Home / New Jersey / Paramus
Bergen New Bridge Medical Center
230 E Ridgewood Ave, Paramus, NJ 07652 · Bergen County · (201) 967-4000
574 certified beds, about 347 residents a day · Non profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 315017 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 16, 2025, inspectors cited 9 health deficiencies (the New Jersey average is 8.6, the national average 9.2).
Of 15 health citations since April 2021, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.88 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 1.08 of those hours.
15.8% of nursing staff left within the year CMS measured (New Jersey average 39.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
November 18, 2025Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteComplaint # 2665060 Based on interviews, medical record review, and review of pertinent facility documentation, it was determined on 11/18/25, that the facility failed to ensure the Certified Nursing Assistant (CNA) flow sheets were complete and accurate. this deficient practice was identified for 2 of 3 residents reviewed for resident accuracy (Resident #1, and Resident #2).
May 16, 2025Standard inspection, Complaint inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, record review, and policy review, it was determined that the facility failed to; a) sanitize and air-dry steam table pans correctly to prevent microbial growth, b) follow labeling requirements on food products and use-by dates, and c) maintain food and supply storage. This deficient practice was evidenced by the following: On 5/8/25 at 9:45 AM, in the presence of the Operations Managers (OM #1 and # 2) and Executive Administrator (EA), the surveyor observed the following: 1. In the dishwashing area, the surveyor observed 42 steam table pans wet nested as they were stacked with pooling water between them. The surveyor interviewed the Food Service Worker (FSW), who stated, In the morning we stack the pans. The FSW could not explain why there was water between the pans. [...]
- F Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteComplaint NJ # 169798 Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to ensure that the devices used to identify call bell notifications were functioning properly. This deficient practice had the potential to affect all residents residing in Unit 8-7. This deficient practice was evidenced by the following: On 5/12/25 at 1:33 PM, the surveyor upon exit from the elevator, the surveyor observed unit 8-7's call light system machine in the nursing station had a red button on with no audible sounds. There were five staff in the nursing station including the Registered Nurse/Unit Manager (RN/UM). Afterward, the surveyor went to left wing side of Unit 8-7. While the surveyor in the hallway, the surveyor heard one resident yelling for a nurse in Resident room [ROOM NUMBER] (RR#709). [...]
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to inform the resident or their representative in advance of treatment risks and benefits, options, and alternatives to a resident receiving antipsychotic medications. This deficient practice was identified for 1 of 5 residents (Resident #213), reviewed for unnecessary medications. This deficient practice was evidenced by the following: On 5/8/25 at 10:35 AM, the surveyor observed Resident #213 walking in the hallway towards the activity room. On 5/12/25 at 10:00 AM, the surveyor observed the resident in the day/activity room sitting on a chair with other residents, non-verbal, and no behaviors observed. The surveyor reviewed the medical records of Resident #213, and revealed: [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to ensure 3 of 32 residents (Residents #20, #83, and #228) call bells were within reach and able to use to accommodate residents' needs. This deficient practice was evidenced by the following: 1. On 5/8/25 at 1:09 PM, Surveyor #1 (S#1) observed Resident #20 in their room and observed that the call bell was not visible. The resident stated that they did not know where the call bell was located. On 5/12/25 at 10:20 AM, Surveyor #2 (S#2) interviewed Certified Nursing Assistant #1 (CNA#1), who cared for Resident #20, who stated that the resident should have the call bell in reach for use. 2. On 5/8/25 at 12:20 PM, S#1 observed Resident #228 awake and alert in their bed. The surveyor observed that the call bell was not visible. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview it was determined the facility failed to maintain the residents' living environment in a clean, sanitary, and homelike manner for 1 of 32 residents (Resident #132), and 1 unsampled resident (Resident room [ROOM NUMBER]). The deficient practice is evidenced by the following. 