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Desoto Healthcare Center

7805 Southcrest Parkway, Southaven, MS 38671 · De Soto County · (662) 349-7500

120 certified beds, about 96 residents a day · For profit - Corporation · Medicare and Medicaid since 2003

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 255296 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 18, 2025, inspectors cited 3 health deficiencies (the Mississippi average is 6.8, the national average 9.2).

Of 15 health citations since April 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $9,318 in the last three years; the largest was $9,318, and the latest is dated January 30, 2024.

Nurses and nurse aides worked 4.22 hours per resident per day, against 4.18 across Mississippi and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

33.7% of nursing staff left within the year CMS measured (Mississippi average 45.7%).

CMS links it to Advanced Health Care Management, an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
9D
1E
2F
Potential for minimal harm
0A
1B
0C
September 18, 2025Standard inspection · 3 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2025
    Inspectors wroteBased on observation, resident and staff interviews, record review, and facility policy review, the facility failed to implement residents' care plans for Percutaneous Endoscopic Gastrostomy (PEG) site care (Resident #2 and Resident #9) and nail care for dependent residents' (Resident #7 and Resident #48) for four (4) of 19 care plans reviewed. Resident #2, #7, #9, and #48Findings Include: A review of the facility policy titled Comprehensive Plan of Care, revised 2/17/25, revealed under Policy: [...]
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2025
    Inspectors wroteBased on observation, interview, record review and facility policy review the facility failed to provide nail care for residents who required assistance with Activities of Daily Living (ADLs) for 2 (two) of nineteen sampled residents. Resident #7 and Resident #48. Findings Include: Review of the facility policy Fingernail and Toenail Care with revision date of 05/02/22, revealed, All residents of (Proper Name) facilities shall receive nail care, on a regularly scheduled basis .2. Routine cleaning, inspection, and nail care, to include trimming and filing, will be provided on a regular schedule and as needed. Resident #7 An observation of Resident #7 on 9/15/25 at 2:59 PM revealed she was sitting in a Geri-chair in her room. Her left hand was contracted, with fingers turned inward toward the palm. [...]
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2025
    Inspectors wroteBased on observation, staff interview, record review and facility policy review, the facility failed to ensure that treatment and care were provided in accordance with professional standards of practice and physician orders by not utilizing and changing a drainage sponge at the insertion site of a Percutaneous Endoscopic Gastrostomy (PEG) tube as ordered for two (2) of three (3) residents with a PEG tube. Resident #2, and Resident #9Findings Include: A typed statement on company letterhead dated 9/17/25 and signed by the Director of Nursing (DON) revealed that the facility did not have a specific policy related to the care of PEG tubes. The facility staff are to follow the physician's orders concerning PEG tubes. [...]
November 25, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff and resident interviews, record review and facility policy review the facility failed to protect a resident's right to be free from misappropriation of property for Resident #1 who was one (1) of three (3) sampled residents. Based on the facility's implementation of corrective actions taken on 10/11/24, this was determined to be Past Non-Compliance (PNC). Findings Include: Record review of the facility policy, Abuse, Neglect, and Exploitation with revision date of 10/10/22 revealed, Policy: This facility's policy is to protect each resident's health, welfare, and rights by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. [...]
July 18, 2024Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on observation, staff interview, and facility policy review, the facility failed to prevent the possibility of cross contamination to food, as evidenced by failure to perform hand hygiene after picking up a soiled item off the floor during steam table temperature checks for one (1) of three (3) kitchen observations. Findings Include: Review of the facility policy titled Infection Prevention and Control with a revision date of 6/8/2023 revealed Policy: This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines . [...]
  2. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on staff interview, record review and facility policy review, the facility failed to accurately submit staffing data into the Payroll-Based Journal (PBJ) system for two (2) of 2 quarters reviewed. First and Second Quarters of 2024. Findings Include: Record review of the facility policy, Nursing Services and Sufficient Staff revised 10/12/22 revealed . Policy Explanation and Compliance Guidelines . 7. The facility is responsible for submitting timely and accurate staffing data through the CMS (Centers for Medicaid/Medicare Services) Payroll-Based Journal (PBJ) system . Record review of the PBJ (Payroll Based Journal) Staffing Data Report CASPER Report 1705D FY (Fiscal Year) Quarter 2 2024 (January 1-March 31) revealed Excessively Low Weekend Staffing Triggered. Triggered =Submitted Weekend Staffing data is excessively low. [...]
  3. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on observation, staff interview, record review and facility policy review, the facility failed to ensure there was a physicians order for a bolster sheet that was being used to prevent a resident from getting out of bed for one (1) of 27 residents on sample. Resident #81 Findings Include Review of the facility policy titled, Restraints with a revision date of 11/28/17 revealed . Restraint Order .orders for restraint should specify: the rationale (medical necessity) for the use of restraint, the type of restraint . An observation on 07/15/24 at 10:50 AM, revealed there was a concave mattress on Resident #81's bed and the resident was gone to dialysis. An interview on 7/16/24 at 9:00 AM, with Registered Nurse (RN) #1 revealed Resident #81 had several falls and the facility had implemented several different measures to prevent them. [...]
