What is Holy Family Manor's Medicare star rating?

CMS rates Holy Family Manor 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Holy Family Manor get at its last inspection?

7 health deficiencies at the standard inspection on June 3, 2026. The Pennsylvania average is 10.

Has Holy Family Manor been fined?

CMS lists no fines in the last three years.

Does Holy Family Manor accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Holy Family Manor?

CMS lists 20 owners and managers. Legal business name: CATHOLIC SENIOR HOUSING AND HEALTH CARE SERVICES INC.

Holy Family Manor: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on June 3, 2026, inspectors cited 7 health deficiencies (the Pennsylvania average is 10, the national average 9.2).

None of its 10 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.28 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.

39.5% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

102/24

206/24

007/25

706/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

10D

Potential for minimal harm

June 3, 2026Standard inspection, Complaint inspection · 7 citations

D

Ensure that residents are fully informed and understand their health status, care and treatments.

F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on a review of facility documentation, clinical record review, and staff interview, it was determined that the facility failed to inform a resident and/or responsible party, in advance, of a treatment and treatment options prior to receiving psychotropic medication for one of 19 sampled residents. (Resident 67)
D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on facility policy review, clinical record review, observation, and staff interview, it was determined that the facility failed to assess a resident's capability to self-administer medications for one of 19 sampled residents. (Resident 60)
D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure that the responsible party was notified of a change in condition for one of 19 sampled residents. (Resident 67)
D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to offer non-pharmacological interventions prior to the administration of as needed anti-anxiety medications for one of 19 sampled residents. (Resident 67)
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on facility policy review, personnel file review, and staff interview, it was determined that the facility failed to complete a reference check and verify a professional license/registration status prior to the start of employment for three of five newly hired employees. (Employees 3, 4, 5)
D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide ongoing assessment and monitoring for one of one sampled residents receiving dialysis (process of removing excess toxins and water from the blood). (Resident 24)
D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2026

Inspectors wroteBased on observation and staff interview, it was determined that the facility failed to store food in a sanitary manner in one of three resident dining rooms. (Second floor)

July 24, 2025Standard inspection · 0 citations

June 6, 2024Standard inspection · 2 citations

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2024

Inspectors wroteBased on clinical record review, resident interview, and observation, it was determined that the facility failed to provide timely assistance with care in a manner that maintained dignity for two of 24 sampled residents. (Residents 30, 86)
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2024

Inspectors wroteBased on clinical record review and observation, it was determined that the facility failed to implement physician's orders for one of 24 sampled residents. (Resident 45)

February 6, 2024Complaint inspection · 1 citation

D

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

F836 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 17, 2024

Inspectors wroteBased on review of the LPN (Licensed Practical Nurse) Act, clinical record review and staff interviw, it was determined that the facility failed to ensure that professional standards of quality regarding the administration of physician prescribed medications was followed for one of four residents that received medication. (Resident 1)

Fire safety inspections

5 fire safety citations on file: 3 on July 24, 2025, 2 on July 20, 2023.

Every fire safety citation5 citations

E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · July 24, 2025 · Corrected (the home has a date of correction)
E
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · July 24, 2025 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · July 24, 2025 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · July 20, 2023 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · July 20, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Pennsylvania	United States
All nursing staff (RN, LPN and aides)	3.28	3.89	3.86
Registered nurses	0.74	0.79	0.69
All nursing staff on weekends	2.49	3.53	3.42
Nurse aides	1.82
Licensed practical nurses	0.72
Nursing staff turnover (share who left in a year)	39.5%	44.5%	45.8%
Registered nurse turnover	21.7%	39.9%	42.9%
Administrators who left	3

CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.60 on weekdays and 2.49 on weekends, 31% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.28 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.28	0.74	3.60	2.49	13.9%	0 of 90	108
Oct to Dec 2025	3.32	0.76	3.61	2.58	15.5%	0 of 92	110
Jul to Sep 2025	3.32	0.82	3.58	2.65	14.8%	0 of 92	109
Apr to Jun 2025	3.48	0.86	3.75	2.80	17.2%	0 of 91	109
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Pennsylvania, Jan to Mar 2026	3.69	0.65	3.82	3.34	11.3%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Pennsylvania	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	17.8	16.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	1.0	0.7	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	3.7	1.4	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	6.2	3.1	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	1.0	1.4	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	18.4	17.0	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	3.3	4.8	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	14.9	17.7	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	22.6	22.5	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.1	9.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	1.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.8	1.2	1.8

Owners and operators

Legal business name: CATHOLIC SENIOR HOUSING AND HEALTH CARE SERVICES INC.

Name	Role	Type	Since
Carfagno, Evelyn	Managing control - governing body	Individual	05/01/2020
Coffin, Barbara	Managing control - governing body	Individual	01/15/2010
Hoffa, Allen	Managing control - governing body	Individual	07/01/2020
Lynch, John	Managing control - governing body	Individual	09/22/2022
Morahan, John	Managing control - governing body	Individual	09/22/2022
Pellosie, Carmine	Managing control - governing body	Individual	03/01/2020
Russo, Pamela	Managing control - governing body	Individual	04/05/2019
Stanczak, Judy	Managing control - governing body	Individual	07/01/2021
Weiser, Len	Corporate officer	Individual	06/27/2025
Stephens, Carol	Operational/managerial control	Individual	04/27/2026
Weiser, Len	Operational/managerial control	Individual	06/27/2025
Carfagno, Evelyn	Trustee of the SNF	Individual	05/01/2020
Coffin, Barbara	Trustee of the SNF	Individual	01/15/2010
Hoffa, Allen	Trustee of the SNF	Individual	07/01/2020
Lynch, John	Trustee of the SNF	Individual	09/22/2022
Morahan, John	Trustee of the SNF	Individual	09/22/2022
Pellosie, Carmine	Trustee of the SNF	Individual	03/01/2020
Russo, Pamela	Trustee of the SNF	Individual	04/05/2019
Stanczak, Judy	Trustee of the SNF	Individual	07/01/2021
Stephens, Carol	Adp of the SNF	Individual	04/27/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on June 3, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on June 3, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 3, 2026: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 3, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.49 hours per resident per day, below the Pennsylvania average of 3.53.
How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.

Other nursing homes nearby

Riverton Rehabilitation and Healthcare Center
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Bethlehem South Skilled Nursing and Rehabilitation
Bethlehem, 1.6 mi · 1 of 5 stars · 33 citations
Bethlehem North Skilled Nursing and Rehabilitation
Bethlehem, 1.6 mi · 1 of 5 stars · 28 citations
Moravian Village of Bethlehem
Bethlehem, 1.9 mi · 5 of 5 stars · 10 citations
Good Shepherd Home-Bethlehem
Bethlehem, 2.2 mi · 5 of 5 stars · 3 citations
Good Shepherd Home Raker Center
Allentown, 3.9 mi · 2 of 5 stars · 12 citations
Kirkland Village
Bethlehem, 4.1 mi · 5 of 5 stars · 9 citations
Advanced Health Care of Hanover
Bethlehem, 4.1 mi · 5 of 5 stars · 21 citations

Pennsylvania contacts for a concern about a nursing home

These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.

Common questions

What is Holy Family Manor's Medicare star rating?: CMS rates Holy Family Manor 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Holy Family Manor get at its last inspection?: 7 health deficiencies at the standard inspection on June 3, 2026. The Pennsylvania average is 10.
Has Holy Family Manor been fined?: CMS lists no fines in the last three years.
Does Holy Family Manor accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Holy Family Manor?: CMS lists 20 owners and managers. Legal business name: CATHOLIC SENIOR HOUSING AND HEALTH CARE SERVICES INC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.