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Caregivers of Pleasant Grove, Inc

700 First Avenue, Pleasant Grove, AL 35127 · Jefferson County · (205) 744-8120

64 certified beds, about 53 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015044 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 11, 2021, inspectors cited 5 health deficiencies (the Alabama average is 4, the national average 9.2).

None of its 9 health citations since November 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.94 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.30 of those hours.

52.6% of nursing staff left within the year CMS measured (Alabama average 46.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
1E
2F
Potential for minimal harm
0A
0B
1C
March 11, 2021Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 15, 2021
    Inspectors wroteBased on observations, interviews and a review of the facility's documents titled, Resource: Taking Accurate Temperatures, Proper Handwashing Technique, and Receiving And Storing Foods, the facility failed to ensure on 3/8/21 and 3/9/21: 1. dietary staff did not sanitized the food thermometer in the red bucket sanitizing solution and ensure staff washed her hands after using the cloth from the red bucket solution; and 2. food in the deep freezer was labeled with an open and use by date. This had the potential to affect 41 of 41 residents who received meals from the kitchen. Findings Include: 1. A review of a policy titled, Resource: Taking Accurate Temperatures with a date of 2017 revealed .Taking Accurate Temperatures using metal stem thermometers 1. [...]
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2021
    Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure Resident Identifier's (RI) #17, 34, and 29's, residents with urinary catheters, had a care plan specific enough to guide urinary catheter care, and RI #6 had a care plan for oxygen use. This affected three of three sampled residents with urinary catheters, and one of one sampled residents with oxygen. Finding Include: 1) RI #17 was admitted to the facility on [DATE]. Diagnoses inlcuded abnormal posture and muscle weakness. A review of RI #17's Active Orders As Of: 3/20/2021 revealed a prescriber written order . Change suprapubic catheter . (Q) month and as needed (PRN) .dated 10/30/2020. On 3/9/21 at 9:34 AM RI #17 was observed with an indwelling catheter. 2. RI #34 was admitted to the facility on [DATE] and had diagnosis that included Neuromuscular dysfunction of the bladder. [...]
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2021
    Inspectors wroteBased on observation, interview, and a review of a facility policy titled HIPPA (Health Insurance Portability and Accountability Act) PRIMARY RULES EMPLOYEE SECURITY AND CONFIDENTIALITY AGREEMENT, the facility failed to ensure a Registered Nurse (RN) Employee Identifier (EI) #9, did not leave the Electronic Medication Administration Record (EMAR) screen visible and unattended which exposed Resident Identifier (RI) #17 personal information and medications. This deficient practice affected RI #17. One of five residents observed during the medication administration pass, and EI # 9 one of four nurses observed administering medication. Findings Include: Review of the facility's undated HIPPA PRIMARY RULES EMPLOYEE SECURITY AND CONFIDENTIALITY AGREEMENT revealed, . 2. [...]
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2021
    Inspectors wroteBased on interview, medical record review and a review of the CMS's (Center for Medicare Services) Long-Term Care Facility RAI (Resident Assessment Instrument) 3.0, User's Manual Version 1.17.1 October 2019, the facility failed to: 1) accurately code RI (Resident Identifier) #38 Admissions MDS's (Minimum Data Set) to reflect he/she was receiving dialysis, 2) accurately code RI #17's Quarterly MDS as having an indwelling catheter. This deficient practice affected two of 21 sampled residents whose MDS's were reviewed. 1) A review of the CMS's, RIA 3. 0 User's Manual, Chapter 3, . MDS Items (O) documented: . O0100J, Dialysis Code . renal dialyses which occurs . at another facility record treatment of hemofiltration . in this item . RI #38 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with a Diagnosis of End Stage Renal Disease and Chronic Kidney disease. [...]
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2021
    Inspectors wroteBased on record review, interviews, and review of a facility policy titled WEIGHT LOSS INTERVENTION, the facility failed to recognize and assess a ten pound weight loss over eight days for Resident Identifier (RI) #200. This affected one of four residents sampled for weight loss. This deficient practice was cited as the result of the investigation of complaint/ report number AL00041289. Findings Include: A review of a facility policy titled, WEIGHT LOSS INTERVENTION POLICY & PROCEDURE with an effective date of 12/1/2010 revealed: Purpose: To intervene in unplanned weight loss process and prevent further decline in weight status and/or restore weight back to usual body weight . RI #200 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Unspecified Convulsions, Epilepsy and Spina Bifida. [...]
January 15, 2020Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 19, 2020
    Inspectors wroteBased on observation, interviews and review of the 2017 Food Code, the facility failed to ensure there was an air gap between the 3 compartment sink and sewage drain. This has the potential for backflow from the sewage to the sink. This was observed on 1/14/20 and had the potential to affect 51 of 51 residents receiving meals from the kitchen. Findings Include: A review of the FDA 2017 Food Code revealed: . 5-402.11 Backflow Prevention. (A) . a direct connection may not exist between the SEWAGE system and a drain originating from EQUIPMENT in which FOOD, portable EQUIPMENT, or UTENSILS are placed. On 1/14/20 at 11:00 AM, the surveyor entered the kitchen to observe tray line. The surveyor observed a dietary staff at the 3 compartment sink washing pots and pans. There was no air gap noted under the sink. The drain extended from under the sink into the wall behind the sink. [...]
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2020
    Inspectors wroteBased on observation, interviews and review a facility policy Clean and Used Linen Policy and Procedure, the facility failed to ensure laundry staff was not transporting clean linens to the main building of the facility from the outside laundry building uncovered. This was observed on 1/13/20 and had the potential to affect 57 residents residing in the facility. Findings Included: A review of a facility policy titled Clean and Used Linen Policy and Procedure with an effective date of June 2019, revealed .From Pick-up Point to the Laundry: .Each linen storage cart must be carefully directed with the clean laundry on the cart covered. On 1/13/20 at 3:39 PM, the surveyor observed a laundry aide delivering linens to the hall on a 3 shelf rolling cart. On the very top of the cart was 2 stacks of brown and white blankets that were not covered. [...]
November 29, 2018Standard inspection · 2 citations
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 3, 2019
    Inspectors wroteBased on observation, interviews, and review of a facility policy titled, Laundry Policy & Procedures Handling Soiled & Clean Linen, the facility failed to ensure a Laundry Aide did not allow clean towels, sheets, wash cloths, and socks from the dryer to touch the staff's shirt on the their upper body area, and did not put one white sock and one white wash cloth in the large laundry container with other clothing after dropping them on the floor. This had the potential to affect one of three halls of residents (16 of 46 residents) in the facility. Findings Include: A review of a facility policy titled, Laundry Policy & Procedures Handling Soiled & Clean Linen with no date, revealed .a. Linen should not be allowed to touch the uniform or floor .to avoid contamination of air, surfaces, and persons . On 11/28/2018 at 12:10 p.m., the surveyor observed the laundry room in the facility. [...]
  2. C
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) January 3, 2019
    Inspectors wroteBased on observations and interview, the facility failed to ensure the facility's most recent survey results were accessible for residents and/or visitors to obtain at the facility. This had the potential to affect all residents, staff, and visitors in the facility. Findings Include: On 11/26/2018 at 1:35 p.m., the surveyor toured the building and observed a note on the bulletin board, in the hallway across from Nursing Station One, that stated, Resident and Family Members. You can find a copy of the most recent survey in the foyer of our facility. However, the Surveyor observed no recent survey results posted in the foyer of the facility. On 11/26/2018 at 4:25 p.m., the surveyor again toured the building and observed no recent survey results posted in the foyer. [...]

