Callaway Nursing Home
1300 West Lindsey, Sulphur, OK 73086 · Murray County · (580) 622-2416
86 certified beds, about 34 residents a day · For profit - Corporation · Medicaid since 2015
Certified for Medicaid
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
CMS note: This facility did not submit staffing data.
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 37E624 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 28, 2025, inspectors cited 9 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
Of 30 health citations since December 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
612/22
401/24
611/24
1004/25
305/25
111/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
10E
3F
Potential for minimal harm
0A
0B
0C
November 21, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to follow physician orders for administering medication for 1 (#2) of 4 sampled residents reviewed for following physician orders. The administrator identified 51 residents resided in the facility.
May 5, 2025Complaint inspection · 3 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteOn 05/02/25 at 10:52 a.m., the Oklahoma State Department of Health was notified and verified the existence of an immediate jeopardy situation related to the facility's failure to effectively assess, monitor, and intervene for Resident #1's failure to have a bowel movement which likely caused the resident to be admitted to the hospital with a small bowel obstruction. On 05/02/25 at 11:14 a.m., the receiver, ADON and MDS coordinator were notified of the immediate jeopardy and provided the immediate jeopardy template. On 05/05/25 at 7:05 a.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The plan of removal, read in part, Plan Of Removal 5/02/2025: 1. Systemic changes implemented: a. [...]
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident's representative was notified of physical restraint use for 1 (#1) of 3 sampled residents reviewed for change in condition. The administrator reported 43 residents resided in the facility.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was not physically restrained for 1 (#1) of 1 sampled resident reviewed for physical restraints. The administrator reported 43 residents resided in the facility.
April 28, 2025Standard inspection, Complaint inspection · 10 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to have a registered nurse to serve as full time DON. The administrator reported 44 residents resided in the facility.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to inform and provide written information to the resident or their representative regarding an advance directive for 3 (#9, 18, and #38) of 3 sampled residents reviewed for advance directives. The administrator reported 44 residents resided in the facility.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to: a. perform weekly blood pressure checks as ordered for 1 (#32); and b. follow hold parameters on blood pressure medication for 1 (#31) of 2 sampled residents reviewed for following physician orders. The administrator reported 44 residents resided in the facility.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on record review and interview, the facility failed to provide sufficient staff to ensure the highest practicable well-being of each resident. The administrator reported 44 residents resided in the facility.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure the physician provided a rationale when not agreeing with a gradual dose reduction recommendations made by the pharmacist for 4 (#3, 18, 21, and #31) of 5 sampled residents reviewed for unnecessary medications. The administrator reported 44 residents resided in the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to develop a water management program for Legionella. The administrator reported 44 residents resided in the facility.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on on record review and interview, the facility failed to ensure the antibiotic stewardship program was implemented for 3 (#3, 18, and #21) of 3 sampled residents reviewed for antibiotic use. The administrator reported 44 residents resided in the facility.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide a clean and homelike environment for the residents. The administrator reported 44 residents resided in the facility.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents received a shower as scheduled and requested for 1 (#9) of 1 sampled resident reviewed for activities of daily living assistance. The administrator reported 44 residents resided in the facility.
- D Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on record review and interview, the facility failed to designate a staff member to serve as the infection preventionist. The administrator reported 44 residents resided in the facility.
November 15, 2024Complaint inspection · 6 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure a refund was completed within 30 days from the resident's date of discharge for one (#8) of one sampled resident reviewed for timely refunds. The administrator identified one resident in the past six months who required a refund.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to report allegations of abuse to the State Agency (OSDH) and other officials as required for two (#1 and #5) of two sampled residents reviewed for abuse. The administrator identified two allegations of abuse in the past 120 days.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to thoroughly investigate allegations of abuse and report the results of the investigations for two (#1 and #5) of two residents reviewed for abuse. The administrator identified two allegations of abuse in the past 120 days.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to electronically transmit completed MDS data to the CMS system within 14 days of completion. The administrator identifed 47 residents resided in the facility.
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to have a registered nurse on duty for at least eight consecutive hours a day, seven days a week, and failed to have a director of nursing on a full time basis. The administrator identified 47 residents resided in the facility.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation and interview, the facility failed to grant access to the EMR for the survey team. The administrator identified 47 residents resided in the facility.