1. On 5/8/25 at 11:10 AM, the upon initial tour of the 6th floor, the surveyor observed that inside of Resident room [ROOM NUMBER] (RR#606), there was damage to residents' wall with paint chipped off in five areas, across from the residents' bed. The surveyor also observed damage to the cove base near the residents' closet. The surveyor also observed a 1 inch sized break in the floor tile, also near the resident's closet. 2. On 5/8/25 at 11:16 AM, the surveyor observed that inside Resident #132's room, there were 11 areas of chipped off paint on wall near bathroom. [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and review of other pertinent facility documents, it was determined that the facility failed to ensure timely revision of the individualized comprehensive care plan and implementation of interventions created by the occupational therapist to stimulate functional performance and prevent further decline. This deficient practice was identified for 1 of 3 residents reviewed for limited range of motion, Resident #25 and was evidenced by the following: On 5/8/25 at 10:30 AM, the surveyor observed the Certified Nursing Assistant (CNA), walking into Resident #25's room, and stated she was there to provide morning care to the resident. On 5/8/25 at 10:36 AM, the surveyor observed the same CNA exited Resident #25 room. The surveyor observed the resident awake, alert, in bed, with closed fist on both hands. The surveyor reviewed the medical record for Resident #25. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to ensure the necessary respiratory care and services of residents that were receiving oxygen, according to the standard of clinical practice and facility's policy and procedure, specifically a.) the sterile water bottle utilized for humidification of oxygen was dated for 1 of 8 residents reviewed for respiratory care (Resident #80), and b.) that respiratory equipment were stored in accordance with infection control measures for 1 of 8 residents reviewed for respiratory care (Resident #124). This deficient practice was evidenced by the following: 1. On 5/13/25 at 12:15 PM, the surveyor observed Resident #80 lying in bed with oxygen (O2) being administered at 2 LPM (liters per minute) via nasal cannula (NC) tubing. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed ensure a high blood pressure medication with parameters (defined set of conditions) was administered without significant medication error, the physician's order was followed, adhered to the professional standards of practice and the facility policy of medication administration. The deficient practice was identified for 1 of 4 residents (Resident #81), administered by 1 of 4 nurses observed during the medication administration and was evidenced by the following: On 5/12/25 at 10:06 AM, the surveyor observed Licensed Practical Nurse (LPN) prepare 8 medications (meds) for Resident #81, which included a physician's order (PO) for metoprolol tartrate 25 milligrams (mg) 1 tablet (tab) orally three times a day at 8:00 AM, 2:00 PM (6 hours apart), and 10:00 PM for hypertension (high blood pressure). [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, record review, and review of other facility documentation, it was determined that the facility failed to obtain written consent for the administration of an influenza (flu) vaccine and pneumococcal vaccine for 1 of 5 residents, Resident #213, reviewed for immunizations. This deficient practice was evidenced by the following: On 5/8/25 at 10:35 AM, the surveyor observed Resident #213 walking in the hallway towards the activity room, appears well groomed. The surveyor reviewed the medical record for Resident #213. A review of the Resident's face sheet (admission summary) revealed diagnosis which included but was not limited to Alzheimer's (progressive disease that affects memory, thinking and behavior) and dementia (declining memory and thinking skills. A review of the quarterly Minimum Data Set (MDS), an assessment tool, revealed the resident as rarely understood. [...]
April 6, 2023Standard inspection · 3 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteC #NJ159085 C #NJ158716 Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to follow the facility post fall procedure to ensure appropriate care was provided and there was no delay in treatment and ensure: a.) a supervisor was notified, b.) a physical assessment was completed and documented, c.) the physician was notified, and d.) the fall incident was documented in the medical record. This deficient practice occurred for 1 of 34 residents reviewed for quality of care (Resident #168) who had a history of falls, including a fall with a shoulder fracture on 11/30/21, and who sustained an unwitnessed fall when a noise was heard in Resident #168's room on 01/22/23 at 10:35 PM, and the Licensed Practical Nurse (LPN) found Resident #168 lying on the floor and transferred the resident back into bed. [...]
