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Benedictine Health Center

935 Kenwood Avenue, Duluth, MN 55811 · St. Louis County · (218) 522-8900

96 certified beds, about 91 residents a day · Non profit - Church related · Medicare and Medicaid since 1980

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 245236 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 19, 2025, inspectors cited 10 health deficiencies (the Minnesota average is 7.1, the national average 9.2).

Of 19 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.94 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.

51.8% of nursing staff left within the year CMS measured (Minnesota average 42.2%).

CMS links it to Benedictine Health System, an affiliated group of 23 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
1K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
2E
1F
Potential for minimal harm
0A
0B
1C
May 27, 2026Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteBased on interview and document review, the facility failed to ensure the medical provider was updated in a timely manner about worsening edema which needed additional nursing interventions to manage for 1 of 3 residents (R1) reviewed who had heart failure. R1 developed edema in their legs which caused the nurses to place Tubigrips (a compression-style device) on them, however, the medical provider was not immediately updated about this.
December 19, 2025Standard inspection · 10 citations
  1. K
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure infection control interventions were implemented during an outbreak of SARS-CoV-2 (COVID), according to nationally recognized standards of practice such as Centers for Disease Control and Prevention (CDC) guidelines, including contact tracing and testing of staff and residents per guidelines. In addition, the facility staff failed to utilize proper personal protective equipment (PPE) while caring for COVID-positive residents and ensure that equipment was properly sanitized following use in a COVID-positive resident room. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure the proper labeling of medications and the removal of expired medications and supplies occurred in two of two medication rooms and 3 of 6 medication carts. This deficient practice had the potential to impact all residents who received supplies and medications from reviewed medication rooms and carts.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure a dignified dining experience was provided for 1 of 11 residents (R16) observed during dining while staff stood next to them while assisting them with eating.
  4. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to promote resident choice to refuse when medication was hidden in food for 1 of 5 (R46) residents reviewed for resident rights. In addition, the facility failed to ensure 1 of 2 residents (R34) with a vision deficit was assisted in selecting menu choices when they were unable to do so independently.
  5. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure adequate privacy was in place prior to and after 1 of 1 resident (R75) had requested privacy measures be implemented for privacy during toileting and self-cares performed in bed.
  6. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents were free of chemical restraints and utilized/documented nonpharmacological interventions prior to administering as needed psychotropic medications. The facility also failed to have a stop date for as needed psychotropic medications that were past 14 days and did not have a stop date documented. This effected 2 of 6 (R46, R69) residents looked at for unnecessary medications. Findings Include: R46: R46's quarterly Minimum Data Set, dated [DATE], indicated R46 had moderate cognitive impairment. Diagnoses included dementia, encephalopathy, and epilepsy. R46's care plan dated 12/8/25, indicated a psychosocial well-being concern related to potential for trauma related to my past military service and may become agitated or aggressive. [...]
  7. D
    Provide care by qualified persons according to each resident's written plan of care.
    F659 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview, and document review the facility staff failed to have qualified staff administer medications to a resident. This effected 1 of 1 (R46) resident reviewed for medication administration.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure morning cares including oral cares were completed for 1 of 3 residents (R62) reviewed for activities of daily living (ADLs), and who were dependent on staff for assistance with ADL cares.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure a locked door on the secure memory care unit had a functioning alarm to prevent residents at risk for elopement from leaving unobserved. This affected 1 of 2 residents (R100) reviewed for elopement risk.
  10. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · no revisit needed January 20, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure the nursing staff posting included the facility name and was updated with changes in staffing. In addition, the facility included the director of nursing and the nurse managers (who were not responsible for direct resident care) in the total hours worked. This had the potential to affect 96 residents and their visitors.
November 25, 2025Complaint inspection · 1 citation
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and document review, the facility failed to ensure 1 of 1 resident (R1) was free from sexual abuse when nursing assistant (NA)-A entered R1's room with his genitals exposed to R1 and proceeded to hold R1's hand while holding his genitals in his other hand. This had the potential to result in serious psychosocial harm for R1. The IJ began on 10/22/25, at approximately 5:00 a.m., when NA-A entered R1's room and sexually abused R1. NA-A exposed his genitals to R1 through his unzipped pants and held R1's hand with one hand while holding his genitals in his other hand. The administrator and the director of nursing (DON) were informed of the IJ on 10/29/25, at 3:36 p.m. The facility had implemented corrective action to prevent recurrence by 10/22/25, therefore, F600 is being issued at past non-compliance.
May 15, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interview and document review, the facility failed to report an injury of unknown origin to the State Agency (SA) immediately, but not later than two hours, for 1 of 4 (R1) residents reviewed for resident safety.
November 7, 2024Standard inspection · 0 citations
December 20, 2023Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure proper glove use and hand hygiene was performed during incontinence care for 1 of 4 (R3) residents reviewed for incontinence care.
October 19, 2023Standard inspection · 5 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed to conduct ongoing surveillance for the infection control program to ensure tracking and trending of infections and illnesses in the facility. This deficient practice had the potential to affect all 87 residents currently residing in the facility.
  2. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed to provide pneumococcal conjugate vaccine 20 variant (PVC20) education as directed by the Centers for Disease Control (CDC) for 4 of 5 residents (R30, R49, R71, R73) reviewed for immunizations.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure timely repositioning was offered for 1 of 6 residents (R74) reviewed for pressure ulcers.
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review, the facility failed to provide a restorative range of motion program for 1 of 4 residents (R14) reviewed for range of motion and who was assessed as needing a range of motion program to promote mobility.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review, the facility failed to comprehensively reassess and develop interventions to reduce/prevent continued weight loss for 1 of 4 residents (R7) reviewed for weight loss.

