Emerald Nursing & Rehabilitation Mercy
7410 Mercy Road, Omaha, NE 68124 · Douglas County · (402) 397-1220
174 certified beds, about 107 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 285058 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 20, 2025, inspectors cited 9 health deficiencies (the Nebraska average is 7.4, the national average 9.2).
Of 84 health citations since February 2023, 10 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 4 fines totaling $351,317 in the last three years; the largest was $289,450, and the latest is dated March 18, 2026.
Nurses and nurse aides worked 3.28 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
64.8% of nursing staff left within the year CMS measured (Nebraska average 48.7%).
CMS links it to Emerald Healthcare, an affiliated group of 14 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 84 health citations on file.
July 20, 2026Complaint inspection · 2 citations
- H Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
June 16, 2026Complaint inspection · 9 citations
- H Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(1) and 12-006.09(H)(iii)(2). Based on observation, interview and record review the facility failed to perform treatment for pressure ulcers according to the practitioner's orders for Resident 509, failed to accurately complete and score the Braden Scale for Resident 4 and 509, and failed to evaluate, implement and monitor interventions to prevent pressure ulcer development and to promote wound healing for 4 (Resident 4, 502, 506, and 509) of 4 residents on sample. The facility census was 79.
- H Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.01(A) Based on observations, record reviews, and interviews, the facility management failed to utilize its resources to attain or maintain the highest practicable physical and psychosocial well-being of each resident as identified by the deficient practices cited. The facility staff identified a census of 79.
- H Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.07(C) Based on observation, interview, and record review, the facility failed to ensure the Quality Assurance and Performance (QAPI, . It is a data-driven, proactive program required by the Centers for Medicare and Medicaid Services for healthcare facilities like nursing homes to continuously track and elevate patient care safety and quality) program identified and addressed concerns related to deficient practice identified on the survey and ensure correction for repeat deficient practice from previous surveys were maintained. This had the potential to affect all residents that resided in the facility. The facility census was 79.
- F Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(B)(ii). Based on record review and interview the facility failed to ensure licensed nurse's received competency evaluations for enteral tube feedings, wound care and Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes. Enhanced Barrier Precautions involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices) for 3 of 3 nurses employed at the facility. The facility census was 79.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to report two allegations of potential misappropriation to the State Agency within the required timeframe for 1 (Resident 501) of 1 sampled resident. Facility staff identified a census of 83.
- D Respond appropriately to all alleged violations.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to complete an investigation and submit the investigation to the State Agency within 5 working days for two allegations of potential misappropriation for 1 (Resident 501) of 1 sampled resident. Facility staff identified a census of 83.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(F)(iii)Based on record review and interview, the facility failed to revise the care plan to reflect resident risk for leaving the facility without signing out, without a destination, and time of return, or of potential locations the resident could be located for 1 (Resident 501) of 3 residents sampled. Facility staff identified a census of 83.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(I)Based on record review and interview, the facility failed to have a comprehensive and consistent process to identify when alert and oriented residents would return to the facility after leave and steps to take if the resident failed to return for 2 (Resident 501 and 503) of 4 residents sampled. Facility staff identified a census of 83.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(c)Licensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a)Based on observation, interview, and record review, the facility failed to administer the correct amount of enteral nutrition (liquid formula containing nutrients) per the provider's order on 1 (Resident 103) of 3 sampled residents, ensure flush orders were obtained for 1 (Resident 102) of 3 sampled resident's percutaneous endoscopic gastrostomy (PEG, a tube inserted directly into the stomach to administer nutrients and medications) tube, and ensure 2 (Residents 103 and 101) of 3 sampled resident's enteral nutrients were refrigerated after opening the container per the manufacturer's recommendations. The facility census was 79.
