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Home / Minnesota / Duluth

Franciscan Health Center

3910 Minnesota Avenue, Duluth, MN 55802 · St. Louis County · (218) 727-8933

47 certified beds, about 37 residents a day · Non profit - Corporation · Medicare and Medicaid since 1983

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 245258 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 27, 2026, inspectors cited 13 health deficiencies (the Minnesota average is 7.1, the national average 9.2).

None of its 41 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.80 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 1.19 of those hours.

46.2% of nursing staff left within the year CMS measured (Minnesota average 42.2%).

CMS links it to St. Francis Health Services, an affiliated group of 14 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
29D
8E
3F
Potential for minimal harm
0A
1B
0C
February 27, 2026Standard inspection, Complaint inspection · 13 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview, and document review the facility failed to ensure they provided sufficient staffing per their facility assessment. In addition, the facility failed to provide sufficient staff to complete timely cares and assistance with checking and changing for 1 of 1 resident (R8) reviewed for activities of daily living and who were dependent on staff for assistance. This had the ability to affect all 36 residents residing in the facility.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure the proper labeling of medications and the removal of expired medications and supplies occurred in one of one medication rooms and one of two medication carts. In addition, the facility failed to ensure the proper storage of resident medications for 1 of 1 resident (R15) that self-administer medications. These deficient practices had the potential to impact all residents who received supplies and medications from reviewed medication rooms and carts.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure food safety practices were followed during meal preparation. This had the potential to affect all residents who ate food prepared in the kitchen.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure enhanced barrier precautions (EBP) were in place for a resident who had chronic pressure ulcers (PU)s requiring ongoing wound care. This failure had the potential to increase the risk of transmission of multidrug-resistant organisms (MDROs) during high contact resident care activities for 1 of 1 resident (R3) reviewed for wound care. In addition, the facility failed to ensure appropriate infection control was completed during personal cares for 1 of 1 resident (R6) whose cares were observed. The facility also failed to provide appropriate hand hygiene, properly follow EBP precautions, and complete cleaning of shared equipment.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure accuracy of the minimum data set (MDS) was coded accurately for 3 of 14 residents (R3, R12, R15) reviewed for MDS accuracy.
  6. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on interview and document review, the facility failed to ensure an OBRA Level II evaluation was completed as identified on the pre-admission screening to ensure mental health needs were appropriately addressed or provided for 1 of 1 resident (R8) reviewed for preadmission screening and resident review (PASRR).
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on interview and record review, the facility failed to update the plan of care to reflect changes in resident's needs related to the risk of, and actual, skin impairment, to reflect interventions after a fall, to reflect current elopement risk and interventions, to individualize pain management, and to accurately reflect the resident's current mobility status for 1 of 13 residents (R3) reviewed for care planning timing and revision.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased observation, interview and document review the facility failed to provide timely assistance with checking and changing for 1 of 1 resident (R8) reviewed for activities of daily living and who were dependent on staff for assistance.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure a wound bed was protected in a resident at risk for cross contamination due to incontinence for 1 of 1 resident (R6) whose cares were observed.
  10. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure ongoing skin inspections, wound assessments, and timely repositioning were performed for a resident with pressure ulcers for 1 of 2 residents (R3) reviewed for pressure ulcer care. These failures resulted in the development of facility-acquired pressure ulcers and placed the resident at risk for worsening skin breakdown and infection.
  11. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure the continuous positive airway pressure machine (CPAP) was properly cleaned and maintained for 1 of 1 resident (R15) reviewed for respiratory care.
  12. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on interview and document review the facility failed to offer influenza and pneumococcal vaccinations and or provide education according to Centers for Disease Control (CDC) guidelines for 3 of 5 residents (R12, R13, R8) reviewed for vaccinations.
  13. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteBased on interview and document review, the facility failed to ensure residents were educated on COVID-19 vaccinations when administered to 1 of 5 residents (R8).
January 29, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on interviews and record review the facility failed to report an allegation of sexual assault within 2 hours to the State Agency (SA) for 2 of 3 clients (R1, R2) when reviewed for abuse.
December 12, 2024Standard inspection · 12 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure there were sufficient numbers of staff to ensure all resident cares were completed timely for 4 of 7 residents (R8, R23, R15, R22) who received their morning medications late, in addition for a resident with pressure ulcers needing assistance turning and repositioning for 1 of 3 residents (R25). This deficient practice had the potential to affect all 39 residents who resided in the facility.
  2. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and document review the facility failed to ensure medications and supplies available for use in a the medication storage room were not expired. This had the potential to affect all 39 residents residing in the facility.
  3. E
    The resident has the right to receive notices in a format and a language he or she understands.
