Azalea Health Center by Harborview
1600 Anthony Road, Augusta, GA 30904 · Richmond County · (706) 738-3301
99 certified beds, about 90 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1969
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115044 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 23, 2026, inspectors cited 6 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 18 health citations since April 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 1.11 of those hours.
60.4% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Harborview Health Systems, an affiliated group of 22 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
304/23
703/25
211/25
604/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
4E
1F
Potential for minimal harm
0A
0B
0C
April 23, 2026Standard inspection, Complaint inspection · 6 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record review, resident and staff interviews, and review of the facility policies titled Resident and Family Grievances and Resident Council, the facility failed to follow up on complaints expressed by residents (R) during the Resident Council meetings. This deficient practice had the potential to place the resident's concerns at risk of not being addressed by the facility.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff and family interviews, and review of the facility policy titled, Notification of Changes, the facility failed to ensure they notified the responsible party of one of one resident (R) 101 who was reviewed for falls in the facility.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review, staff interviews, and review of the facility policy titled, PASARR the facility failed to ensure one of one resident (R)71 reviewed for Preadmission Screening and Resident Review (PASARR) level two, actually received a level two screening.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide needed activity of daily living tasks such as baths and other grooming task for three out of 10 sampled residents (R) (R16, R26 and R83). This deficient practice has the potential to cause emotional harm for each resident along with the potential to cause skin integrity issues for two of three residents.
- D Provide appropriate foot care.
Inspectors wroteBased on observations, resident and staff interviews, record review, and review of the facility's policy titled FingerNails/Toenails,Care of the facility failed to obtain a podiatry appointment for one resident (R) (R87) of 36 sampled residents. This deficient practice had the potential to cause R87 unnecessary discomfort and decreased quality of life.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews, and review of the facility policy titled, Medication Storage the facility, failed to ensure that one of three medication carts which had a medication bottle and a medication cup with medication inside was secure when left unattended and out of the site of the nursing staff. The deficient practice had the potential to allow residents and/or visitors unauthorized access to medications.
November 17, 2025Complaint inspection · 2 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on staff interviews, record reviews, and review of the facility's job description titled Registered Nurse (RN), the facility failed to ensure the services of an RN for at least eight consecutive hours a day was maintained. The facility's census was 87 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record reviews, and review of the facility's policies titled Hand Hygiene and Enhanced Barrier, the facility failed to ensure staff complied with standards of practice regarding proper hand hygiene during medication pass. In addition, the facility failed to ensure Enhanced Barrier Precautions (EBP) were followed during resident care. This deficient practice had the potential to place the 87 residents residing in the facility at risk of increased exposure to infection due to cross-contamination.
March 16, 2025Standard inspection, Complaint inspection · 7 citations
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled, Resident Assessment-Coordination with PASARR Program, the facility failed to submit for a Preadmission Screening and Resident Review (PASRR) Level II after a new mental illness diagnosis was added for four of 35 sampled residents (R) (R5, R2, R14, and R294) reviewed for PASRR. This deficient practice had the potential to place R5, R2, R14, and R294 at risk of not receiving services and/or care according to their needs.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, staff interviews, resident interviews, record review, and review of the facility's policies titled, Activity of Daily Living (ADLs) and Residents Rights, the facility failed to ensure three of five residents (R) (R8, R84, and R294) sampled for ADL care received care and services for ADLs. The deficient practice had the potential to place R8, R84, and R294 at risk for unmet needs and a diminished quality of life.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, staff interviews, record review, and review of the facility's policy titled, Medication Administration, the facility failed to ensure a medication error rate of less than five percent. There were 27 opportunities with 10 medication errors for one of four residents (R) (R17) observed for medication administration. The medication error rate was 37.04 percent.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled, Safe and Homelike Environment, the facility failed to ensure a clean, homelike, and safe environment for one of three units (Unit 2). Specifically, the facility failed to ensure that the resident's living areas were free of clutter, that privacy curtains were clean and free of debris, and that the resident's rooms were provided with necessary repairs. These deficient practices had the potential to place residents at risk of living in an unsanitary and unsafe living environment and a potential for diminished quality of life.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observations, staff interviews, and review of the facility policy titled, Medication Administration, the facility failed to ensure that residents' medications were free from misappropriation by licensed nursing staff during medication administration observations.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, staff interviews, record review, and review of the facility's policy titled, Pharmacy Services, the facility failed to ensure that medication was obtained from the pharmacy in a timely manner for one of five residents (R) (R17) observed for medication administration.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policies titled Medication Administration and Pharmacy Services, the facility failed to ensure that one of five residents (R) (R17) observed during medication administration observations was free from significant medication errors.
