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Mapleview Country Villa

775 South Street, Chardon, OH 44024 · Geauga County · (440) 286-8176

100 certified beds, about 84 residents a day · For profit - Corporation · Medicare and Medicaid since 2015

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366433 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 26, 2026, inspectors cited 4 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 21 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.61 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.99 of those hours.

53.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Legacy Health Services, an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
2E
4F
Potential for minimal harm
0A
0B
0C
June 4, 2026Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on record review, interview and review of facility policy, the facility failed to ensure medications were obtained timely from the pharmacy and were administered according to physician orders. This affected one (Resident #81) of three residents reviewed for medication administration. The facility census was 90.
February 26, 2026Standard inspection, Complaint inspection · 4 citations
  1. E
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on observation, staff interview, review of facility menu, and review of diet spreadsheets, the facility failed to ensure residents who were ordered a puree diet received all food items on the menu. This affected five residents (#2, #24, #50, #68 and #70) who were identified as ordered a pureed diet. The facility census was 85.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on observation, staff interview, medical record review, and review of facility policy, the facility failed to maintain the call light in reach of Resident #7. This affected one resident (#7) and had the potential to affect all 85 residents residing in the facility.
  3. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on record review and staff interview the facility failed to notify the appropriate state agency (The Ohio Department of Mental Health) of a significant change in a resident's mental health condition as required. This affected one resident (Resident #1) of one resident reviewed for preadmission screening and resident review (PASRR). The facility census was 85.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure residents received adequate nail care. This affected one resident (#8) of three residents investigated for activities of daily living (ADL) care. The facility census was 85.
June 16, 2025Complaint inspection · 8 citations
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on medical record review, review of the incident log, review of Quality Assurance and Performance Improvement (QAPI) data, review of hospital records, review of facility policy, and interviews with staff, the facility failed to prevent a significant medication error for Resident #51 when the resident's insulin medication with insulin hold parameters, was not administered with meals as ordered beginning on 02/02/25 and then on 05/08/25 was administered outside of the set parameters. Actual Harm occurred on 05/08/25 when Resident #51, who had severe cognitive impairment and required diabetes management with insulin, was admitted to the hospital with hypoglycemia (when blood glucose dropped below the normal range of relatively 80 to 130 milligrams per deciliter [mg/dL]). [...]
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on observation, interviews, record review, review of the PBJ (Payroll-Based Journal) Staffing Data Report, and review of facility assessment, schedules, incidents logs, resident care lists, policies and the staffing tool, the facility failed to provide adequate staffing to meet resident needs in the Rosewood residential area which contained three units, 200-hall front (a secured memory care unit), 200-hall middle, and 200-hall back. This affected 47 residents (#2, #3, #4, #5, #7, #8, #9, #10, #12, #14, #19, #20, #22, #24, #25, #27, #28, #30, #35, #36, #38, #40, #42, #45, #47, #49, #50, #51, #52, #55, #57, #58, #59, #60, #61, #62, #67, #68, #70, #71, #72, #75, #76, #79, #83, #84 and #85) who resided in the Rosewood residential area. The facility census was 88.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on observation, interview, record review and facility policy review, the facility failed to treat Resident #51 with dignity and respect. This affected one (Resident #51) of three residents reviewed for resident rights and had the potential to affect all 88 residents who resided in the facility.
  4. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on record review, observation, interview and facility policy review, the facility failed to maintain call lights within reach of Residents #24 and #50. This affected two (Residents #24 and #50) of 88 residents reviewed for call light accessibility. The facility census was 88.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on observation, interview, record review and review of the facility policy, the facility did not ensure Resident #52 was assisted with eating and drinking. This affected one (Resident #52) out of two residents reviewed that required feeding assistance. This had the potential to affect four (Residents #4, #36, #52, and #67) identified by the facility requiring assistance with feeding on the secured unit.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on observation, interview, record review and review of facility policy, the facility did not ensure residents had proper signage upon entry to their room indicating oxygen was in use and/or there was a physician order for the use of oxygen. This affected two (Residents #24 and #33) out of three residents reviewed for oxygen use. This had the potential to affect 14 (Residents #3, #7, #14, #24, #27, #28, #33, #35, #41, #44, #49, #51, #65, and #71) identified by the facility on oxygen.
  7. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on record review, interview, review of a self-reported incident (SRI), observation, and review of the facility policy, the facility did not ensure Resident #36 received trauma-informed care in accordance with professional standards of practice. This affected one (Resident #36) out of one resident reviewed for trauma informed care. This had the potential to affect four (Residents #36, #64, #84, and #87) identified by the facility with post-traumatic stress disorder (PTSD) and/or trauma.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2025
    Inspectors wroteBased on review of medical record, observation, interview, review of Center for Disease Control and Prevention (CDC) guidelines and review of facility policy, the facility did not ensure proper signage was utilized to identify Resident #78 was on transmission-based precautions (TBP) and did not ensure medical equipment was cleaned properly between resident use. This affected one (Resident #78) out of one resident identified by the facility on TBP and two (Residents #31 and #80) of three residents observed for proper infection control during the use of medical equipment. The facility census was 88.
November 7, 2024Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, record review and facility policy review, the facility failed to properly complete medication administration by leaving uncapped eye drops and nasal spray with pain relief gel at Resident #16's bedside and failed to administer medications to Resident #16 as ordered by the physician by error of omission or being late. This affected one resident (#16) of three residents reviewed for medication administration. The facility census was 81.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to properly store medications by leaving eye drops, nasal spray, and pain relief gel at the bedside for later administration when Resident #16 did not participate in or have an order for self-medication administration. This affected one resident (#16) of three residents reviewed for medication administration. The facility census was 81.
May 22, 2024Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation, staff interview, and facility policy review the facility failed to ensure the kitchen was clean and sanitary and food items were not expired. In addition, the hot water dish machine thermometer did not reach the appropriate rinse temperature, and the sanitizing sink was not at correct level to effectively kill virus or bacteria. This had the potential to affect all residents receiving food from the kitchen. The facility identified no residents were deemed no food by mouth. The facility census was 90.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on interview and record review the facility failed to implement the interventions of the comprehensive care plan related to pacemaker care for Resident #92. This affected one resident (#92) of nineteen residents reviewed for comprehensive care plans. The facility census was 90.
  3. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on record review and interview, the facility failed to thoroughly complete a discharge recapitulation of stay for Resident #96. This affected one resident (#96) of three residents reviewed for discharge. The facility census was 90.
November 28, 2023Complaint inspection · 2 citations
  1. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure proper serving sizes were served according to the menu spreadsheet for the corn, creamed corn, pureed corn, and the pureed Spanish rice served at lunch. This had the potential to affect all residents one resident (#92) who received nothing by mouth. The facility census was 93.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure staff wore hair nets prior to entering the kitchen. This had the potential to affect all residents except one resident (#92) who received nothing by mouth. The facility census was 93.
May 18, 2023Standard inspection · 1 citation
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 23, 2023
    Inspectors wroteBased on observation, record review, interview, and facility policy review the facility failed to prepare and store food items to prevent contamination and potential food borne illness. This had the potential to affect all 94 residents residing in the facility who consumed food prepared in the facility kitchen, including those with puree diets: Residents # 57, #50, #59, #70, #41, #1, and #51. There were no residents at the facility unable to consume food by mouth.

