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Douglas County Health Center

4102 Woolworth Avenue, Omaha, NE 68105 · Douglas County · (402) 444-7041

254 certified beds, about 228 residents a day · Government - City/county · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 285019 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 13, 2025, inspectors cited 14 health deficiencies (the Nebraska average is 7.4, the national average 9.2).

Of 33 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.78 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 1.01 of those hours.

14.9% of nursing staff left within the year CMS measured (Nebraska average 48.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
28D
1E
2F
Potential for minimal harm
0A
0B
1C
October 30, 2025Complaint inspection · 2 citations
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.10(D). Based on interview and record review the facility failed to ensure residents were free of significant medication errors for 3 (Resident 1, 4 and 5) of 5 residents sampled. The facility census was 233.
  2. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H) Based on interview and record review the facility failed to administer pain medication according to the practitioner's orders for 2 (Resident 4 and 5) of 5 residents sampled. The facility census was 233.
May 13, 2025Standard inspection, Complaint inspection · 14 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.11(E) Based on observation, interview and record review the facility failed to utilize beard restraints while preparing food in facility kitchen. This had the potential to affect 231 of the 235 residents in the facility. The facility census was 240.
  2. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.05(G) Based on record review and interview, the facility failed to identify and monitor target behaviors for the use of an antipsychotic medication for 1 (Resident 97) of 2 sampled residents. The facility identified a census of 240.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H) St 28-372 Based on record reviews and interviews, the facility failed to report to Adult Protective Services and the Department of Health and Human Services an alleged verbal altercation between 2 residents within the prescribed time frame. This had the potential to affect 1 (Resident 218) out of 2 residents sampled. The facility census was 240.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H) Based on record reviews, interviews and observations, the facility failed to investigate an alleged verbal altercation between Resident 218 and an unnamed resident. This had the potential to affect 1 (Resident 218) out of 2 residents sampled. The facility census was 240.
  5. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(B) Based on record reviews and interviews, the facility failed to ensure that the Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) comprehensive assessment identified Post Traumatic Stress Disorder (PTSD) for 1 (Resident 135) of 2 sampled residents. The facility census was 240.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(E)(i) Based on record reviews and interviews, the facility failed to develop a person-centered comprehensive care plan to meet the mental and psychological needs of 1 resident (135) out of 2 sampled. The facility census was 240.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(3). Based on observation, interview and record review, the facility failed to evaluate and monitor open lesions for 1 (Resident 65) of 4 residents sampled. The facility census was 240. Findings Are: Record review of Resident 65's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 03-24-2025 revealed the facility staff assessed the following about the resident: -A Brief Interview of Mental Status (BIMS) was not scored for this resident. -The resident required extensive assistance with lower body dressing, bed mobility and transfers. -The resident required total assistance with toileting and bathing. [...]
  8. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(1) Based on observation, interview and record review the facility failed to implement interventions to offload heels to prevent the potential for pressure ulcer development for 1 (Resident 236) of 3 sampled residents. The facility census was 235.
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(v) Based on observation, record review and interview; the facility failed to reevaluate wheelchair positioning, ensure foot pedals were in place and head rest was positioned to support the head for 1 (Resident 164) of 2 sampled residents. The facility census was 240.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 12-006.09(H)(vi)(3)(g) Based on observation, interview and record review, the facility failed to obtain and implement orders for a non-invasive ventilator including settings and daily, weekly, and monthly cleaning for 1 (Resident 55) of 4 sampled residents. The facility census was 235.
  11. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record review and interview, the facility failed to assess for pain prior to administering scheduled pain medication and failed to monitor for the effectiveness of pain medication for 1 (Resident 19) of 2 sampled residents. The facility had a census of 240.
  12. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure trauma survivors received trauma-informed care to eliminate triggers that may cause re-traumatization for 1 (Resident 135) of 2 sampled residents. The facility census was 240.
  13. D
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    F712 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure 3 (Resident 218, 135, 226) of 7 residents had a physician conduct a face-to-face visit within the first 30 days after admission. The facility census was 240.
  14. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.18(B) & 1-005.06 Based on observation, interview and record review the facility failed to secure a catheter bag for 1 (Resident 221) of 2 residents and failed to secure oxygen tubing with cannula for 1 (Resident 108) of 5 residents sampled in a manner to prevent the potential for cross contamination. The facility census was 240.