    F574 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview, and document review, the facility failed to ensure current contact information of all pertinent State Agency and advocacy groups were posted at a level accessible to all residents. This had the potential to affect all residents who chose to view this information.
  4. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure they were free of a medication error rate of five percent or greater. The facility had a medication error rate of 13.79% with 4 errors out of 29 opportunities for error involving 1 of 7 residents (R8) who were observed during the medication passes.
  5. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and document review the facility failed to ensure resident call lights were within reach from the bathroom floor in multi -resident bathrooms for 5 of 5 residents (R3, R15, R23, R40, R22) reviewed for call light accessibility.
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview and document review the facility failed to ensure a copy of the baseline care plan was provided to the resident and/or representative for 1 of 3 residents (R40) reviewed who was a new admission.
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure timely repositioning for a resident with pressure ulcers (PU) for 1 of 2 residents (R25) reviewed for PU care.
  8. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview and document review, the facility failed to implement communication system with an outside dialysis facility to promote continuity of care and reduce the risk of complication for 1 of 1 resident (R21) reviewed for dialysis care.
  9. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview and document review, the facility failed to investigate, review, and analyze underlying causes of resident's delusions for 1 of 1 resident (R11) who was reviewed for behaviors.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure appropriate use of personal protective equipment (PPE) when exiting a resident's room (R32) with a Covid-19 positive diagnosis.
  11. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview and document review, the facility failed to ensure immunization records were up to date for 2 of 5 residents (R13, R40) who were new admissions. In addition, the facility failed to ensure residents and/or resident representatives were educated on and residents offered pneumococcal vaccines (vaccines given to prevent pneumonia) upon admission for 1 of 5 residents (R17). The facility further failed to provide education and offer the influenza vaccine to 3 of 5 residents (R11, R13, R40) reviewed for immunizations.
  12. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview and document review, the facility failed to ensure residents were educated on and offered COVID-19 vaccinations upon admission to 3 of 5 residents (R11, R13, R40).
August 9, 2024Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on interview and document review, the facility failed to protect a resident's right to be free from sexual abuse by staff for 1 of 3 residents (R1) reviewed for abuse.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure allegations of sexual abuse were reported immediately (within two hours) to the State Agency (SA) for 1 of 3 residents (R1) reviewed for abuse.
  3. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on interview, and document review, the facility failed to ensure required abuse, neglect, and exploitation training was completed for 1 of 3 staff (housekeeper [H]-A) whose personnel records were reviewed.
March 19, 2024Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure allegations of physical abuse were reported immediately (within two hours) to the State Agency (SA) for 1 of 3 residents (R1) reviewed for abuse.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure an allegation of potential physical abuse was thoroughly investigated and adequate resident protection provided to ensure safety for 1 of 3 residents (R1) reviewed for abuse.
October 5, 2023Standard inspection · 10 citations
  1. E
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    F568 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review the facility failed to ensure residents with trust accounts received quarterly statements for 1 of 1 residents (R7) reviewed for resident funds. This had the potential to affect 58 current and discharged residents who had personal accounts managed by the facility.
  2. E
    Assure the security of all personal funds of residents deposited with the facility.
    F570 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed to ensure the surety bond was equal to or greater than the resident funds entrusted to the facility. This had the potential to affect all 58 current and discharged residents who had personal accounts managed by the facility.
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed to honor individual preferences for early morning toileting for 1 of 4 residents (R7) reviewed for choices.
  4. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed to comprehensively assess psychotropic medications using the Resident Assessment Instrument (RAI) process for 1 of 5 residents (R26) reviewed for unnecessary medications.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review, the facility failed to perform activities of daily living (ADL's) for 1 of 6 residents (R24) reviewed for ADL's.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review the facility failed to ensure oxygen tubing was changed according to policy for 1 of 1 residents (R10) reviewed for respiratory care.
  7. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview and document review the facility failed to implement anticoagulant side-effect monitoring for 1 of 2 resident (R12) reviewed for anticoagulant use.
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on interview and document review, the facility failed provide evidence of non-pharmalogical interventions prior to the admininistration of as-needed (PRN) psychotropic medications and identify behavior monitoring for 1 of 5 residents (R34); and failed to identify behavior and side effect monitoring 1 of 5 (R26) residents reviewed for unnecessary medication use.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure resident lifts were effectively sanitize prior to being used on other residents for 3 of 3 residents (R18, R31, R37) observed during lift transfers.
  10. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 22, 2023
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure the completed Minimum Data Set (MDS) was accurately coded to reflect restraint use for 3 of 3 residents (R10, R24, R38); and failed to include a diagnosis for 1 of 1 residents (R26) reviewed for MDS accuracy.

