What is Countryside Manor Health & Living Community's Medicare star rating?

CMS rates Countryside Manor Health & Living Community 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Countryside Manor Health & Living Community get at its last inspection?

2 health deficiencies at the standard inspection on February 23, 2026. The Indiana average is 7.2.

Has Countryside Manor Health & Living Community been fined?

CMS lists no fines in the last three years.

Does Countryside Manor Health & Living Community accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Countryside Manor Health & Living Community?

CMS lists 70 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Countryside Manor Health & Living Community: Inspections

The record in brief

At its most recent standard inspection, on February 23, 2026, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 14 health citations since December 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.28 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.

42.5% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

612/23

206/24

109/24

201/25

104/25

202/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

10D

Potential for minimal harm

February 23, 2026Standard inspection · 2 citations

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2026

Inspectors wroteBased on record review and interview, the facility failed to ensure Skilled Nursing Facility Advanced Beneficiary Notices (SFN ABN) were provided to residents and/or resident representatives at the end of Medicare A covered services and failed to ensure the forms were completed appropriately when provided to residents and/or resident representatives for 2 of 3 residents reviewed for Beneficiary Notice. (Residents 104 and 41) The deficient practice was corrected on 2/9/26, prior to the start of survey, and was therefore past noncompliance.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2026

Inspectors wroteBased on observation and interview, the facility failed to ensure insulin (a medication to treat diabetes mellitus) pens were labeled with resident identifiers, dated when opened, and disposed of when expired for 2 of 5 carts reviewed for medication storage. (300 south cart and 300 short cart)

April 11, 2025Complaint inspection · 1 citation

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure staff followed resident care plan interventions and facility protocol while utilizing a mechanical lift during a transfer of a dependent resident for 1 of 4 residents reviewed for accidents. (Resident B)

January 3, 2025Standard inspection · 2 citations

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure completion of wound care treatment as ordered to promote healing of a pressure injury for 1 of 3 residents reviewed for pressure injuries. (Resident 63) Finding Includes: Resident 63's clinical record was reviewed on 12/30/24 at 11:04 a.m. Diagnoses included an unspecified fracture of lower end of right femur, unspecified disorder of the skin and subcutaneous tissue, and end stage renal disease. A quarterly Minimum Data Set (MDS) assessment, dated 11/8/24, indicated the resident did not have any pressure injuries, was occasionally incontinent of bowel and bladder, required partial staff assistance for bed mobility, and did not transfer to utilize the toilet. A current care plan, dated 11/13/24, indicated Resident 63 was at risk for skin breakdown. [...]
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 20, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection prevention and control procedures related to contact isolation (additional precautions used when standard precautions may not be enough to stop the spread of infection) precautions for 2 of 3 resident reviewed for transmission-based precautions. (Resident 61 and 227)

September 11, 2024Complaint inspection · 1 citation

D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 1, 2024

Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate an allegation of misappropriation of resident property for 1 of 3 residents reviewed for misappropriation. (Resident B)

June 24, 2024Complaint inspection · 2 citations

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 9, 2024

Inspectors wroteBased on interview and record review, the facility failed to report an incident of a resident leaving the facility and the facility being unsure of her whereabouts for 1 of 1 resident reviewed for an unusual occurrence. (Resident C)
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 9, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medication carts were kept locked when unattended, and failed to ensure proper labeling of medications for 2 of 3 carts observed for medication storage on the 200 Hall.

December 4, 2023Standard inspection · 6 citations

E

Honor the resident's right to organize and participate in resident/family groups in the facility.

F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on interview and record review, the facility failed to resolve resident council concerns related to call lights being turned off prior to assistance and long call light wait times. (Residents 2, 9, 10, 16, 20, 38, 49, 54 and 73)
E

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F582 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on interview and record review, the facility failed to provide notification of Medicare non-coverage for 3 of 3 residents reviewed for beneficiary protection notifications. (Resident 68, 185, and 71)
E

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on record review and interview, the facility failed to educate resident council members on the facility grievance process. (Residents 9, 16, 20, 38, 54, and 73)
E

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on record review and interview, the facility failed to ensure comprehensive assessments were completed per the Resident Assessment Instrument (RAI) specified timeline. (Resident 63, 38, 47, 79 and 287)
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure narcotics were reconciled per facility policy for 2 of 3 medication carts reviewed for medication storage. (41 South cart and 41 North cart)
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023

Inspectors wroteBased on observation and interview, the facility failed to appropriately label medications brought in to the facility by the resident or resident family and stored in the medication cart in 1 of 3 medication carts. (34 South Hall medication cart)

Fire safety inspections

28 fire safety citations on file: 18 on February 23, 2026, 2 on January 3, 2025, 8 on December 4, 2023.

Every fire safety citation28 citations

F
Address subsistence needs for staff and patients.

E 15 · February 23, 2026 · Corrected (the home has a date of correction)
F
Implement emergency and standby power systems.

