Home / California / Castro Valley
Canyon Creek Post-Acute
22103 Redwood Road, Castro Valley, CA 94546 · Alameda County · (510) 537-8848
70 certified beds, about 65 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555341 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 1, 2024, inspectors cited 6 health deficiencies (the California average is 15.6, the national average 9.2).
Of 26 health citations since February 2020, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.54 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.97 of those hours.
CMS links it to Links Healthcare Group, an affiliated group of 32 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
January 12, 2026Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to safely transfer one of three sampled residents (Resident 1) from wheelchair to bed using a Hoyer lift (a mechanical device used to lift and transfer residents with limited mobility), when one of loops/straps of the sling (a supportive fabric, shaped like a hammock which holds the residents. Loops of the sling are attached to the bars of the Hoyer lift) broke, causing Resident 1 to land directly onto the floor. This failure resulted in Resident 1 hitting his left leg onto the bottom bar (base) of Hoyer lift, sustaining a laceration (deep cut in the skin) on left shin, requiring transfer to an acute care hospital for staples (metal or plastic clips applied to close a tear in the skin) and Resident 1 feeling lack of confidence in facility's capabilities. [...]
- D Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on observation, interview and record review, facility failed to report a fall incident for one of three sampled residents (Resident 1) to the State Agency when Resident 1 was being transferred from wheelchair to bed using a Hoyer lift (a mechanical device used to lift and transfer residents with limited mobility from one surface to the other). One of loops/straps of the sling (a supportive fabric, shaped like a hammock which holds the residents. Loops of the sling are attached to the bars of the Hoyer lift) broke, causing Resident 1 to land directly onto the floor. Resident 1 hit his left leg onto the bottom bar (base) of the Hoyer lift, sustained a laceration (deep cut in the skin) on left shin, requiring transfer to the emergency room of an acute care hospital for staples (metal or plastic clips applied to close a tear in the skin). [...]
November 1, 2024Standard inspection · 6 citations
- E Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on interview, record review, facility policy review, and review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, the facility failed to complete annual Minimum Data Set (MDS) assessments within 14 calendar days following the Assessment Reference Date (ARD), which affected 3 (Residents #14, #27, and #29) of 3 residents reviewed for annual MDS requirements.
- E Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on interview, record review, facility policy review, and review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were completed within 14 calendar days following the Assessment Reference day (ARD), which affected 3 (Residents #13, #16, and #22) of 3 residents reviewed for quarterly MDS requirements.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review, interview, and a review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS) for 1 (Resident #26) of 1 resident reviewed for hospice services.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to develop and implement a person-centered comprehensive care plan for 1 (Resident #167) of 21 sampled residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to transcribe and carry out treatment orders for 1 (Resident #42) of 21 sampled residents.
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on interview, observation, facility document review, and facility policy review, the facility failed to ensure residents' rooms measured at least 80 square (sq) feet (ft) per resident in 2 (room [ROOM NUMBER] and room [ROOM NUMBER]) of 35 resident rooms.
March 27, 2024Complaint inspection · 1 citation
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) received showers per shower schedule. Resident 1 received only one shower in more than two weeks long stay at the facility. This failure placed Resident 1 at risk for lack of cleanliness and comfort.
September 20, 2023Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to administer Heparin Sodium Injection Solution 5000 Unit/ml (a medication used to prevent and treat blood clots and other clotting-related conditions) for one (Resident 1) of four sampled residents. This failure resulted in Resident 1 not receiving medications as per physician's orders and placing Resident 1 at high risk for developing a blood clot.
July 23, 2021Standard inspection · 5 citations
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interviews and record review, the facility failed to ensure one (Resident 20) of 12 sampled residents were free from unnecessary drugs when the interdisciplinary team did not evaluate Resident 20's use of Quetiapine {(seroquel) an antipsychotic drug} for appropriateness, adequate clinical rational and indication for continued usage. This failure had the potential for Resident 20 to receive unnecessary drugs and suffer adverse medication side effects.
