Home / Pennsylvania / Bethlehem
Advanced Health Care of Hanover
3370 High Pointe Boulevard, Bethlehem, PA 18017 · Lehigh County · (484) 245-7100
46 certified beds, about 42 residents a day · For profit - Limited Liability company · Medicare since 2023
CMS high performing icon Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396150 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 8, 2026, inspectors cited 3 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 21 health citations since July 2024 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $3,387 in the last three years; the largest was $3,387, and the latest is dated January 22, 2024.
Nurses and nurse aides worked 5.85 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.21 of those hours.
44.6% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Advanced Health Care, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
507/24
102/25
202/25
103/25
104/25
706/25
106/25
305/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
3E
1F
Potential for minimal harm
0A
1B
1C
May 8, 2026Standard inspection · 3 citations
- E Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on a review of employee personnel and education records and staff interview, it was determined that the facility failed to implement and maintain an effective training program so that each staff member received 12 hours of in-service training annually for five of seven staff members reviewed. (Employees 6, 8, 9, 11, and 12)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and clinical record review, it was determined that the facility failed to ensure physicians' orders were implemented for two of 12 sampled residents. (Residents 8 and 71)
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, it was determined that the facility failed to dispose of trash and refuse properly.
June 29, 2025Complaint inspection · 1 citation
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to address or implement an order by the orthopedic surgeon to prevent a decline in range of motion for one of four sampled residents. (Resident 1)
June 18, 2025Standard inspection · 7 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan to meet each resident's needs as identified in the comprehensive assessment for three of 14 sampled residents. (Residents 12, 20, 44)
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to implement physicians' orders for four of 14 sampled residents. (Residents 12, 20, 23, 208)
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to notify the resident and the resident's representative of the bed hold policy and transfer, including the reasons for the transfer and Ombudsman information, in writing upon transfer from the facility, for two of two sampled residents who were transferred to the hospital. (Residents 2, 41)
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to complete and electronically transmit encoded Minimum Data Set (MDS) assessment data to the Centers for Medicare and Medicaid Services (CMS) within 14 days for one of 14 sampled residents. (Resident 13)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, observation, resident interview, and staff interview, it was determined that the facility failed to provide services to maintain adequate grooming and hygiene for one of 14 sampled residents who required assistance with activities of daily living (ADLs). (Resident 23)
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on clinical record review, observation, resident interview, and staff interview, it was determined that the facility failed to ensure residents were served preferred items on their meal trays for one of 14 sampled residents. (Resident 208)
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on clinical record review and observation, it was determined that the facility failed to ensure that adaptive equipment was provided to one of 14 sampled residents. (Resident 208)
April 8, 2025Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, it was determined that the facility failed to ensure that medical record documentation was complete and accurate for one of four sampled residents. (Resident R1)
March 4, 2025Complaint inspection · 1 citation
- D Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide a copy of a discharged resident's clinical record within two days as requested by the legal representative for one of four resident's sampled. (Resident CR1) Resident CR1 was discharged from the facility on May 29, 2024. A request was made for a copy of Resident CR1's clinical record to be copied and sent to the legal representative on August 29, 2024. In an interview on March 4, 2025, at 11:00 a.m., the Nursing Home Administrator confirmed the the requested information was not faxed until December 10, 2024. 28 PA. Code 201.29(a) Resident rights.
February 19, 2025Complaint inspection · 2 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide services to maintain adequate grooming and hygiene for one of four sampled residents who required assistance with activities of daily living (ADLs). (Resident 1)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that a physician's order was implemented for one of four sampled residents. (Resident 1)
February 7, 2025Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on clinical record review, it was determined that the facility failed to ensure that physician ordered medications were provided timely for one of three residents sampled. (Resident 1)
July 3, 2024Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observation, and staff interview, it was determined that the facility failed to store food under sanitary conditions in the kitchen.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) User's Manual, clinical record review, and staff interview, it was determined that the facility failed to complete a Minimum Data Set (MDS) assessment in a timely manner for one of three closed records sampled. (Resident 29)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that physician's orders were implemented for two of 14 sampled residents. (Residents 4, 25)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on the facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide ongoing assessment and monitoring for one of one sampled residents receiving hemodialysis. (Resident 101)
- B Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on facility policy review, personnel file review, and staff interview, it was determined that the facility failed to verify professional license/registration prior to the start of employment for two of five newly hired employees. (E3 and E4)
Fire safety inspections
14 fire safety citations on file: 3 on May 8, 2026, 4 on June 18, 2025, 7 on July 3, 2024.
