Home / Arkansas / Mountain Home
Care Manor Nursing and Rehab
804 Burnett Drive, Mountain Home, AR 72653 · Baxter County · (870) 424-5030
104 certified beds, about 68 residents a day · For profit - Corporation · Medicare and Medicaid since 1999
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045351 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 29, 2025, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
None of its 15 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.80 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
65.1% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Anthony & Bryan Adams, an affiliated group of 38 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
August 29, 2025Standard inspection · 2 citations
- E Ensure each resident receives an accurate assessment.
Inspectors wroteNumber of residents sampled: Number of residents cited: Based on record review and interview it was determined the facility failed to ensure the Minimum Data Set (MDS) assessment was accurately completed for five (Resident #7, Resident #4, Resident #69, Resident # 34, and Resident #58) of 10 residents reviewed for MDS accuracy.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteNumber of residents sampled: Number of residents cited: Based on record review and interviews it was determined that the facility failed to address intravenous therapy, primary diagnoses, and antibiotic therapy in the comprehensive care plan for one (Resident #52) of one resident reviewed.
January 17, 2025Complaint inspection · 1 citation
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure a written bed hold notification was issued prior to a hospital transfer for 1 (Resident #1) of 1 resident reviewed for transfer process.
May 16, 2024Standard inspection, Complaint inspection · 6 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that the comprehensive care plan was revised or updated for 1 (Resident #47) sampled resident.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, observation, and record review, the facility failed to ensure PRN (as needed) orders for psychotropic drugs were limited to 14 days without documentation from the attending physician or prescribing practitioner indicating their rationale in the resident's medical record for 2 (Residents #11 and #42) sampled residents that were selected for medication review.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that narcotic medications were stored in a permanently affixed compartment to prevent the potential of misappropriation of resident property, that multi-use vials were dated when opened, and medications from discharged residents were appropriately accounted for and secured to prevent misappropriation of medications.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a multi-resident use glucometer was disinfected after use to prevent potential spread of infection for 1 (Resident #45) who had physician orders for capillary blood glucose (CBG) monitoring.
- E Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on record review and interview, the facility failed to ensure that an Infection Preventionist was employed by the facility during the time frame of 01/02/2024 to 02/08/2024 in which a COVID-19 outbreak occurred.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that a residents expressed preference for having their bed made was honored for one (Resident #32) sampled resident.
March 10, 2023Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure dietary staff washed their hands before handling clean equipment; food items stored in the refrigerator /freezer were covered, sealed and dated; expired food items were promptly removed/discarded by the expiration or use by dates; foods were dated when received or opened to assure first in first out usage and hot foods on the steam table were maintained at or above 135 degrees Fahrenheit while awaiting service, to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 44 residents who received meals from the kitchen (total census: 45), as documented on a list provided by the Dietary Supervisor on 03/07/23 and the
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure a comprehensive, person-centered Care Plan was developed to address the necessary care and monitoring related to the administration of antipsychotic, antianxiety, antidepressant, anticoagulant, and diuretic medications, to enable staff to determine the effectiveness of the medication and promptly identify any potential adverse effects for 1 (Resident #26) of 1 sampled resident who received Risperdal, for 1 (Resident #35) of 2 (Resident #35 and #41) sampled residents who received Buspirone; for 1 (Resident #35) of 3 (# 2, #34, and #35) sampled residents who received Trazodone; for 1 (Resident #26) of 2 (#14 and #26) sampled residents who receive Sertraline; for 1 (Resident #26) of 3 (#16, #26, and #43) sampled residents who received Eliquis; [...]
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure bathing services were regularly provided to maintain good hygiene for 2 (Residents #31 and #34) of 13 (Residents #2, #3, #5, #10, #14, #15, #16, #17, #21, #28, #31, #34, #41) case mix residents who were dependent on staff for bathing. This failed practice had the potential to affect 14 residents residing on the 300 hall, who were dependent on staff for bathing/showers, according to a list provided by the Administrator on 03/09/23 at 14:16 [2:16] pm.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the oxygen/updraft mouthpiece/mask was stored in a bag or other closed container when not in use to prevent potential contamination for 1 (Resident #304) of 5 (Residents #5, #18, #28, and #34, and #304) sampled residents who had an order for an updraft and for 2 (Residents #18 and #304) of 6 (Residents #2 #5, #18 #31, #34, and #304) sampled residents who had an order for oxygen.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. The failed practice had the potential to affect 4 residents who received pureed diets as documented on the Diet List provided by the Food Service Supervisor on 03/07/23.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate and complete to facilitate the ability to plan and provide necessary care and services for 1 (Resident #26) of 11 (Resident (#10, #17, #18, #26, #31, #34, #35, #36, #39, #41, and #304) case mix residents selected for MDS accuracy review. This failed practice had the potential to affect all 45 residents who resided in the facility, as documented on a Resident Census and Conditions of Resident dated 03/06/23.
