Home / California / Castro Valley
Baywood Court Health Center
21966 Dolores Street, Castro Valley, CA 94546 · Alameda County · (510) 733-2102
56 certified beds, about 50 residents a day · Non profit - Corporation · Medicare and Medicaid since 2008
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555855 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 11, 2024, inspectors cited 4 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 12 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.88 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.88 of those hours.
30.8% of nursing staff left within the year CMS measured (California average 36.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
October 11, 2024Standard inspection · 4 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview, observation, and record review, the facility failed to remove discontinued controlled substances from the Med-Cart for Resident 30. The failure to ensure the proper disposition of discontinued controlled substances had the potential for administration to the resident or drug diversion.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteDuring Observation, Interview and record review the facility failed to label multidose eye drops designed for multiple administrations for 4 out of 5 Residents. This failure had the potential for cross-contamination.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store ready to eat food under sanitary conditions to prevent contamination from dust. This improper food safety practice had the potential for food contamination resulting in food-borne illnesses.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to implement infection control practices for an already compromised resident (Resident 12) when oxygen and suction tubing were undated and of unknown age. This failure put Resident 12 at risk for healthcare-associated infections.
March 16, 2023Standard inspection · 5 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were available and given according to the physician's order; and controlled substance (drugs with high potential for abuse or addiction) medications were fully accounted, when: 1. A prescription medication for itching was not available for a resident upon request. This resulted in the resident enduring the itching unnecessarily. 2. Morphine (a potent medication for pain) was administered not administered as prescribed for Resident 2. This resulted in a medication error. 3. [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure expired medications were removed, and medications were labeled and stored according to manufacturer's instructions, and medication refrigerator temperature log was complete, for one out of one medication room and two out of two medication carts, when: 1. Expired and discontinued controlled drugs were not removed from the medication carts. 2. Expired drugs were not removed from the medication room. 3. Expired drugs were not replaced or removed from the emergency Kit (eKit -a kit containing medications for emergency situations) in the medication refrigerator. 4. Medication refrigerator temperature logs were incomplete. These deficient practices had the potential for residents to receive medications with reduced potency and had the potential to result in medication errors.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, and serve food under sanitary conditions when: 1. water temperature in hand washing station in the kitchen was cold. 2. two dietary staff did not cover facial hair while inside the kitchen. 3. food items in upstairs kitchen refrigerator was not labeled, undated and was stored beyond used by date. 4. food stored in upstairs freezer was not labeled and dated. 5. vegetables in downstairs walk-in refrigerator was stored beyond use by date. 6. automatic ice machine dispenser had white and yellowish build up residue. 7. automatic ice machine filter was not changed according to manufacturer's guidelines. These failures had the potential to cause food contamination and food borne illness.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure infection control practices were implemented when following was noted: 1. Certified Nursing Assistant (CNA) 1 did not perform hand hygiene after handling Resident 33's dirty linen, and prior to handling clean personal clothing for Resident 22. 2. CNA 3 folded Resident 50's clean personal clothing while it was in contact with their own clothing. 3. Residents 10, 19, and 2's oxygen tubing was on the floor. 4. Resident 38's urinary catheter bag and tubing were touching the floor. 5. Resident 2's feeding pump pole had visible dirt and dried matter sticking to the base. 6. Licensed Vocational Nurse (LVN) 4 did not sanitize blood pressure cuff before and after use on Resident 29. 7. [...]
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and provide a use by date on two of two food items kept in a refrigerator designated for food brought from outside the facility. Additionally, Facility did not ensure safe food handling practices for reheating food brought from outside the facility. These failures placed the facility residents at risk for food borne illnesses.