May 7, 2026Complaint inspection · 6 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)Based on record review and interview, the facility failed to follow the plan of care for transfers resulting in significant injury and failed to complete a post-fall evaluation for 1 (Resident 100) of 3 sampled residents. The facility staff identified a census of 103.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5)Based on record review and interview, the facility failed to notify the medical practitioner of omitted body weight measurements for 2 (Residents 101 and 102) of 3 sampled residents. The facility staff identified a census of 103.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to report an allegation of potential neglect within the required timeframes for Resident 100. The facility staff identified a census of 103.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a)Based on record review, observation, and interview, the facility failed to have complete tube feeding orders, failed to date and time tube feeding equipment, and failed to account for amount of infused tube feeding for 2 (Residents 101 and 102) of 3 sampled residents. The facility staff identified a census of 103.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(6)Licensure Reference Number 175 NAC 12-006.17(A)(v)Based on record review and interview, the facility staff failed to document a post-fall evaluation for 1 (Resident 100) of 3 sampled residents. Facility staff identified a census of 103.
- D Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.18(B)Based on record review, observation, and interview, the facility failed to change a tube feeding pump set at the required intervals to prevent the potential for cross contamination for 1 (Resident 101) of 3 sampled residents. The facility staff identified a census of 103.
April 9, 2026Complaint inspection · 7 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(I)(i)(1). Based on interview and record review the facility failed to implement interventions to prevent a significant injury for 1 (Resident 6) of 3 residents sampled and failed to investigate and implement interventions for falls for 1(Resident 3) of 3 residents sampled. The facility census was 117.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on interview and record review the facility failed to update the resident's representative of changes in condition for 1(Resident 3) of 3 residents sampled. The facility census was 117.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteLicensure Reference Number 12-006.09(J)(i)(1). Based on observation, interview and record review the facility failed to accurately record meal intakes, implement interventions to prevent a significant weight loss, and failed to implement practitioner orders to ensure adequate nutrition after a bariatric surgery for 1 (Resident 3) of 1 residents sampled. The facility census was 117.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for severe pain and failed to ensure pain medications were available for use for 1(Resident 3) of 3 residents sampled. The facility census was 117.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09. Based on observation, interview and record review the facility failed to monitor daily fluid intake, and failed to ensure medications and treatments were coordinated with the provision of dialysis services for 1 (Resident 5) of 1 residents sampled. The facility census was 117.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(1). Based on interview and record review the facility failed to develop and implement interventions and arrange services for behavioral management for 1 (Resident 3) of 3 residents sampled. The facility census was 117.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.10(D). Based on interview and record review the facility failed to ensure residents were free from significant medication errors for 1(Resident 5) of 5 residents sampled. The facility census was 117.
March 24, 2026Complaint inspection · 2 citations
- D Respond appropriately to all alleged violations.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.02(H) Based on record review and interview, the facility failed to include enough information to ensure a thorough investigation had been completed into an injury for 1 (Resident 1) of 3 reviewed with an injury. The facility census was 115.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(I) Based on observations, interviews and record reviews, the facility failed to ensure interventions (what was put in place to prevent it from happening again) were implemented for falls on 2 (Resident 3 and 4) of 3 sampled residents. The facility census was 115.
March 18, 2026Complaint inspection · 8 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(1) and 12-006.09(H)(iii)(2). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for pressure ulcer prevention and to promote wound healing for 2 (Resident 2 and 3) of 2 residents sampled. The facility census was 115.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure reference: 12-006.11(E)Based on observations, interviews, and record review, the facility failed to ensure temperatures of food on the steam table were hot enough to protect from potential food borne illness. This has the potential to affect 40 of 41 residents residing on the second floor of the facility.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteLicensure reference: 12-006.10A(i)Based on observation, interview, and record review, the facility to ensure 1 [Resident 3] of 6 sampled residents was evaluated for ability to self-administer laxative medication. The facility had a total census of 115 residents.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on record review and interview, the facility failed to notify the provider of new pressure ulcers for 1 (Resident 2) of 2 residents sampled. The facility census was 115.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09F(iii). Based on record review and interview, the facility failed to review and revise the care plan related to pressure ulcers, amputation, and infection for 1 (Resident 2) of 3 residents sampled. The facility census was 115.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09 Based on interview and record review, the facility failed to evaluate weight changes according to practitioner orders and failed to monitor and provide ongoing PICC line care for 1 (Resident 2) of 1 residents sampled. The facility census was 115.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteLicensure reference: 12-006.12(D)(i)Based on observation, interview and record review, the facility failed to ensure medication was stored securely in accordance with facility policy for 2 [Resident 2 and 3] of 6 residents. The facility had a total census of 115 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.18(B) Based on observation, interview and record review, the facility failed to utilize Enhanced Barrier Precautions (EBP) during wound care for 1 (Resident 2) of 2 residents sampled. The facility census was 115.