E 41 · February 23, 2026 · Corrected (the home has a date of correction)
F
Meet other general requirements that are deficient.

K 300 · February 23, 2026 · Corrected (the home has a date of correction)
F
Install a fire alarm system that can be heard throughout the facility.

K 341 · February 23, 2026 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 23, 2026 · Corrected (the home has a date of correction)
F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · February 23, 2026 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 23, 2026 · Corrected (the home has a date of correction)
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · February 23, 2026 · Corrected (the home has a date of correction)
E
Install proper backup exit lighting.

K 281 · February 23, 2026 · Corrected (the home has a date of correction)
E
Have properly located and lighted "Exit" signs.

K 293 · February 23, 2026 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · February 23, 2026 · Corrected (the home has a date of correction)
E
Construct fire resistant interior walls.

K 331 · February 23, 2026 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · February 23, 2026 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · February 23, 2026 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · February 23, 2026 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · February 23, 2026 · Corrected (the home has a date of correction)
E
Have restrictions on the use of portable space heaters.

K 781 · February 23, 2026 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · February 23, 2026 · Corrected (the home has a date of correction)
F
Ensure that testing and maintenance of electrical equipment is performed.

K 921 · January 3, 2025 · Corrected (the home has a date of correction)
C
Meet other general requirements that are deficient.

K 300 · January 3, 2025 · Corrected (the home has a date of correction)
F
Implement emergency and standby power systems.

E 41 · December 4, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · December 4, 2023 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · December 4, 2023 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · December 4, 2023 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · December 4, 2023 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · December 4, 2023 · Corrected (the home has a date of correction)
E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · December 4, 2023 · Corrected (the home has a date of correction)
C
Establish policies and procedures for sheltering.

E 22 · December 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Indiana	United States
All nursing staff (RN, LPN and aides)	3.28	3.69	3.86
Registered nurses	0.46	0.67	0.69
All nursing staff on weekends	2.86	3.25	3.42
Nurse aides	2.13
Licensed practical nurses	0.69
Nursing staff turnover (share who left in a year)	42.5%	45.9%	45.8%
Registered nurse turnover	46.7%	40.3%	42.9%
Administrators who left	0

CMS expects 3.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.45 on weekdays and 2.86 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.19 in April to June 2025 to 3.28 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.28	0.46	3.45	2.86	2.9%	1 of 90	84
Oct to Dec 2025	3.34	0.54	3.50	2.95	3.5%	1 of 92	80
Jul to Sep 2025	3.39	0.54	3.58	2.90	6.5%	0 of 92	82
Apr to Jun 2025	3.19	0.50	3.38	2.72	4.5%	1 of 91	82
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Indiana, Jan to Mar 2026	3.63	0.62	3.80	3.19	3.4%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Indiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	13.7	11.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.4	1.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	3.8	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.3	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	12.1	11.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	4.0	3.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	8.4	13.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	12.9	22.2	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	8.3	10.8	12.0

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.

