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Citizens Medical Center Ltcu

1625 S Franklin Avenue, Colby, KS 67701 · Thomas County · (785) 462-8295

60 certified beds, about 43 residents a day · Non profit - Corporation · Medicare and Medicaid since 2017

Inside a hospital Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 175554 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 8, 2026, inspectors cited 5 health deficiencies (the Kansas average is 9.5, the national average 9.2).

Of 18 health citations since October 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $17,124 in the last three years; the largest was $17,124, and the latest is dated June 5, 2024.

Nurses and nurse aides worked 4.07 hours per resident per day, against 4.07 across Kansas and 3.86 nationally. Registered nurses accounted for 1.24 of those hours.

47.4% of nursing staff left within the year CMS measured (Kansas average 48.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
1E
1F
Potential for minimal harm
0A
0B
0C
July 8, 2026Standard inspection · 5 citations
  1. F
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the required annual performance reviews were completed for four randomly selected nurse aides reviewed.
  2. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on record review and interview, the facility failed to implement a policy to screen potential employees for a history of abuse, neglect, exploitation, or misappropriation when the facility failed to obtain a criminal background check and license verification upon hire of a Licensed Nurse (LN) I.
  3. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a 14-day stop date or a specified duration with a rationale for Resident (R) 11's ongoing as-needed (PRN) antianxiety medication (a class of medications that calm and relax people).
  4. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure Resident (R) 2 and R17 and their representatives were provided with a bed hold policy. The facility failed to ensure R2 and R17 and their representatives were provided with a written notification of transfer that included a statement of the right to appeal and the state ombudsman information, upon their transfer to the hospital as soon as practicable upon their transfer to the hospital. The facility failed to ensure the long-term care ombudsman (LTCO) was notified of R2 and R17's transfer to the hospital as soon as practicable.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one resident, Resident (R) 14, maintained skin integrity when she received numerous skin tears (traumatic wounds caused by friction, shear, or blunt force that separate the top layer of the skin from the layer beneath it) during staff-assisted care.
August 7, 2024Standard inspection · 7 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility has a census of 43 residents. The sample included 12 residents, with three reviewed for skin conditions, not pressure-related. Based on observation, record review, and interview, the facility failed to revise the care plan for Resident (R) 3 to include the use of protective sleeves to prevent skin injury. This placed the resident at risk for further skin injury due to uncommunicated care needs.
  2. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents with one resident reviewed for discharge. Based on record review and interview the facility failed to complete a recapitulation (a concise summary of stay and course of treatment in the facility) of Resident (R) 45's stay in the facility. This placed the resident at risk of unmet care needs.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents, with three reviewed for skin conditions, not pressure-related. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 3, who received anticoagulant (medication that inhibits the coagulation of blood), received the care as required to prevent skin injuries including Dermasaver sleeves (protects fragile skin prone to skin tears and bruises) and sheepskin surface padding. This placed R3 at risk for further skin injury.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents with two residents sampled for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction). Based on observation, record review, and interview, the facility staff failed to implement interventions to prevent development and promote healing of pressure ulcers for Resident (R)26, who had a Stage 4 pressure ulcer (a deep pressure wound that reaches the muscles, ligaments, or even bone) when staff did not reposition R26 per the plan of care. This placed R26 at risk for the development of new pressure injuries or delayed healing of the existing pressure ulcer.