Fire safety inspections

13 fire safety citations on file: 6 on February 27, 2026, 4 on December 12, 2024, 3 on October 5, 2023.

Every fire safety citation13 citations
  1. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · February 27, 2026 · Corrected (the home has a date of correction)
  2. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 27, 2026 · Corrected (the home has a date of correction)
  3. D
    Provide rooms that can be unlocked from inside without a key.
    K 221 · February 27, 2026 · Corrected (the home has a date of correction)
  4. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 27, 2026 · Corrected (the home has a date of correction)
  5. D
    Install corridor and hallway doors that block smoke.
    K 363 · February 27, 2026 · Corrected (the home has a date of correction)
  6. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 27, 2026 · Corrected (the home has a date of correction)
  7. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 12, 2024 · Corrected (the home has a date of correction)
  8. F
    Have simulated fire drills held at unexpected times.
    K 712 · December 12, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 12, 2024 · Corrected (the home has a date of correction)
  10. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 12, 2024 · Corrected (the home has a date of correction)
  11. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 5, 2023 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 5, 2023 · Corrected (the home has a date of correction)
  13. C
    Have simulated fire drills held at unexpected times.
    K 712 · October 5, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMinnesotaUnited States
All nursing staff (RN, LPN and aides)3.804.193.86
Registered nurses1.191.060.69
All nursing staff on weekends3.263.713.42
Nurse aides2.22
Licensed practical nurses0.39
Nursing staff turnover (share who left in a year)46.2%42.2%45.8%
Registered nurse turnover31.3%38.6%42.9%
Administrators who left0

CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.02 on weekdays and 3.26 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.97 in April to June 2025 to 3.80 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.801.194.023.26 5.7%0 of 9037
Oct to Dec 20253.721.503.993.03 8.6%0 of 9238
Jul to Sep 20253.771.334.023.16 5.0%0 of 9238
Apr to Jun 20253.971.794.263.23 2.8%0 of 9137
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Minnesota, Jan to Mar 20264.191.054.383.735.2%0.8% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMinnesotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
30.518.213.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.61.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
5.52.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.54.03.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
31.420.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.55.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.517.115.4

