Complete Care at Annapolis
900 Van Buren Street, Annapolis, MD 21403 · Anne Arundel County · (410) 267-8653
97 certified beds, about 78 residents a day · For profit - Corporation · Medicare and Medicaid since 1976
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 215005 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 10, 2026, inspectors cited 8 health deficiencies (the Maryland average is 17, the national average 9.2).
None of its 30 health citations since November 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.63 hours per resident per day, against 3.87 across Maryland and 3.86 nationally. Registered nurses accounted for 0.71 of those hours.
44.9% of nursing staff left within the year CMS measured (Maryland average 40.2%).
CMS links it to Complete Care, an affiliated group of 85 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1411/19
812/24
803/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
29D
1E
0F
Potential for minimal harm
0A
0B
0C
March 10, 2026Standard inspection, Complaint inspection · 8 citations
- E Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Inspectors wroteBased on record review, interview with residents, and the facility staff, it was determined that the facility failed to ensure that quarterly resident fund account statements were provided to residents. This was evident for four residents (Residents #86, # 1, #3 and #47) out of five residents reviewed for personal funds during the facility's recertification survey.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews, observations and record reviews, it was determined that the facility failed to revise residents care plan in a timely manner and implement the care plan interventions. This was evident for 2 (Resident #93 and #8) out of 2 residents reviewed for falls during the annual survey.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interviews and observations it was determined that the facility failed to utilize Video Remote Interpreting (VRI) services to communicate with deaf residents. This was evident for 1 (Resident #47) out of 4 residents reviewed for communication-sensory impairment during the annual survey. Video Remote Interpreting (VRI) is a service that uses video technology to connect a deaf or hard of hearing person with a sign language interpreter who appears on a screen (tablet, computer, or monitor). The interpreter signs what the staff say and voices what the resident signs so both sides can understand each other.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interviews and medical record review, it was determined that the facility staff failed to provide oral hygiene care and showers to dependent residents. This was evident for 2 (Resident #93 and #86) out of 3 residents reviewed for Activities of Daily Living (ADL) care during the annual survey.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and staff interview, it was determined that the facility failed to ensure that oxygen administration equipment was dated and labeled after being changed in accordance with physician orders and facility expectations. This was evident for 2 (Residents #109 and #20) out of 2 residents reviewed for oxygen therapy during the facility's recertification/complaint survey.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on resident interview, record review, and staff interview, it was determined that the facility failed to administer time sensitive medication on time. This was evident for 1 (Resident #108) out of 7 residents reviewed during the recertification survey.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observations, interviews and record reviews, it was determined that the facility failed to provide residents' food in accordance with the resident's preferences. This was evident for 2 (Resident #8 and #39) out 4 residents reviewed for dining during the annual survey.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interview, it was determined that the facility failed to store food products in accordance with professional standards for food safety. This was evident in 3 out of 3 food storage areas observed during the initial Kitchen tour.
December 11, 2024Standard inspection, Complaint inspection · 8 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of facility reported incident investigation and interview, it was determined the facility staff failed to 1) report an alleged violation (elopement) within 2 hours to the regulatory agency, the Office of Health Care Quality and 2) report an allegation of abuse in a timely manner to the state agency, immediately, but not later than two hours after the allegation is made. This was evident for 2 residents (#83 and #98) of 2 residents reviewed for timely reporting an alleged violation during a recertification/complaint survey.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review and staff interview it was determined the facility staff failed to notify the resident/resident representative (RP) in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 1 (#65) of 2 residents reviewed for hospitalization during a recertification/complaint survey.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on medical record review and staff interview it was determined the facility staff failed to notify the resident/resident representative in writing of the bed-hold policy upon transfer of a resident to an acute care facility. This was evident for 1 (#65) of 2 residents reviewed for hospitalization during a recertification/complaint survey.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on medical record review, staff interview, and observation, it was determined that the facility staff failed to provide an activities program to meet the needs and preferences of residents by 1) not performing activities with residents per care plan and 2) not documenting care plan activities. This was evident for 1 resident (Resident #31) reviewed during the Medicare/Medicaid recertification survey.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, medication record review and interview with facility staff, it was determined that the facility failed to direct a resident (#45) to rinse their mouth after the administration of an inhaler as ordered by the physician. This occurred for one (Resident #45) of four residents observed during a medication observation during the recertification/complaint survey.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on a facility reported incident, medical record review, and staff interview, it was determined that the facility staff failed to provide adequate supervision to a resident to prevent unsafe wandering/elopement. This was evident for 2 (#98, #29) of 2 residents reviewed for elopement during a recertification/complaint survey.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, review of records and interview with facility staff and resident, it was determined that the facility failed to provide necessary respiratory care services for residents by failing to implement the physician order for a resident with tracheostomy. This was evident for 1 resident (Resident #54) reviewed for respiratory care during the Medicare/Medicaid recertification survey.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and staff interviews, it was determined that the facility failed to follow up with pharmacy recommendations after the monthly reviews were completed. This was evident for 2 (#56 and #10) of 5 residents reviewed for unnecessary medications during the recertification/complaint survey.