October 10, 2019Standard inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care with dignity for one of two sampled residents (Resident 21) when a Certified Nurse Assistant (CNA) did not provide privacy for Resident 21 while delivering personal care and preparing the resident for a shower. This deficient practice had the potential to affect Resident 21's sense of self-worth and self-esteem.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, for two of two sampled residents (Residents 29 and 10), the facility failed to place their call lights within reach. This failure had the potential for Residents 29 and 10 to not receive urgently needed medical care or assistance with their activities of daily living (ADLs).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, for one of two sampled residents (Resident 35), the facility failed to develop an individualized comprehensive care plan for the use of an antidepressant (a psychotropic medication capable of affecting the mind, emotions, and behavior) to treat depression (a mood disorder characterized by a feeling of sadness and a general loss of interest in activities). This deficient practice had the potential to negatively affect the delivery of medical care and services to Resident 35.
Fire safety inspections
17 fire safety citations on file: 4 on October 11, 2024, 8 on March 16, 2023, 5 on October 10, 2019.
Every fire safety citation17 citations
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- D Have proper medical gas storage and administration areas.
- C Install a fire alarm system that can be heard throughout the facility.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Conduct testing and exercise requirements.
- D Use approved construction type or materials.
- D Have properly located and lighted "Exit" signs.
- D Properly provide smoke detection systems in areas open to corridors.
- D Install an approved automatic sprinkler system.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the use of electrical equipment.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- C Establish policies and procedures for medical documentation.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.88 | 4.52 | 3.86 |
| Registered nurses | 0.88 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.40 | 4.09 | 3.42 |
| Nurse aides | 2.74 | ||
| Licensed practical nurses | 1.26 | ||
| Nursing staff turnover (share who left in a year) | 30.8% | 36.7% | 45.8% |
| Registered nurse turnover | 0.0% | 38.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.08 on weekdays and 4.40 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.12 in April to June 2025 to 4.88 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.88 | 0.88 | 5.08 | 4.40 | 3.8% | 0 of 90 | 50 |
| Oct to Dec 2025 | 4.91 | 0.86 | 5.16 | 4.30 | 2.4% | 0 of 92 | 50 |
| Jul to Sep 2025 | 5.00 | 0.89 | 5.24 | 4.38 | 0.8% | 0 of 92 | 46 |
| Apr to Jun 2025 | 5.12 | 0.96 | 5.37 | 4.49 | 0.4% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.1 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.9 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.9 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.2 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.9 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.8 |
Owners and operators
Legal business name: BAYWOOD COURT.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Baywood Court | 5% or greater direct ownership interest | Organization | 100% | 03/07/2011 |
| Bischalaney, George | Managing control - governing body | Individual | 02/17/2021 | |
| Dyar, Nancy | Managing control - governing body | Individual | 07/01/2023 | |
| Johnson, Bruce | Managing control - governing body | Individual | 05/26/2017 | |
| Mahadevan, Dev | Managing control - governing body | Individual | 12/02/2009 | |
| Neal, Matthew | Managing control - governing body | Individual | 01/06/2020 | |
| Papierniak, Ken | Managing control - governing body | Individual | 03/28/2025 | |
| Reed, Jennifer | Managing control - governing body | Individual | 02/28/2024 | |
| Sommer, Elke | Managing control - governing body | Individual | 05/26/2017 | |
| Williams, Roland | Managing control - governing body | Individual | 12/16/2020 | |
| Bischalaney, George | Corporate director | Individual | 02/17/2021 | |
| Dyar, Nancy | Corporate director | Individual | 07/01/2023 | |
