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Valley Pointe Nursing & Rehabilitation Center

20090 Stanton Avenue, Castro Valley, CA 94546 · Alameda County · (510) 538-8464

50 certified beds, about 48 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1977

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555082 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 1, 2026, inspectors cited 11 health deficiencies (the California average is 15.6, the national average 9.2).

Of 29 health citations since January 2024, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $10,033 in the last three years; the largest was $10,033, and the latest is dated January 26, 2024.

Nurses and nurse aides worked 4.17 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

35.2% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
17E
2F
Potential for minimal harm
0A
1B
0C
May 1, 2026Standard inspection · 11 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure water temperatures were maintained within a safe range for five of eight sampled residents (Residents 1, 40, 45, 59, and 60) when two Jack-and-[NAME] bathrooms (shared bathrooms with two separate entrances from two different rooms) had faucet sink water temperatures exceeding 120 (degrees) Fahrenheit (a temperature scale used to measure how cold or hot something is). This failure placed Residents 1, 40, 45, 59, and 60 at risk for scald (type of burn caused by contact with hot liquids or steam) injuries. [...]
  2. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on interview and record review, the facility did not demonstrate competency in dialysis care to provide services for four (Resident 22, Resident 32, Resident 66, and Resident 3) of four dialysis-dependent (dialysis, a type of treatment that helps the body remove extra fluid and waste products from the blood when the kidneys fail) residents in accordance with the facility assessment. This failure did not ensure the licensed nurses' competency and skills were met to provide safe care which could potentially result in dialysis-dependent residents receiving inappropriate care and services. [...]
  3. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility did not ensure medications were administered in accordance with physician orders for two of two sampled residents (Resident 1 and Resident 5) when licensed nursing staff administered medications, including anticoagulant (commonly known as blood thinners, are substances or medications that prevent or reduce the body's ability to form blood clots) and antiplatelet (medications that prevent blood cells called platelets from sticking together and clumping) medications, approximately 90 minutes earlier than physician-ordered administration times and subsequently documented inaccurate administration times that did not reflect the actual time of medication administration. [...]
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe medication storage and labeling practices with census of 47 when:1. Multiple medications with different routes of administration (a way by which a drug is taken into the body) were stored together in medication refrigerator and Medication Cart #1.2. Four pre-refilled COVID-19 (contagious respiratory illness) vaccine (medication that helps body build immunity against a disease) syringes were stored in the medication refrigerator without the original container and without labeling. These failed practices had the potential for medication identification errors, contamination, improper medication use, and administration errors. [...]
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure food safety and sanitation guidelines were followed when:The cool down process for time, temperature control for safety (TCS) food, food that needs to be kept at specific temperatures to prevent bacteria growth and foodborne illnesses, was not monitored. 2. Facial hair was not covered. 3. Meal preparation equipment was not air dried. 4. The food preparation sink did not have backflow prevention. 5. Opened food in resident refrigerator was not labeled and dated. 6. The kitchen environment was not clean or in good working order. 7. The test strips used to monitor cleaning solution levels were expired. These failures posed the risk for foodborne illnesses in a highly susceptible resident population of 45 facility residents who received food prepared in the kitchen. 1. [...]
  6. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure proper disposal and containment of refuse. The outdoor dumpster located near the facility was observed with its lid propped open due to an overflow of trash inside the container. Additional refuse, including dirty gloves and food waste, were scattered on the ground beneath and around the bin. The recycling area also contained overflowed cardboard boxes and other recyclables placed on the ground next to the recycling container. These deficient practices had the potential to attract rodents and insects and cross-contamination of food. During a concurrent interview and observation on 4/27/26 at 2:33 p.m., of the outdoor dumpster area with the Registered Dietitian (RD), the dumpster lid was observed propped open due to an overflow of trash inside the container, and a strong foul odor was present. [...]
  7. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement their infection prevention and control policies and procedures when:1. For one (Residents 45) of three sampled residents, resident's unbagged continuous positive airway pressure (CPAP, a machine that uses a mask to supply air pressure in keeping the airway open) mask and nebulizer (used to deliver medication in a fine mist over the nose and mouth) mask were left exposed to air.2. For one (Residents 59) of three sampled residents, Resident 59's unbagged nasal cannula was found on the floor.3. [...]
  8. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the necessary respiratory care and services consistent with professional standards for one of five sampled residents (Resident 72) on oxygen (O2, a prescription drug used to treat low blood oxygen level) therapy when the facility did not follow physician orders for oxygen administration. This failure resulted in Resident 72 receiving more oxygen than ordered, which placed the resident at risk for serious harm. A review of Resident 72's admission Records, printed on 4/28/26, indicated resident was admitted to the facility on [DATE] with diagnoses that included multiple rib fractures and history of fall. A review of Resident 72's Care Plan, indicated a focus titled, Oxygen: Resident requires the use of oxygen (continuous) related to shortness of breath due to (d/t) .rib fractures. [...]