November 18, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(3)Based on observation, interview and record review, the facility failed to use the prescribed wound dressing for 1 (Resident 2) of 3 residents and failed to conduct weekly skin evaluations for 1 (Resident 1) of 4 residents sampled. The facility census was 101.
July 28, 2025Complaint inspection · 3 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteLicensure reference: 175 NAC 12-006.10(D) Based on record review and interview, the facility failed to ensure medications were provided in accordance with physician's orders for 2 [Resident 4 and 6] of 6 sampled residents. The facility had a total census of 92.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure reference: 175 NAC 12-006.04(F)(i)(5) Based on record review and interview, the facility failed to ensure notification of physician of sliding scale insulin not being administered to 1 [Resident 4] of 6 sampled residents. The facility had a total census of 92.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteLicensure reference: 175 NAC 12-006.10 (A)(ii) Based on observation, interview, and record review, the facility failed to ensure insulin was administered in accordance with standards of practice for 3 [Residents 1, 3, and 4] of 6 sampled residents. The facility had a total census of 92 residents.
June 5, 2025Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5). Based on record review and interview the facility failed to notify the resident's physician of a change of condition for 2 (Resident 1 and 3) of 4 sampled residents. The facility census was 101.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(2). Based on observation, interview and record review the facility failed to evaluate, monitor and implement interventions for pressure ulcer prevention and to promote wound healing for 1 (Resident 3) of 4 resident sampled. The facility census was 101.
April 30, 2025Complaint inspection · 1 citation
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H) Based on record review and interview the facility failed to perform pre and post dialysis (a life-sustaining treatment used when kidneys fail to filter waste and excess fluid from the blood) assessments for 2 (Residents 2 and 3) of 3 sampled residents, failed to assess the dialysis access sites (the locations where a dialysis machine can access the blood stream to perform dialysis) on each shift for 2 (Residents 2 and 3) of 3 sampled residents who had a dialysis access site, and failed to ensure the physician was notified of missed dialysis treatment for 1 (Resident 1) of 3 sampled residents. The facility had a census of 108.
April 17, 2025Complaint inspection · 3 citations
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteLicensure Reference Number 175 NAC 1-005.04 Based on record review and interview the facility failed to investigate and resolve grievances for 2 (Resident 5 and 6) of 3 residents sampled. The facility census was 105.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iv)(5) Based on record review and interview the facility failed to monitor bowel movements for 1(Resident 4) of 3 residents sampled. The facility census was 105. Record review of Resident 4's Minimum Data Set (MDS, a federally mandated assessment tool used for care planning) dated 04-04-2025 revealed the facility staff assessed the following about the resident: -BIMS was scored as a 15. -required total assistance with toileting, lower body dressing, bed mobility, and transfers. -required extensive assistance with upper body dressing. -was always incontinent of bowel and bladder. -a trial toileting plan was not attempted. Record review of Resident 4's progress note dated 3-29-2025 revealed Resident 4 had been readmitted to the facility after hospitalization for a small bowel obstruction. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteLicensure Reference Number 12-006.09(H)(iv)(2) Based on record review and interview the facility failed to implement a toileting program for 2 (Resident 1 and 4) of 3 sampled residents. The facility census was 105.
