What is Crowne Health Care of Montgomery's Medicare star rating?

CMS rates Crowne Health Care of Montgomery 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Crowne Health Care of Montgomery get at its last inspection?

0 health deficiencies at the standard inspection on April 17, 2023. The Alabama average is 4.

Has Crowne Health Care of Montgomery been fined?

CMS lists no fines in the last three years.

Does Crowne Health Care of Montgomery accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Crowne Health Care of Montgomery?

CMS lists 11 owners and managers, and links the home to Crowne Health Care. Legal business name: CROWNE HEALTH CARE OF MONTGOMERY, LLC.

Crowne Health Care of Montgomery: Inspections & Ratings

The record in brief

At its most recent standard inspection, on April 17, 2023, inspectors cited 0 health deficiencies (the Alabama average is 4, the national average 9.2).

Of 5 health citations since October 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.33 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.

54.1% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Crowne Health Care, an affiliated group of 18 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

110/19

404/21

004/23

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

April 17, 2023Standard inspection · 0 citations

April 16, 2021Standard inspection · 4 citations

J

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interviews, review of the facility's Abuse Policy, the facility's investigation file, and other facility documents, the facility failed to ensure Resident Identifier (RI) #28 and other residents were protected from potential abuse after RI #28 reported to two Certified Nursing Assistant (CNAs) that EI #4, a CNA had hit him/her. The two CNAs reported the allegation of physical abuse to the Licensed Practical Nurse (LPN) who was on duty at the time of the incident. The LPN reported the allegation of physical abuse to the Registered Nurse (RN) Supervisor. [...]
F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 22, 2021

Inspectors wroteBased on observation, interview and review of facility policies titled Labeling & Dating, Use and Storage of Food Brought in by Family and Visitors, Policy-Expired Foods in Refrigerator, and a facility document titled Labeling & Dating Rules, the facility failed to ensure: 1. that Bacon and Sausage Links in the walk-in cooler were dated with open date and in a sealed package; 2. broken eggs were not placed on top of unbroken eggs and 3. the air conditioning exhaust vent above clean trays and cups used for resident meals was not covered with a thick layer of dust. The facility further failed to ensure all food items in the unit refrigerators contained a name and date and that refrigerators were clean. These deficient practices had the potential to affect all 115 residents that received meals from the facility kitchen. Findings Include: [...]
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 22, 2021

Inspectors wroteBased on observations, interviews, record review, and review of a facility policy titled Policy and Procedure for Oxygen Administration the facility failed to ensure the oxygen tubing for Resident Identifier (RI) #4 was changed weekly. This affected one of one resident sampled for respiratory care. Findings Include: A review of a facility policy titled Policy and Procedure for Oxygen Administration with a date of 07/2016 revealed, .Procedure: . Change the . cannula/mask tubing at least weekly, date and initial the bottle on 3-11 PM and as needed (PRN) whenever it is changed. Resident Identifier (RI) #4 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Adult Failure to Thrive and Cardiomegaly. A review of RI #4's Physician Orders for the month of April 2021 revealed, . [...]
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 22, 2021

Inspectors wroteBased on observation, interviews, and review of facility policy titled Incontinent Care and Catheter Care Using Disposable Wipes the facility failed to ensure Employee Identifier (EI) #16 , Certified Nursing Assistant (CNA) changed gloves after removing the soiled brief and before applying a clean brief while providing incontinent care to Resident Identifier (RI) # 58. This affected RI #58, one of one sampled residents reviewed for bladder and bowel incontinence.

October 10, 2019Standard inspection · 1 citation

D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2019

Inspectors wroteBased on observations, interviews, record review and review of a facility policy titled Incontinent Care and Catheter Care Using Disposable Wipes and Hand Hygiene Policy and Procedure, the facility failed to ensure: 1) a Certified Nursing Assistant (CNA), Employee Identifier (EI) #9 did not place a blanket on the bare floor to use as a barrier for soiled washcloths when providing incontinent care to (Resident Identifier) RI #133 on 10/09/19; and 2) a medication nurse washed her hands after removing soiled gloves, before and after touching RI #18 and RI #109, and before returning to the medication cart to prepare medications on 10/09/19, during the evening medication pass administration. These deficient practices affected RI #133, one of one sampled resident observed for incontinent care and RI #'s 18 and 109, two of five residents observed during medication administration. [...]

Fire safety inspections

27 fire safety citations on file: 23 on April 17, 2023, 1 on April 16, 2021, 3 on October 10, 2019.

Every fire safety citation27 citations

F
Develop and maintain an Emergency Preparedness Program (EP).

E 4 · April 17, 2023 · Corrected (the home has a date of correction)
F
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · April 17, 2023 · Corrected (the home has a date of correction)
F
Have properly located and lighted "Exit" signs.

K 293 · April 17, 2023 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · April 17, 2023 · Corrected (the home has a date of correction)
F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.

K 346 · April 17, 2023 · Corrected (the home has a date of correction)
F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

K 354 · April 17, 2023 · Corrected (the home has a date of correction)
F
Provide a written emergency evacuation plan.

K 711 · April 17, 2023 · Corrected (the home has a date of correction)
F
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · April 17, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · April 17, 2023 · Corrected (the home has a date of correction)
E
Have horizontal exits used in accordance with safety requirements.