- D Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interviews and record review the facility failed to ensure the person designated to serve as Dietary Supervisor (DS) of food and nutrition services had the federal and/or state educational qualifications for the position. This deficient practice had the potential for lack of competency and skill set necessary to carry out all the functions of the food and nutrition services.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interviews and record review the facility failed to ensure food was served at a safe temperature when during lunch tray line curry lemon chicken was not served at appropriate temperature. This deficient practice placed residents at risk of non appetizing food temperature and a potential for food borne illness.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews and record review, the facility failed to store and prepare food under sanitary conditions when the hand washing sink had a pinkish brownish substance around the faucets and the trash cart had a brownish substance around the open area. These failures had the potential to result in food borne illnesses.
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on observation and interviews, the facility had two resident (Rt) rooms (Rooms A and B) with multiple beds that provided less than 80 square feet (sq. ft) per resident who occupied these rooms. This deficient practice had the potential to result in inadequate space for the delivery of care to each of the residents' belongings.
February 27, 2020Standard inspection · 11 citations
- G Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record reviews, the facility used bed rails and a position change alarm (bed alarm) for the convenience of staff, to prevent one of 13 residents (Resident 48) from voluntarily leaving his bed, and failed to re-evaluate the ongoing need for use of the restraining devices. This failure resulted in psychological and emotional distress for Resident 48, who was afraid to move around in bed, and had the potential to result in injury if he became entangled in the bed rails, or attempted to climb over the bed rails.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow safe food practices when: 1. Unpasteurized eggs were used to make soft-yolk, fried eggs for residents. 2. Freezer 2 had a temperature above zero degrees Fahrenheit (F): bread, waffles, and bread rolls inside the freezer were not solidly frozen; ice cream cups were liquified. 3. The facility ice machine had a white residue on the air intake filter. 4. The following items were stored unlabeled and undated, as follows: Refrigerator 2 had one 12-ounce jar of pickles with an unsealed lid; Freezer 1 had one unsealed box of 48 rainbow sherbet cups, and two individual 4-ounce cups of vanilla ice cream; Freezer 2 had one plastic bag of frozen enchiladas, sealed by knotting the plastic bag; four frozen bags of peas; one 32-ounce bag of frozen cauliflower; and five 40-ounce bags of frozen brussel sprouts; [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff followed policy and procedures for hand hygiene for seven of 14 sampled residents (Residents 26, 35, 18, 30, 101, 2, and 49). The failure of Certified Nursing Assistant 1 (CNA) to perform required hand hygiene during the passing and setting up of the residents' lunch trays had the potential to result in illness, and the spread of illness for Residents 26, 35, 18, 30, 101, 2, and 49.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility staff failed to close the privacy curtains around one (Resident 14) of 14 sampled residents' beds during care provision. This failure resulted in the exposure of Resident 14's genitals to her roommate, and passers-by in the hallway. This failure had the potential to result in emotional distress for Resident 14.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interview, and record review, facility staff failed to fully inform the responsible party (RP) of the current dental health status of one of 13 sampled residents (Resident 25). This failure had the potential to result in Resident 25 developing an oral infection or gum disease, which could negatively impact her general health.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the correct documentation for refusal of treatment was present in the medical record of one of eight sampled residents (Resident 46). The facility failure to change the medical record, to reflect a change in the status of Resident 46's wishes for treatment in the event of a medical emergency, had the potential to result in the undesired life sustaining treatment of cardiopulmonary resuscitation. (CPR, an emergency procedure that combines chest compressions with artificial ventilation (mouth to mouth breathing, or assisted breathing through a tube inserted into the throat.)
