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Arbor Hills Rehabilitation and Healthcare Center

535 S Austin Road, Eagle Lake, TX 77434 · Colorado County · (979) 243-3910

80 certified beds, about 69 residents a day · For profit - Corporation · Medicare and Medicaid since 2014

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 676361 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 15, 2025, inspectors cited 4 health deficiencies (the Texas average is 9.4, the national average 9.2).

None of its 13 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.30 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.14 of those hours.

27.8% of nursing staff left within the year CMS measured (Texas average 55.3%).

CMS links it to Nexion Health, an affiliated group of 51 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
6E
0F
Potential for minimal harm
0A
0B
0C
August 15, 2025Standard inspection · 4 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 (Residents #8 and #18) of 17 residents reviewed for infection control. The facility failed to ensure CNA I and CNA N used the required PPE for Resident #8, who was on enhanced barrier precautions during incontinent care on [DATE]. The facility failed to label and store Resident #18's personal care items at sink area of a semi-private shared room. CNA I changed gloves during incontinent care without performing hand hygiene. These failures placed residents, staff and visitors at risk for cross contamination, unwanted infections, and decease in quality of life. 1. [...]
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one of three residents (Resident #18) reviewed for quality of care. The facility failed to ensure Resident #18 was accurately Care Planned as a smoker. This failure placed residents at risk for not receiving appropriate care and interventions to meet their needs. Record review of Resident #18's Facesheet, dated 08/15/2025, reflected the resident was a [AGE] year-old male with an admission date of 07/02/2025 and diagnoses which included but not limited to: bipolar disorder, Parkinsonism, recurring depression disorder, cognitive communication deficit, and lack of coordination. Record review of Resident #18's MDS dated [DATE] reflected his BIMS was 15, which indicated intact cognition. [...]
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that residents who are unable to carry out activities of daily living receives the necessary services 1 of 3 residents (Resident #8) reviewed for ADLs.1. The facility failed to ensure CNA I cleaned Resident #8 properly during incontinent care on 8/14/25. These failures could place residents at risk for pain, infection and hospitalization. [...]
  4. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain medical records on each resident that are complete and accurately documented for 1 (Resident #68) of 5 residents reviewed for accurate records.-The facility failed to document neuro checks neurological assessments (neurochecks) according to facility policy when Resident #68 was found on the floor in her room on 07/30/2025. Failure to not accurately document residents' health status in real time could put them at risk of changes in condition not being detected after an unwitnessed fall or injury. Record review of Resident #68's face sheet dated 08/15/2025, indicated she was a [AGE] year-old female originally admitted on [DATE]. [...]
June 13, 2024Standard inspection · 9 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living (ADL's) received the necessary services to maintain nutrition, grooming and personal and oral hygiene for 3 of 11 residents (Resident #170, Resident #6, and Resident #223) reviewed for ADLs. 1. The facility did not provide Resident #170 with showers after the resident reported asking for a shower on his scheduled shower day of 06/11/2024. 2. The facility failed to ensure Resident #6 was provided grooming (toenails care). 3. The facility failed to ensure Resident #223 was provided grooming (shower). These failures could place residents who were dependent on staff for showering at risk of not receiving care and services to meet their needs.
  2. E
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services to prevent complications for 1 of 8 residents (Resident# 1) reviewed for enteral nutrition, in that: -CNA S lowered the head of bed on Resident #1 while the resident was receiving continuous gastrostomy feedings on 06/13/24. -CNA T entered Resident #1's room on 06/13/24 while the resident was receiving continuous gastrostomy feedings with the head of bed flat and did not elevate the head of bed instead, left the room to get the nurse. -LVN U flushed Resident #1's gastrostomy tube by pushing the water in instead of letting the water go in by gravity. The failures placed resident at risk for unwanted abdominal discomfort, aspiration (when food, drink, or foreign objects are breathed into the lungs) pneumonia, hospitalization, and decrease in quality of life.
  3. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that a resident who needed respiratory care and services, including breathing treatment administration was provided such care, consistent with professional standards of practice for 1 of 8 residents (Resident #1) reviewed for respiratory therapy in that: The facility failed to change Resident #1's respiratory equipment in a timely manner. This failure could place residents at risk for respiratory infections.
  4. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that the medication error rate was not five percent or greater. The facility had a medication error rate of 11% based on 4 errors out of 34 opportunities, which involved 2 of 7 residents (Resident #223, and Resident #1) reviewed for medication errors. 1-LVN U left a substantial amount of albuterol sulfate inhalation solution 0.083% (2.5MG/3ML) in the mask chamber after the medication was administrated through a nebulizer machine to Resident #223. 2-LVN U poured away a substantial amount of miralax power17mg, and poured away all pink medication (metoprolol 50 mg) during medication administration through g tube. [...]
  5. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure that drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles for 1 Station 1 nurse's cart) of 2 nurse medication cart and 1(Station 1 medication room) of 2 medication room reviewed for medications. -1 of 2 nurse medication cart (station 1) had 1 expired medication, breathing treatment opened and not dated opened breathing treatments with expired open dates. -1 of 2 medication rooms (medication room) had breathing treatments stored in a temperature above manufacturer's required temperature. These failures could affect residents, placing them at risk for altered effectiveness of the medication and worsening of the resident's symptoms, requiring medical intervention.
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to care for resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 1 of 8 residents (Resident 63), reviewed for resident rights, in that: -LVN U was standing while feeding Resident #63 her lunch in the Dining Room. This failure placed residents at risk for feeling disrespected and diminished quality of life. Record review of Resident #63's face sheet dated 06/13/24 revealed a [AGE] year-old female admitted to the NF on 11/01/2023 and readmitted on [DATE]. Resident #63's diagnoses included the following; [...]
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one of three residents (Resident #7) reviewed for quality of care. The facility failed to ensure Resident #7 was assessed by LVN A for injuries after her fall on 06/11/2024. This failure placed residents at risk for potential injuries, pain, and hospitalization.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 3 residents (Resident #222) reviewed for incontinent care. 1. The facility failed to ensure CNA Z and CNA E followed proper Foley bag placement during Hoyer lift transfer on Resident #222. This failure could place residents at risk for pain, infection, injury, and hospitalization.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain an Infection Control Program designed to help prevent the development and transmission of disease and infection for 1 of 8 residents (Resident #120) reviewed for infection control during care in that: -The NF failed to label and store resident personal care items that were in the bathroom of a semi-private room. -The NF failed to keep Resident #120's Foley catheter off the floor. These failures placed residents at risk for cross contamination, infections, and decease in quality of life.
April 13, 2023Standard inspection · 0 citations