| Johnson, Bruce | Corporate director | Individual | 05/26/2017 | |
| Mahadevan, Dev | Corporate director | Individual | 12/02/2009 | |
| Neal, Matthew | Corporate director | Individual | 01/06/2020 | |
| Papierniak, Ken | Corporate director | Individual | 03/28/2025 | |
| Reed, Jennifer | Corporate director | Individual | 02/28/2024 | |
| Sommer, Elke | Corporate director | Individual | 05/26/2017 | |
| Williams, Roland | Corporate director | Individual | 12/16/2020 | |
| Bischalaney, George | Corporate officer | Individual | 09/24/2022 | |
| Johnson, Bruce | Corporate officer | Individual | 09/27/2024 | |
| Mahadevan, Dev | Corporate officer | Individual | 10/07/2016 | |
| Neal, Matthew | Corporate officer | Individual | 01/06/2020 | |
| Reed, Jennifer | Corporate officer | Individual | 09/27/2024 | |
| Wipfli LLP | Operational/managerial control | Organization | 07/01/2020 | |
| Bhatia, Kulwinder | Operational/managerial control | Individual | 11/20/2020 | |
| Bischalaney, George | Operational/managerial control | Individual | 02/25/2021 | |
| Dyar, Nancy | Operational/managerial control | Individual | 07/01/2023 | |
| Gupta, Dipa | Operational/managerial control | Individual | 05/01/2019 | |
| Johnson, Bruce | Operational/managerial control | Individual | 05/26/2017 | |
| Mahadevan, Dev | Operational/managerial control | Individual | 12/02/2009 | |
| Neal, Matthew | Operational/managerial control | Individual | 01/06/2020 | |
| Papierniak, Ken | Operational/managerial control | Individual | 03/28/2025 | |
| Ray, Lisa | Operational/managerial control | Individual | 02/04/1990 | |
| Reed, Jennifer | Operational/managerial control | Individual | 02/28/2024 | |
| Runas, Nathaniel | Operational/managerial control | Individual | 06/06/2016 | |
| Sommer, Elke | Operational/managerial control | Individual | 05/26/2017 | |
| Williams, Roland | Operational/managerial control | Individual | 12/16/2020 | |
| Wipfli LLP | Adp of the SNF | Organization | 04/23/2025 | |
| Bhatia, Kulwinder | Adp of the SNF | Individual | 11/20/2020 | |
| Bischalaney, George | Adp of the SNF | Individual | 02/17/2021 | |
| Dyar, Nancy | Adp of the SNF | Individual | 07/01/2023 | |
| Gupta, Dipa | Adp of the SNF | Individual | 05/01/2019 | |
| Johnson, Bruce | Adp of the SNF | Individual | 05/26/2017 | |
| Mahadevan, Dev | Adp of the SNF | Individual | 12/02/2009 | |
| Neal, Matthew | Adp of the SNF | Individual | 01/06/2020 | |
| Papierniak, Ken | Adp of the SNF | Individual | 03/28/2025 | |
| Ray, Lisa | Adp of the SNF | Individual | 02/04/1990 | |
| Reed, Jennifer | Adp of the SNF | Individual | 02/28/2024 | |
| Runas, Nathaniel | Adp of the SNF | Individual | 06/06/2016 | |
| Sommer, Elke | Adp of the SNF | Individual | 05/26/2017 | |
| Williams, Roland | Adp of the SNF | Individual | 12/16/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on October 11, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on October 11, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on October 11, 2024: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on October 10, 2019: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
Other nursing homes nearby
- Canyon Creek Post-Acute Castro Valley, 0.6 mi · 4 of 5 stars · 26 citations
- Sage Post Acute Hayward, 0.6 mi · 3 of 5 stars · 42 citations
- Hayward Hills Health Care Center Hayward, 0.6 mi · 3 of 5 stars · 34 citations
- Hayward Gardens Post Acute Hayward, 0.7 mi · 5 of 5 stars · 31 citations
- We Care Skilled Nursing Facility Hayward, 0.8 mi · 5 of 5 stars · 27 citations
- East Bay Post-Acute Castro Valley, 1 mi · 2 of 5 stars · 60 citations
- Valley Pointe Nursing & Rehabilitation Center Castro Valley, 1 mi · 5 of 5 stars · 29 citations
- Bethesda Home Hayward, 1.1 mi · 3 of 5 stars · 20 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Baywood Court Health Center's Medicare star rating?
- CMS rates Baywood Court Health Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Baywood Court Health Center get at its last inspection?
- 4 health deficiencies at the standard inspection on October 11, 2024. The California average is 15.6.
- Has Baywood Court Health Center been fined?
- CMS lists no fines in the last three years.
- Does Baywood Court Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Baywood Court Health Center?
- CMS lists 52 owners and managers. Legal business name: BAYWOOD COURT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.