Every fire safety citation14 citations
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- C Have simulated fire drills held at unexpected times.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Develop and maintain an Emergency Preparedness Program (EP).
- E Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Have simulated fire drills held at unexpected times.
- C Meet other general requirements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 22, 2024 | Fine | $3,387 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.85 | 3.89 | 3.86 |
| Registered nurses | 1.21 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.98 | 3.53 | 3.42 |
| Nurse aides | 3.24 | ||
| Licensed practical nurses | 1.40 | ||
| Nursing staff turnover (share who left in a year) | 44.6% | 44.5% | 45.8% |
| Registered nurse turnover | 50.0% | 39.9% | 42.9% |
| Administrators who left | 3 |
CMS expects 4.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.20 on weekdays and 4.98 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.95 in April to June 2025 to 5.85 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.85 | 1.21 | 6.20 | 4.98 | 0.6% | 0 of 90 | 42 |
| Oct to Dec 2025 | 6.01 | 1.20 | 6.39 | 5.04 | 2.5% | 0 of 92 | 42 |
| Jul to Sep 2025 | 5.97 | 1.05 | 6.40 | 4.92 | 3.8% | 0 of 92 | 44 |
| Apr to Jun 2025 | 5.95 | 1.04 | 6.36 | 4.95 | 6.9% | 0 of 91 | 44 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.1 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.3 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.4 | 9.5 | 12.0 |
Owners and operators
Legal business name: AHC OF HANOVER LLC. CMS links this home to Advanced Health Care, a group of 26 nursing homes averaging 4.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| New AHC Holdings, LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2023 |
| The Gail Miller Gst Trust | 5% or greater indirect ownership interest | Organization | 72% | 01/01/2024 |
| The Bryan Miller Utah Dynasty Trust Dated April 22, 2014 | Indirect ownership interest | Organization | 01/01/2024 | |
| The G&h Miller Utah Trust Dated February 26, 2019 | Indirect ownership interest | Organization | 01/01/2024 | |
| Oxnam, Nathan | Corporate officer | Individual | 01/01/2024 | |
| Dvorak, Josh | Operational/managerial control | Individual | 05/21/2025 | |
| Lhmsh LLC | Adp of the SNF | Organization | 01/01/2024 | |
| New AHC Holdings, LLC | Adp of the SNF | Organization | 05/01/2025 | |
| Dvorak, Josh | Adp of the SNF | Individual | 05/28/2025 | |
| Van Wirt, Paige | Adp of the SNF | Individual | 05/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on May 8, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 8, 2026: "Dispose of garbage and refuse properly."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 18, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 18, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.
Other nursing homes nearby
- Kirkland Village Bethlehem, 0 mi · 5 of 5 stars · 9 citations
- Country Meadows Nursing Center of Bethlehem Bethlehem, 1.7 mi · 5 of 5 stars · 3 citations
- Moravian Village of Bethlehem Bethlehem, 2.6 mi · 5 of 5 stars · 10 citations
- Northampton Post Acute Easton, 3.2 mi · 5 of 5 stars · 15 citations
- Bethlehem North Skilled Nursing and Rehabilitation Bethlehem, 3.8 mi · 1 of 5 stars · 28 citations
- Bethlehem South Skilled Nursing and Rehabilitation Bethlehem, 3.8 mi · 1 of 5 stars · 33 citations
- Good Shepherd Home-Bethlehem Bethlehem, 3.8 mi · 5 of 5 stars · 3 citations
- Holy Family Manor Bethlehem, 4.1 mi · 4 of 5 stars · 10 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Advanced Health Care of Hanover's Medicare star rating?
- CMS rates Advanced Health Care of Hanover 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Advanced Health Care of Hanover get at its last inspection?
- 3 health deficiencies at the standard inspection on May 8, 2026. The Pennsylvania average is 10.
- Has Advanced Health Care of Hanover been fined?
- Yes. CMS lists 1 fine totaling $3,387 in the last three years.
- Does Advanced Health Care of Hanover accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Advanced Health Care of Hanover?
- CMS lists 10 owners and managers, and links the home to Advanced Health Care. Legal business name: AHC OF HANOVER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.