Fire safety inspections

27 fire safety citations on file: 11 on December 19, 2025, 12 on November 7, 2024, 4 on October 19, 2023.

Every fire safety citation27 citations
  1. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 19, 2025 · Corrected (the home has a date of correction)
  2. F
    Install properly constructed and protected linen or trash chutes.
    K 541 · December 19, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 19, 2025 · Corrected (the home has a date of correction)
  4. E
    Ensure proper usage of power strips and extension cords.
    K 920 · December 19, 2025 · Corrected (the home has a date of correction)
  5. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · December 19, 2025 · Corrected (the home has a date of correction)
  6. D
    Provide properly protected cooking facilities.
    K 324 · December 19, 2025 · Corrected (the home has a date of correction)
  7. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 19, 2025 · Corrected (the home has a date of correction)
  8. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · December 19, 2025 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 19, 2025 · Corrected (the home has a date of correction)
  10. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · December 19, 2025 · Corrected (the home has a date of correction)
  11. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · December 19, 2025 · Corrected (the home has a date of correction)
  12. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 7, 2024 · Corrected (the home has a date of correction)
  13. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · November 7, 2024 · Corrected (the home has a date of correction)
  14. F
    Install properly constructed and protected linen or trash chutes.
    K 541 · November 7, 2024 · Corrected (the home has a date of correction)
  15. F
    Have simulated fire drills held at unexpected times.
    K 712 · November 7, 2024 · Corrected (the home has a date of correction)
  16. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · November 7, 2024 · Corrected (the home has a date of correction)
  17. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · November 7, 2024 · Corrected (the home has a date of correction)
  18. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · November 7, 2024 · Corrected (the home has a date of correction)
  19. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · November 7, 2024 · Corrected (the home has a date of correction)
  20. E
    Have restrictions on the use of portable space heaters.
    K 781 · November 7, 2024 · Corrected (the home has a date of correction)
  21. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · November 7, 2024 · Corrected (the home has a date of correction)
  22. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 7, 2024 · Corrected (the home has a date of correction)
  23. D
    Ensure proper usage of power strips and extension cords.
    K 920 · November 7, 2024 · Corrected (the home has a date of correction)
  24. F
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · October 19, 2023 · Corrected (the home has a date of correction)
  25. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 19, 2023 · Corrected (the home has a date of correction)
  26. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 19, 2023 · Corrected (the home has a date of correction)
  27. D
    Install an approved automatic sprinkler system.
    K 351 · October 19, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMinnesotaUnited States
All nursing staff (RN, LPN and aides)3.944.193.86
Registered nurses0.801.060.69
All nursing staff on weekends3.423.713.42
Nurse aides2.43
Licensed practical nurses0.72
Nursing staff turnover (share who left in a year)51.8%42.2%45.8%
Registered nurse turnover45.0%38.6%42.9%
Administrators who left0

CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.15 on weekdays and 3.42 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 17.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.72 in April to June 2025 to 3.94 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.940.804.153.42 17.1%0 of 9091
Oct to Dec 20253.980.914.193.43 20.7%0 of 9289
Jul to Sep 20253.880.934.103.32 16.3%0 of 9290
Apr to Jun 20253.720.813.943.17 15.5%0 of 9188
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Minnesota, Jan to Mar 20264.191.054.383.735.2%0.8% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMinnesotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.418.213.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.21.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.62.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.64.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.11.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.020.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.05.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.817.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.923.523.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.314.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.41.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.91.8

Owners and operators

Legal business name: BENEDICTINE HEALTH CENTER. CMS links this home to Benedictine Health System, a group of 23 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Pattock, BrianContracted managing employeeIndividual11/02/2017
Bowe, TiaCorporate directorIndividual04/30/2019
Eckes, LoisCorporate directorIndividual10/01/2015
Fedora, ToddCorporate directorIndividual12/01/2015
Hansen, GregCorporate directorIndividual12/01/2013
King, DoreneCorporate directorIndividual10/01/2011
Kolar, JohnCorporate directorIndividual01/29/2019
Kruchowski, RamonaCorporate directorIndividual01/29/2019
McCumber, SaraCorporate directorIndividual12/01/2014
Palmolea, NathanCorporate directorIndividual04/01/2017
Pionk, KarenCorporate directorIndividual11/30/2017
Spinler, TheresaCorporate directorIndividual10/01/2009
Bergien, TriciaCorporate officerIndividual05/04/2020
Rymanowski, KevinCorporate officerIndividual01/01/2008
Benedictine Health SystemOperational/managerial controlOrganization09/05/1985
Carley, GeraldOperational/managerial controlIndividual01/03/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on December 19, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 27, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on December 19, 2025: "Provide and implement an infection prevention and control program."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on December 19, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.42 hours per resident per day, below the Minnesota average of 3.71.

Other nursing homes nearby

Minnesota contacts for a concern about a nursing home

These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.

Common questions

What is Benedictine Health Center's Medicare star rating?
CMS rates Benedictine Health Center 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Benedictine Health Center get at its last inspection?
10 health deficiencies at the standard inspection on December 19, 2025. The Minnesota average is 7.1.
Has Benedictine Health Center been fined?
CMS lists no fines in the last three years.
Does Benedictine Health Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Benedictine Health Center?
CMS lists 16 owners and managers, and links the home to Benedictine Health System. Legal business name: BENEDICTINE HEALTH CENTER.

Sources

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