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Lake Hamilton Health and Rehab

120 Pittman Road, Hot Springs, AR 71913 · Garland County · (501) 767-7530

84 certified beds, about 75 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2011

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045445 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2025, inspectors cited 4 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 22 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.20 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.

48.5% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Central Arkansas Nursing Centers, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
10E
2F
Potential for minimal harm
0A
0B
0C
May 21, 2025Standard inspection · 4 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 20, 2025
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined that the facility failed to ensure that privacy was provided while providing care to maintain dignity for 2 (Resident #8 and #57) of 2 sampled residents observed for personal care.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 20, 2025
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure 1 of 1 ice machine was maintained in a sanitary condition; expired food items were promptly removed / discarded on or before the expiration or use by date; food stored in the freezer was covered; the refrigerator temperature and cold dairy products were maintained at 41 degrees Fahrenheit or below; and dietary staff washed their hands between tasks for 1 of 1 meal observed.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 20, 2025
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, it was determined that the facility did not ensure Enhance Barrier Precautions (EBP) were implemented and followed; that staff used proper hand hygiene during incontinence care; and/or that staff wore proper Personal Protective Equipment (PPE) when care was provided, for 3 (Resident #8, #42, and #226) of 3 residents reviewed for EBP or Transmission Based Precautions (TBP).
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2025
    Inspectors wroteBased on observation, interview, record review, and facility policy review, it was determined that the facility did not ensure there was a device in place to prevent further contracture and/or skin breakdown for 1 (Resident #59) of 1 resident sampled for mobility.
April 12, 2024Standard inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and policy review, the facility failed to ensure food items stored in the freezer were covered, sealed, and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen, manufacturer specification was followed to prevent the potential for borne illness for residents who received meals from 1 of 1 kitchen, and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; These failed practices had the potential to affect 73 residents who received. meals from the kitchen, (total census:74).
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to develop care plans to address a resident receiving antibiotics for prevention of recurring urinary tract infections for 1 (Resident #34) sampled resident, a resident was receiving anticoagulants for 1 (Resident #22) sampled resident, and a resident was receiving insulin for 1 (Resident #68) sampled resident to ensure appropriate coordination of care. This failed practice had the potential to affect 3 residents that were receiving antibiotics for prevention of recurring urinary tract infections, 27 residents that were receiving anticoagulant medication and 10 residents that received insulin.
  3. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure stock narcotics were counted, and accurately documented when received from the pharmacy to ensure the correct count was on hand and to prevent misappropriation of resident medications and ensure accurate documentation in the narcotic book to prevent the potential for medication errors. This failed practice had the potential to affect 74 residents receiving medications in the facility.
  4. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to ensure the medication error rate was less than 5%. Physician orders were not followed for 2 (Resident #67 and #229) of 3 residents reviewed for Medication Administration. Medications were observed with 2 errors in 34 opportunities, resulting in a medication error rate of 5.88%.
  5. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were not stored at the bedside for residents without self-administration rights approved by the Interdisciplinary team. This failed practice had the potential to affect 3 (Residents #22, #26, #68) sampled residents and 23 residents that ambulate and/or self-propel on 100 and 200 Halls. The facility failed to ensure licensed staff remained at the bedside during updrafts to ensure residents received the complete dose affecting 1 (Resident #226) of 3 sampled on 100 Hall getting updrafts. The facility failed to ensure refrigerated narcotics were stored in a permanently affixed storage box to ensure no misappropriation of resident medications affecting all 74 residents in the facility.
  6. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure meals were served in a method that maintained the appearance of cold products and at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 15 residents who received meal trays in their rooms on the 100 Hall, 25 residents who received meal trays on the 200 Hall, 17 residents who received meal trays in their room on the 300 Hall, and 17 residents who received meal trays on the 400 Hall.
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff were sitting face to face with residents during meal service to promote dignity for 1 (Resident #41) of 3 sampled residents requiring feeding assistance during dining.
  8. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to protect 1 (Resident #231) sampled resident ' s privacy by leaving medication cards with identifiable resident information facing out towards passersby on an unattended medication cart on the 100 Hall.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the unlocked public bathroom near a common resident area was equipped with a pull cord on the call light to ensure resident safety and to prevent falls. This failed practice had the potential to affect 9 (Residents #8, #22, #26, #27, #30, #63, #68, #325, #326) of 42 sampled residents who ambulated and/or self-propelled in the facility.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure only licensed nursing staff provided oxygen as ordered by the physician via concentrator, and/or portable oxygen tank to prevent possible respiratory complications for 1 (Resident #45) on who received oxygen with 1 of 1 observation.
April 28, 2023Standard inspection · 8 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, and interview, the facility failed to ensure staff washed their hands or changed gloves between residents while serving beverages for the lunch meal on the 200 Hall to prevent the potential for food borne illness. The failed practice had the potential to affect 24 residents who resided on the 200 Hall as documented on the Census List provided by the Administrator on 04/24/23.
  2. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain a Physician's Order for supplemental oxygen before administering it to a resident for 1 (Resident #31) of 9 (Residents #2, #30, #31, #39, #45, #56, #67, #70 and #74) sampled residents who received oxygen as documented on a list provided by the Administrator on 04/28/23 at 9:10 AM, and failed to store nebulizer tubing and mask in a sanitary manner for 1 (Resident #70) of 2 (Residents #31 and #70) sampled residents who received respiratory care services.
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe staffing levels were maintained for 2 (Residents #1 and #10) of 30 (Residents #1, #2, #3, #4, #7, #10, #20, #21, #22, #26, #28, #30, #31, #33, #34, #38, #39, #42, #43, #45, #49, #53, #56, #61, #67, #70, #71, #74, #76 and #77) sampled residents who relied on the facility to provide safe staffing ratios and to ensure sufficient staff were present to avert the use of restraints for 1 (Resident #71) of 9 (Residents #3, #7, #20, #31, #34, #39, #43, #53 and #71) sampled residents who resided in the facility and used a seatbelt and/or pressure alarm restraints.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, and interview, the facility failed to ensure resident personal hygiene items were stored in a sanitary manner 2 (rooms [ROOM NUMBERS]) of 5 (Rooms 211, 213, 215, 217 and 303) resident bathrooms.
  5. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to document the medical symptoms that required the use of a restraint; failed to demonstrate ongoing monitoring and evaluation for the use of the restraint and failed to demonstrate attempts of other less restrictive interventions prior to the initiation of the restraint for 1 (Resident #71) of 1 sampled resident who was required to wear a seatbelt while in his wheelchair.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete a Comprehensive Care Plan to include care for indwelling catheters for 1 (Resident #74) of 4 (Residents #10, #70, #71 and #74) sampled residents with indwelling catheters as documented on a list provided by the Administrator on 04/28/23 at 9:10 AM.
  7. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide activities designed to meet the interests and support the physical, mental and psychosocial wellbeing of each resident for 1 (Resident #3) of 30 (Residents #1, #2, #3, #4, #7, #10, #20, #21, #22, #26, #28, #30, #31, #33, #34, #36, #39, #42, #43, #45, #49, #53, #56, #61, #67, #70, #71, #74, #76 and #77) sampled residents.
  8. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents who received antibiotics did not receive them for an excessive duration, without adequate monitoring and indication for their use for 1 (Resident #20) of 30 (Residents #1, #2, #3, #4, #7, #10, #20, #21, #22, #26, #28, #30, #31, #33, #34, #36, #39, #42, #43, #45, #49, #53, #56, #61, #67, #70, #71, #74, #76 and #77 ) sampled residents.