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents it was determined, the facility failed to a.) transcribe a Physician's Order (PO) for a resident's multivitamin from 1/30/23 through 3/29/23 for (Resident #330); b.) obtained a PO for a dietary supplement from 11/1/22 through 2/6/23 for (Resident #90). This was idenified for two (2) of thirty-six (36) residents reviewed for professional standards of practice; and c.) obtain a re-weight on 11/2/22, 12/5/22 and 1/19/23, after a significant change of weight for one (1) of seven (7) residents, (Resident #90) reviewed for nutrition. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review and review of pertinent documents it was determined that the facility failed to ensure safety measures were consistently followed for a resident who required a two- person transfer with a mechanical lift. This deficient practice occurred for 1 of 12 residents reviewed for accidents (Resident #5) and was evidenced by the following: On 03/29/23 at 10:27 AM, the surveyor conducted a tour of the Unit-8 Korean Unit and observed a Certified Nurse Aide (CNA) exit a resident room and enter another resident room across the hall where a Recreation Aide (RA) was visiting a resident. The CNA then stated to the RA, Can you stand by me? The surveyor observed both staff then enter the resident room across the hallway (Resident #5) and then closed the door. [...]
April 1, 2021Standard inspection · 2 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to maintain resident care equipment and personal items clean and sanitary for 1 of 35 residents (Resident #30) reviewed for safe, clean, comfortable, and homelike environment. This deficient practice was evidenced by the following: On 3/23/21 at 10:45 AM during the initial tour of unit 11-2, the surveyor observed Resident #30 in the bed with eyes closed. There was a tube feeding (TF) pole and feeding pump at the bedside providing the resident with nutritional support. The surveyor observed the base of the TF pole had a heavily soiled coating of dried tan colored substance and the floor under the TF pump was soiled with the same dried substance observed at the base. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and review of facility documents it was determined that the facility failed to store a controlled substance in a manner that would decrease the possibility of loss or drug diversion. This deficient practice was found in 1 of 27 medication carts inspected (cart #2 on Unit 11-5) and was evidenced by the following: On 3/24/21 at 9:40 AM, the surveyor inspected medication cart #2 (1 of 2 medication carts) on Unit 11-5 in the presence of the Licensed Practical Nurse (LPN) assigned to that cart. Upon inspection of the top drawer of the cart the surveyor observed 1 Tramadol 50 mg pill (an opioid analgesic/controlled substance) in its unit dose packaging under a container that held an opened vial of insulin. The surveyor asked the LPN if she noticed the pill was there when she took possession of the medication cart that morning. She stated she did not notice it. [...]
Fire safety inspections
10 fire safety citations on file: 9 on May 16, 2025, 1 on April 1, 2021.
Every fire safety citation10 citations
- F Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have elevators that firefighters can control in the event of a fire.
- F Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
- E Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Jersey | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.88 | 3.85 | 3.86 |
| Registered nurses | 1.08 | 0.68 | 0.69 |
| All nursing staff on weekends | 3.57 | 3.50 | 3.42 |
| Nurse aides | 2.43 | ||
| Licensed practical nurses | 0.37 | ||
| Nursing staff turnover (share who left in a year) | 15.8% | 39.7% | 45.8% |
| Registered nurse turnover | 13.2% | 37.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.01 on weekdays and 3.57 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.46 in April to June 2025 to 3.88 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.88 | 1.08 | 4.01 | 3.57 | 4.8% | 0 of 90 | 347 |
| Oct to Dec 2025 | 3.57 | 1.02 | 3.67 | 3.34 | 1.4% | 0 of 92 | 357 |
| Jul to Sep 2025 | 3.46 | 0.97 | 3.58 | 3.16 | 2.8% | 0 of 92 | 356 |
| Apr to Jun 2025 | 3.46 | 0.97 | 3.58 | 3.14 | 3.9% | 0 of 91 | 353 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Jersey, Jan to Mar 2026 | 3.68 | 0.59 | 3.82 | 3.34 | 11.6% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for New Jersey
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New Jersey, all employers | |||
| CNAs (nursing assistants) | $22.52 | $21.13 to $23.44 | 32,400 |