April 20, 2023Standard inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff and resident representative interviews, and a review of the facility's policy titled, Notification of Changes, the facility failed to notify the resident representative of significant changes for one of five Residents (R) (#57). Specifically, the facility failed to notify the resident representative (RR) for R#57 of the transfer to the acute hospital post a fall on March 8, 2023.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, staff interviews, and record review, the facility failed to accurately code one Minimum Data Set Assessment (MDS) for one of 35 sampled residents (R) (#13).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, staff interviews, record review, and a review of the facility's policy titled, Oxygen Administration, the facility failed to ensure oxygen equipment was free from dust build up and failed to deliver oxygen at the flow rate ordered by the physician for two of 23 residents (R) (#31 and #3) resident receiving treatment for respiratory care.
Fire safety inspections
40 fire safety citations on file: 2 on April 23, 2026, 15 on March 16, 2025, 23 on April 20, 2023.
Every fire safety citation40 citations
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have generator or other power source capable of supplying service within 10 seconds.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F List the names and contact information of those in the facility.
- F Conduct testing and exercise requirements.
- F Install a fire alarm system that can be heard throughout the facility.
- F Properly provide smoke detection systems in areas open to corridors.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Meet requirements for the installation and maintenance of electrical systems.
- E Have properly located and lighted "Exit" signs.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have proper medical gas storage and administration areas.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Address patient/client population and determine types of services needed.
- D Include a process for Emergency Preparedness collaboration.
- D Address subsistence needs for staff and patients.
- D Establish procedures for tracking staff and patients during an emergency.
- D Create arrangements with other facilities to receive patients.
- D Develop a communication plan.
- D Provide emergency officials' contact information.
- D Conduct testing and exercise requirements.
- D Install a fire alarm system that can be heard throughout the facility.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have restrictions on the use of portable space heaters.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.56 | 3.86 |
| Registered nurses | 1.11 | 0.50 | 0.69 |
| All nursing staff on weekends | 3.59 | 3.10 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 60.4% | 46.0% | 45.8% |
| Registered nurse turnover | 72.7% | 44.5% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.17 on weekdays and 3.59 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.57 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 1.11 | 4.17 | 3.59 | 0.0% | 0 of 90 | 90 |
| Oct to Dec 2025 | 3.60 | 0.92 | 3.73 | 3.28 | 0.0% | 0 of 92 | 90 |
| Jul to Sep 2025 | 3.64 | 0.69 | 3.86 | 3.09 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 3.57 | 0.60 | 3.71 | 3.23 | 0.0% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.7 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.6 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.3 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.3 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.5 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.4 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.9 | 1.8 |
Owners and operators
Legal business name: AZALEA HEALTH CENTER BY HARBORVIEW, LLC. CMS links this home to Harborview Health Systems, a group of 22 nursing homes averaging 2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Love, Jessica | W-2 managing employee | Individual | 04/01/2022 | |
| Englander, David | Corporate officer | Individual | 04/01/2022 | |
| Leibowitz, Chaim | Corporate officer | Individual | 04/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on April 23, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 23, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 23, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 23, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Pruitthealth - Augusta Hills Augusta, 1 mi · 4 of 5 stars · 9 citations
- Pruitthealth - Augusta Augusta, 1.4 mi · 2 of 5 stars · 33 citations
- Pruitthealth - Creekside Augusta, 2.5 mi · 4 of 5 stars · 3 citations
- Place at Martinez, the Augusta, 4.2 mi · 1 of 5 stars · 8 citations
- Place at Deans Bridge, the Augusta, 4.2 mi · 3 of 5 stars · 7 citations
- Harrington Park Health and Rehabilitation Augusta, 4.3 mi · 3 of 5 stars · 8 citations
- Stevens Park Health and Rehabilitation Augusta, 4.4 mi · 5 of 5 stars · 3 citations
- Harborview Health Center of Augusta Augusta, 4.5 mi · 1 of 5 stars · 24 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Azalea Health Center by Harborview's Medicare star rating?
- CMS rates Azalea Health Center by Harborview 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Azalea Health Center by Harborview get at its last inspection?
- 6 health deficiencies at the standard inspection on April 23, 2026. The Georgia average is 5.
- Has Azalea Health Center by Harborview been fined?
- CMS lists no fines in the last three years.
- Does Azalea Health Center by Harborview accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Azalea Health Center by Harborview?
- CMS lists 3 owners and managers, and links the home to Harborview Health Systems. Legal business name: AZALEA HEALTH CENTER BY HARBORVIEW, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.