March 20, 2025Standard inspection, Complaint inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure reference: 175 NAC 12-006.11(E) Based on observations, interviews, and record reviews, facility failed to label and date foods and to ensure food is disposed of in accordance with facility policy to ensure food safety. This has the potential to effective 110 of 111 residents residing in the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 1-005.06(D, E & F) Licensure Reference Number 175 NAC 12-006.18(B) Based on observation, interview and record review; the facility failed to perform hand hygiene between glove changes during toileting care for 1 (Resident 84) of 4 sampled residents. The facility failed to utilize enhanced barrier precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes. Enhanced Barrier Precautions involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition [e.g., residents with wounds or indwelling medical devices]) during wound cares for 1 (Resident 75) of 4 sampled residents. [...]
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5) Based on interview and record review; the facility failed to notify the family of the development of a new wound and new treatment orders for 1 (Resident 108) of 4 sampled residents reviewed for wounds. The facility identified a census of 111.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteLicensure reference: 12-006.09(H)(i)(3) Based on interview and record review, the facility failed to ensure baths were provided in accordance with resident choice for 2 [Resident 68 and 75] of 37 sampled residents and failure to ensure assistance with eating for 1 [Resident 84 ] of 37 sampled residents. The facility had a total census of 111 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.10 Based on interview and record review; the facility failed to obtain an order prior to administration of the Covid-19 vaccine for 1 (Resident 84) of 6 sampled residents. The facility identified a census of 111. Record review of facility policy entitled Quality of Care - Immunizations Vaccination of Residents Dated revised 1/2024 revealed: -All residents will be offered vaccines that aid in preventing infectious diseases unless the vaccine is medically contraindicated, or the resident has already been vaccinated. -7. Certain vaccines (e.g., influenza and Pneumococcal vaccines) may be administered per the physician approved facility protocol (standing orders) after the resident has been assessed by the physician for medical contraindications for each vaccine. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(iii)(2) Based on observations, record reviews and interviews, the facility failed to provide a pressure ulcer treatment as ordered for 1 one (Resident 112) of 5 residents reviewed for wound management. The facility census was 111.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(I) Based on observation, record review and interview; the facility failed to implement interventions to prevent falls for 1 (Resident 119) of 4 residents. The facility census was 111.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.12(A)(vi) Based on record review and interviews, the facility failed to ensure recommendations for pharmacy requests were reviewed and actions taken related to Gradual Dose Reduction (GDR, Stepwise tapering of a dose to determine whether or not symptoms, conditions, or risks can be managed by a lower dose or whether or not the dose or medication can be discontinued), discontinued medications, and stops dates not updated for Resident 46, and failed to follow up on pharmacy recommendations for gradual dose reduction for antidepressant medications used for Resident 47. This affected two (Residents 46 and 47) of five residents reviewed for unnecessary medications. The facility census was 111.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility to identify target behaviors to ensure adequate monitoring for 1 [Resident 68] of 4 sampled residents receiving antipsychotic medications. The facility had a total census of 111 residents.
November 14, 2024Complaint inspection · 2 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteLiscensure Reference Number 175 NAC 12-006.09 Based on record review and interviews; the facility failed to conduct neurological assessments after unwitnessed falls and falls with head injuries for 3 (Residents 1,2, and 4) of 4 sampled residents. The facility census was 101.
- F Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.04(G)(i) Based on record review and interviews; the facility failed to ensure 4 of 4 nursing staff sampled had competency evaluations. This had the ability to affect all residents that reside in the facility. The facility census was 101.
October 1, 2024Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.10 Based on record review and interview, the facility failed to follow the medical provider's orders for 1 (Resident 2) of 3 sampled residents. The facility identified a census of 106.