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on observation, resident and staff interview, record review and facility policy review, the facility failed to implement an Activities of Daily Living (ADL) care plan for one (1) of 26 residents care plans reviewed. Resident #93 Findings Included: Record review of the facility policy titled, Comprehensive Plan of Care revised 10/10/22 revealed Policy: It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframe's to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment . Record review of Resident #93's care plan, date initiated 4/11/24 revealed Focus: The resident has an ADL self-care performance deficit .Interventions . [...]
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on observation, resident and staff interviews, record review and facility policy review, the facility failed to ensure Activities of Daily Living (ADL) care was provided daily as evidenced by a resident did not receive daily oral care for one (1) of 26 residents reviewed. Resident #93. Findings Include: Record review of the facility policy Activities of Daily Living (ADL) revised 09/15/22 revealed Policy Explanation and Compliance Guidelines . 3. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene . On 07/15/24 at 10:55 AM, an interview with Resident #93 revealed she was admitted to the facility about three (3) months ago. She revealed the Certified Nursing Assistants (CNAs) gave her good baths, but she had a concern about her teeth not getting brushed. [...]
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on observation, Resident Representative (RR) and staff interview, record review and facility policy review the facility failed to prevent the possibility of an accident as evidenced by a physician ordered medication being found in a resident's bed for one (1) of 27 sampled residents. Resident #52 Findings Include: Review of the facility policy titled, Medication Administration with a revision date of 6/8/23 revealed under Policy Explanation and Compliance Guidelines .#16. Observe the resident consumption of medication. An interview and observation on 07/15/24 at 11:22 AM, with the RR for Resident #52 revealed she was making her mother's bed and found a blue pill in the sheets. This observation revealed she was holding the blue pill. She stated she had called for the nurse. She stated this is not the first time she has found medicine in her mother's bed, but it has been a while. [...]
  7. B
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on record review, staff interview, and facility policy review, the facility failed to complete a Quarterly Minimum Data Set (MDS) resident assessment within the fourteen-day time frame for two (2) of 27 sampled residents. Resident #54 and #59 Findings Include: Record review of the facility policy titled MDS Assessments with a revision date of 6/9/2023 revealed Policy Explanation and Compliance Guidelines: 1. According to federal regulations, the facility conducts initially and periodically a comprehensive, accurate, and standardized assessment of each resident's functional capacity using the RAI (Resident Assessment Instrument) manual. [...]
January 30, 2024Complaint inspection · 2 citations
  1. G
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, interview and policy/procedure review, the facility failed to implement the comprehensive person-centered care plan for one (1) of 11 residents sampled, Resident #1. Certified Nurse Aide (CNA) #1, CNA # 2 and CNA #3 failed to follow the Activities of Daily Living (ADL) care plan to use a mechanical lift for Resident #1 and transferred her during the 7:00 AM to 3:00 PM shift on 12/28/23, manually transferring her twice and with the sit to stand lift once. Resident #1 began to display signs of pain on the 3:00 PM to 11:00 PM shift and was given an as needed Acetaminophen. The Nurse Practitioner (NP) ordered in-house X-rays on 12/29/23 due to continued pain. The in-house X-rays were negative for fractures, but it did note that Resident #1 was uncooperative during the X-rays. [...]
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, policy/procedure review and interview, the facility failed to ensure that each resident receives adequate supervision and assistance devices to prevent accidents for one (1) of 11 residents sampled, Resident #1. During the 7:00 AM to 3:00 PM shift on 12/28/23, Certified Nurse Aide (CNA) #1, CNA #2 and CNA # 3 transferred Resident #1, using a manual transfer twice and the sit to stand lift once. Resident #1 began to display signs of pain on the 3:00 PM to 11:00 PM shift and was given an as needed Acetaminophen. The Nurse Practitioner (NP) ordered in-house X-rays on 12/29/23 due to continued pain. The in-house X-rays were negative for fractures, but it did note that Resident #1 was uncooperative during the X-rays. [...]
April 19, 2023Standard inspection · 2 citations
  1. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 22, 2023
    Inspectors wroteBased on observation, resident and staff interviews, record review, and facility policy review the facility failed to provide residents an opportunity to choose a dining location as evidenced by all evening and weekend meals being served in resident rooms, for one (1) of four (4) survey days.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 22, 2023
    Inspectors wroteBased on observation, staff interviews, and facility policy review, the facility failed to store controlled medications in separately locked, permanently affixed compartments in locked refrigerators of medication storage rooms for two (2) of two (2) medication storage rooms observed.