  5. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents with five reviewed for unnecessary drugs. Based on observation, interview, and record review the facility failed to ensure the Consultant Pharmacist identified and reported to facility administration the lack of a documented physician rationale which included the multiple unsuccessful attempts for nonpharmacological symptom management and risk versus benefits for the continued use of an antipsychotic (class of medications used to treat mental disorder characterized by gross impairment in reality testing) and/or for not attempting a gradual dose reduction (GDR) for psychotropic (alters mood or thought) medications and that staff had not administered the physician ordered as needed (PRN) blood pressure medication when the blood pressure was out of parameters, placing R7 at risk for further issues related to [...]
  6. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents with five reviewed for unnecessary drugs. Based on observation, interview, and record review the facility failed to administer two blood pressure medications based on the blood pressure monitoring per the physician's orders for Resident (R) 7. This placed the resident at risk for unnecessary medication resulting from abnormal blood pressure.
  7. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteThe facility had a census of 43 residents. The sample included 12 residents with five reviewed for unnecessary drugs. Based on observation, interview, and record review the facility failed to obtain a written risk versus benefit rationale from the physician for the continued use of four psychotropic (alters mood or thought) drugs for Resident (R) 7. This placed R7 at risk for unnecessary psychotropic medications and related side effects.
June 5, 2024Complaint inspection · 1 citation
  1. J
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteThe facility identified a census of 44 residents with three residents reviewed for neglect. Based on record review, observation, and interview, the facility failed to ensure Resident (R) 1 who had a history of respiratory failure and chronic obstructive pulmonary disease (COPD- a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) received the required respiratory services. On 05/21/24 at 09:58 AM Certified Nurse Aide (CNA) M failed to provide R1's continuous oxygen at 4 Liters (L) per minute for forty-five minutes, while staff provided R1 a bath. At 10:45 AM CNA M assisted R1 back to his wheelchair after bathing and dressing him; when R1 sat down he became unresponsive. Certified Medication Aide (CMA) R entered the bathhouse and noted R1 had no color and was struggling to breathe. [...]
October 13, 2022Standard inspection · 5 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) November 5, 2022
    Inspectors wroteThe facility had a census of 48 residents. The sample included 13 residents, with three reviewed for nutrition. Based on observation, record review, and interview, the facility failed to identify weight loss and involve the Registered Dietician (RD) for weight loss interventions to address the significant unplanned weight loss for one sampled resident, Residents (R) 20. The facility further failed to monitor nutritional supplement intake for R20 after the significant loss to evaluate the effectiveness of the intervention. R20 had a significant unplanned weight loss of 14.06 percent (%) in three months and remained at risk for further loss and impaired nutrition.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2022
    Inspectors wroteThe facility had a census of 48 residents. The sample included 13 residents, with two reviewed for urinary catheters (tube inserted into the bladder to drain urine into a collection bag). Based on observation, record review, and interview, the facility failed to cover the urinary catheter bag for one sampled resident, Resident (R) 45. This placed the resident at risk for impaired dignity and respect.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2022
    Inspectors wroteThe facility had a census of 48 residents. The sample included 13 residents. Based on observation, interview, and record review, the facility staff failed to report Resident (R) 35 and R32's allegations of abuse to facility administration as required. This deficient practice placed R35, and R32 at risk of ongoing abuse.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2022
    Inspectors wroteThe facility had a census of 48 residents. The sample included 13 residents. Based on observation, record review and interview the facility failed to provide the necessary cares and services to ensure appropriate wheelchair posture and positioning for one sampled resident, Resident (R) 34. This placed the resident at risk for pain and skin breakdown.
  5. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 5, 2022
    Inspectors wroteThe facility had a census of 48 residents. The sample included 13 residents, with two reviewed for urinary catheters (tube inserted into the bladder to drain urine into a collection bag). Based on observation, record review, and interview, the facility failed to maintain catheter tubing in a sanitary manner when the catheter tubing touched the floor for one sample resident, Resident (R) 45. This placed the resident at risk for urinary tract infections (UTIs).

Fire safety inspections

26 fire safety citations on file: 10 on July 8, 2026, 9 on August 7, 2024, 7 on October 13, 2022.