Fire safety inspections

8 fire safety citations on file: 3 on March 11, 2021, 3 on January 15, 2020, 2 on November 29, 2018.

Every fire safety citation8 citations
  1. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 11, 2021 · Corrected (the home has a date of correction)
  2. E
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · March 11, 2021 · Corrected (the home has a date of correction)
  3. D
    Have proper medical gas storage and administration areas.
    K 923 · March 11, 2021 · Corrected (the home has a date of correction)
  4. D
    Provide properly protected cooking facilities.
    K 324 · January 15, 2020 · Corrected (the home has a date of correction)
  5. D
    Install an approved automatic sprinkler system.
    K 351 · January 15, 2020 · Corrected (the home has a date of correction)
  6. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 15, 2020 · Corrected (the home has a date of correction)
  7. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 29, 2018 · Corrected (the home has a date of correction)
  8. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 29, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.943.883.86
Registered nurses0.300.650.69
All nursing staff on weekends3.293.263.42
Nurse aides2.89
Licensed practical nurses0.75
Nursing staff turnover (share who left in a year)52.6%46.9%45.8%
Registered nurse turnover50.0%39.5%42.9%
Administrators who left1

CMS expects 3.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.21 on weekdays and 3.29 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.94 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.940.304.213.29 0.3%0 of 9053
Oct to Dec 20253.680.353.883.18 2.5%0 of 9253
Jul to Sep 20253.580.423.822.97 0.8%0 of 9256
Apr to Jun 20253.740.504.013.09 0.0%2 of 9155
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
21.512.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.40.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.02.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.03.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.72.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.512.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.35.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
46.621.215.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.41.71.8

Owners and operators

Legal business name: CAREGIVERS OF PLEASANT GROVE INC.

NameRoleTypeShareSince
Church, Clyde5% or greater direct ownership interestIndividual50%07/01/2010
Church, AliciaDirect ownership interestIndividual07/01/2023
Rosemore, MichaelManaging control - governing bodyIndividual07/01/2025
Church, ClydeCorporate directorIndividual07/01/2010
Potts, SusanCorporate directorIndividual07/01/2023
Shoemake, MartinaOperational/managerial controlIndividual11/20/2023
Rosemore, MichaelAdp of the SNFIndividual07/09/2025
Shoemake, MartinaAdp of the SNFIndividual01/27/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 11, 2021: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 11, 2021: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 11, 2021: "Keep residents' personal and medical records private and confidential."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 15, 2020: "Provide and implement an infection prevention and control program."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

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Common questions

What is Caregivers of Pleasant Grove, Inc's Medicare star rating?
CMS rates Caregivers of Pleasant Grove, Inc 1 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Caregivers of Pleasant Grove, Inc get at its last inspection?
5 health deficiencies at the standard inspection on March 11, 2021. The Alabama average is 4.
Has Caregivers of Pleasant Grove, Inc been fined?
CMS lists no fines in the last three years.
Does Caregivers of Pleasant Grove, Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Caregivers of Pleasant Grove, Inc?
CMS lists 8 owners and managers. Legal business name: CAREGIVERS OF PLEASANT GROVE INC.

Sources

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