K 226 · April 17, 2023 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · April 17, 2023 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · April 17, 2023 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · April 17, 2023 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · April 17, 2023 · Corrected (the home has a date of correction)
E
Have simulated fire drills held at unexpected times.

K 712 · April 17, 2023 · Corrected (the home has a date of correction)
E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · April 17, 2023 · Corrected (the home has a date of correction)
E
Ensure that testing and maintenance of electrical equipment is performed.

K 921 · April 17, 2023 · Corrected (the home has a date of correction)
D
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · April 17, 2023 · Corrected (the home has a date of correction)
D
Have exits that are accessible at all times.

K 271 · April 17, 2023 · Corrected (the home has a date of correction)
D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · April 17, 2023 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · April 17, 2023 · Corrected (the home has a date of correction)
D
Install corridor and hallway doors that block smoke.

K 363 · April 17, 2023 · Corrected (the home has a date of correction)
D
Have restrictions on the use of portable space heaters.

K 781 · April 17, 2023 · Corrected (the home has a date of correction)
D
Have restrictions on the use of portable space heaters.

K 781 · April 16, 2021 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · October 10, 2019 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · October 10, 2019 · Corrected (the home has a date of correction)
D
Have proper medical gas storage and administration areas.

K 923 · October 10, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Alabama	United States
All nursing staff (RN, LPN and aides)	4.33	3.88	3.86
Registered nurses	0.70	0.65	0.69
All nursing staff on weekends	3.41	3.26	3.42
Nurse aides	2.84
Licensed practical nurses	0.79
Nursing staff turnover (share who left in a year)	54.1%	46.9%	45.8%
Registered nurse turnover	35.0%	39.5%	42.9%
Administrators who left	0

CMS expects 3.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.70 on weekdays and 3.41 on weekends, 27% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.18 in April to June 2025 to 4.33 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.33	0.70	4.70	3.41	0.0%	0 of 90	156
Oct to Dec 2025	4.19	0.67	4.62	3.09	0.0%	0 of 92	156
Jul to Sep 2025	4.01	0.61	4.41	3.00	0.0%	0 of 92	160
Apr to Jun 2025	4.18	0.55	4.62	3.08	0.0%	0 of 91	154
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Alabama, Jan to Mar 2026	3.88	0.63	4.13	3.27	0.9%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Alabama	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	11.4	12.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	2.5	0.9	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	5.5	2.4	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.9	3.3	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	5.0	2.0	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	14.7	12.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	8.6	5.4	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	23.4	21.2	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	23.5	24.8	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	4.0	11.3	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.7	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.6	1.7	1.8

Owners and operators

Legal business name: CROWNE HEALTH CARE OF MONTGOMERY, LLC. CMS links this home to Crowne Health Care, a group of 18 nursing homes averaging 4.2 stars overall.

Name	Role	Type	Since
Crowne Operations, Inc	5% or greater direct ownership interest	Organization	11/01/2003
Jennifer Jones McInnish Family Dynasty Trust #1	5% or greater indirect ownership interest	Organization	12/31/2016
Richard Bryan Jones Family Dynasty Trust #1	5% or greater indirect ownership interest	Organization	12/31/2016
Smith, Leslie	W-2 managing employee	Individual	07/01/2022
Dunnam, Noel	Corporate director	Individual	06/11/2015
Jones, Richard	Corporate director	Individual	06/11/2015
Manning, Marcus	Corporate director	Individual	06/11/2015
Wilder, John	Corporate director	Individual	12/03/2003
Dunnam, Noel	Corporate officer	Individual	06/11/2015
Jones, Richard	Corporate officer	Individual	06/11/2015
Crowne Management, LLC	Operational/managerial control	Organization	12/10/2009

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 16, 2021: "Provide and implement an infection prevention and control program."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on April 16, 2021: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on April 16, 2021: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 16, 2021: "Provide safe and appropriate respiratory care for a resident when needed."

Other nursing homes nearby

Capitol Hill Healthcare Center
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Diversicare of Montgomery
Montgomery, 1.9 mi · 2 of 5 stars · 14 citations
Hillview Terrace
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Montgomery Children's Specialty Center
Montgomery, 2.6 mi · 3 of 5 stars · 12 citations
Father Purcell Memorial Exceptional Children's Ctr
Montgomery, 3.6 mi · 1 of 5 stars · 10 citations
John Knox Manor Inc I I
Montgomery, 4.4 mi · 2 of 5 stars · 4 citations
Rivertown Health and Rehabilitation Center
Montgomery, 5.3 mi · 1 of 5 stars · 29 citations
Prattville Health and Rehabilitation, LLC
Prattville, 10.7 mi · 1 of 5 stars · 20 citations

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.

Common questions

What is Crowne Health Care of Montgomery's Medicare star rating?: CMS rates Crowne Health Care of Montgomery 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Crowne Health Care of Montgomery get at its last inspection?: 0 health deficiencies at the standard inspection on April 17, 2023. The Alabama average is 4.
Has Crowne Health Care of Montgomery been fined?: CMS lists no fines in the last three years.
Does Crowne Health Care of Montgomery accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Crowne Health Care of Montgomery?: CMS lists 11 owners and managers, and links the home to Crowne Health Care. Legal business name: CROWNE HEALTH CARE OF MONTGOMERY, LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.