July 23, 2024Complaint inspection · 5 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04(F)(i)(5) Based on interview and record review the facility failed to notify the resident's physician prior to transfer to the hospital for 1(Resident 5) of 3 residents sampled. The facility census was 99.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteLicensure Reference Number 175 NAC 71-71-6022 (1) Based on record review and interview, the facility failed to document the basis for transfer and failed to provide a report the receiving provider for 1 (Resident 5) of 3 residents sampled who had transferred to the hospital. The facility census was 99.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteNebraska Statute 71-6022(2) Based on interview and record review the facility failed to provide a discharge notice 30 days prior to a facility-initiated discharge for 1 of 3 (Resident 5) sampled residents. The facility census was 99. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(I)(i)(1) Based on observation, interview, and record review the facility failed to implement fall interventions for 1 (Resident 1) of 3 sampled residents. The facility census was 99.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.10(D) Based on observation, interview and record review the facility failed to ensure residents were free of significant medication errors for 1 of 5 (Resident 6) sampled residents. The facility census was 99.
February 15, 2024Standard inspection, Complaint inspection · 12 citations
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04D2 Based on record review and interview, the facility failed to employ a qualified dietary manager. This has the potential to affect all residents residing at the facility. The facility census was 89.
- F Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.11A1 Based on observation, record review and interview, the facility failed to ensure an approved recipe was followed to meet the nutritional needs of the residents. This had the ability to affect 88 of the 89 residents served food from the kitchen. The facility identified a census of 89.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.11E Based on observation, record review, and interview, the facility failed to provide clean and sanitary conditions for food preparation and failed to prevent the potential for food borne illnesses due to expired food and improper hand hygiene during food preparation. This had the potential to affect 88 of 89 resident served food from the kitchen. The facility identified a census of 89.
- F Provide and implement an infection prevention and control program.
Inspectors wroteLICENSURE REFERENCE NUMBER 175 NAC 12-006.17a(2) LICENSURE REFERENCE NUMBER 175 NAC 12-006.17b Based on observations, record reviews and interviews; the facility staff failed to identify organisms for infection in their infection control program in real time and failed to utilize handwashing and gloving techniques during the provision of cares for 2 (Resident 33 and 26) of 4 sampled residents. The facility staff identified a census of 89.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D1d(1) Based on record review and interview, the facility failed to assist in scheduling an eye appointment for 1 (Resident 57) of 3 sampled residents. The facility census was 89.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D4 Based on record review and interview; the facility staff failed to evaluate 1 (Resident 44) of 3 sampled residents for a Restorative Nursing Program (RNP). The facility identified a census of 89.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D4 Based on observations, record review, and interview; the facility staff failed to complete catheter (tube placed into bladder) care for 1 (Resident 33) and failed to complete incontinence care for 1 (Resident 44) of 4 sampled residents. The facility staff identified a census of 89.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteLicensure Reference Number175 NAC 12-006.09D8a Based on interviews, record review, and observation, the facility failed to provide nutritional interventions for continued weight loss on 1 (Resident 84) and failed to have a method of accurately and consistently obtaining weights for 1 (Resident 44) of 3 sampled residents. The facility has a census of 89.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review, observation, and interviews, the facility failed to identify, assess, and monitor a fistula site for 1 resident (Resident 25) of 1 sampled resident. The facility identified a census of 89.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D5 Based on observations, record review and interview; the facility staff failed to evaluate and implement interventions to manage triggers for 1 (Resident 33) of 1 resident with a diagnosis of Post Traumatic Stress Disorder (PTSD). The facility staff identified a census of 89.
- D Provide or obtain dental services for each resident.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.14 Based on record review and interview, the facility failed to ensure dental services were provided for 1 of 4 sampled residents (Resident 57). The facility census was 89.
- C Hire a qualified full-time social worker in a facility with more than 120 beds.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04E1 Based on record review and interview the facility failed to ensure the Social Service Coordinator had the qualifications to hold that position in a facility with over 120 licensed beds. This had the potential to affect all residents. The facility census was 89.
