Chardon Woods
12340 Bass Lake Road, Chardon, OH 44024 · Geauga County · (440) 285-4040
161 certified beds, about 133 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365800 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 16, 2025, inspectors cited 5 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 12 health citations since November 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.55 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.
CMS links it to Journey Healthcare, an affiliated group of 33 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
May 22, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, record review, and interview, the facility failed to protect Resident #6 from resident to resident abuse. This affected one resident (#6) of three residents reviewed for abuse prohibition. The facility census was 95.
January 16, 2025Standard inspection · 5 citations
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, record review and policy review, the facility did not provide structured and routine activities on the memory care unit as scheduled. This affected all 27 residents (#1, #10, #11, #31, #32, #35, #37, #41, #42, #45, #54, #59, #62, #63, #74, #76, #77, #79, #83, #87, #90, #91, #92, #93, #99, #103, #108) that resided on the memory care unit. The facility census was 99.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on record review, interview and facility policy review, the facility failed to ensure residents and/or resident representatives were able to participate in quarterly care plan conferences for Residents #10 and #62. This affected two residents (#10 and #62) of two resident records reviewed for participation in care planning. The facility census was 99.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, record review and review of the facility policy, the facility did not ensure Resident #102 was offered to rinse his mouth after administration of steroidal (anti-inflammatory) based respiratory inhaler. This affected one resident (#102) out of one resident observed for respiratory inhaler use. This had the potential to affect eight residents (#2, #6, #19, #20, #33, #65, #82 and #102) identified by the facility with orders for respiratory inhalers. The facility census was 99.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, interviews and reviews of the facility policy revealed the facility did not ensure the Physician's Order and the Care Plan for the use of oxygen were in place for Resident #94. This affected one resident #94 out of four. This had the potential to affect 14 Resident's(#3, #14, #17, #20, #27, #44, #46, #48, #51, #65, #68, #70, #71, #100) that was identified by the facility utilizing oxygen. Findings Include: Review of medical record for Resident #94 revealed an admission date of 06/26/24 and his diagnoses included chronic kidney disease, vascular dementia without behavioral or psychotic disturbance, heart failure, fluid overload, primary hypertension, and atrial fibrillation. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review and review of the facility policy, the facility did not ensure medications were administered utilizing proper infection control standards including not touching medications with ungloved hands and hand hygiene between residents. This affected two residents (Resident #69 and #102) out of five residents reviewed for medication administration. The facility census was 99.
October 6, 2022Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the kitchen and nursing unit refrigerators were maintained in a clean and sanitary manner. This had the potential to affect 117 of 127 residents as eleven residents (#2, #8, #17, #29, #68, #73, #85, #103, #104, #118, and #132) received nothing by mouth. The facility census was 127.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff properly wore personal protective equipment (PPE) while entering a resident room that was positive with COVID-19 and while in resident care areas. This had the potential to affect 46 residents (#2, #5, #8, #10, #17, #20, #21, #23, #27, #29, #33, #34, #36, #37, #39, #48, #50, #51, #53, #55, #59, #65, #66, #68, #71, #73, #75, #83, #85, #93, #103, #104, #105, #110, #116, #117, #118, #121, #125, #128, #129, #130, #131, #132, #133, and #378) who all resided on units C and D. The facility census was 127.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure all resident rooms had call lights in place. This affected two of ten residents on the secured G unit reviewed for accessible call lights (Resident #4 and #40). The total census was 127.
November 21, 2019Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview the facility failed to ensure the kitchenette on the G unit was maintained in a clean and sanitary manner and in good repair to prevent contamination and/or food borne illness. This had the potential to affect 30 residents (#3, #9, #10, #12, #22, #25, #30, #35, #37, #38, #39, #40, #50, #67, #69, #70, #73, #76, #77, #78, #79, #80, #85, #88, #92, #94, #113, #114, #118 and #123) of 142 residents residing in the facility.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on record review and interview the facility failed to ensure confidential medical information was maintained in a safe and secure manner. This affected one resident (#137) of one resident reviewed for privacy.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure Resident #118, who sustained significant weight loss, was cued to eat or offered a substitute during meals. This affected one resident (#118) of four residents reviewed for nutrition.
Fire safety inspections
29 fire safety citations on file: 1 on May 19, 2025, 8 on January 16, 2025, 12 on October 6, 2022, 8 on November 21, 2019.
