Home / Pennsylvania / Bethlehem
2021 Westgate Drive, Bethlehem, PA 18017 · Lehigh County · (610) 865-6077
227 certified beds, about 195 residents a day · For profit - Corporation · Medicare and Medicaid since 1978
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395429 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on September 5, 2025, inspectors cited 8 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
Of 33 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $27,378 in the last three years; the largest was $27,378, and the latest is dated April 29, 2026.
Nurses and nurse aides worked 3.30 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
52.2% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to attempt non-pharmacological interventions prior to administering an anti-anxiety medication for one of six sampled residents. (Resident 1)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan to meet each resident's needs for one of six sampled residents. (Resident 1)
Inspectors wroteBased on clinical record review, facility documentation review, and resident interview, it was determined that the facility failed to ensure that staff provided adequate supervision in order to prevent wandering and accidents for one of six sampled residents. (Resident 1)
Inspectors wroteBased on facility policy review, clinical record review, facility documentation review, and staff interview, it was determined that the facility failed to ensure that residents were free from abuse that resulted in actual physical harm for one of seven sampled residents (Resident 2) This failure resulted in an Immediate Jeopardy situation. The incident has been identified as past non-compliance.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that the responsible party was notified of an alteration in treatment for one of four sampled residents. (Resident 1)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to assess and document the status of wounds or provide physician ordered treatments to prevent new or worsened pressure ulcers for three or eight sampled residents. (Residents 2, 3, 4)
Inspectors wroteBased on facility policy review, clinical record review, observations, and staff interview, it was determined that the facility failed to ensure that adequate catheter care was provided for two of eight sampled residents. (Residents 5, 6)
Inspectors wroteBased on facility policy review, personnel file review, and staff interview, it was determined that the facility failed to verify professional license/registration status prior to the start of employment for three of five newly hired employees. (Employees 1, 2, 3)
Inspectors wroteBased on review of facility policy, clinical record review and resident and staff interview, it was determined that the facility failed to provide adequate treatment and services for respiratory therapy and failed to maintain respiratory equipment in a sanitary manner for four of six sampled residents who utilized respiratory equipment. (Residents 1, 7, 12, 104)
Inspectors wroteBased on facility policy review, clinical record review, observation, and staff interview, it was determined that the facility failed to assess a resident's capability to self-administer medications for one of 35 residents. (Resident 1)
Inspectors wroteBased on clinical record review, facility documentation review, and staff interview, it was determined that the facility failed to report an alleged violation of potential neglect for one of 35 sampled residents. (Resident 18 )
Inspectors wroteBased on clinical record review, observation, and staff interview, it was determined that the facility failed to ensure that appropriate assistance with oral hygiene was provided to one of 35 sampled residents. (Resident 7)
Inspectors wroteBased on clinical record review, and resident and staff interview, it was determined that the facility failed to provide necessary treatment and services to promote healing for one of three sampled residents who had pressure ulcers. (Resident 99)
Inspectors wroteBased on clinical record review, observation, and staff interview, it was determined that the facility failed to implement interventions to prevent further decline and/or improve range of motion for one of six sampled residents with limited range of motion. (Resident 15)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide copies of written discharge or transfer notices to a representative of the Office of the State Long Term Care Ombudsman for eight of nine residents who were transferred out of the facility. (Residents 1, 3, 5, 9, 10, 12, 18, 66)
Inspectors wroteBased on clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to provide adequate supervision to prevent accidents/hazards for one of six sampled residents. (Resident 1)
Inspectors wroteBased on clinical record review, it was determined that the facility failed to ensure that the physician and responsible party was notified in a timely manner of a change in the residents condition for one of five residents sampled. (Resident CR1)
Inspectors wroteBased on observation, clinical record review, and staff and resident interviews, it was determined that the facility failed to provide services to maintain adequate grooming and hygiene for two of 35 sampled residents. (Residents 39, 67)
Inspectors wroteBased on clinical record review, observation, and staff interview, it was determined that the facility failed to implement interventions to prevent further decline and/or improve range of motion for two of 35 sampled residents. (Residents 39, 67)
Inspectors wroteBased on review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to notify the residents and the residents' representatives of the transfers and the reasons for the moves in writing upon transfer from the facility for three of four sampled residents who were transferred to the hospital. (Residents 1, 2, 3)
Inspectors wroteBased on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to ensure each resident received timely treatment and services to maintain visual abilities for one of four sampled residents. (Resident 1)
Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to notify the resident's representative(s) of transfer and the reasons for the move in writing for seven of 11 sampled residents who were transferred to the hospital. (Residents 37, 77, 90, 91, 137, 154, 159 )
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide a written notice of the facility's bed-hold policy to the resident or resident representative at the time of transfer for seven of 11 sampled residents who were transferred to the hospital. (Residents 37, 77, 90, 91, 137, 154, 159)