November 7, 2023Complaint inspection · 1 citation
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteLicensure Reference Number 175 NAC 12.006.05(4). Based on record review and interview: the facility failed to ensure that bathing was provided according to the comprehensive plan of care for 2 (Resident 2 and 3) of 6 sampled residents. The facility staff reported a census of 86.
September 20, 2023Complaint inspection · 3 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D7 Based on record review and interview; the facility staff failed to implement interventions to prevent elopement and failed to implement action plans to identify the location of 1 (Resident 14) of 3 sampled residents. The facility staff identified a census of 94.
- F Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on record review and interview; the facility staff failed to ensure the Facility Assessment (tool used to identify all the resources needed to meet the needs of the facility residents) identified if the facility Administrator, Director of Nursing (DON), Assistant Director of Nursing's, Social Services Director, Human Resources Director, Minimum Data Set,(MDS, a federally mandated assessment tool use for care planning) Coordinator, Business Office Manager, Environmental Services/Maintenance Director and the Dietary Manager were full or part time, failed to identify the needs for an Activities Director or Infection Control Preventionist and the amount of time needed to meet all the facility resident's needs. This had the potential to effect all residents in the facility. The facility staff identified a census of 94.
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.04B2a Based on record review and interview; the facility staff failed to ensure 6 Nursing Assistants (NA D, NA E, NA G, NA H, NA I and NA J) of 8 NAs employed a year or longer received the required 12 hours of training yearly. The facility staff identified a census of 94.
February 14, 2023Standard inspection · 7 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.17A1 Licensure Reference Number 175 NAC 12-006.17D Licensure Reference Number 175 NAC 12-006.17B Licensure Reference Number 175 NAC 12-006.18B Licensure Reference Number 175 NAC 12-006.18C1 Based on observation, interview, and record review, the facility failed to ensure staff wore surgical masks above the nose and below the chin while serving meals and in resident care areas to prevent the potential spread of COVID-19, failed to perform hand hygiene (cleaning) between residents to prevent cross-contamination (spread of bacteria from one surface to another), failed to ensure oxygen nasal cannula (a tube inserted in the resident's nose to deliver oxygen) was off the floor, failed to sanitize (clean) and store nebulizer administration set (a device used to deliver liquid medication to the lungs) per facility policy, failed to sanitize COVID-19 [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.05(21) Based on observation and interview, the facility failed to provide a homelike environment for all 10 residents in the dining room by leaving plates with food, cups with fluid, and silverware on the plastic serving trays in front of the residents. This affected Residents 80, 82, 26, 67, 2, 33, 18, 24, 88, and 64. The total facility census was 96.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview; the facility staff failed to identify and communicate Advance Directive to nursing staff for 1 (Resident 77) of 1 sample resident. The facility census was 96.
- D Assess the resident when there is a significant change in condition
Inspectors wrote175 NAC 12-006.09b1(2) Based on record review and interviews, the facility failed to ensure the completion of a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) for 1 Resident (16) after the resident had a significant change in condition. The facility's census was 96.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.09D6(7) Based on observation, interview, and record review, the facility failed to ensure 1 (Resident 249) of 3 sampled resident's oxygen tank was full and working to provide the resident's oxygen as ordered. The total facility census was 96.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteLICENSURE REFERENCE NUMBER 175 NAC 12-006.09 Based on record review and interview; the facility staff failed to follow pre-dialysis instructions identified on a Dialysis Communication Sheet and failed to provide post-dialysis monitoring in accordance with physicians orders for 1(Resident 68) of 1 sampled resident.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteLicensure Reference Number 175 NAC 12-006.12E1 Licensure Reference Number 175 NAC 12-006.12E8 Based on observation, interview, and record review, the facility failed to ensure 2 (Residents 58 and 248) of 3 sampled resident's medications were secured and not stored in the resident's rooms and failed to ensure an unidentified medication in room [ROOM NUMBER] was stored safely. The total facility census was 96.
Fire safety inspections
50 fire safety citations on file: 5 on March 20, 2025, 11 on February 15, 2024, 34 on February 14, 2023.
