALR)52May 2009
Respite beds6May 2009

RPH-West is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. RPH-West's summary says:

Starting rent, as filed (text read from the PDF form)ALR $8670 per month SNARL $8670 per month EALR $11,130 per month

Lowest monthly rent in the filing: $8,670. Care level charges and other fees are extra; the residency agreement lists them.

Source: Consumer Summary (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Who runs it

Operator in the state file: Rochester Presbyterian Home, Inc. (a not-for-profit corporation).

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is RPH-West licensed?
New York's Department of Health lists it as licensed, certificate 370-E-200, adult home, since May 11, 2009 (state data as of October 8, 2026).
How many residents can RPH-West care for?
Its licence is for 52 residents.
Has RPH-West had violations?
15 violations from 8 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
How much does RPH-West cost?
Its Consumer Summary, posted by the New York State Department of Health, lists starting rent from $8,670 a month: ALR $8670 per month SNARL $8670 per month EALR $11,130 per month Care level charges are extra.
Does RPH-West offer memory care?
Its operating certificate includes 52 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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