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Belvedere Nursing and Rehabilitation Center, LLC

2600 Park Ave, Hot Springs, AR 71901 · Garland County · (501) 321-4276

120 certified beds, about 117 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2017

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045463 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 7, 2026, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

Of 17 health citations since October 2023, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $206,908 in the last three years; the largest was $196,720, and the latest is dated March 14, 2025.

Nurses and nurse aides worked 4.01 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.25 of those hours.

50.7% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Central Arkansas Nursing Centers, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
1L
Actual harm
2G
0H
0I
Potential for more than minimal harm
5D
9E
0F
Potential for minimal harm
0A
0B
0C
May 7, 2026Standard inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 6, 2026
    Inspectors wroteBased on observations, interview, record review, and facility policy review, it was determined the facility failed to have adequate interventions in the resident's care plan, for non-compliant behaviors, with a resident with a history of nicotine dependence (Resident #9) out of 4 residents reviewed for accidents and adequate individualized care plans. Based on observations, interview, record review, and facility policy review, it was determined that the facility failed to develop and implement a comprehensive care plan for one (Resident #9) out of four residents reviewed. Specifically, to ensure the resident's care plan addressed non-compliant behaviors related to a history of nicotine dependence and bringing electronic cigarettes (vapes) into the facility.
March 14, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff followed care planned interventions requiring one staff member to perform transfers with gait belt to promote resident safety and prevent injury for 1 (Resident #2) of 3 sampled residents who required one-person transfers with a gait belt. This failed practice resulted in actual harm for Resident #2, who was transferred without the use of a gait belt and sustained a dislocation of the shoulder, proximal humerus fracture, ligamentous injury, and clavicle injury.
November 7, 2024Standard inspection · 4 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on observation, record review, interview, and facility record review, the facility failed to ensure the central bath and soiled utility room on 300 Hall were locked to prevent resident access to dirty linens, chemicals, and wet floors to prevent accidents and injuries. The facility failed to ensure the mechanical lift was in good working order to prevent accidents and injuries to 1 (Resident #49) of 1 sampled resident reviewed for accidents and injuries.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure dietary staff washed their hands before handling clean equipment or food items when contaminated; 1 of 1 ice machines was maintained in a clean and sanitary condition, and cold dairy products were maintained at 41 degrees Fahrenheit or below for one meal observed.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on observation and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 1 (Resident #11) of 1 resident residing in the Memory Unit, related to identification of the medications the resident was receiving related to the Resident's medical needs.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, it was determined that the facility failed to ensure proper hand hygiene was performed during peri care to reduce the risk of cross contamination, and the spread of infection for 1 sampled (Resident #55) resident reviewed for bowel and bladder.
December 21, 2023Standard inspection · 10 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to implement interventions for previous falls as indicated from the care plan to decrease the potential for future falls with injuries which resulted in a fall with a fracture for 1 (Resident #53); This failed practices had the potential to affect 23 residents who were at risk for falls according to a list provided by the Assistant Director of Nursing on 12/21/23 at 10:39AM. The facility failed to ensure residents who were at risk for fluid aspiration had the correct thickened consistency per physician's orders for 2 of 2 (#85 and #89).
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure catheter output bags were concealed in a privacy bag to protect the resident's dignity for 2 (Resident's #39, and #62) of 3 sampled residents who had an indwelling catheter on 300 hall.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a resident's care plan was individualized to address the residents hearing loss to ensure appropriate care was received for one Resident (#41) of one sampled resident with hearing loss.
  4. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure resident's individualized care plan were updated to ensure appropriate care was received for two Residents (R #33 and R#99) of 2 sampled residents. This failed practice had the potential to affect all 119 residents who reside in the facility.
  5. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a physician's order was in the electronic health record prior to administration of oxygen for 1 Resident (d#44) of 5 sampled residents; the facility failed to ensure oxygen tubing and nebulizer mouthpieces were stored in a sanitary manner to prevent the spread of bacteria for 2 Residents (#44 and #270) of 8 sampled residents.
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were not left in a resident's room for one Resident (R#97) of one sampled resident.
  7. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies with updating care plans and initiating a care area on the care plan. These failed practices had the potential to affect all 119 residents.
  8. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to store the ice scoop in a closed container to ensure the infection prevention and control program was followed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases and infection.
  9. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) after a decline in two or more Activities of daily living (ADL) for 1 (Resident #53) of 1 sampled resident whose MDSs were reviewed. This failed practice had the potential to affect all 119 residents in the facility.
  10. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete a comprehensive assessment using the Resident Assessment Instrument (RAI) process within regulatory time frames for 2 (Resident #70, and #277) of 2 sampled residents whose MDS were reviewed.
October 13, 2023Complaint inspection · 1 citation
  1. L
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement a water management program to prevent the likelihood of waterborne illnesses caused by opportunistic pathogens such as Legionella. This failed practice had the potential to affect all 114 residents in the facility based on the Midnight Census Report which was provided by the Administrator on 10/4/23 at 10:15 a.m.

