Accura Healthcare of Sioux City, LLC
3800 Indian Hills Drive, Sioux City, IA 51104 · Woodbury County · (712) 239-5025
46 certified beds, about 42 residents a day · For profit - Corporation · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165435 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 4, 2025, inspectors cited 6 health deficiencies (the Iowa average is 6.5, the national average 9.2).
None of its 21 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.74 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
37.0% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Accura Healthcare, an affiliated group of 41 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
December 4, 2025Standard inspection · 6 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility policy review the facility failed to ensure proper sanitary conditions in the kitchen area, where staff prepared food. The facility identified a census of 41 residents.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review, family interview, staff interview, and policy review the facility failed to notify the Long-Term Care Ombudsman of a transfer to a hospital for 2 of 3 residents (Resident #31, and #43) reviewed. The facility reported a census of 41 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to refer 1 resident with a negative Level I result for the Preadmission Screening and Resident Review (PASRR), who was later identified with newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination for 1 out of 1 residents (Resident #7) reviewed for PASRR requirements. The facility reported a census of 41 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review and staff interviews the facility failed to provide professional standards of care by not following physician orders to include the updated order and the correct medication end date in the electronic record for 1 out of 13 residents reviewed (Resident #8). The facility reported a census of 41 residents. The Minimum Data Set (MDS) dated [DATE] for Resident #8 documented diagnoses of anemia, obstructive sleep apnea, insomnia. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14 which indicated no cognitive impairment. [...]
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on a review of clinical records, staff interviews, and facility policy, the facility failed to complete assessments and interventions for necessary care and services related to dialysis. Clinical record review revealed that nursing staff did not complete all required dialysis evaluations for 1 of 1 residents reviewed (Resident #2). The facility reported a census of 41 residents.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on a review of the clinical record, facility policy, and staff interviews, the facility failed to notify the physician when the resident's blood pressure exceeded the established notification parameters for 1 of 13 residents reviewed (Resident #2). The facility reported a census of 41 residents.
October 24, 2024Standard inspection · 0 citations
July 25, 2023Standard inspection · 15 citations
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff interview, and document review the facility failed to notify the physician with a change in condition for 2 of 2 residents reviewed (Residents #7 and #22).
- E Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Inspectors wroteBased on document review, observations, policy, and staff interview the facility failed to employ sufficient staff with the appropriate competencies and skills sets to effectively carry out the functions of the food and nutrition service department. The facility reported a census of 43. residents.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, document review and staff interview the facility failed to follow the menu and prepare food to meet the nutritional needs of the residents. The facility reported a census of 43 residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wrote2. On 7/19/23 at 12:21 PM during the continuous observation of the lunch service witnessed Staff G fill the scoops used to serve the mechanical soft diet and the pureed diets only partially full. Witnessed Staff G picked up a peanut butter and jelly sandwich with gloved hands, placed the sandwich on a plate then picked up tongs for pork, placed pork on plate, picked up strainer spoon for sweet potatoes, and then picked up the lids for room trays. Then with the same gloves and without hand hygiene, Staff G picked up bread, picked up a plate, placed the bread on the plate, picked up the room tray lid, applied the lid to the plate, picked up the strawberry cobblers, and put the cobblers on the tray. Staff G used both hands for each task and repeated these tasks through the entire lunch service without changing her gloves or performing hand hygiene. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review, staff interviews, and policy reviews, the facility failed to provide proper hand hygiene after catheter care for 1 of 1 residents reviewed (Resident #13). In addition, the facility failed to complete hand hygiene during a medication administration for 1 out of 3 residents reviewed (Resident #17).
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, clinical record review, resident, and staff interviews, the facility failed to respect each resident's dignity by speaking a foreign language in the presence of residents for 2 out of 13 residents reviewed (Residents #3 and Resident #25).
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on observations, resident interviews, and staff interviews the facility failed to provide residents with ready access to their personal funds managed by the facility for 5 of 43 residents reviewed (Resident #5, #7, #14, #16, and #18). The facility set a limit of $20 for all residents for their resident trust account for less than 24-hour notice.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to refer 1 resident with a negative Level I Preadmission Screening and Resident Review (PASRR), who was later identified with newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for a Level II PASRR evaluation and determination for 1 out of 1 residents (Resident #22) reviewed for PASRR requirements.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review, resident interviews, resident family interview, and staff interviews the facility failed to provide an opportunity for a resident and/or a Resident's Representative to participate in a Care Conference to discuss the residents care 1 of 12 residents reviewed (Resident #33).
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on record review, staff interviews, and policy review the facility failed to complete a discharge summary after a resident discharged on 1 of 1 resident reviewed (Resident #141).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, resident, and staff interviews the facility failed to assess a resident's blood sugar after a drop in level with a low rise rate for over an hour and half (Resident #92). Following this assessment, no staff assessed Resident #92 for over three hours. Resident #92 developed a change in condition that required an admission to the hospital due to her hypoglycemic (low blood sugar) status. Findings Included: Resident #92's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS included a diagnosis of diabetes mellitus. The Care Plan dated 6/19/23 identified Resident #92 as a diabetic with a goal not to have any ill effects from hypoglycemia or hyperglycemia. On 7/17/23 at 2:05 PM Resident #92 reported that she went to the hospital a few weeks ago for low blood sugars. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, and interviews the facility failed to properly use a mechanical lift to avoid hazards and prevent accidents for 1 of 1 residents reviewed (Resident #13).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, staff interview, and facility policy review, the facility failed to manage oxygen usage for 1 out of 1 residents reviewed (Resident #13) for oxygen use.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on clincial record review and staff interviews, the facility failed to ensure that staff who took a resident's blood pressure knew when to notify the nurse of a low result for one of one residents reviewed (Resident #36).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interviews the facility failed to maintain accurate medical records for 1 out of 13 residents reviewed (Resident #92). Findings Included: Resident #92's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS included a diagnosis of diabetes mellitus. The Care Plan dated 6/19/23 identified Resident #92 as a diabetic with a goal not to have any ill effects from hypoglycemia or hyperglycemia. On 7/17/23 at 2:05 PM Resident #92 reported that she went to the hospital a few weeks ago for low blood sugars. The Health Status Note dated 7/5/23 at 2:59 AM indicated that 1:00 AM the nurse observed Resident #92 with her C-Pap (machine to help treat sleep apnea while sleeping) and her leg hanging over the bed. She had slurred speech and did not make sense. [...]