Inspectors wroteBased on clinical record review, observations, and resident and staff interview, it was determined that the facility failed to provide services and treatment to prevent further limitations in range of motion for four of eight sampled residents with limitations in range of motion. (Residents 57, 91, 132, and 154)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide non-pharmacological interventions to alleviate pain prior to the administration of pain mediation prescribed on an as needed basis for three of 35 sampled residents. (Residents 37, 108, 137)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to notify the resident representative of a change in condition for one of 35 sampled residents. (Resident 29)
Inspectors wroteBased on review of facility policy and personnel file review, it was determined that the facility failed to obtain reference checks at the start of employment for two of five newly hired employees. (Employees 1 and 4) In addition, the facility failed to provide abuse training upon hire as per facililty policy for one of five employees. (Employee 2)
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that the Minimum Data Set (MDS) assessment was complete to accurately reflect the resident's status for four of 35 sampled residents. (Residents 57, 62, 68,104)
Inspectors wroteBased on a clinical record review, observation, and staff interview, it was determined that the facility failed to provide care in accordance with physician's orders for a percutaneous cholecystostomy (Catheter attached to the gall bladder, also called a chole) for one of 35 sampled residents. (Resident 50)
Inspectors wroteBased on facility policy review, clinical record review, and observation, it was determined that the facility failed to ensure aeseptic (free from germs that can cause infection or disease) wound treatments were completed in accordance with facility policy for one of 35 sampled residents. (Resident 132)
Inspectors wroteBased on observation and resident interview, it was determined that the facility failed to ensure that a safe, clean, and comfortable environment was maintained on four of four nursing units. (Medbridge, Unit 2, Unit 3, Unit 4)
Inspectors wroteBased on observation, it was determined that the facility failed to properly contain refuse.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to implement physician orders for one of four sampled residents. (Resident 1)
| Date | Penalty | Amount or length |
|---|---|---|
| April 29, 2026 | Fine | $27,378 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.30 | 3.89 | 3.86 |
| Registered nurses | 0.43 | 0.79 | 0.69 |
| All nursing staff on weekends | 2.90 | 3.53 | 3.42 |
| Nurse aides | 1.94 | ||
| Licensed practical nurses | 0.93 | ||
| Nursing staff turnover (share who left in a year) | 52.2% | 44.5% | 45.8% |
| Registered nurse turnover | 64.0% | 39.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.89 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 2.90 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.30 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.30 | 0.43 | 3.47 | 2.90 | 2.1% | 0 of 90 | 195 |
| Oct to Dec 2025 | 3.56 | 0.40 | 3.72 | 3.17 | 5.8% | 0 of 92 | 188 |
| Jul to Sep 2025 | 3.54 | 0.37 | 3.69 | 3.17 | 9.9% | 0 of 92 | 181 |
| Apr to Jun 2025 | 3.48 | 0.52 | 3.64 | 3.09 | 20.1% | 0 of 91 | 190 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Trains nurse aides: this home runs a state-approved CNA program for its own hires (state list: PDE Approved NATCEP by County, as of March 1, 2026). A nursing home cannot charge aides it employs, or has offered a job, for state-approved training (42 CFR 483.152(c)). See Bethlehem South Skilled Nursing & Rehab Center CNA training on CareerFunded, our sister site for career training.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Pennsylvania, all employers | |||
| CNAs (nursing assistants) | $21.44 | $18.88 to $22.52 | 67,740 |
| LPNs and LVNs | $30.74 | $29.02 to $35.01 | 38,260 |
| Registered nurses | $46.36 | $38.75 to $50.35 | 146,520 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.1 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.4 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.4 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.6 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.5 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.7 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.1 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.2 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Bethlehem South Skilled Nursing and Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (42.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
42.3% this home
Worse than the national rate
US median of homes 51.5% · Pennsylvania: 100 better, 108 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 153 eligible stays.
9.8% this home
No different from the national rate
US median of homes 10.7% · Pennsylvania: 3 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 183 eligible stays.
5.7% this home
No different from the national rate
US median of homes 7.1% · Pennsylvania: 7 better, 5 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 102 eligible stays.
51.3% this home
Median of homes: Pennsylvania54.4% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 80 residents counted.
0.9% this home
Median of homes: Pennsylvania0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 115 residents counted.
0.9% this home
Median of homes: Pennsylvania2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 115 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Pennsylvania100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: 2021 WESTGATE DRIVE OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Genesis Pm Pa Operations LLC | 5% or greater direct ownership interest | Organization | 100% | 11/14/2022 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | Organization | 11/14/2022 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 06/01/2020 | |
| Berg, Michael | Corporate officer | Individual | 11/14/2022 | |
| Bridgeford, Laura | Corporate officer | Individual | 06/01/2024 | |
| Mendelson, Avi | Corporate officer | Individual | 01/01/2024 | |
| Aversa, Thaddeus | Operational/managerial control | Individual | 06/01/2023 | |
| Callazo, Nancy | Operational/managerial control | Individual | 06/01/2023 | |
| Aversa, Thaddeus | Adp of the SNF | Individual | 02/12/2025 | |
| Callazo, Nancy | Adp of the SNF | Individual | 02/12/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.