July 18, 2024Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(f)(i)(5) Based on observation, record review and interview; the facility failed to ensure follow up was completed with the physician to obtain x-rays after complaints of pain were made by Resident 1 and failed to ensure x-ray recommendations were followed timely for Resident 1. X-rays showed that Resident 1 sustained a fracture of the right shoulder. The facility census was 239.
May 16, 2024Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 14, 2024
    Inspectors wroteBased on interview, and record review; the facility failed to implement a care planned intervention for 1 (Resident #2) of 6 residents whose care plans were reviewed. Specifically, following an incident on 04/22/2023 involving Resident #2 and another resident, the facility implemented a new intervention consisting of a magnetic barrier attached to Resident #2's door frame to deter other residents from entering Resident #2's room. This intervention was never discontinued, but the barrier was removed, and additional resident to resident altercations involving Resident #2 and Resident #3 occurred on 10/17/2023 and 11/22/2023, when Resident #3 entered Resident #2's room.
April 26, 2024Standard inspection · 8 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure staff stored foods for residents in a sanitary manner. Specifically, staff failed to label and date resident foods brought in by visitors, clear the nourishment refrigerators of spoiled foods, and maintain the temperature logs for the nourishment refrigerators. This had the potential to affect 153 residents who resided in 6 neighborhoods (Wind Song Way, Field of Dreams, [NAME] Way, Tranquility Road, Sunshine Gardens, and Safe Harbor) of 10 total neighborhoods in the facility.
  2. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to invite 1 (Resident #45) of 39 sampled residents whose care plans were reviewed to attend their care conferences.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to promptly notify a resident's hospice service provider of a change in condition for 1 (Resident #231) of 2 sampled residents reviewed for change in condition. Specifically, Resident #231's hospice and primary care provider were not notified of an abnormal culture and sensitivity (C&S) lab result until a week after it was reported to the facility. As a result of this delayed notification, the hospice provider did not order an antibiotic to treat Resident #231 until a week after the abnormal C&S lab result was reported to the facility.
  4. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on observations, interviews, record reviews, and facility policy review, the facility failed to ensure call lights were within reach for 2 (Resident #101 and Resident #487) of 2 residents observed for the use of call lights.
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to ensure new Level I Preadmission and Resident Reviews (PASRRs) were completed after residents were diagnosed with new mental illness diagnoses and prescribed psychotropic medications for 2 (Resident #12 and Resident #74) of 5 sampled residents reviewed for PASRR requirements.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were not left at the bedside of 1 (Resident #102) of 20 residents that resided in the Field of Dreams neighborhood, which was a locked behavioral unit.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on observations, interviews, review of medical records, and facility policy review, the facility failed to ensure staff performed hand hygiene and did not touch medications with their bare hands when administering medication for 1 (Resident #160) of 3 residents observed during medication pass.
  8. C
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure the most recent survey results were readily accessible to all residents to review and that posted notices of the availability of the survey results were in an area of the facility that was prominent and accessible to the public. This had the potential to affect all residents that resided in the facility.
March 5, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on record review and interview; the facility failed to provide a written investigation to the state agency within the required five working days for 1 (Resident 1) of 3 sampled residents. The facility census was 231.
May 16, 2023Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteLicensure reference: 175 NAC 12-006.11E Based on observation and interview, the facility failed to ensure glove changes were completed during food preparation and service to prevent potential food borne illness. This has the potential to affect 208 residents who eat meals prepared in the kitchen. The facility had a total census of 216 residents.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12-004.c3a(6) Based on observation, interview, and record review, the facility failed to notify the provider and resident representative of a change in condition for Resident 175. Total facility census was 216.
  3. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.18B Based on observation and interview, the facility failed to ensure 1 (Resident 129) of 1 sampled resident's water faucet was operational to allow the flow of hot water. Total facility census was 216.
  4. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteBased on record review and interview, the facility failed to reevaluate resident status and provide notice of discharge for 1 [Resident 265] of 1 sampled resident following transfer to the hospital in an emergency status. The facility had a total census of 216 residents.
  5. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteLICENSURE REFERENCE NUMBER 175 NAC 12-006.14 Based on record review, interview, and observation, the facility failed to ensure Resident 176 received follow up dental services. The facility staff identified a census of 216.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 29, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.17D Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene (cleaning) between resident contact. This had the potential to affect 3 residents (Resident 80, 131, and 146). Total facility census was 216.

Fire safety inspections

23 fire safety citations on file: 8 on May 13, 2025, 8 on April 26, 2024, 7 on May 16, 2023.