Owners and operators

Legal business name: DULUTH HEALTH SERVICES. CMS links this home to St. Francis Health Services, a group of 14 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Dripps, DanielManaging control - governing bodyIndividual01/01/2016
Ehlers, DouglasManaging control - governing bodyIndividual05/26/2006
Goodnough, JenniferManaging control - governing bodyIndividual01/01/2021
Gramm, TimothyManaging control - governing bodyIndividual01/01/2023
Lair, MichaelManaging control - governing bodyIndividual01/01/2025
Lienemann, StevenManaging control - governing bodyIndividual01/01/2025
Luetmer, JohnManaging control - governing bodyIndividual01/01/2021
Marlow, JinaManaging control - governing bodyIndividual06/06/2022
Nelson, PatrickManaging control - governing bodyIndividual01/01/2020
Rentz, LauraManaging control - governing bodyIndividual01/01/2024
Rentz, PaulManaging control - governing bodyIndividual01/01/2021
Schneider, ToddManaging control - governing bodyIndividual05/26/2006
Wiese, LorraineManaging control - governing bodyIndividual07/25/2017
Bach, CurtisCorporate directorIndividual08/28/2024
Dripps, DanielCorporate directorIndividual01/01/2026
Ehlers, DouglasCorporate directorIndividual05/26/2026
Goodnough, JenniferCorporate directorIndividual01/01/2021
Gramm, TimothyCorporate directorIndividual01/01/2023
Lair, MichaelCorporate directorIndividual01/01/2025
Lienemann, StevenCorporate directorIndividual05/26/2006
Luetmer, JohnCorporate directorIndividual01/01/2021
Nelson, PatrickCorporate directorIndividual01/01/2020
Peterson-Devries, CamiCorporate directorIndividual05/08/2022
Raw, CarolCorporate directorIndividual08/16/2005
Rentz, LauraCorporate directorIndividual01/01/2024
Rentz, PaulCorporate directorIndividual01/01/2021
Schneider, ToddCorporate directorIndividual07/01/2013
Wiese, LorraineCorporate directorIndividual07/25/2017
Bach, CurtisCorporate officerIndividual08/28/2024
Peterson-Devries, CamiCorporate officerIndividual05/08/2022
Raw, CarolCorporate officerIndividual08/16/2005
Big Stone Therapies, IncOperational/managerial controlOrganization02/03/2015
Eide Bailly LLPOperational/managerial controlOrganization01/03/2023
Bach, CurtisOperational/managerial controlIndividual08/28/2024
Bakke, ChristineOperational/managerial controlIndividual09/30/2019
Boit, SammyOperational/managerial controlIndividual03/31/2025
Burrows, AmandaOperational/managerial controlIndividual01/02/2024
Caspers, MeganOperational/managerial controlIndividual12/29/2014
Deroche, KaylaOperational/managerial controlIndividual02/24/2025
Dripps, DanielOperational/managerial controlIndividual01/01/2016
Edin, ColtOperational/managerial controlIndividual01/01/2025
Ehlers, DouglasOperational/managerial controlIndividual07/01/2013
Erdahl, JohnOperational/managerial controlIndividual08/01/2023
Fishel, ChesterOperational/managerial controlIndividual11/30/1998
Goodnough, JenniferOperational/managerial controlIndividual01/01/2021
Gramm, TimothyOperational/managerial controlIndividual01/01/2023
Granheim, KascieOperational/managerial controlIndividual11/20/2023
Hanneken, MichelleOperational/managerial controlIndividual07/20/2022
Hejhal, RoxanneOperational/managerial controlIndividual04/10/2023
Hofmann, ReedOperational/managerial controlIndividual05/08/2023
Hondl, JessicaOperational/managerial controlIndividual08/01/2023
Lair, MichaelOperational/managerial controlIndividual01/01/2025
Lienemann, StevenOperational/managerial controlIndividual01/01/2025
Luetmer, JohnOperational/managerial controlIndividual01/01/2021
Marlow, JinaOperational/managerial controlIndividual06/06/2022
Nelson, PatrickOperational/managerial controlIndividual01/01/2020
Peterson-Devries, CamiOperational/managerial controlIndividual05/08/2022
Raw, CarolOperational/managerial controlIndividual06/09/2008