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide notification of the need to alter the dietary treatment for one of 14 residents (Resident 100). The failure to inform the physician of Resident 100's refusal, for four days, to complete the infusion of the ordered liquid tube feeding (provision of nutrition and hydration through a tube inserted into the stomach, for residents unable to orally ingest sufficient quantities to support daily needs), had the potential to result in weight loss, body chemistry imbalance, and negatively impact general health status.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, for two of 14 sampled residents (Resident 7 and Resident 32), the facility failed to develop and implement a comprehensive care plan to address: 1. Resident 7's need for assistance with activities of daily living (ADL, the activities of dressing, eating, hygiene, toileting, mobility, ambulation, and bathing), and use of psychotropic medications (medication used to modify mental and/or emotional states). 2. Resident 32's need for assistance with ADLs, and use of psychotropic medications. These deficient practices had the potential to result in Resident 7 and Resident 32 not receiving the appropriate medical interventions necessary to meet the residents' nursing care needs.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, for one of 14 sampled residents (Resident 100), the facility failed to provide nursing services that met professional standards of quality when Resident 100 refused to receive the complete ordered dose of tube feedings (medical device used to provide nutrition when a person has trouble eating) for 3 days, and the medical doctor (MD) had not even been notified. This deficient practice resulted in Resident 100 not receiving adequate nutrition through enteral feeding.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview and record review, facility staff did not develop and implement a communication plan for a non-English speaker, for one of 13 sampled residents (Resident 14). For Resident 14, this failure had the potential to result in emotional distress, and unmet care needs.
- B Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Inspectors wroteBased on observation and interview, the facility had two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) with two beds each that provided less than 80 square (sq.) feet (ft.) per resident who occupied these rooms. This deficient practice had the potential to result in inadequate space for the delivery of care to each of the residents in each room, or for storage of the resident belongings.
Fire safety inspections
48 fire safety citations on file: 24 on November 1, 2024, 8 on July 23, 2021, 16 on February 27, 2020.
Every fire safety citation48 citations
- F Conduct testing and exercise requirements.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly provide smoke detection systems in areas open to corridors.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Establish policies and procedures for medical documentation.
- E Establish roles under a Waiver declared by secretary.
- E Provide emergency officials' contact information.
- E Provide a means of sharing information on occupancy/needs.
- D Use approved construction type or materials.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the use of electrical equipment.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
- D Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
- C Create arrangements with other facilities to receive patients.
- D Establish policies and procedures for medical documentation.
- D Provide primary/alternate means for communication.
- D Provide family notifications of emergency plan.
- D Use approved construction type or materials.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure proper usage of power strips and extension cords.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install corridor and hallway doors that block smoke.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Address subsistence needs for staff and patients.
- D Establish policies and procedures for medical documentation.
- D Establish roles under a Waiver declared by secretary.
- D Provide primary/alternate means for communication.
- D Provide family notifications of emergency plan.
- D Establish emergency prep training and testing.
- D Establish staff and initial training requirements.
- D Implement emergency and standby power systems.