Every fire safety citation23 citations
  1. F
    Implement emergency and standby power systems.
    E 41 · May 13, 2025 · Corrected (the home has a date of correction)
  2. F
    Have an enclosure around a vertical opening shaft.
    K 311 · May 13, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 13, 2025 · Corrected (the home has a date of correction)
  4. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · May 13, 2025 · Corrected (the home has a date of correction)
  5. E
    Install an approved automatic sprinkler system.
    K 351 · May 13, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · May 13, 2025 · Corrected (the home has a date of correction)
  7. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 13, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 13, 2025 · Corrected (the home has a date of correction)
  9. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 26, 2024 · Corrected (the home has a date of correction)
  10. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 26, 2024 · Corrected (the home has a date of correction)
  11. E
    Have an enclosure around a vertical opening shaft.
    K 311 · April 26, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 26, 2024 · Corrected (the home has a date of correction)
  13. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · April 26, 2024 · Corrected (the home has a date of correction)
  14. E
    Have restrictions on the use of portable space heaters.
    K 781 · April 26, 2024 · Corrected (the home has a date of correction)
  15. E
    Ensure proper usage of power strips and extension cords.
    K 920 · April 26, 2024 · Corrected (the home has a date of correction)
  16. E
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · April 26, 2024 · Corrected (the home has a date of correction)
  17. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 16, 2023 · Corrected (the home has a date of correction)
  18. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 16, 2023 · Corrected (the home has a date of correction)
  19. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 16, 2023 · Corrected (the home has a date of correction)
  20. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 16, 2023 · Waiver
  21. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 16, 2023 · Corrected (the home has a date of correction)
  22. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 16, 2023 · Corrected (the home has a date of correction)
  23. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 16, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
October 30, 2025Payment Denial 8 days from December 4, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNebraskaUnited States
All nursing staff (RN, LPN and aides)4.783.983.86
Registered nurses1.010.670.69
All nursing staff on weekends4.393.483.42
Nurse aides3.26
Licensed practical nurses0.52
Nursing staff turnover (share who left in a year)14.9%48.7%45.8%
Registered nurse turnover12.8%44.1%42.9%
Administrators who left0

CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.94 on weekdays and 4.39 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.65 in April to June 2025 to 4.78 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.781.014.944.39 5.4%0 of 90228
Oct to Dec 20254.770.894.924.38 4.5%0 of 92231
Jul to Sep 20254.960.945.144.51 5.1%0 of 92230
Apr to Jun 20254.650.964.854.16 4.1%0 of 91235
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nebraska, Jan to Mar 20264.010.664.213.537.1%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Nebraska

JobMedianMiddle halfEmployed
Nebraska, all employers
CNAs (nursing assistants)$19.23$18.29 to $22.3116,450
LPNs and LVNs$30.13$28.41 to $34.554,580
Registered nurses$40.74$38.09 to $47.9024,720
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNebraskaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.819.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.81.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.02.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.04.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.32.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.218.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
48.620.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.820.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.711.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.91.8

Owners and operators

Legal business name: DOUGLAS COUNTY NEBRASKA.

NameRoleTypeShareSince
Nelson, ErinW-2 managing employeeIndividual07/01/2019
Nelson, ErinCorporate directorIndividual07/01/2019
Borgeson, Mary AnnOperational/managerial controlIndividual01/01/1995
Boyle-Manganaro, MaureenOperational/managerial controlIndividual01/01/2021
Cavanaugh, JamesOperational/managerial controlIndividual01/01/2015
Friend, MikeOperational/managerial controlIndividual01/01/2021
Garcia, RogerOperational/managerial controlIndividual10/01/2021
Morgan, PjOperational/managerial controlIndividual01/01/2010
Nelson, ErinOperational/managerial controlIndividual07/01/2019
Rogers, ChrisOperational/managerial controlIndividual01/01/2005

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on October 30, 2025: "Provide safe, appropriate pain management for a resident who requires such services."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on July 18, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 13, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 13, 2025: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."

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Common questions

What is Douglas County Health Center's Medicare star rating?
CMS rates Douglas County Health Center 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Douglas County Health Center get at its last inspection?
14 health deficiencies at the standard inspection on May 13, 2025. The Nebraska average is 7.4.
Has Douglas County Health Center been fined?
CMS lists no fines in the last three years.
Does Douglas County Health Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Douglas County Health Center?
CMS lists 10 owners and managers. Legal business name: DOUGLAS COUNTY NEBRASKA.

Sources

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