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Ambassador Health of Omaha

1540 North 72ndstreet, Omaha, NE 68114 · Douglas County · (402) 393-6500

146 certified beds, about 78 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 285127 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 10, 2025, inspectors cited 3 health deficiencies (the Nebraska average is 7.4, the national average 9.2).

None of its 5 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.66 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 2.19 of those hours.

28.3% of nursing staff left within the year CMS measured (Nebraska average 48.7%).

CMS links it to Ambassador Health, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
1E
0F
Potential for minimal harm
0A
0B
0C
July 10, 2025Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12.006.11(D)Licensure Reference Number 175 NAC 12.006.11(E) Based on observation, interview, and record review, the facility failed to ensure that all food stored in the facility's dry storage, refrigerators (fridge) and freezer were labeled, dated, and sealed, the low-temperature dish machine was reaching 120 degrees Fahrenheit (F)(a temperature scale) during every wash cycle, items were tested for the temperature (temped) after being reheated in the microwave to prevent foodborne illness, failed to follow recipes, and failed to ensure the kitchen shelving and equipment were clean to prevent cross contamination. This had the potential to affect 32 residents that consumed food from the kitchen. The total facility census was 78.
  2. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(H)(vi)(3)(a)Based on observation, interview and record review the facility failed to ensure resident's receiving a continuous tube feeding had a head of bed elevation of at least 30 degrees for 1 (Resident 18) of 2 residents sampled. The facility census was 78.
  3. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that the ordered parameters were followed prior to Carvedilol (a medication used to treat heart failure and high blood pressure) administration for 1 (Resident 40) of 5 sampled residents. The facility census was 78.
May 14, 2024Standard inspection · 2 citations
  1. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 21, 2024
    Inspectors wroteLicense Reference Number 175 NAC 12-006.12B Based on interviews and record review, the facility failed to ensure a documented rationale was provided by the physician for an as needed psychotropic medication for an order of longer duration than two-week period for 1 (Resident 29) of 5 sampled resident. The facility identified a census of 83.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 21, 2024
    Inspectors wroteLicensure Reference Number NAC 175 12.006.17B Based on observation, interview and record review; the facility staff failed to wear a gown during wound care for 1 resident (Resident 19) of 1 sampled residents who was on contact precautions. The facility census was 83.
April 20, 2023Standard inspection · 0 citations

Fire safety inspections

16 fire safety citations on file: 3 on July 10, 2025, 7 on May 14, 2024, 6 on April 20, 2023.

Every fire safety citation16 citations
  1. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 10, 2025 · Corrected (the home has a date of correction)
  2. E
    Provide properly protected cooking facilities.
    K 324 · July 10, 2025 · Corrected (the home has a date of correction)
  3. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · July 10, 2025 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 14, 2024 · Corrected (the home has a date of correction)
  5. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 14, 2024 · Corrected (the home has a date of correction)
  6. E
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · May 14, 2024 · Corrected (the home has a date of correction)
  7. E
    Provide a written emergency evacuation plan.
    K 711 · May 14, 2024 · Corrected (the home has a date of correction)
  8. E
    Have restrictions on the use of portable space heaters.
    K 781 · May 14, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 14, 2024 · Corrected (the home has a date of correction)
  10. E
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · May 14, 2024 · Corrected (the home has a date of correction)
  11. F
    Implement emergency and standby power systems.
    E 41 · April 20, 2023 · Corrected (the home has a date of correction)
  12. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · April 20, 2023 · Corrected (the home has a date of correction)
  13. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 20, 2023 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 20, 2023 · Corrected (the home has a date of correction)
  15. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 20, 2023 · Corrected (the home has a date of correction)
  16. E
    Have restrictions on the use of portable space heaters.
    K 781 · April 20, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNebraskaUnited States
All nursing staff (RN, LPN and aides)6.663.983.86
Registered nurses2.190.670.69
All nursing staff on weekends6.033.483.42
Nurse aides1.72
Licensed practical nurses2.75
Nursing staff turnover (share who left in a year)28.3%48.7%45.8%
Registered nurse turnover19.4%44.1%42.9%
Administrators who left0