Rentz, LauraOperational/managerial controlIndividual01/01/2024
Rentz, MarkOperational/managerial controlIndividual04/22/2024
Rentz, PaulOperational/managerial controlIndividual01/01/2021
Ryan, BenOperational/managerial controlIndividual12/27/2012
Ryan, GeoffreyOperational/managerial controlIndividual01/12/1998
Schneider, ToddOperational/managerial controlIndividual07/01/2013
Stock, KelseyOperational/managerial controlIndividual06/01/2022
Sundal-Yetka, LisaOperational/managerial controlIndividual08/01/2023
Thompson, ReneeOperational/managerial controlIndividual10/10/2018
Tomoson, AprilOperational/managerial controlIndividual07/12/2021
Walker, AmyOperational/managerial controlIndividual05/13/2024
Wiese, LorraineOperational/managerial controlIndividual07/25/2017
Wolf, JordanOperational/managerial controlIndividual01/01/2025
Raw, CarolIndividual is an owner, partner or trustee of any ADP of the SNFIndividual02/12/2026
Big Stone Therapies, IncAdp of the SNFOrganization10/22/2025
Eide Bailly LLPAdp of the SNFOrganization10/22/2025
Bach, CurtisAdp of the SNFIndividual08/28/2024
Bakke, ChristineAdp of the SNFIndividual09/30/2019
Boit, SammyAdp of the SNFIndividual03/31/2025
Burrows, AmandaAdp of the SNFIndividual01/02/2024
Caspers, MeganAdp of the SNFIndividual12/29/2014
Deroche, KaylaAdp of the SNFIndividual02/24/2025
Edin, ColtAdp of the SNFIndividual01/01/2025
Erdahl, JohnAdp of the SNFIndividual08/01/2023
Fellman, LindaAdp of the SNFIndividual08/01/2023
Fishel, ChesterAdp of the SNFIndividual11/30/1998
Goodnough, JenniferAdp of the SNFIndividual01/01/2021
Granheim, KascieAdp of the SNFIndividual11/20/2023
Hanneken, MichelleAdp of the SNFIndividual07/20/2022
Hejhal, RoxanneAdp of the SNFIndividual04/10/2023
Hofmann, ReedAdp of the SNFIndividual05/08/2023
Hondl, JessicaAdp of the SNFIndividual08/01/2023
Marlow, JinaAdp of the SNFIndividual06/06/2022
Murray, AlexisAdp of the SNFIndividual08/01/2023
Peterson-Devries, CamiAdp of the SNFIndividual05/08/2022
Raw, CarolAdp of the SNFIndividual06/09/2008
Rentz, MarkAdp of the SNFIndividual04/22/2024
Ryan, BenAdp of the SNFIndividual12/27/2012
Ryan, GeoffreyAdp of the SNFIndividual01/12/1998
Stock, KelseyAdp of the SNFIndividual06/01/2022
Sundal-Yetka, LisaAdp of the SNFIndividual08/01/2023
Thompson, ReneeAdp of the SNFIndividual10/10/2018
Tomoson, AprilAdp of the SNFIndividual07/12/2021
Walker, AmyAdp of the SNFIndividual05/13/2024
Wolf, JordanAdp of the SNFIndividual01/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on February 27, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 7 problems in this area, most recently on February 27, 2026: "Provide and implement an infection prevention and control program."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on February 27, 2026: "Ensure each resident receives an accurate assessment."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on January 29, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Minnesota average of 3.71.

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Minnesota contacts for a concern about a nursing home

These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.

Common questions

What is Franciscan Health Center's Medicare star rating?
CMS rates Franciscan Health Center 1 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Franciscan Health Center get at its last inspection?
13 health deficiencies at the standard inspection on February 27, 2026. The Minnesota average is 7.1.
Has Franciscan Health Center been fined?
CMS lists no fines in the last three years.
Does Franciscan Health Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Franciscan Health Center?
CMS lists 103 owners and managers, and links the home to St. Francis Health Services. Legal business name: DULUTH HEALTH SERVICES.

Sources

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