Fire safety inspections
17 fire safety citations on file: 4 on December 4, 2025, 9 on October 24, 2024, 4 on July 25, 2023.
Every fire safety citation17 citations
- F Have exits that are accessible at all times.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Provide properly protected cooking facilities.
- F Install a fire alarm system that can be heard throughout the facility.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Install corridor and hallway doors that block smoke.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Ensure proper usage of power strips and extension cords.
- F Conduct testing and exercise requirements.
- F Have simulated fire drills held at unexpected times.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 3.82 | 3.86 |
| Registered nurses | 0.43 | 0.74 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.37 | 3.42 |
| Nurse aides | 2.57 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 37.0% | 44.0% | 45.8% |
| Registered nurse turnover | 62.5% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.01 on weekdays and 3.06 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.19 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.43 | 4.01 | 3.06 | 0.0% | 0 of 90 | 42 |
| Oct to Dec 2025 | 3.74 | 0.44 | 4.07 | 2.91 | 0.0% | 0 of 92 | 42 |
| Jul to Sep 2025 | 4.14 | 0.55 | 4.49 | 3.22 | 0.0% | 0 of 92 | 42 |
| Apr to Jun 2025 | 4.19 | 0.56 | 4.62 | 3.11 | 0.0% | 0 of 91 | 40 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.1 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.5 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.8 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 24.2 | 19.4 | 15.4 |
Owners and operators
Legal business name: HALLMARK CARE LLC. CMS links this home to Accura Healthcare, a group of 41 nursing homes averaging 2.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| American Healthcare Associates Inc | Direct ownership interest | Organization | 01/01/2016 | |
| Accura Healthcare | Indirect ownership interest | Organization | 01/01/2016 | |
| Leneave, Ted | Indirect ownership interest | Individual | 01/01/2016 | |
| Ph Pomeroy LLC | 5% or greater mortgage interest | Organization | 06/13/2025 | |
| Gemino Healthcare Finance LLC | 5% or greater security interest | Organization | 01/09/2025 | |
| Leneave, Ted | Corporate officer | Individual | 01/01/2016 | |
| Toti, Lisa | Corporate officer | Individual | 01/01/2016 | |
| American Healthcare Management Services LLC | Operational/managerial control | Organization | 01/01/2016 | |
| Hallmark Care LLC | Operational/managerial control | Organization | 01/01/2016 | |
| Menno, Tara | Operational/managerial control | Individual | 08/22/2022 | |
| Miller, Daniel | Operational/managerial control | Individual | 01/01/2024 | |
| American Healthcare Management Services LLC | Adp of the SNF | Organization | 11/14/2025 | |
| Hallmark Care LLC | Adp of the SNF | Organization | 11/14/2025 | |
| Leneave, Ted | Adp of the SNF | Individual | 01/01/2016 | |
| Menno, Tara | Adp of the SNF | Individual | 08/22/2022 | |
| Miller, Daniel | Adp of the SNF | Individual | 01/01/2024 | |
| Toti, Lisa | Adp of the SNF | Individual | 01/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on December 4, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on December 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 4, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on December 4, 2025: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Iowa average of 3.37.
Other nursing homes nearby
- St. Luke's Regional Medical Center SNF Sioux City, 3.1 mi · 5 of 5 stars · 3 citations
- Holy Spirit Retirement Home Sioux City, 3.1 mi · 3 of 5 stars · 30 citations
- Casa De Paz Health Care Center Sioux City, 3.6 mi · 2 of 5 stars · 39 citations
- Sunrise Retirement Community Sioux City, 4.6 mi · 5 of 5 stars · 11 citations
- Westwood Specialty Care Sioux City, 4.9 mi · 1 of 5 stars · 79 citations
- Continental Falls South Sioux City, 5.5 mi · 2 of 5 stars · 13 citations
- Adept Nursing & Rehab of South Sioux City South Sioux City, 5.8 mi · 1 of 5 stars · 34 citations
- Embassy Rehab and Care Center Sergeant Bluff, 9.7 mi · 1 of 5 stars · 27 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Accura Healthcare of Sioux City, LLC's Medicare star rating?
- CMS rates Accura Healthcare of Sioux City, LLC 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Accura Healthcare of Sioux City, LLC get at its last inspection?
- 6 health deficiencies at the standard inspection on December 4, 2025. The Iowa average is 6.5.
- Has Accura Healthcare of Sioux City, LLC been fined?
- CMS lists no fines in the last three years.
- Does Accura Healthcare of Sioux City, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Accura Healthcare of Sioux City, LLC?
- CMS lists 17 owners and managers, and links the home to Accura Healthcare. Legal business name: HALLMARK CARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.