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to provide pharmaceutical services and procedures to one sampled resident (Resident 49) to ensure the timely acquisition, dispensing, and administration of routine medications when Resident 49's inhalation medication was not available during medication administration. This failure had the potential to result in delayed or missed medication administration and had the risks for increased exacerbation of respiratory conditions. During a record review of Resident 49's admission Record (AR) printed on 4/30/26, the AR indicated Resident 49 was admitted to the facility in February 2026 with diagnoses including nontraumatic intracerebral hemorrhage (bleeding into brain tissue) and cognitive communication deficit (difficulty communicating because of thinking skills). [...]
  10. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 49) received medications as ordered without an error. The facility's medication pass observation during the survey resulted in two errors out of 31 opportunities and indicated a medication error rate of 6.45 percent (%). This failure placed Resident 49 at risk for not getting the full therapeutic effect of their prescribed medications and had the potential to result in adverse health outcomes including, worsening of respiratory symptoms, increased risk for blood clot (thick, viscous, or semi-solid lump formed when blood thickens) formation and stroke (a medical emergency caused by a sudden interruption of blood flow to the brain or a ruptured blood vessel, leading to rapid brain cell death). [...]
  11. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to maintain the essential equipment in safe operating conditions when:The ice machine was not sanitized as per the manufacturer's instructions. The facility failed to follow the manufacturer's required maintenance and operational guidelines for the equipment. This failure had the potential to prevent the equipment from functioning as intended, which could have resulted in the gradual degradation of its internal components and compromised its reliability and safety. During interview and observation on 04/27/2026 at 3:05 PM, the Maintenance Supervisor (MS) was observed utilizing Clorox bleach-type solution for cleaning the ice machine. This method does not align with the manufacturer's recommendations, which specify the use of a Montauk-type descaler solution. [...]
June 20, 2025Standard inspection · 7 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a safe, comfortable and homelike environment when one of four sampled resident room (Resident 102) had dust covering the ceiling air vent, scattered areas of peeling paint on the wall, and task lighting cord was not long enough for resident to reach. This failure had the potential to compromise Resident 102's health by exacerbating (making something that is already bad even worse) the respiratory symptoms and decreasing the resident's autonomy (the capacity to decide for oneself and pursue that course of action) .
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe medication storage and labeling when: 1. Resident 5's Latanoprost was stored beyond the use by date in the medication cart (Latanoprost is an eyedrop used to treat a condition in which increased pressure in the eye can lead to gradual loss of vision). 2. Six Retacrit medication vials which belonged to discharged resident 261 were found in medication room refrigerator (Retacrit is a medication used to treat a blood disorder caused by a kidney disease). 3. One opened unlabeled Lispro insulin vial was found in medication room refrigerator (Lispro insulin is a fast-acting injection medication that helps treat high blood sugar in the body). 4. Resident 11 did not have an accurate medication card label for Metoclopramide that matched the physician's order. [...]
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that food was stored, prepared, and served in a safe and sanitary manner, when food preparation utensils and equipment were not cleaned and/or maintained in good condition. These failures placed 44 residents who received food from the kitchen at risk for food borne illnesses or illnesses related to use of contaminated utensils.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control procedures when the specimen refrigerator (a specimen refrigerator is a specialized cooling unit used to store various biological samples collected from patients, such as urine, stool, blood, or tissue) was observed to be stored in the medication storage room. These failures had the potential to contaminate the residents' medications and for the spread of infectious disease.
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review, facility failed to provide meal assistance in a dignified manner to Resident 254. This failure resulted in an undignified and disrespectful treatment of Resident 254 which could potentially result in more serious negative outcomes.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe environment for one of 13 sampled residents (Resident 3) who was not assessed for smoking. This deficient practice created a potential risk for burn injury to Resident 3 while smoking and placed other residents' lives in danger.
  7. B
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    F912 · Environmental · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on observation and interview, the facility failed to provide 10 of 45 residents in resident rooms [ROOM NUMBER] with at least 80 square feet per resident. This failure had the potential to result in lack of sufficient space for the provision of care by facility staff, and for the lack of sufficient space for residents to have personal belongings at the bedside. After observation and interview, there was adequate space for residents and staff to move about safely and without obstruction. The State Agency recommends renewal of waiver.