January 5, 2024Standard inspection, Complaint inspection · 4 citations
- F Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Inspectors wroteBased on record review and interview, the facility failed to have a licensed administrator. The DON reported 47 residents resided in the facility. On 01/02/24 at 12:39 p.m., the facility Receiver reported the facility was currently without a licensed administrator. She stated she had talked with staff at OSDH and explained she was currently filling in until a new administrator could be hired. On 01/05/24 at 10:32 a.m., the DON reported the facility had a couple of administrator applicants and the Receiver had stepped up to fill in while they were without a licensed administrator.
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to submit mandatory direct care staffing information to CMS as required. The DON reported 47 residents resided in the facility.
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review and interview, the facility failed to follow their policy and procedure to ensure a safe environment for all residents. The facility did not screen and conduct a criminal history background check for the billing manager. The DON reported 47 residents resided in the facility.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, observation, and interview, the facility failed to follow physician orders for administration of a medication for one (#36) of nine residents reviewed for medication administration. The DON reported 47 residents resided in the facility.
December 8, 2022Standard inspection · 6 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure oxygen tubing and humidifier bottles were labeled with a date, when changed per professional standards of care, for five (#1, 3, 6, 14, and #25) of five residents reviewed for oxygen therapy. The facility's Resident Census and Conditions of Residents, dated 12/06/22, documented 11 residents received respiratory treatments.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on record review, observation, and interview the facility failed to ensure: a. the ice machine was maintained and sanitary, and; b. the ice chest used for ice storage remained sanitary throughout the day. The Resident Census and Conditions of Residents documented 44 residents resided in the facility.
- E Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to electronically submit direct care staffing information, based on payroll data, per CMS requirements. The Resident Census and Conditions of Residents'' form documented 44 residents resided at the facility.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure resident assessments accurately reflected the status of the resident for one (#6) of 11 residents whose assessments were reviewed. The Resident Census and Conditions of Residents'' form documented 44 residents resided at the facility.
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on record review and interview, the facility failed to assess residents at least once every three months for three (#10, 16, and #30) of three residents reviewed for quarterly assessments. The Resident Census and Conditions of Residents'' form documented 44 residents resided at the facility.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to electronically transmit MDS Assessments within 14 days after completion for two (#11 and #32) of three residents reviewed for timely transmission of resident assessments. The Resident Census and Conditions of Residents'' form documented 44 residents resided at the facility.
Fire safety inspections
28 fire safety citations on file: 9 on April 28, 2025, 11 on January 5, 2024, 8 on December 8, 2022.
Every fire safety citation28 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have proper medical gas storage and administration areas.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Have power receptacles that are properly grounded.
- C Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Have simulated fire drills held at unexpected times.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Meet other general requirements that are deficient.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- D Have power receptacles that are properly grounded.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have an externally vented heating system.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.79 | 3.86 |
| Registered nurses | not reported | 0.34 | 0.69 |
| All nursing staff on weekends | not reported | 3.44 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | not reported |
CMS note on this home's staffing data: This facility did not submit staffing data.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In October to December 2025, nursing staff hours per resident were 1.86 on weekdays and 1.46 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 66.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.70 in July to September 2025 to 1.74 in October to December 2025.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Oct to Dec 2025 | 1.74 | 0.38 | 1.86 | 1.46 | 66.3% | 0 of 92 | 46 |
| Jul to Sep 2025 | 2.70 | 0.35 | 2.47 | 3.27 | 72.3% | 0 of 92 | 48 |
| United States, Oct to Dec 2025 | 3.76 | 0.62 | 3.93 | 3.34 | 5.3% | 0.5% of days | |
| Oklahoma, Oct to Dec 2025 | 3.81 | 0.32 | 3.95 | 3.46 | 2.0% | 1.8% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.4 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.7 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.2 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.5 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 82.6 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 7.1 | 3.0 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 21, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on November 15, 2024: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 5, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 5, 2025: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
Other nursing homes nearby
- Artesian Home Sulphur, 1.6 mi · 5 of 5 stars · 4 citations
- Burford Manor Davis, 7.4 mi · 2 of 5 stars · 11 citations
- Pauls Valley Care Center Pauls Valley, 18.3 mi · 2 of 5 stars · 15 citations
- Washita Valley Living Center Pauls Valley, 19.1 mi · 4 of 5 stars · 6 citations
- Ballard Nursing Center Ada, 24.4 mi · 3 of 5 stars · 18 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Callaway Nursing Home's Medicare star rating?
- CMS rates Callaway Nursing Home 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Callaway Nursing Home get at its last inspection?
- 9 health deficiencies at the standard inspection on April 28, 2025. The Oklahoma average is 6.4.
- Has Callaway Nursing Home been fined?
- CMS lists no fines in the last three years.
- Does Callaway Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Callaway Nursing Home?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.