Fire safety inspections

6 fire safety citations on file: 4 on August 15, 2025, 1 on June 13, 2024, 1 on April 13, 2023.

Every fire safety citation6 citations
  1. E
    Provide properly protected cooking facilities.
    K 324 · August 15, 2025 · Corrected (the home has a date of correction)
  2. E
    Install an approved automatic sprinkler system.
    K 351 · August 15, 2025 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 15, 2025 · Corrected (the home has a date of correction)
  4. E
    Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
    K 929 · August 15, 2025 · Corrected (the home has a date of correction)
  5. E
    Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
    K 929 · June 13, 2024 · Corrected (the home has a date of correction)
  6. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · April 13, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)3.303.393.86
Registered nurses0.140.430.69
All nursing staff on weekends3.112.983.42
Nurse aides2.37
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)27.8%55.3%45.8%
Registered nurse turnovernot reported54.6%42.9%
Administrators who left0

CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.38 on weekdays and 3.11 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.30 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.300.143.383.11 0.0%0 of 9069
Oct to Dec 20253.320.143.393.12 0.0%0 of 9267
Jul to Sep 20253.280.193.422.93 0.0%0 of 9272
Apr to Jun 20253.450.203.593.11 0.0%0 of 9169
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.315.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.20.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.73.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.51.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.814.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.23.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.19.615.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.21.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.22.11.8

Owners and operators

Legal business name: NEXION HEALTH AT EAGLE LAKE, INC.. CMS links this home to Nexion Health, a group of 51 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Nexion Health of Ohi Inc5% or greater direct ownership interestOrganization100%12/01/2020
Nexion Health Leasing, Inc.5% or greater indirect ownership interestOrganization12/01/2020
Nexion Health, Inc.5% or greater indirect ownership interestOrganization12/01/2020
Bolt, Bretton5% or greater indirect ownership interestIndividual12/01/2020
Kirley, Francis5% or greater indirect ownership interestIndividual12/01/2020
Williams, PhyllisW-2 managing employeeIndividual12/01/2020
Herdrich, WilliamCorporate directorIndividual12/01/2020
Kirley, FrancisCorporate directorIndividual12/01/2020
Reid, JohnCorporate directorIndividual12/01/2020
Fallon, JohnCorporate officerIndividual12/01/2020
Kirley, FrancisCorporate officerIndividual12/01/2020
Lee, BrianCorporate officerIndividual12/01/2020
Nexion Health Leasing, Inc.Operational/managerial controlOrganization12/01/2020
Nexion Health of Ohi IncOperational/managerial controlOrganization12/01/2020
Nexion Health, Inc.Operational/managerial controlOrganization12/01/2020
Kirley, FrancisOperational/managerial controlIndividual12/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on August 15, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 15, 2025: "Provide and implement an infection prevention and control program."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 15, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on June 13, 2024: "Ensure medication error rates are not 5 percent or greater."

Other nursing homes nearby

Texas contacts for a concern about a nursing home

These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Arbor Hills Rehabilitation and Healthcare Center's Medicare star rating?
CMS rates Arbor Hills Rehabilitation and Healthcare Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Arbor Hills Rehabilitation and Healthcare Center get at its last inspection?
4 health deficiencies at the standard inspection on August 15, 2025. The Texas average is 9.4.
Has Arbor Hills Rehabilitation and Healthcare Center been fined?
CMS lists no fines in the last three years.
Does Arbor Hills Rehabilitation and Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Arbor Hills Rehabilitation and Healthcare Center?
CMS lists 16 owners and managers, and links the home to Nexion Health. Legal business name: NEXION HEALTH AT EAGLE LAKE, INC..

Sources

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