- D Use approved construction type or materials.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.54 | 4.52 | 3.86 |
| Registered nurses | 0.97 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.97 | 4.09 | 3.42 |
| Nurse aides | 2.66 | ||
| Licensed practical nurses | 0.91 | ||
| Nursing staff turnover (share who left in a year) | not reported | 36.7% | 45.8% |
| Registered nurse turnover | not reported | 38.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.77 on weekdays and 3.97 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.08 in April to June 2025 to 4.54 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.54 | 0.97 | 4.77 | 3.97 | 2.6% | 0 of 90 | 65 |
| Oct to Dec 2025 | 4.29 | 0.78 | 4.46 | 3.87 | 3.9% | 0 of 92 | 66 |
| Jul to Sep 2025 | 4.26 | 0.74 | 4.42 | 3.85 | 1.9% | 0 of 92 | 66 |
| Apr to Jun 2025 | 4.08 | 0.67 | 4.24 | 3.71 | 3.9% | 0 of 91 | 66 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.4 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.5 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.8 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.5 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.8 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.6 | 1.8 |
Owners and operators
Legal business name: PEBBLE BEACH HOLDINGS LLC. CMS links this home to Links Healthcare Group, a group of 32 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Forbright Bank | 5% or greater security interest | Organization | 05/01/2023 | |
| Rodriguez, Curtis | Corporate officer | Individual | 05/01/2023 | |
| Tilford, Toby | Corporate officer | Individual | 05/01/2023 | |
| Links Healthcare Group LLC | Operational/managerial control | Organization | 05/01/2023 | |
| Links Support Services, LLC | Operational/managerial control | Organization | 05/01/2023 | |
| Beardsley, Mary | Operational/managerial control | Individual | 05/01/2023 | |
| Bernholz, Victoria | Operational/managerial control | Individual | 05/01/2023 | |
| Carter, Melissa | Operational/managerial control | Individual | 05/01/2023 | |
| Corpuz, Eric | Operational/managerial control | Individual | 05/01/2023 | |
| Dhugga, Gurpreet | Operational/managerial control | Individual | 05/01/2023 | |
| Frojelin, Antonette | Operational/managerial control | Individual | 05/01/2023 | |
| Rodriguez, Curtis | Operational/managerial control | Individual | 05/01/2023 | |
| Singh, Jerica | Operational/managerial control | Individual | 05/01/2023 | |
| Tilford, Toby | Operational/managerial control | Individual | 05/01/2023 | |
| Links Healthcare Group LLC | Adp of the SNF | Organization | 06/26/2025 | |
| Links Support Services, LLC | Adp of the SNF | Organization | 06/26/2025 | |
| Beardsley, Mary | Adp of the SNF | Individual | 05/01/2023 | |
| Bernholz, Victoria | Adp of the SNF | Individual | 05/01/2023 | |
| Carter, Melissa | Adp of the SNF | Individual | 05/01/2023 | |
| Corpuz, Eric | Adp of the SNF | Individual | 05/01/2023 | |
| Dhugga, Gurpreet | Adp of the SNF | Individual | 05/01/2023 | |
| Frojelin, Antonette | Adp of the SNF | Individual | 05/01/2023 | |
| Rodriguez, Curtis | Adp of the SNF | Individual | 05/01/2023 | |
| Singh, Jerica | Adp of the SNF | Individual | 05/01/2023 | |
| Tilford, Toby | Adp of the SNF | Individual | 05/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on November 1, 2024: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on July 23, 2021: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 27, 2020: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on January 12, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.97 hours per resident per day, below the California average of 4.09.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Sage Post Acute Hayward, 0.3 mi · 3 of 5 stars · 42 citations
- Hayward Hills Health Care Center Hayward, 0.4 mi · 3 of 5 stars · 34 citations
- Hayward Gardens Post Acute Hayward, 0.5 mi · 5 of 5 stars · 31 citations
- Baywood Court Health Center Castro Valley, 0.6 mi · 5 of 5 stars · 12 citations
- Vista Post Acute Hayward, 1.2 mi · 4 of 5 stars · 28 citations
- We Care Skilled Nursing Facility Hayward, 1.3 mi · 5 of 5 stars · 27 citations
- East Bay Post-Acute Castro Valley, 1.3 mi · 2 of 5 stars · 60 citations
- Valley Pointe Nursing & Rehabilitation Center Castro Valley, 1.3 mi · 5 of 5 stars · 29 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Canyon Creek Post-Acute's Medicare star rating?
- CMS rates Canyon Creek Post-Acute 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Canyon Creek Post-Acute get at its last inspection?
- 6 health deficiencies at the standard inspection on November 1, 2024. The California average is 15.6.
- Has Canyon Creek Post-Acute been fined?
- CMS lists no fines in the last three years.
- Does Canyon Creek Post-Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Canyon Creek Post-Acute?
- CMS lists 25 owners and managers, and links the home to Links Healthcare Group. Legal business name: PEBBLE BEACH HOLDINGS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.