Every fire safety citation29 citations
- F Meet other general requirements that are deficient.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have properly installed electrical wiring and gas equipment.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have exits that are accessible at all times.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Install a fire alarm system that can be heard throughout the facility.
- F Install an approved automatic sprinkler system.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have proper power supply for life support equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements that are deficient.
- E Have properly installed electrical wiring and gas equipment.
- F Properly install and monitor supervisory attachments on automatic sprinkler systems.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install corridor and hallway doors that block smoke.
- E Have properly sized and located compartments to protect residents from smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have proper power supply for life support equipment.
- E Ensure proper storage of liquid oxygen.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.55 | 3.69 | 3.86 |
| Registered nurses | 0.53 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.28 | 3.42 |
| Nurse aides | 1.73 | ||
| Licensed practical nurses | 1.29 | ||
| Nursing staff turnover (share who left in a year) | not reported | 48.7% | 45.8% |
| Registered nurse turnover | not reported | 43.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 4.23 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 3.06 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.55 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.55 | 0.53 | 3.75 | 3.06 | 0.0% | 0 of 90 | 133 |
| Oct to Dec 2025 | 3.32 | 0.35 | 3.42 | 3.06 | 0.0% | 0 of 92 | 122 |
| Jul to Sep 2025 | 3.61 | 0.52 | 3.78 | 3.17 | 0.0% | 0 of 92 | 105 |
| Apr to Jun 2025 | 3.45 | 0.45 | 3.55 | 3.20 | 0.0% | 0 of 91 | 96 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.8 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.9 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.5 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.6 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.8 | 1.8 |
Owners and operators
Legal business name: CHARDON WOODS OF JOURNEY LLC. CMS links this home to Journey Healthcare, a group of 33 nursing homes averaging 1.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Journey Ohi of Oh LLC | 5% or greater direct ownership interest | Organization | 100% | 12/30/2024 |
| Journey Ohi Oh Healthcare Holdings LLC | 5% or greater indirect ownership interest | Organization | 12/30/2024 | |
| Akabas, Samuel | 5% or greater indirect ownership interest | Individual | 12/30/2024 | |
| Journey Ohi of Oh LLC | Operational/managerial control | Organization | 12/30/2024 | |
| McGuinness, Bernard | Operational/managerial control | Individual | 12/30/2024 | |
| Palombaro, Dean | Operational/managerial control | Individual | 06/04/2025 | |
| Schindler, Kaitlin | Operational/managerial control | Individual | 12/30/2024 | |
| McGuinness, Catherine | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/24/2025 | |
| Segall, Sasha | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/24/2025 | |
| Chardon Ohio Property Holdings LLC | Adp of the SNF | Organization | 12/30/2024 | |
| Palombaro, Dean | Adp of the SNF | Individual | 06/04/2025 | |
| Razmjouei, Karim | Adp of the SNF | Individual | 12/30/2024 | |
| Schindler, Kaitlin | Adp of the SNF | Individual | 12/30/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on January 16, 2025: "Provide activities to meet all resident's needs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 16, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 16, 2025: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on October 6, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Mapleview Country Villa Chardon, 2 mi · 4 of 5 stars · 21 citations
- Chardon Center Chardon, 3.3 mi · 4 of 5 stars · 15 citations
- Ohman Family Living at Holly Newbury, 4.3 mi · 5 of 5 stars · 4 citations
- Burton Health Care Center Burton, 6.1 mi · 5 of 5 stars · 5 citations
- Autumn Hills Healthcare Community Huntsburg, 6.6 mi · 5 of 5 stars · 5 citations
- Kirtland Woods of Journey Kirtland, 8.6 mi · 1 of 5 stars · 50 citations
- Concord Village Skilled Nursing & Rehabilitation Concord, 8.7 mi · 5 of 5 stars · 12 citations
- Ohman Family Living at Briar Middlefield, 8.9 mi · 5 of 5 stars · 18 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Chardon Woods's Medicare star rating?
- CMS rates Chardon Woods 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Chardon Woods get at its last inspection?
- 5 health deficiencies at the standard inspection on January 16, 2025. The Ohio average is 10.5.
- Has Chardon Woods been fined?
- CMS lists no fines in the last three years.
- Does Chardon Woods accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Chardon Woods?
- CMS lists 13 owners and managers, and links the home to Journey Healthcare. Legal business name: CHARDON WOODS OF JOURNEY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.