Fines and payment denials

DatePenaltyAmount or length
January 30, 2024Fine $9,318

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMississippiUnited States
All nursing staff (RN, LPN and aides)4.224.183.86
Registered nurses0.560.640.69
All nursing staff on weekends3.363.503.42
Nurse aides2.27
Licensed practical nurses1.38
Nursing staff turnover (share who left in a year)33.7%45.7%45.8%
Registered nurse turnover9.1%38.5%42.9%
Administrators who left0

CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.56 on weekdays and 3.36 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.19 in April to June 2025 to 4.22 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.220.564.563.36 5.1%0 of 9096
Oct to Dec 20254.300.514.643.43 3.3%0 of 9291
Jul to Sep 20254.300.554.643.44 4.9%0 of 9292
Apr to Jun 20254.190.554.553.30 5.4%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Mississippi, Jan to Mar 20264.090.604.353.446.2%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Mississippi

JobMedianMiddle halfEmployed
Mississippi, all employers
CNAs (nursing assistants)$15.15$14.19 to $16.9214,200
LPNs and LVNs$24.14$22.50 to $27.909,850
Registered nurses$37.06$31.22 to $40.6229,060
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMississippiUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
25.820.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.71.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.72.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.33.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.02.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
21.519.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.76.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.321.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
31.727.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.715.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.72.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.62.91.8

Owners and operators

Legal business name: DESOTO HEALTHCARE INC. CMS links this home to Advanced Health Care Management, a group of 6 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Desoto Healthcare Inc5% or greater direct ownership interestOrganization100%07/17/2002
Cain, Brian5% or greater indirect ownership interestIndividual35%07/17/2002
Hubbard, Gene5% or greater indirect ownership interestIndividual22%07/17/2002
Tice, Richard5% or greater indirect ownership interestIndividual22%07/17/2002
Tice, RichardW-2 managing employeeIndividual07/17/2002
Griffin, TroyCorporate officerIndividual07/17/2002
Hubbard, GeneCorporate officerIndividual07/17/2002
Tice, RichardCorporate officerIndividual07/17/2002

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on September 18, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on September 18, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 25, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on July 18, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.36 hours per resident per day, below the Mississippi average of 3.50.

Other nursing homes nearby

Mississippi contacts for a concern about a nursing home

These are the official offices in Mississippi. NursingHomeClear cannot take or act on complaints.

Common questions

What is Desoto Healthcare Center's Medicare star rating?
CMS rates Desoto Healthcare Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Desoto Healthcare Center get at its last inspection?
3 health deficiencies at the standard inspection on September 18, 2025. The Mississippi average is 6.8.
Has Desoto Healthcare Center been fined?
Yes. CMS lists 1 fine totaling $9,318 in the last three years.
Does Desoto Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Desoto Healthcare Center?
CMS lists 8 owners and managers, and links the home to Advanced Health Care Management. Legal business name: DESOTO HEALTHCARE INC.

Sources

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