Kirby Pines Manor
3535 Kirby Parkway, Memphis, TN 38115 · Shelby County · (901) 365-3665
120 certified beds, about 17 residents a day · Non profit - Corporation · Medicare since 1986
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445189 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 3, 2025, inspectors cited 2 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 2 health citations since November 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.67 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 1.81 of those hours.
54.5% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 2 health citations on file.
June 3, 2025Standard inspection · 2 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, review of the facility's Infection Control Program documents, and interview, the facility failed to establish and implement a program to identify, report, investigate and control infections and communicable diseases when the Infection Preventionist (IP)/Director of Nursing (DON) failed to track organisms being treated in the facility and monitor for outbreaks and cross contamination. This had the potential to affect 7 of 7 residents in the facility.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to follow physician orders for the care and services of a dialysis fistula (a plastic device inserted into a vein or artery to deliver treatment for kidney failure), failed to provide documentation between the facility and the dialysis center, and failed to revise the care plan related to the care of a dialysis fistula for 1 of 1 (Resident #4) residents reviewed for dialysis.
April 4, 2024Standard inspection · 0 citations
November 9, 2021Standard inspection · 0 citations
Fire safety inspections
7 fire safety citations on file: 7 on April 4, 2024.
Every fire safety citation7 citations
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have properly located and lighted "Exit" signs.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have properly installed electrical wiring and gas equipment.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.67 | 3.80 | 3.86 |
| Registered nurses | 1.81 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.88 | 3.31 | 3.42 |
| Nurse aides | 1.36 | ||
| Licensed practical nurses | 0.50 | ||
| Nursing staff turnover (share who left in a year) | 54.5% | 48.9% | 45.8% |
| Registered nurse turnover | not reported | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.00 on weekdays and 2.88 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 8.65 in April to June 2025 to 3.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.67 | 1.81 | 4.00 | 2.88 | 0.0% | 0 of 90 | 17 |
| Oct to Dec 2025 | 6.05 | 1.45 | 6.31 | 5.41 | 6.8% | 9 of 92 | 7 |
| Jul to Sep 2025 | 8.25 | 2.77 | 7.99 | 8.93 | 0.0% | 0 of 92 | 6 |
| Apr to Jun 2025 | 8.65 | 3.09 | 8.91 | 7.97 | 0.0% | 0 of 91 | 6 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 1.7 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.6 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.5 | 11.2 | 12.0 |
Owners and operators
Legal business name: PSALMS, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Psalms, Inc | 5% or greater direct ownership interest | Organization | 09/01/1983 | |
| Herzke, Rudolf | W-2 managing employee | Individual | 01/01/2011 | |
| Myers, Constance | W-2 managing employee | Individual | 08/29/2003 | |
| Herzke, Rudolf | Corporate director | Individual | 01/01/2011 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on June 3, 2025: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on June 3, 2025: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.88 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Signature Healthcare of Primacy Memphis, 2.8 mi · 5 of 5 stars · 7 citations
- Iris Cove Health & Rehabilitation Memphis, 2.8 mi · 2 of 5 stars · 19 citations
- Waters of Memphis a Rehabilitation & Nursing Ctr Memphis, 2.8 mi · 1 of 5 stars · 13 citations
- The Village at Germantown Germantown, 4.1 mi · 3 of 5 stars · 16 citations
- Delta Blues Health & Rehabilitation Memphis, 4.4 mi · 2 of 5 stars · 8 citations
- Shelby Oaks Post Acute Memphis, 5.7 mi · 1 of 5 stars · 22 citations
- Allen Morgan Health and Rehabilitation Center Memphis, 7.2 mi · 5 of 5 stars · 3 citations
- Highlands Health and Rehabilitation Center Memphis, 7.2 mi · 2 of 5 stars · 16 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Kirby Pines Manor's Medicare star rating?
- CMS rates Kirby Pines Manor 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Kirby Pines Manor get at its last inspection?
- 2 health deficiencies at the standard inspection on June 3, 2025. The Tennessee average is 4.4.
- Has Kirby Pines Manor been fined?
- CMS lists no fines in the last three years.
- Does Kirby Pines Manor accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Kirby Pines Manor?
- CMS lists 4 owners and managers. Legal business name: PSALMS, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.