Fire safety inspections
3 fire safety citations on file: 1 on August 29, 2025, 1 on May 16, 2024, 1 on March 10, 2023.
Every fire safety citation3 citations
- F Have simulated fire drills held at unexpected times.
- F Ensure proper usage of power strips and extension cords.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.80 | 4.02 | 3.86 |
| Registered nurses | 0.51 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.45 | 3.42 |
| Nurse aides | 2.44 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 65.1% | 49.5% | 45.8% |
| Registered nurse turnover | 70.0% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.10 on weekdays and 3.06 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.10 in April to June 2025 to 3.80 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.80 | 0.51 | 4.10 | 3.06 | 0.2% | 0 of 90 | 68 |
| Oct to Dec 2025 | 3.93 | 0.39 | 4.19 | 3.24 | 0.3% | 0 of 92 | 66 |
| Jul to Sep 2025 | 3.91 | 0.39 | 4.19 | 3.18 | 0.9% | 0 of 92 | 68 |
| Apr to Jun 2025 | 4.10 | 0.47 | 4.36 | 3.44 | 0.0% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.3 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.4 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.7 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.9 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.1 | 1.8 |
Owners and operators
Legal business name: MHCNC, INC.. CMS links this home to Anthony & Bryan Adams, a group of 38 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dvorak, Nora | Managing control - governing body | Individual | 04/01/2025 | |
| Speaks, Kathy | Managing control - governing body | Individual | 04/01/2025 | |
| Sutterfield, Randy | Managing control - governing body | Individual | 11/07/2022 | |
| Dvorak, Nora | Corporate director | Individual | 04/01/2025 | |
| Adams, Anthony | Corporate officer | Individual | 04/01/2014 | |
| Adams, Bryan | Corporate officer | Individual | 04/01/2014 | |
| Ellis, John | Corporate officer | Individual | 04/01/2014 | |
| Koehler, Tobey | Corporate officer | Individual | 04/01/2013 | |
| Sutterfield, Randy | Operational/managerial control | Individual | 11/07/2022 | |
| Health Care Solutions, LLC | Adp of the SNF | Organization | 01/01/2020 | |
| LTC Systems/Rx, LLC | Adp of the SNF | Organization | 04/01/2014 | |
| Pharmacy Consults, LLC | Adp of the SNF | Organization | 04/01/2014 | |
| Reliance Health Care, Inc. | Adp of the SNF | Organization | 04/01/2014 | |
| Cooper, Benjamin | Adp of the SNF | Individual | 04/01/2014 | |
| Cooper, James | Adp of the SNF | Individual | 04/01/2014 | |
| Cooper, Robert | Adp of the SNF | Individual | 04/01/2025 | |
| Dvorak, Nora | Adp of the SNF | Individual | 04/01/2025 | |
| Ellis, John | Adp of the SNF | Individual | 04/01/2013 | |
| Koehler, Tobey | Adp of the SNF | Individual | 04/01/2013 | |
| McGinnis, Larry | Adp of the SNF | Individual | 04/01/2014 | |
| Scribner, John | Adp of the SNF | Individual | 08/14/2024 | |
| Speaks, Kathy | Adp of the SNF | Individual | 04/01/2025 | |
| Sutterfield, Randy | Adp of the SNF | Individual | 11/07/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on August 29, 2025: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 17, 2025: "Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 16, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 16, 2024: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Arkansas average of 3.45.
Other nursing homes nearby
- Hiram Shaddox Health and Rehab Mountain Home, 0.7 mi · 4 of 5 stars · 17 citations
- Lake Forest Senior Living at Mountain Home Mountain Home, 3.1 mi · 3 of 5 stars · 22 citations
- Gassville Therapy and Living Gassville, 6.9 mi · 4 of 5 stars · 23 citations
- Twin Lakes Therapy and Living Flippin, 12.5 mi · 2 of 5 stars · 27 citations
- Gainesville Nursing Gainesville, 16.2 mi · 3 of 5 stars · 25 citations
- Creekside at the Springs Yellville, 17.8 mi · 3 of 5 stars · 16 citations
- White River Healthcare Calico Rock, 24.9 mi · 1 of 5 stars · 13 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Care Manor Nursing and Rehab's Medicare star rating?
- CMS rates Care Manor Nursing and Rehab 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Care Manor Nursing and Rehab get at its last inspection?
- 2 health deficiencies at the standard inspection on August 29, 2025. The Arkansas average is 2.7.
- Has Care Manor Nursing and Rehab been fined?
- CMS lists no fines in the last three years.
- Does Care Manor Nursing and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Care Manor Nursing and Rehab?
- CMS lists 23 owners and managers, and links the home to Anthony & Bryan Adams. Legal business name: MHCNC, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.