Fire safety inspections

5 fire safety citations on file: 1 on May 21, 2025, 3 on April 12, 2024, 1 on April 28, 2023.

Every fire safety citation5 citations
  1. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · May 21, 2025 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 12, 2024 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · April 12, 2024 · Corrected (the home has a date of correction)
  4. E
    Ensure proper usage of power strips and extension cords.
    K 920 · April 12, 2024 · Corrected (the home has a date of correction)
  5. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · April 28, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.204.023.86
Registered nurses0.280.410.69
All nursing staff on weekends3.233.453.42
Nurse aides2.75
Licensed practical nurses1.16
Nursing staff turnover (share who left in a year)48.5%49.5%45.8%
Registered nurse turnover50.0%44.8%42.9%
Administrators who left0

CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.59 on weekdays and 3.23 on weekends, 30% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.32 in April to June 2025 to 4.20 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.200.284.593.23 1.6%0 of 9075
Oct to Dec 20254.190.274.603.15 1.4%0 of 9274
Jul to Sep 20254.150.294.533.20 0.7%0 of 9276
Apr to Jun 20254.320.274.693.38 0.7%0 of 9175
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.59.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.91.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.33.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.91.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.710.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.54.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.210.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.124.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.812.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.42.11.8

Owners and operators

Legal business name: COUNTRY CLUB GARDENS, LLC. CMS links this home to Central Arkansas Nursing Centers, a group of 38 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Carrington, HunterOperational/managerial controlIndividual12/26/2024
Wacaster, EricaOperational/managerial controlIndividual12/10/2014
Central Arkansas Nursing Centers IncAdp of the SNFOrganization10/21/2025
Country Club Manor LLCAdp of the SNFOrganization12/12/2024
Nursing Consultants IncAdp of the SNFOrganization10/21/2025
Carrington, HunterAdp of the SNFIndividual12/01/2024
Wacaster, EricaAdp of the SNFIndividual10/20/2004

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on May 21, 2025: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 21, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 21, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 12, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.23 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Lake Hamilton Health and Rehab's Medicare star rating?
CMS rates Lake Hamilton Health and Rehab 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lake Hamilton Health and Rehab get at its last inspection?
4 health deficiencies at the standard inspection on May 21, 2025. The Arkansas average is 2.7.
Has Lake Hamilton Health and Rehab been fined?
CMS lists no fines in the last three years.
Does Lake Hamilton Health and Rehab accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lake Hamilton Health and Rehab?
CMS lists 7 owners and managers, and links the home to Central Arkansas Nursing Centers. Legal business name: COUNTRY CLUB GARDENS, LLC.

Sources

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