Fire safety inspections

4 fire safety citations on file: 1 on November 7, 2024, 3 on December 21, 2023.

Every fire safety citation4 citations
  1. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · November 7, 2024 · Corrected (the home has a date of correction)
  2. F
    Address patient/client population and determine types of services needed.
    E 7 · December 21, 2023 · Corrected (the home has a date of correction)
  3. F
    Create arrangements with other facilities to receive patients.
    E 25 · December 21, 2023 · Corrected (the home has a date of correction)
  4. F
    Implement emergency and standby power systems.
    E 41 · December 21, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 14, 2025Fine $10,188
October 13, 2023Fine $196,720
October 13, 2023Payment Denial 26 days from November 11, 2023

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.014.023.86
Registered nurses0.250.410.69
All nursing staff on weekends3.423.453.42
Nurse aides2.56
Licensed practical nurses1.21
Nursing staff turnover (share who left in a year)50.7%49.5%45.8%
Registered nurse turnover50.0%44.8%42.9%
Administrators who left0

CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.25 on weekdays and 3.42 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.13 in April to June 2025 to 4.01 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.010.254.253.42 0.7%0 of 90117
Oct to Dec 20253.840.214.093.23 0.7%0 of 92118
Jul to Sep 20254.050.184.243.58 0.8%0 of 92117
Apr to Jun 20254.130.214.453.32 0.9%0 of 91117
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.29.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.93.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.110.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.84.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.310.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.324.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.512.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.42.11.8

Owners and operators

Legal business name: BELVEDERE NURSING AND REHABILITATION CENTER, LLC. CMS links this home to Central Arkansas Nursing Centers, a group of 38 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Loy, EmilyOperational/managerial controlIndividual04/06/2026
Central Arkansas Nursing Centers IncAdp of the SNFOrganization01/01/2025
Nursing Consultants IncAdp of the SNFOrganization01/01/2025
Spring Valley Holdings LLCAdp of the SNFOrganization12/12/2024
Ferguson, ClayAdp of the SNFIndividual12/10/2024
Loy, EmilyAdp of the SNFIndividual04/06/2026
Morton, MichaelAdp of the SNFIndividual12/12/2024
Norsworthy, DavidAdp of the SNFIndividual12/12/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on May 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on March 14, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on November 7, 2024: "Provide and implement an infection prevention and control program."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on November 7, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.42 hours per resident per day, below the Arkansas average of 3.45.

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Arkansas contacts for a concern about a nursing home

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Common questions

What is Belvedere Nursing and Rehabilitation Center, LLC's Medicare star rating?
CMS rates Belvedere Nursing and Rehabilitation Center, LLC 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Belvedere Nursing and Rehabilitation Center, LLC get at its last inspection?
1 health deficiency at the standard inspection on May 7, 2026. The Arkansas average is 2.7.
Has Belvedere Nursing and Rehabilitation Center, LLC been fined?
Yes. CMS lists 2 fines totaling $206,908 in the last three years.
Does Belvedere Nursing and Rehabilitation Center, LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Belvedere Nursing and Rehabilitation Center, LLC?
CMS lists 8 owners and managers, and links the home to Central Arkansas Nursing Centers. Legal business name: BELVEDERE NURSING AND REHABILITATION CENTER, LLC.

Sources

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