Every fire safety citation50 citations
- F Use approved construction type or materials.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Use approved construction type or materials.
- F Have an enclosure around a vertical opening shaft.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have simulated fire drills held at unexpected times.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- E Provide a written emergency evacuation plan.
- E Meet requirements for the use and maintenance of medical gas equipment.
- F Implement emergency and standby power systems.
- F Use approved construction type or materials.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
- F Have an alternate power supply for its alarm system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Provide a written emergency evacuation plan.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have restrictions on the use of portable space heaters.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Install resident room doors of proper design and width.
- E Install proper backup exit lighting.
- E Have an enclosure around a vertical opening shaft.
- E Provide properly protected cooking facilities.
- E Install a fire alarm system that can be heard throughout the facility.
- E Install corridor and hallway doors that block smoke.
- E Meet other general requirements that are deficient.
- E Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Meet requirements for the use of electrical equipment.
- E Ensure proper usage of power strips and extension cords.
- E Meet requirements for the use and maintenance of medical gas equipment.
- E Have proper medical gas storage and administration areas.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 18, 2026 | Fine | $289,450 |
| March 18, 2026 | Payment Denial | 850 days from April 9, 2026 |
| July 28, 2025 | Fine | $22,386 |
| November 14, 2024 | Fine | $23,491 |
| September 20, 2023 | Fine | $15,990 |
| September 20, 2023 | Payment Denial | 3 days from October 17, 2023 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Nebraska | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.28 | 3.98 | 3.86 |
| Registered nurses | 0.28 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.86 | 3.48 | 3.42 |
| Nurse aides | 2.03 | ||
| Licensed practical nurses | 0.97 | ||
| Nursing staff turnover (share who left in a year) | 64.8% | 48.7% | 45.8% |
| Registered nurse turnover | 70.0% | 44.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.80 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.45 on weekdays and 2.86 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 22.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.42 in April to June 2025 to 3.28 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.28 | 0.28 | 3.45 | 2.86 | 22.0% | 1 of 90 | 107 |
| Oct to Dec 2025 | 3.59 | 0.31 | 3.72 | 3.24 | 15.7% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.43 | 0.31 | 3.61 | 2.96 | 11.9% | 0 of 92 | 91 |
| Apr to Jun 2025 | 3.42 | 0.31 | 3.58 | 3.01 | 11.0% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Nebraska, Jan to Mar 2026 | 4.01 | 0.66 | 4.21 | 3.53 | 7.1% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Nebraska | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.4 | 19.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 4.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.5 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.7 | 18.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.5 | 20.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.2 | 20.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.4 | 11.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.9 | 1.8 |
Owners and operators
Legal business name: MERCY CARE CENTER LLC. CMS links this home to Emerald Healthcare, a group of 14 nursing homes averaging 1.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| River City O[cp Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 03/01/2023 |
| Jw River City LLC | 5% or greater indirect ownership interest | Organization | 50% | 03/01/2023 |
| Yc River City LLC | 5% or greater indirect ownership interest | Organization | 50% | 03/01/2023 |
| Emerald Healthcare LLC | Operational/managerial control | Organization | 03/01/2023 | |
| Evolve Therapy Services LLC | Operational/managerial control | Organization | 03/01/2023 | |
| Limestone Fiscal Services LLC | Operational/managerial control | Organization | 07/01/2024 | |