Fire safety inspections

1 fire safety citation on file: 1 on May 18, 2023.

Every fire safety citation1 citation
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 18, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.613.693.86
Registered nurses0.990.640.69
All nursing staff on weekends3.113.283.42
Nurse aides1.27
Licensed practical nurses1.35
Nursing staff turnover (share who left in a year)53.8%48.7%45.8%
Registered nurse turnover26.7%43.9%42.9%
Administrators who left0

CMS expects 4.81 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.82 on weekdays and 3.11 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.19 in April to June 2025 to 3.61 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.610.993.823.11 7.1%0 of 9084
Oct to Dec 20253.450.803.563.17 4.8%0 of 9287
Jul to Sep 20253.160.593.282.87 1.6%0 of 9292
Apr to Jun 20253.190.623.282.99 1.6%0 of 9188
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.55.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.80.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.53.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.36.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.83.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.58.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.324.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
4.712.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.81.8

Owners and operators

Legal business name: MAPLEVIEW OPERATING COMPANY LLC. CMS links this home to Legacy Health Services, a group of 10 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Oh 10 Holdco LLC5% or greater direct ownership interestOrganization100%07/06/2022
Cc Oh10 Opco LLC5% or greater indirect ownership interestOrganization07/06/2022
Chavos221 Holdings LLC5% or greater indirect ownership interestOrganization07/06/2022
Chavos221 Irrv Tr5% or greater indirect ownership interestOrganization07/06/2022
Lionsview Opco Nr LLC5% or greater indirect ownership interestOrganization07/06/2022
Lionsview Sc LLC5% or greater indirect ownership interestOrganization07/06/2022
Living26 Holdings LLC5% or greater indirect ownership interestOrganization07/06/2022
Living26 Irrv Tr5% or greater indirect ownership interestOrganization07/06/2022
Sapphire143 Holdings LLC5% or greater indirect ownership interestOrganization07/06/2022
Sapphire143 Irrv Tr5% or greater indirect ownership interestOrganization07/06/2022
Stump, BarryW-2 managing employeeIndividual03/08/2022
Sharvit, EliavCorporate officerIndividual04/14/2009
Stump, BarryCorporate officerIndividual07/17/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on February 26, 2026: "Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on February 26, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 4, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 26, 2026: "Reasonably accommodate the needs and preferences of each resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.11 hours per resident per day, below the Ohio average of 3.28.

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Mapleview Country Villa's Medicare star rating?
CMS rates Mapleview Country Villa 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Mapleview Country Villa get at its last inspection?
4 health deficiencies at the standard inspection on February 26, 2026. The Ohio average is 10.5.
Has Mapleview Country Villa been fined?
CMS lists no fines in the last three years.
Does Mapleview Country Villa accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Mapleview Country Villa?
CMS lists 13 owners and managers, and links the home to Legacy Health Services. Legal business name: MAPLEVIEW OPERATING COMPANY LLC.

Sources

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