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Jo Ellen Smith Convalescent Center

4502 General Meyer Avenue, New Orleans, LA 70131 · Orleans County · (504) 361-7923

180 certified beds, about 119 residents a day · For profit - Corporation · Medicare and Medicaid since 1986

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195204 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 12, 2026, inspectors cited 3 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

None of its 14 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.67 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.15 of those hours.

35.6% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to Priority Management, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
5E
0F
Potential for minimal harm
0A
1B
0C
March 12, 2026Standard inspection · 3 citations
  1. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident's right to refuse life sustaining treatment would be carried out for 2 (Resident #51, Resident #65) of 30 sampled residents screened for advanced directives.
  2. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident with limited range of motion received appropriate treatment and services for 1(Resident #65) of 1 resident reviewed for limited range of motion.
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to maintain a system to accurately reconcile controlled substances for 2 (Medication Cart b, Medication Cart c) of 3 medication carts reviewed for the reconciliation documentation of controlled substances.
January 15, 2026Complaint inspection · 2 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure medications were administered per physician's orders for 3 (Resident#1, Resident#2, Resident#3) of 3 residents reviewed for medication administration.
  2. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure blood sugar levels were documented for 2 (Resident #1, Resident #2) of 3 residents reviewed for blood sugar monitoring.
August 5, 2025Complaint inspection · 1 citation
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2025
    Inspectors wroteBased on interviews and record reviews the facility failed to ensure nursing staff administered medications timely as ordered by the physician for 2 (Resident #1, Resident #2) of 3 (Resident #1, Resident #2, Resident #3) sampled residents investigated for pharmacy services.
March 19, 2025Standard inspection · 3 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, record reviews, and interviews the facility failed to ensure that controlled drugs were maintained and accurately reconciled for 1(Med Cart A) out of 3 (Med Cart A, Med Cart B, and Med Cart C) medication carts observed for the medication storage facility task.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a care plan was developed for a resident who smokes to decrease the risk of smoking related accidents for 1 (Resident #31) of 2 (Resident #31, Resident #34) sampled residents investigated for smoking.
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to administer a resident's Percutaneous Endoscopic Gastrostomy (PEG) tube (a soft, plastic feeding tube that goes into your stomach used to provide nutrition when oral intake is inadequate) feeding water flush as ordered by the physician for 1 (Resident #104) of 4 (Resident #35, Resident #70, Resident #75, Resident #104) sampled residents reviewed for PEG tube care and services in a total sample of 26.
September 5, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 27, 2024
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure a resident with a history of falls received care and services to prevent future falls for 1 (Resident #1) of 3 (Resident #1, Resident #2, Resident #3) residents reviewed.
March 7, 2024Standard inspection · 1 citation
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a Foley catheter (a medical device that collects urine) was monitored for signs and symptoms of urinary tract infections (UTIs) and catheter care was provided for 1 (Resident #83) of 2 (Resident #46 and Resident #83) residents reviewed for catheters.
December 14, 2023Complaint inspection · 2 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's medication was available to be administered as ordered and notify the physician when a resident's medication was unavailable for 1 (Resident #1) of 3 (Resident #R1, Resident #R2, and Resident #R3) residents observed for medication administration.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 14, 2024
    Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure oral medications remained under the direct supervision of S4Licensed Practical Nurse (LPN) for 1 (Resident #R1) of 3 (Resident #R1, Random #R2, Resident #R3) residents observed during medication administration.
September 7, 2023Complaint inspection · 1 citation
  1. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 23, 2023
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident with a history of weight loss had their meal intake documented for each meal for 4 (Resident #1, Resident #2, Resident #3, and Resident #4) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents reviewed for weight loss.

Fire safety inspections

1 fire safety citation on file: 1 on March 7, 2024.