January 26, 2024Standard inspection · 11 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure adequate supervision was provided to two of 20 sampled residents (Residents 148 and 23) as follows. 1 a). Resident 148, identified as a high risk for falls, was not provided with a sitter after the resident was deemed needing one-one supervision to prevent further falls. This resulted in Resident 148 sustaining another serious fall injuries (a comminuted fracture that is broken in at least two pieces caused by trauma to the right clavicle (collarbone), and a subdural hematoma (condition when a pool of blood develops between the brain and its covering, usually from head trauma). b). Resident 148 eloped on 12/7/23 and was later found in a hospital emergency department (ED). This episode of elopement was not reported by the facility to the department. 2. [...]
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteDuring an observation on 1/24/24 at 7:20 a.m., the entry door was open to the shared room (Room B) of Resident 28 and Resident 149. On the wall adjacent to Room B was a posted sign which indicated, Stop Red Room. During an observation on 1/24/24 at 7:50 a.m., Certified Nursing Assistant 5 (CNA 5), Registered Nurse 2 (RN 2) and Certified Nursing Assistant 3 (CNA 3) were passing the breakfast meal trays from the meal tray delivery cart to resident rooms. RN 2, CNA 3, and CNA 5 entered the Room B without donning PPE. RN 2, CNA 3, and CNA 5 exited Room B and did not perform hand hygiene. During an interview on 1/24/24 at 7:53 a.m., with Infection Preventionist/Director of Staff Development (IP/DSD), IP/DSD stated the residents in Room B (Resident 28 and Resident 149) both had COVID. IP/DSD stated the door to their shared room should be kept closed at all times. [...]
  3. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation and interviews, the facility failed to maintain the facility's ventilation system in a safe operating condition when the heating, vacuum, air conditioning (HVAC) in the broiler room did not have the required MERV 13 filtration recommended for healthcare settings during a COVID-19 outbreak. (MERV filters reduces up to 75% of large airborne particles including: dust and lint, dust mite debris, pollen, per dander, mold spores, bacteria and virus carriers). This failure had the potential to spread airborne infections during COVID-19 outbreak.
  4. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on interview and record review, the facility failed to facilitate Advance Directives (a legal document that provide instructions for medical care that go into effect if you cannot communicate your own wishes) status, including the right to accept or refuse medical/surgical treatment for five out of five residents upon admission. These failures resulted in Residents 26, 32, 94, 192, and 193 or their responsible party (RP) not being aware of their right to participate in their medical and surgical care.
  5. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a baseline care plan within 48 hours, and provide three (Residents 18, 93, and 94) of 20 sampled residents and their representatives with a summary of the baseline care plan. This failure did not ensure the minimum healthcare information to plan care for each resident upon admission and provide the baseline care plan summary indicating residents and representatives were informed.
  6. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a performance review of every nurse aide at least once every 12 months when; - Five of five Certified Nursing Assistants' (CNAs) annual performance evaluations were not completed. - Three of five licensed nursing staff did not receive ongoing in-service training for the use of personal protective equipment (PPE) and isolation precautions during a COVID-19 outbreak. This failure had the potential for the spread of infection due to unknowledgeable staff about managing and caring for residents during a COVID 19 outbreak.
  7. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to label medications and properly dispose of expired medications for two of 20 sampled residents (Resident 17 and Resident 12), for medication cart one: 1. Resident 17's three open inhalers (devise used for inhaling medicine into the lungs) were found with no open date labels. 2. Resident 12's one bottle of acetaminophen (pain and fever medication) caplets was expired. This failure could potentially expose residents to the expired medications loss of potency and efficacy.
  8. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were served palatable food when food was served at a low temperature. This failure had the potential for 48 of 48 residents to consume a decreased amount of nutrients leading to weight loss and/or nutrient related medical complications. Temperature of the food was not palatable.
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility failed to store and prepare food in accordance with professional standards for safety when: 1. Food was opened, unlabeled and undated. 2. The blender container was cloudy and dirty. 3. The bottom shelf of two-door freezer had crusted food and ice buildup. 4. Two dry food storage bins containing food were dirty, unlabeled, undated. 5. Cutting boards were dirty and ready for use. These failures put the facility at increased risk for food contamination and food borne illness for 48 residents who received food from the kitchen.
  10. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide one visually impaired resident (Resident 30) of two sampled residents assistance with eating when the Certified Nursing Assistant (CNA 4) did not assist Resident 30 with meal tray set-up and food positioning on the plate. This failure caused Resident 3 confusion and challenges with eating.
  11. D
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    F912 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility had three resident rooms (Room numbers 19, 20, 21), and total of 12 licensed beds that were occupied by 12 residents, that provided less than 80 square feet (sq. ft.) per resident. This failure had the potential to result in a lack of sufficient space for the provision of care by facility staff and for the lack of sufficient space for storage of resident belongings.