| LPNs and LVNs | $36.13 | $32.16 to $38.45 | 17,410 |
| Registered nurses | $51.20 | $47.94 to $61.41 | 92,680 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Jersey | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.1 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.4 | 2.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.2 | 8.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.1 | 12.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.3 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.0 | 8.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.1 | 1.8 |
Owners and operators
Legal business name: BERGEN COUNTY IMPROVEMENT AUTHORITY.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dumay, Serge | Corporate director | Individual | 10/01/2017 | |
| Lemond, Karina | Corporate director | Individual | 03/22/2021 | |
| Picinic, Elena | Corporate director | Individual | 03/29/2021 | |
| Iadarola, Ralph | Corporate officer | Individual | 12/17/2020 | |
| Raguseo, Mauro | Corporate officer | Individual | 10/01/2017 | |
| Richardson, Kathryn | Corporate officer | Individual | 10/01/2017 | |
| Visconi, Deborah | Corporate officer | Individual | 10/01/2017 | |
| Bergen County Improvement Authority | Operational/managerial control | Organization | 10/01/2017 | |
| Iadarola, Ralph | Operational/managerial control | Individual | 12/17/2020 | |
| Lemond, Karina | Operational/managerial control | Individual | 03/22/2021 | |
| Picinic, Elena | Operational/managerial control | Individual | 03/29/2021 | |
| Raguseo, Mauro | Operational/managerial control | Individual | 10/01/2017 | |
| Richardson, Kathryn | Operational/managerial control | Individual | 10/01/2017 | |
| Visconi, Deborah | Operational/managerial control | Individual | 10/01/2017 | |
| Bergen County Improvement Authority | Adp of the SNF | Organization | 12/27/2024 | |
| Kyunghee-Eden Long Term Care, Inc | Adp of the SNF | Organization | 05/01/2018 | |
| Rasa Group C/O Pharma Care | Adp of the SNF | Organization | 01/01/2018 | |
| Tender Touch Rehab Services | Adp of the SNF | Organization | 02/01/2009 | |
| Dumay, Serge | Adp of the SNF | Individual | 10/01/2017 | |
| Iadarola, Ralph | Adp of the SNF | Individual | 12/17/2020 | |
| Lemond, Karina | Adp of the SNF | Individual | 03/22/2021 | |
| Raguseo, Mauro | Adp of the SNF | Individual | 10/01/2017 | |
| Richardson, Kathryn | Adp of the SNF | Individual | 10/01/2017 | |
| Visconi, Deborah | Adp of the SNF | Individual | 10/01/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 16, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 16, 2025: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on November 18, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 16, 2025: "Ensure that residents are free from significant medication errors."
Other nursing homes nearby
- Family of Caring Healthcare at Ridgewood Ridgewood, 0.8 mi · 5 of 5 stars · 16 citations
- Ridgewood Center Ridgewood, 1.6 mi · 1 of 5 stars · 54 citations
- New Jersey Veterans Memorial Home at Paramus Paramus, 1.7 mi · 5 of 5 stars · 7 citations
- Careone at Ridgewood Avenue Paramus, 2 mi · 3 of 5 stars · 14 citations
- Dellridge Health & Rehabilitation Center Paramus, 2.1 mi · 3 of 5 stars · 36 citations
- Maple Glen Center Fairlawn, 2.2 mi · 4 of 5 stars · 19 citations
- Careone at Oradell Oradell, 3.2 mi · 1 of 5 stars · 42 citations
- Emerson Health Care Center Emerson, 3.3 mi · 5 of 5 stars · 5 citations
New Jersey contacts for a concern about a nursing home
These are the official offices in New Jersey. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New Jersey Department of Health, Health Facilities, License Surveys and Inspections, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: New Jersey Long-Term Care Ombudsman, 1-877-582-6995. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: New Jersey Long Term Care Facilities Search, where New Jersey publishes its own records on licensed homes.
Common questions
- What is Bergen New Bridge Medical Center's Medicare star rating?
- CMS rates Bergen New Bridge Medical Center 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Bergen New Bridge Medical Center get at its last inspection?
- 9 health deficiencies at the standard inspection on May 16, 2025. The New Jersey average is 8.6.
- Has Bergen New Bridge Medical Center been fined?
- CMS lists no fines in the last three years.
- Does Bergen New Bridge Medical Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Bergen New Bridge Medical Center?
- CMS lists 24 owners and managers. Legal business name: BERGEN COUNTY IMPROVEMENT AUTHORITY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.