November 14, 2019Standard inspection · 14 citations
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and staff interview it was determined that the facility failed to thoroughly investigate the allegation of misappropriation of property for a resident. This was evident for 1 of 1 resident (Resident #7) selected for review of misappropriation of property and 1 of 40 residents selected for review during the annual survey process.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on resident interview, medical record review and staff interview, it was determined that the facility staff failed to conduct an accurate, comprehensive assessment for a resident with dental complaints. This was evident for 1 of 2 residents (Resident #4) reviewed for dental care issues during an annual recertification survey.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on reviews of a medical record and staff interview, it was determined that the facility nursing staff failed to implement a comprehensive person-centered care plan regarding: 1) a resident's pain management and anxiety and 2) a resident's medical diagnosis. This was evident for 2 of 7 residents (Residents #59 and #40) reviewed for unnecessary medications during an annual recertification survey.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, reviews of a medical record, and staff interview, it was determined that the facility failed to: 1) obtain a physician order for the continued use of an abdominal binder, and 2) revise a comprehensive care plan for the use of an abdominal binder that listed specific nursing interventions for the care of Resident's skin and the application and removal of an abdominal binder. This was evident for 1 of 2 residents (Resident #50) reviewed for care planning during an annual recertification survey.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, medical record review and interview, it was determined the facility staff failed to provide a resident with the highest practicable well-being of care and the facility staff failed to follow physician orders as written for daily dressing change to the left stump. This was evident for 1 of 40 residents (Resident #7) selected for review during the survey process.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on medical record review and interview, the facility failed to provide treatment/services to maintain vision. This is evident for 1 out of 40 residents (Resident #7) selected for review during the investigation stage of the survey process.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, medical record review and interview, it was determined the facility staff failed to ensure residents were free from unnecessary medications. This was evident for 2 of 6 residents (Resident #318 and Resident #3) selected for review of unnecessary mediations and 2 of 40 residents selected for review during the annual survey process.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review and interview, it was determined the facility staff failed to conduct AIMs testing on a resident. This was evident for 1 of 40 residents (Resident #6) selected for review during the survey process.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, it was determined the facility staff failed to properly store medications. This was observed twice during an annual recertification survey.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on medical record review and interview, it was determined the facility staff failed to obtain laboratory blood specimen and urinalysis for Resident (#318). This was evident for 1 of 40 residents selected for review during the annual survey process.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on resident interview, medical record review and staff interview, it was determined that the facility staff failed to take steps to obtain dental services for a resident with complaints of missing teeth and difficulty chewing. This was evident for 1 of 2 residents (Resident #4) reviewed for dental care issues during an annual recertification survey.
- D Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on observation and interview, it was determined the facility staff failed to maintain confidential information located in a medication cart computer. This was observed twice during an annual recertification survey.
- D Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on reviews of administrative records and staff interviews, it was determined that the facility failed to take steps to provide staff education to all Geriatric Nursing Assistant (GNA) staff members regarding the care of ventilator dependent residents. This was evident for 3 of 6 GNA staff members (GNA #28, #29. #30) reviewed during the survey.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on reviews of a medical record and staff interview, it was determined that the nursing staff failed to maintain an accurate medical record by not documenting the administration of a narcotic pain medication 11 times in the resident's medical record (Resident #59 and not documenting a complete and accurate diagnoses list for Resident #40. This was evident for 2 of 7 residents (Resident #59 and #40) reviewed for unnecessary medications during an annual recertification survey.
Fire safety inspections
31 fire safety citations on file: 3 on March 10, 2026, 22 on December 11, 2024, 6 on November 14, 2019.
Every fire safety citation31 citations
- E Inspect, test, and maintain automatic sprinkler systems.
- E Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- D Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Provide a written emergency evacuation plan.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Have properly located and lighted "Exit" signs.
- E Have proper medical gas storage and administration areas.
- D Provide properly protected cooking facilities.
- D Install an approved automatic sprinkler system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Meet other general requirements that are deficient.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
- D Provide properly sized and located linen or trash receptacles.
- D Have restrictions on the use of portable space heaters.