CMS expects 8.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.91 on weekdays and 6.03 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.99 in April to June 2025 to 6.66 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.662.196.916.03 5.4%0 of 9078
Oct to Dec 20256.522.186.775.89 6.9%0 of 9283
Jul to Sep 20256.752.136.996.13 6.2%0 of 9282
Apr to Jun 20256.992.167.206.47 5.4%0 of 9181
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nebraska, Jan to Mar 20264.010.664.213.537.1%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Nebraska

JobMedianMiddle halfEmployed
Nebraska, all employers
CNAs (nursing assistants)$19.23$18.29 to $22.3116,450
LPNs and LVNs$30.13$28.41 to $34.554,580
Registered nurses$40.74$38.09 to $47.9024,720
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Ambassador Health of Omaha. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNebraskaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.119.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.41.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.02.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.54.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.72.01.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.74.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.820.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.120.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.211.412.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Ambassador Health of Omaha's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (59.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

59.4% this home

Better than the national rate

US median of homes 51.5% · Nebraska: 17 better, 24 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 132 eligible stays.

Potentially preventable readmissions

9.0% this home

No different from the national rate

US median of homes 10.7% · Nebraska: 2 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 125 eligible stays.

Infections that led to a hospital stay

7.0% this home

No different from the national rate

US median of homes 7.1% · Nebraska: 2 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 87 eligible stays.

Self-care and mobility at discharge

62.2% this home

Median of homes: Nebraska50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 90 residents counted.

Falls with major injury

0.0% this home

Median of homes: Nebraska0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 129 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Nebraska2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 129 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Nebraska100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: THE AMBASSADOR OMAHA INC. CMS links this home to Ambassador Health, a group of 4 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
Ambassador Holding CompanyDirect ownership interestOrganization06/05/1985
Juilfs, SallyIndirect ownership interestIndividual06/05/1985
First National Bank Omaha5% or greater mortgage interestOrganization01/30/2018
Juilfs, SallyCorporate directorIndividual06/05/1985
Juilfs, TimothyCorporate directorIndividual06/05/1985
Juilfs, TylerCorporate directorIndividual07/01/2021
Juilfs, SallyCorporate officerIndividual06/05/1985
Juilfs, TimothyCorporate officerIndividual06/05/1985
Juilfs, TylerCorporate officerIndividual07/01/2021
The Ambassador Group IncOperational/managerial controlOrganization02/09/1981
Bleach, JakeOperational/managerial controlIndividual03/05/2018
Rhoads, EliOperational/managerial controlIndividual01/01/2024
Shanholtz, BrentOperational/managerial controlIndividual01/01/2013
Shehan, JohnOperational/managerial controlIndividual01/01/2024
Stern, PollyOperational/managerial controlIndividual01/01/2016
Wester, RebeccaOperational/managerial controlIndividual01/01/2024
Juilfs, TimothyIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/31/2025
Ambassador Holding CompanyAdp of the SNFOrganization06/05/1985
First National Bank OmahaAdp of the SNFOrganization04/17/2025
The Ambassador Group IncAdp of the SNFOrganization02/09/1981
Bleach, JakeAdp of the SNFIndividual03/17/2025
Juilfs, SallyAdp of the SNFIndividual06/05/1985
Juilfs, TimothyAdp of the SNFIndividual06/05/1985
Juilfs, TylerAdp of the SNFIndividual07/01/2021
Rhoads, EliAdp of the SNFIndividual03/17/2025
Shehan, JohnAdp of the SNFIndividual03/17/2025
Wester, RebeccaAdp of the SNFIndividual03/17/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 10, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on July 10, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on July 10, 2025: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 14, 2024: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Nebraska contacts for a concern about a nursing home

These are the official offices in Nebraska. NursingHomeClear cannot take or act on complaints.

Common questions

What is Ambassador Health of Omaha's Medicare star rating?
CMS rates Ambassador Health of Omaha 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Ambassador Health of Omaha get at its last inspection?
3 health deficiencies at the standard inspection on July 10, 2025. The Nebraska average is 7.4.
Has Ambassador Health of Omaha been fined?
CMS lists no fines in the last three years.
Does Ambassador Health of Omaha accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Ambassador Health of Omaha?
CMS lists 27 owners and managers, and links the home to Ambassador Health. Legal business name: THE AMBASSADOR OMAHA INC.

Sources

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