| Merch Pay Inc | Operational/managerial control | Organization | 03/01/2023 | |
| Private Bancorp Inc | Operational/managerial control | Organization | 03/01/2023 | |
| Saul N Friedman & Company | Operational/managerial control | Organization | 03/01/2023 | |
| Wellsky Corporation | Operational/managerial control | Organization | 03/01/2023 | |
| Zimmet Healthcare Services Group LLC | Operational/managerial control | Organization | 03/01/2023 | |
| Fish, Amy | Operational/managerial control | Individual | 08/01/2024 | |
| Fleischmann, David | Operational/managerial control | Individual | 07/01/2024 | |
| Franklin, Brenda | Operational/managerial control | Individual | 03/01/2023 | |
| Gopin, Brian | Operational/managerial control | Individual | 07/01/2024 | |
| Gregerson, Kelli | Operational/managerial control | Individual | 12/16/2024 | |
| Sattar, Arif | Operational/managerial control | Individual | 03/01/2023 | |
| Sobrilsky, Chris | Operational/managerial control | Individual | 03/25/2024 | |
| Wichman, Jeri Jo | Operational/managerial control | Individual | 03/01/2023 | |
| Emerald Healthcare LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Evolve Therapy Services LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Limestone Fiscal Services LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Merch Pay Inc | Adp of the SNF | Organization | 04/04/2025 | |
| Private Bancorp Inc | Adp of the SNF | Organization | 04/07/2025 | |
| Saul N Friedman & Company | Adp of the SNF | Organization | 04/04/2025 | |
| Wellsky Corporation | Adp of the SNF | Organization | 04/04/2025 | |
| Zimmet Healthcare Services Group LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Fish, Amy | Adp of the SNF | Individual | 08/01/2024 | |
| Fleischmann, David | Adp of the SNF | Individual | 07/01/2024 | |
| Franklin, Brenda | Adp of the SNF | Individual | 03/01/2023 | |
| Gopin, Brian | Adp of the SNF | Individual | 07/01/2024 | |
| Gregerson, Kelli | Adp of the SNF | Individual | 12/16/2024 | |
| Sattar, Arif | Adp of the SNF | Individual | 03/01/2023 | |
| Sobrilsky, Chris | Adp of the SNF | Individual | 03/25/2024 | |
| Wichman, Jeri Jo | Adp of the SNF | Individual | 03/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 36 problems in this area, most recently on July 20, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 14 problems in this area, most recently on May 7, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on April 9, 2026: "Ensure that residents are free from significant medication errors."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on June 16, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.86 hours per resident per day, below the Nebraska average of 3.48.
Other nursing homes nearby
- Emerald Nursing & Rehab Omaha Omaha, 1.7 mi · 1 of 5 stars · 55 citations
- Omaha Nursing and Rehabilitation Center Omaha, 2.8 mi · 1 of 5 stars · 49 citations
- Douglas County Health Center Omaha, 2.9 mi · 3 of 5 stars · 33 citations
- Adept Nursing & Rehab of Midtown Omaha, 3 mi · 3 of 5 stars · 16 citations
- Maple Crest Health Center Omaha, 3.3 mi · 2 of 5 stars · 38 citations
- Old Mill Rehabilitation Omaha, 4.2 mi · 3 of 5 stars · 17 citations
- Keystone Ridge Post Acute Nursing and Rehabilitati Omaha, 4.3 mi · 2 of 5 stars · 26 citations
- Ambassador Health of Omaha Omaha, 4.9 mi · 5 of 5 stars · 5 citations
Nebraska contacts for a concern about a nursing home
These are the official offices in Nebraska. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Nebraska Department of Health and Human Services, Licensure Unit, Long Term Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Nebraska Long-Term Care Ombudsman Program, (800) 942-7830. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Emerald Nursing & Rehabilitation Mercy's Medicare star rating?
- CMS rates Emerald Nursing & Rehabilitation Mercy 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Emerald Nursing & Rehabilitation Mercy get at its last inspection?
- 9 health deficiencies at the standard inspection on March 20, 2025. The Nebraska average is 7.4.
- Has Emerald Nursing & Rehabilitation Mercy been fined?
- Yes. CMS lists 4 fines totaling $351,317 in the last three years.
- Does Emerald Nursing & Rehabilitation Mercy accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Emerald Nursing & Rehabilitation Mercy?
- CMS lists 35 owners and managers, and links the home to Emerald Healthcare. Legal business name: MERCY CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.