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Concord Village Skilled Nursing & Rehabilitation

10955 Capital Parkway, Concord, OH 44077 · Lake County · (330) 920-6472

72 certified beds, about 64 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2016

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366447 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 26, 2025, inspectors cited 0 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 12 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.57 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.

75.3% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Vrc Management, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
1E
1F
Potential for minimal harm
0A
0B
0C
June 26, 2025Standard inspection · 0 citations
May 22, 2024Complaint inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2024
    Inspectors wroteBased on observation, interview, medical record review, and review of facility policy, the facility failed to ensure oxygen was administered according to physician orders. This affected one resident (Resident #2) out of three residents reviewed for oxygen. The facility census was 70.
January 30, 2024Complaint inspection · 1 citation
  1. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 16, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to post oxygen in use signs per acceptable standards of nursing practice for Residents #10, #21, #22, #34, #47, #48 and #64. This affected seven residents (#10, #21, #22, #34, #47, #48 and #64) of 27 residents reviewed for respiratory care. The census was 67.
January 19, 2023Standard inspection · 0 citations
January 23, 2020Standard inspection · 10 citations
  1. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on interview and record review, the facility failed to ensure an antibiotic stewardship program was in place as required. This had the potential to affect all 61 residents who reside in the facility.
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide the physician ordered pressure ulcer treatment and failed to complete the dressing change in a manner to prevent contamination for Resident #20. This affected one of two residents reviewed for pressure ulcers. The facility census was 61.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure fall interventions were in place for Residents #4 and #12 and failed to thoroughly investigate a fall for Resident #12. This affected two residents of four residents reviewed for falls.
  4. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on interview and record review, the facility failed to ensure interventions to address weight losses/gains were monitored and addressed promptly for Resident #48. This affected one of three residents reviewed for nutrition.
  5. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on record review and staff interview the facility failed to ensure monthly physician orders were signed and dated in a timely manner for Residents #7, #10, and #22. This affected three of 25 resident records reviewed for physician orders. The facility census was 61. 1. Review of the hard medical chart for Resident #7 revealed the monthly physician's order sheets for September 2019, October 2019, November 2019, December 2019 and January 2020 were not signed and dated by the physician as required. On 01/23/20 at 10:29 A.M., the Director of Nursing (DON) reviewed and verified this concern. 2. Review of the hard medical chart for Resident #10 revealed the monthly physician's order sheets for November 2019, December 2019 and January 2020 were not signed and dated by the physician as required. On 01/23/20 at 10:29 A.M., the DON reviewed and verified this concern. 3. [...]
  6. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure on-going psychiatric services and coordination of care for Resident #20. This affected one of five residents reviewed for unnecessary medications. The facility census was 61.
  7. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure monthly pharmacy recommendation/irregularity reports were acted upon in a timely manner. This affected Resident #20, one of five residents were reviewed for unnecessary medications. The facility census was 61.
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on interview and record review the facility failed to ensure non-pharmacological interventions were attempted prior to the use of an as needed anti-anxiety medication for Resident #48 and failed to ensure Resident #20 was free from unnecessary medications. This affected two of five residents reviewed for unnecessary medications. The facility census was 61.
  9. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview, and medical record review the facility failed to administer medications with a medication administration error rate of less than five percent. This affected one (Resident #7) of six residents observed during medication administration in the facility. There were two medication errors in 38 opportunities resulting in a 5.26% error rate. The facility census was 61.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 21, 2020
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the application of a treatment/cream was provided in a sanitary manner to minimize the spread of infection. This affected Resident #20, one of two residents, who were reviewed for wound/pressure ulcer care. The facility census was 61.

Fire safety inspections

15 fire safety citations on file: 8 on June 26, 2025, 4 on January 19, 2023, 3 on January 23, 2020.