Every fire safety citation26 citations
  1. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · July 8, 2026 · Not yet corrected
  2. F
    Conduct testing and exercise requirements.
    E 39 · July 8, 2026 · Not yet corrected
  3. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 8, 2026 · Not yet corrected
  4. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 8, 2026 · Not yet corrected
  5. E
    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    K 343 · July 8, 2026 · Not yet corrected
  6. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 8, 2026 · Not yet corrected
  7. D
    Meet other general requirements that are deficient.
    K 300 · July 8, 2026 · Not yet corrected
  8. D
    Construct fire resistant interior walls.
    K 331 · July 8, 2026 · Not yet corrected
  9. D
    Have elevators that firefighters can control in the event of a fire.
    K 531 · July 8, 2026 · Not yet corrected
  10. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 8, 2026 · Not yet corrected
  11. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · August 7, 2024 · Corrected (the home has a date of correction)
  12. F
    Conduct testing and exercise requirements.
    E 39 · August 7, 2024 · Corrected (the home has a date of correction)
  13. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 7, 2024 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 7, 2024 · Corrected (the home has a date of correction)
  15. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 7, 2024 · Corrected (the home has a date of correction)
  16. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 7, 2024 · Corrected (the home has a date of correction)
  17. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 7, 2024 · Corrected (the home has a date of correction)
  18. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · August 7, 2024 · Corrected (the home has a date of correction)
  19. D
    Ensure proper usage of power strips and extension cords.
    K 920 · August 7, 2024 · Corrected (the home has a date of correction)
  20. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 13, 2022 · Corrected (the home has a date of correction)
  21. F
    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    K 901 · October 13, 2022 · Corrected (the home has a date of correction)
  22. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 13, 2022 · Corrected (the home has a date of correction)
  23. E
    Install corridor and hallway doors that block smoke.
    K 363 · October 13, 2022 · Corrected (the home has a date of correction)
  24. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 13, 2022 · Corrected (the home has a date of correction)
  25. E
    Have proper medical gas storage and administration areas.
    K 923 · October 13, 2022 · Corrected (the home has a date of correction)
  26. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 5, 2024Fine $17,124

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeKansasUnited States
All nursing staff (RN, LPN and aides)4.074.073.86
Registered nurses1.240.710.69
All nursing staff on weekends3.373.603.42
Nurse aides2.68
Licensed practical nurses0.15
Nursing staff turnover (share who left in a year)47.4%48.1%45.8%
Registered nurse turnover38.5%42.0%42.9%
Administrators who left0

CMS expects 3.22 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.35 on weekdays and 3.37 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.13 in April to June 2025 to 4.07 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.071.244.353.37 0.0%0 of 9043
Oct to Dec 20253.921.134.103.46 2.0%0 of 9242
Jul to Sep 20253.931.274.213.23 2.6%0 of 9243
Apr to Jun 20254.131.144.343.59 11.0%0 of 9143
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Kansas, Jan to Mar 20264.010.674.193.564.8%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeKansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.117.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.51.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.04.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
21.516.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.84.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
6.318.115.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.11.8

Owners and operators

Legal business name: CITIZENS MEDICAL CENTER INC.

NameRoleTypeShareSince
Dixon, HeatherW-2 managing employeeIndividual12/09/2013
McCorkle, DavidW-2 managing employeeIndividual03/31/2022
Stover, PhilipW-2 managing employeeIndividual06/10/2019
McCorkle, DavidCorporate officerIndividual03/31/2022
Stover, PhilipCorporate officerIndividual06/10/2019
Citizens Medical Center IncOperational/managerial controlOrganization02/16/2015
McCorkle, DavidOperational/managerial controlIndividual03/31/2022
Stover, PhilipOperational/managerial controlIndividual06/10/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on July 8, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 8, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on August 7, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 8, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.37 hours per resident per day, below the Kansas average of 3.60.

Other nursing homes nearby

Common questions

What is Citizens Medical Center Ltcu's Medicare star rating?
CMS rates Citizens Medical Center Ltcu 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Citizens Medical Center Ltcu get at its last inspection?
5 health deficiencies at the standard inspection on July 8, 2026. The Kansas average is 9.5.
Has Citizens Medical Center Ltcu been fined?
Yes. CMS lists 1 fine totaling $17,124 in the last three years.
Does Citizens Medical Center Ltcu accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Citizens Medical Center Ltcu?
CMS lists 8 owners and managers. Legal business name: CITIZENS MEDICAL CENTER INC.

Sources

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