- D Meet requirements for the use of electrical equipment.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have properly located and lighted "Exit" signs.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maryland | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.63 | 3.87 | 3.86 |
| Registered nurses | 0.71 | 0.84 | 0.69 |
| All nursing staff on weekends | 3.11 | 3.47 | 3.42 |
| Nurse aides | 1.82 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 44.9% | 40.2% | 45.8% |
| Registered nurse turnover | 46.2% | 38.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.08 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.84 on weekdays and 3.11 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.63 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.63 | 0.71 | 3.84 | 3.11 | 13.5% | 0 of 90 | 78 |
| Oct to Dec 2025 | 3.77 | 0.71 | 4.01 | 3.14 | 5.0% | 0 of 92 | 75 |
| Jul to Sep 2025 | 3.93 | 0.74 | 4.15 | 3.36 | 11.8% | 0 of 92 | 79 |
| Apr to Jun 2025 | 3.62 | 0.59 | 3.76 | 3.25 | 6.6% | 0 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maryland, Jan to Mar 2026 | 3.73 | 0.74 | 3.88 | 3.34 | 8.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maryland | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.8 | 20.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.7 | 22.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.6 | 5.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.2 | 13.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.1 | 21.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.4 | 9.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.2 | 1.8 |
Owners and operators
Legal business name: COMPLETE CARE AT ANNAPOLIS LLC. CMS links this home to Complete Care, a group of 85 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| PC Md5 Opco Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 02/01/2023 |
| PC Md5 Topco LLC | 5% or greater indirect ownership interest | Organization | 02/01/2023 | |
| Sms 2021 Trust | 5% or greater indirect ownership interest | Organization | 02/01/2023 | |
| Des Capital LLC | Indirect ownership interest | Organization | 02/01/2023 | |
| Jrk Investments LLC | Indirect ownership interest | Organization | 02/01/2023 | |
| Klugman, Jacob | Indirect ownership interest | Individual | 02/01/2023 | |
| Stein, Shalom | Indirect ownership interest | Individual | 02/01/2023 | |
| Sternbuch, Daniel | Indirect ownership interest | Individual | 02/01/2023 | |
| Stein, Shalom | Managing control - governing body | Individual | 02/01/2023 | |
| Stein, Shalom | Corporate officer | Individual | 02/01/2023 | |
| Bharaj, Narender | Operational/managerial control | Individual | 02/01/2023 | |
| Cox, Vickie | Operational/managerial control | Individual | 02/01/2023 | |
| Mansfield, Melissa | Operational/managerial control | Individual | 02/01/2023 | |
| Silverberg, Nisanel | Operational/managerial control | Individual | 02/01/2023 | |
| Wade, Kahlil | Operational/managerial control | Individual | 02/12/2023 | |
| Willis, Michael | Operational/managerial control | Individual | 04/01/2023 | |
| Schonfeld, Akiva | Trustee of the SNF | Individual | 02/01/2023 | |
| Stein, Shalom | Trustee of the SNF | Individual | 02/01/2023 | |
| Adesse Holdings LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Adesse Md Peace Md5 Propco Holdco LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Adesse Md5 Propco Holdco LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Annapolis Md Propco LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Hc Family Trust | Adp of the SNF | Organization | 02/01/2023 | |
| Md 4 Propco Holdco LLC | Adp of the SNF | Organization | 02/01/2023 | |
| PC Md5 Topco LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Peace Capital Holdings LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Sms 2021 Trust | Adp of the SNF | Organization | 02/01/2023 | |
| Bharaj, Narender | Adp of the SNF | Individual | 02/01/2023 | |
| Cox, Vickie | Adp of the SNF | Individual | 02/01/2023 | |
| Mansfield, Melissa | Adp of the SNF | Individual | 02/01/2023 | |
| Schonfeld, Akiva | Adp of the SNF | Individual | 02/01/2023 | |
| Silverberg, Nisanel | Adp of the SNF | Individual | 02/01/2023 | |
| Wade, Kahlil | Adp of the SNF | Individual | 02/12/2024 | |
| Willis, Michael | Adp of the SNF | Individual | 04/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on March 10, 2026: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on March 10, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on March 10, 2026: "Ensure that residents are free from significant medication errors."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on March 10, 2026: "Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.11 hours per resident per day, below the Maryland average of 3.47.
Other nursing homes nearby
- Autumn Lake Healthcare at Spa Creek Annapolis, 0.7 mi · 3 of 5 stars · 73 citations
- Ginger Cove Annapolis, 3.7 mi · 4 of 5 stars · 12 citations
- South River Rehabilitation and Wellness Center Edgewater, 4.1 mi · 4 of 5 stars · 52 citations
- Future Care Annapolis Annapolis, 5.3 mi · not rated · 0 citations
- Future Care Chesapeake Arnold, 6.1 mi · 5 of 5 stars · 21 citations
- Fairfield Nursing & Rehabilitation Center Crownsville, 7.7 mi · 2 of 5 stars · 58 citations
- Complete Care at Severna Park LLC Severna Park, 9.4 mi · 3 of 5 stars · 67 citations
- Autumn Lake Healthcare at Crofton Crofton, 10.9 mi · 4 of 5 stars · 37 citations
Maryland contacts for a concern about a nursing home
These are the official offices in Maryland. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maryland Department of Health, Office of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maryland Long-Term Care Ombudsman Program, Maryland Department of Aging, 800-243-3425. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maryland Health Care Commission, Maryland Quality Reporting, Nursing Homes, where Maryland publishes its own records on licensed homes.
Common questions
- What is Complete Care at Annapolis's Medicare star rating?
- CMS rates Complete Care at Annapolis 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Complete Care at Annapolis get at its last inspection?
- 8 health deficiencies at the standard inspection on March 10, 2026. The Maryland average is 17.
- Has Complete Care at Annapolis been fined?
- CMS lists no fines in the last three years.
- Does Complete Care at Annapolis accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Complete Care at Annapolis?
- CMS lists 34 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT ANNAPOLIS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.