Name	Role	Type	Share	Since
Riverview Hospital	5% or greater direct ownership interest	Organization	100%	01/01/2011
German American Bank	5% or greater security interest	Organization		08/31/2021
Balla, Matthew	Managing control - governing body	Individual		05/23/2022
Cattell, Zachary	Managing control - governing body	Individual		04/25/2022
Estep, Kenneth	Managing control - governing body	Individual		09/23/2024
Fauth, Kendra	Managing control - governing body	Individual		12/26/2021
Gormal, Gregg	Managing control - governing body	Individual		10/01/2016
Haug, Amy	Managing control - governing body	Individual		01/04/2022
Hyatt, David	Managing control - governing body	Individual		03/27/2023
Lopossa, Lynn	Managing control - governing body	Individual		12/17/2023
McClelland, Thomas	Managing control - governing body	Individual		12/26/2021
Spencer, Leaann	Managing control - governing body	Individual		06/18/2018
Friend, Jayna	Corporate officer	Individual		06/01/2021
Cardon and Associates Inc	Operational/managerial control	Organization		08/23/2013
Cardon Management Company LLC	Operational/managerial control	Organization		12/01/2011
Moore Operating Group Inc	Operational/managerial control	Organization		05/18/2020
Balla, Matthew	Operational/managerial control	Individual		05/23/2022
Cattell, Zachary	Operational/managerial control	Individual		04/25/2022
Estep, Kenneth	Operational/managerial control	Individual		09/23/2024
Fauth, Kendra	Operational/managerial control	Individual		12/26/2021
Friend, Jayna	Operational/managerial control	Individual		06/01/2021
Gormal, Gregg	Operational/managerial control	Individual		10/01/2016
Hashmi, Syed	Operational/managerial control	Individual		08/17/2020
Haug, Amy	Operational/managerial control	Individual		01/04/2022
Hyatt, David	Operational/managerial control	Individual		03/27/2023
Ingram, Stephanie	Operational/managerial control	Individual		09/01/2021
Lopossa, Lynn	Operational/managerial control	Individual		12/17/2023
McClelland, Thomas	Operational/managerial control	Individual		12/26/2021
McIntosh, Eric	Operational/managerial control	Individual		10/31/2021
Trennepohl, Whitney	Operational/managerial control	Individual		12/04/2019
Headley, Kathy	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		12/03/2025
Moore, Daniel	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		12/03/2025
Moore, David	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		12/03/2025
Moore, Stephen	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		12/03/2025
Ankura Consulting Group LLC	Adp of the SNF	Organization		06/15/2022
Bradley & Associates Inc	Adp of the SNF	Organization		01/01/2023
Cardon and Associates Inc	Adp of the SNF	Organization		06/13/2025
Cardon Management Company LLC	Adp of the SNF	Organization		06/13/2025
Cole Marketing Communications Inc	Adp of the SNF	Organization		04/01/2015
Countryside Cherish Property, LLC	Adp of the SNF	Organization		02/22/2007
Forvis Mazars LLP	Adp of the SNF	Organization		01/01/2021
German American Bank	Adp of the SNF	Organization		06/17/2025
Healthdrive Podiatry Group Pa	Adp of the SNF	Organization		03/07/2019
Heart of Cardon LLC	Adp of the SNF	Organization		09/06/2007
Isd Renal Inc	Adp of the SNF	Organization		07/16/2021
Jeffrey L Morer Od PC	Adp of the SNF	Organization		03/07/2019
Lacy Beyl & Company Inc	Adp of the SNF	Organization		07/15/2015
Lifespan Therapy LLC	Adp of the SNF	Organization		10/25/2007
Med-Pass Incorporated	Adp of the SNF	Organization		09/01/2020
Mobile Audiology Associates PC	Adp of the SNF	Organization		03/07/2019
Moser Consulting Incorporated	Adp of the SNF	Organization		04/01/2020
Proactive Clinical Partners	Adp of the SNF	Organization		01/01/2020
Respiratory Partners Inc	Adp of the SNF	Organization		11/01/2019
Third Eye Health Inc	Adp of the SNF	Organization		02/04/2022
Vox Global LLC	Adp of the SNF	Organization		02/28/2019
Balla, Matthew	Adp of the SNF	Individual		05/23/2022
Cattell, Zachary	Adp of the SNF	Individual		04/25/2022
Estep, Kenneth	Adp of the SNF	Individual		09/23/2024
Fauth, Kendra	Adp of the SNF	Individual		12/26/2021
Friend, Jayna	Adp of the SNF	Individual		06/03/2021
Gormal, Gregg	Adp of the SNF	Individual		10/01/2016
Hashmi, Syed	Adp of the SNF	Individual		08/17/2020
Haug, Amy	Adp of the SNF	Individual		01/04/2022
Ingram, Stephanie	Adp of the SNF	Individual		09/01/2021
Lopossa, Lynn	Adp of the SNF	Individual		12/17/2023
McClarnon, Danielle	Adp of the SNF	Individual		05/01/2024
McClelland, Thomas	Adp of the SNF	Individual		12/26/2021
McIntosh, Eric	Adp of the SNF	Individual		10/31/2021
Spencer, Leaann	Adp of the SNF	Individual		06/18/2018
Trennepohl, Whitney	Adp of the SNF	Individual		12/04/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 23, 2026: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on February 23, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 11, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on September 11, 2024: "Respond appropriately to all alleged violations."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.86 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Envive of Anderson
Anderson, 2.7 mi · 2 of 5 stars · 18 citations
Beaumont Rehabilitation and Healthcare Center
Anderson, 2.9 mi · 2 of 5 stars · 41 citations
Edgewater Woods
Anderson, 3.2 mi · 4 of 5 stars · 14 citations
Northview Health and Living
Anderson, 3.4 mi · 2 of 5 stars · 21 citations
Bethany Pointe Health Campus
Anderson, 4.5 mi · 4 of 5 stars · 13 citations
Waters of Chesterfield Skilled Nursing Facility
Chesterfield, 4.5 mi · 4 of 5 stars · 14 citations
Rawlins House Health & Living Community
Pendleton, 6.3 mi · 5 of 5 stars · 11 citations
Waters of Middletown Skilled Nursing Facility, the
Middletown, 7.7 mi · 4 of 5 stars · 18 citations

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.

Common questions

What is Countryside Manor Health & Living Community's Medicare star rating?: CMS rates Countryside Manor Health & Living Community 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Countryside Manor Health & Living Community get at its last inspection?: 2 health deficiencies at the standard inspection on February 23, 2026. The Indiana average is 7.2.
Has Countryside Manor Health & Living Community been fined?: CMS lists no fines in the last three years.
Does Countryside Manor Health & Living Community accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Countryside Manor Health & Living Community?: CMS lists 70 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.