Every fire safety citation1 citation
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 7, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)3.673.763.86
Registered nurses0.150.310.69
All nursing staff on weekends3.063.213.42
Nurse aides2.11
Licensed practical nurses1.41
Nursing staff turnover (share who left in a year)35.6%47.6%45.8%
Registered nurse turnovernot reported41.6%42.9%
Administrators who left0

CMS expects 3.94 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.06 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.52 in April to June 2025 to 3.67 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.670.153.923.06 1.5%0 of 90119
Oct to Dec 20253.520.133.733.00 0.4%0 of 92125
Jul to Sep 20253.530.113.762.96 0.3%0 of 92129
Apr to Jun 20253.520.163.772.91 0.1%0 of 91129
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Louisiana

JobMedianMiddle halfEmployed
Louisiana, all employers
CNAs (nursing assistants)$14.67$13.97 to $16.8720,690
LPNs and LVNs$27.63$23.87 to $29.4317,600
Registered nurses$38.57$33.19 to $45.0048,970
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Jo Ellen Smith Convalescent Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.217.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.02.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.83.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.73.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.717.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.55.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.522.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.828.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.414.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.72.71.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Jo Ellen Smith Convalescent Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

44.3% this home

No different from the national rate

US median of homes 51.5% · Louisiana: 16 better, 33 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 25 eligible stays.

Potentially preventable readmissions

12.9% this home

No different from the national rate

US median of homes 10.7% · Louisiana: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 68 eligible stays.

Infections that led to a hospital stay

10.9% this home

No different from the national rate

US median of homes 7.1% · Louisiana: 1 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 53 eligible stays.

Self-care and mobility at discharge

65.5% this home

Median of homes: Louisiana50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 29 residents counted.

Falls with major injury

2.0% this home

Median of homes: Louisiana1.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 50 residents counted.

New or worsened pressure ulcers

1.1% this home

Median of homes: Louisiana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 50 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Louisiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 5 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: PRIORITY GROUP HOLDINGS, L.L.C.. CMS links this home to Priority Management, a group of 38 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Bauder Family Investments, LLC5% or greater direct ownership interestOrganization25%08/20/2021
Fbgm, L.L.C.5% or greater direct ownership interestOrganization25%10/01/2016
Boulware, DouglasDirect ownership interestIndividual07/23/2015
Bauder, Kelly5% or greater indirect ownership interestIndividual6%08/20/2021
Bauder, Madison5% or greater indirect ownership interestIndividual6%08/20/2021
Bauder, Parker5% or greater indirect ownership interestIndividual6%08/20/2021
Boulware, Karen5% or greater indirect ownership interestIndividual13%10/01/2016
Bauder, WilliamIndirect ownership interestIndividual08/20/2021
Boulware, StevenIndirect ownership interestIndividual10/01/2016
Bauder Family Investments, LLC5% or greater security interestOrganization08/20/2021
Fbgm, L.L.C.5% or greater security interestOrganization10/01/2016
Priority Management Group, LLCOperational/managerial controlOrganization10/01/2016
Boulware, DouglasOperational/managerial controlIndividual07/23/2015
Boulware, StevenOperational/managerial controlIndividual01/01/2023
Boulware, StevenIndividual is an owner, partner or trustee of any ADP of the SNFIndividual05/08/2025
Priority Management Group, LLCAdp of the SNFOrganization10/01/2016
Progressive Rehab Solutions, LLCAdp of the SNFOrganization01/01/2023
Burks, JonnayAdp of the SNFIndividual01/01/2023
Daniels, BerthaAdp of the SNFIndividual04/18/2025
Lipari, BlakeAdp of the SNFIndividual04/19/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on March 12, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on March 12, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 15, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 12, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Louisiana average of 3.21.

Other nursing homes nearby

Louisiana contacts for a concern about a nursing home

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Common questions

What is Jo Ellen Smith Convalescent Center's Medicare star rating?
CMS rates Jo Ellen Smith Convalescent Center 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Jo Ellen Smith Convalescent Center get at its last inspection?
3 health deficiencies at the standard inspection on March 12, 2026. The Louisiana average is 6.4.
Has Jo Ellen Smith Convalescent Center been fined?
CMS lists no fines in the last three years.
Does Jo Ellen Smith Convalescent Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Jo Ellen Smith Convalescent Center?
CMS lists 20 owners and managers, and links the home to Priority Management. Legal business name: PRIORITY GROUP HOLDINGS, L.L.C..

Sources

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