Fire safety inspections

21 fire safety citations on file: 9 on May 1, 2026, 7 on June 20, 2025, 5 on January 26, 2024.

Every fire safety citation21 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · May 1, 2026 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 1, 2026 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 1, 2026 · Corrected (the home has a date of correction)
  4. E
    Have properly located and lighted "Exit" signs.
    K 293 · May 1, 2026 · Corrected (the home has a date of correction)
  5. E
    Provide properly protected cooking facilities.
    K 324 · May 1, 2026 · Corrected (the home has a date of correction)
  6. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 1, 2026 · Corrected (the home has a date of correction)
  7. E
    Have proper power supply for life support equipment.
    K 915 · May 1, 2026 · Corrected (the home has a date of correction)
  8. C
    Install corridor and hallway doors that block smoke.
    K 363 · May 1, 2026 · Corrected (the home has a date of correction)
  9. C
    Have simulated fire drills held at unexpected times.
    K 712 · May 1, 2026 · Corrected (the home has a date of correction)
  10. F
    Have properly located and lighted "Exit" signs.
    K 293 · June 20, 2025 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 20, 2025 · Corrected (the home has a date of correction)
  12. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 20, 2025 · Corrected (the home has a date of correction)
  13. D
    Use approved construction type or materials.
    K 161 · June 20, 2025 · Corrected (the home has a date of correction)
  14. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 20, 2025 · Corrected (the home has a date of correction)
  15. D
    Ensure proper usage of power strips and extension cords.
    K 920 · June 20, 2025 · Corrected (the home has a date of correction)
  16. D
    Have proper medical gas storage and administration areas.
    K 923 · June 20, 2025 · Corrected (the home has a date of correction)
  17. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · January 26, 2024 · Corrected (the home has a date of correction)
  18. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 26, 2024 · Corrected (the home has a date of correction)
  19. D
    Implement emergency and standby power systems.
    E 41 · January 26, 2024 · Corrected (the home has a date of correction)
  20. D
    Use approved construction type or materials.
    K 161 · January 26, 2024 · Corrected (the home has a date of correction)
  21. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 26, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 26, 2024Fine $10,033

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.174.523.86
Registered nurses0.560.670.69
All nursing staff on weekends3.784.093.42
Nurse aides2.34
Licensed practical nurses1.27
Nursing staff turnover (share who left in a year)35.2%36.7%45.8%
Registered nurse turnover64.3%38.1%42.9%
Administrators who left2

CMS expects 4.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.33 on weekdays and 3.78 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.36 in April to June 2025 to 4.17 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.170.564.333.78 0.0%0 of 9048
Oct to Dec 20254.030.634.163.69 0.1%0 of 9249
Jul to Sep 20254.200.914.323.90 2.0%0 of 9245
Apr to Jun 20254.360.824.523.95 1.9%0 of 9146
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.410.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.01.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.41.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.74.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
0.012.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.322.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.811.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.22.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.31.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Valley Pointe Nursing & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (56.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

56.7% this home

No different from the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 274 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 245 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 163 eligible stays.

Self-care and mobility at discharge

41.2% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 97 residents counted.

Falls with major injury

1.2% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 172 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 172 residents counted.

Medication list given at discharge

99.0% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 100 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: VALLEY POINTEIDENCE OPCO, LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Providence Group North LLC5% or greater direct ownership interestOrganization100%06/20/2015
Dhugga, GurpreetContracted managing employeeIndividual12/01/2023
Pierce, RobertW-2 managing employeeIndividual09/01/2021
Apt, FrederickCorporate officerIndividual01/01/2024
Jergensen, JoshuaCorporate officerIndividual01/01/2024
Mitchell, JohnCorporate officerIndividual01/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on May 1, 2026: "Ensure that residents are free from significant medication errors."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on May 1, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on May 1, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 4 problems in this area, most recently on May 1, 2026: "Keep all essential equipment working safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.78 hours per resident per day, below the California average of 4.09.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Assisted living in California

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Valley Pointe Nursing & Rehabilitation Center's Medicare star rating?
CMS rates Valley Pointe Nursing & Rehabilitation Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Valley Pointe Nursing & Rehabilitation Center get at its last inspection?
11 health deficiencies at the standard inspection on May 1, 2026. The California average is 15.6.
Has Valley Pointe Nursing & Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $10,033 in the last three years.
Does Valley Pointe Nursing & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Valley Pointe Nursing & Rehabilitation Center?
CMS lists 6 owners and managers, and links the home to PACS Group. Legal business name: VALLEY POINTEIDENCE OPCO, LLC.

Sources

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