Every fire safety citation15 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 26, 2025 · Corrected (the home has a date of correction)
  2. E
    Use approved construction type or materials.
    K 161 · June 26, 2025 · Corrected (the home has a date of correction)
  3. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 26, 2025 · Corrected (the home has a date of correction)
  4. E
    Provide properly protected cooking facilities.
    K 324 · June 26, 2025 · Corrected (the home has a date of correction)
  5. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · June 26, 2025 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 26, 2025 · Corrected (the home has a date of correction)
  7. E
    Meet other general requirements that are deficient.
    K 500 · June 26, 2025 · Corrected (the home has a date of correction)
  8. E
    Have proper medical gas storage and administration areas.
    K 923 · June 26, 2025 · Corrected (the home has a date of correction)
  9. F
    Install an approved automatic sprinkler system.
    K 351 · January 19, 2023 · Corrected (the home has a date of correction)
  10. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 19, 2023 · Corrected (the home has a date of correction)
  11. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 19, 2023 · Corrected (the home has a date of correction)
  12. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 19, 2023 · Corrected (the home has a date of correction)
  13. F
    Install an approved automatic sprinkler system.
    K 351 · January 23, 2020 · Corrected (the home has a date of correction)
  14. F
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · January 23, 2020 · Corrected (the home has a date of correction)
  15. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · January 23, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.573.693.86
Registered nurses0.580.640.69
All nursing staff on weekends3.383.283.42
Nurse aides1.97
Licensed practical nurses1.02
Nursing staff turnover (share who left in a year)75.3%48.7%45.8%
Registered nurse turnover53.8%43.9%42.9%
Administrators who left0

CMS expects 4.40 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.38 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.94 in April to June 2025 to 3.57 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.570.583.653.38 0.0%1 of 9064
Oct to Dec 20254.050.584.233.58 0.0%0 of 9261
Jul to Sep 20254.510.664.733.96 0.0%0 of 9258
Apr to Jun 20253.940.694.143.43 0.0%0 of 9161
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
1.65.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.63.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.36.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.03.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.08.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.424.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.712.912.0

Owners and operators

Legal business name: CONCORD VILLAGE SKILLED NURSING & REHABILITATION LTD. CMS links this home to Vrc Management, a group of 5 nursing homes averaging 4.8 stars overall.

NameRoleTypeShareSince
Fanego, AnaDirect ownership interestIndividual07/09/2012
Francus, AndrewDirect ownership interestIndividual07/09/2012
Francus, DavidDirect ownership interestIndividual09/28/2014
Francus, MichaelDirect ownership interestIndividual07/09/2014
Francus, RebeccaDirect ownership interestIndividual07/09/2014
Vrc Management, Inc.Operational/managerial controlOrganization01/01/2007
Francus, MichaelOperational/managerial controlIndividual01/01/2007
Hensley, AliciaOperational/managerial controlIndividual01/24/2019
Fanego, AnaAdp of the SNFIndividual09/28/2014
Francus, AndrewAdp of the SNFIndividual09/28/2014
Francus, DavidAdp of the SNFIndividual09/28/2014
Francus, MichaelAdp of the SNFIndividual09/28/2014
Francus, RebeccaAdp of the SNFIndividual09/28/2014
Hensley, AliciaAdp of the SNFIndividual01/24/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 22, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 23, 2020: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 23, 2020: "Implement a program that monitors antibiotic use."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on January 23, 2020: "Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit."

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Concord Village Skilled Nursing & Rehabilitation's Medicare star rating?
CMS rates Concord Village Skilled Nursing & Rehabilitation 5 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Concord Village Skilled Nursing & Rehabilitation get at its last inspection?
0 health deficiencies at the standard inspection on June 26, 2025. The Ohio average is 10.5.
Has Concord Village Skilled Nursing & Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Concord Village Skilled Nursing & Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Concord Village Skilled Nursing & Rehabilitation?
CMS lists 14 owners and managers, and links the home to Vrc Management. Legal business name: CONCORD VILLAGE SKILLED NURSING & REHABILITATION LTD.

Sources

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