Find a nursing home

Home / West Virginia / Elkins

Elkins Rehabilitation & Care Center

2533 Beverly Pike, Elkins, WV 26241 · Randolph County · (304) 636-1391

111 certified beds, about 104 residents a day · Non profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 515025 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 28, 2025, inspectors cited 4 health deficiencies (the West Virginia average is 11.7, the national average 9.2).

Of 34 health citations since July 2022, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated August 28, 2025.

Nurses and nurse aides worked 4.24 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

36.3% of nursing staff left within the year CMS measured (West Virginia average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
27D
6E
0F
Potential for minimal harm
0A
0B
0C
March 11, 2026Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on staff Interview and facility documentation, the facility failed to ensure that a resident residing on the facility's Alzheimer's unit was free from physical abuse, as described by nurse aide (NA) staff members who witnessed the incident. Using the reasonable person concept it can be determined that the average person would have experienced psycho-social harm as a result of the physical abuse, since an average person would not expect to be smacked in his/her own home or in a healthcare facility. This had the potential to affect a limited number of residents. Resident Identifier: Resident #1. Facility census 104. [...]
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observation, staff interview, electronic medical record review, and review of the facility's Abuse, Neglect, Exploitation policy, the facility failed to correctly implement their policy for a substantiated allegation of abuse. The facility failed to provide training to staff as per their five-day follow-up of an abuse investigation. Additionally, the facility failed to report a licensed staff member to his/her licensing board. This was true of one (1) of four (4) residents reviewed for abuse during a complaint survey. Resident identifier #1. Census 104. [...]
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observation, staff interview, electronic medical record review, and review of the facility's Abuse, Neglect, Exploitation policy, the facility failed to take appropriate corrective action, as a result of investigation findings which substantiated physical abuse of a resident. The facility failed to provide additional training to staff as per their five-day follow-up of an abuse investigation. Additionally, the facility failed to report a licensed staff member to his/her licensing board. This was true of one (1) of four (4) residents reviewed for abuse during a complaint survey. Resident identifier #1. Census 104. [...]
August 28, 2025Standard inspection, Complaint inspection · 4 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on record review and staff interview the facility failed to provide care and services in accordance with current standards of practice by administering Resident #115 a Benzodiazepines that she was not ordered. The State Agency (SA) confirmed that this failed practice caused harm to Resident #115. After Resident was given the Benzodiazepines she fell, resulting in a sprained hip. The incident occurred on 07/06/24 and was corrected on 07/08/24, therefore it is cited at past non-compliance. In a addition the facility failed to ensure it followed its policy and procedure for Resident #45 on weight management. This failed practice was found true for (2) of (27) residents investigated for quality of care during the Long-Term Care Survey Process. Resident identifiers #115 and #45. Facility Census #103. Findings Include: [...]
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on staff and resident interviews, and observation The Facility failed to ensure residents knew they had the right to file grievances anonymously. This deficient practice had the potential to affect more than a limited number of residents. Facility Census 103:
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation and staff interview the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. This failed practice was a random opportunity for discovery. Resident identifiers: #51, #63 and #100. Facility Census: 101. a) Residents #51 and #63** On August 25, 2025, at 12:20 PM, the bathroom of Residents #51 and #63 was observed to have a very wet and slippery tile floor with standing water puddles around the toilet base. In an interview with Employee #55, she acknowledged the water puddles and slippery floor and stated she would report it to maintenance. In an interview with Maintenance #175 on 08/25/25, at 12:45 PM, he stated he had discovered the shower faucet was not completely turned off, which caused the standing water and slippery floor tiles in Residents #51 and #63's bathroom. [...]
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on observation and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide sanitary environment to help prevent the development and transmission of communicable diseases and infections with regards to the personal care equipment for two (2) residents. This failed practice was a random opportunity of discovery. Resident identifiers # 66 and #9. Facility census: 101. a) Resident # 66During facility entrance observation and interview on 08/25/25 at 3:40 PM, holes and exposed padding were observed on both Resident #66's wheelchair back rest and walker belt strap. b) Resident # 9In an interview with resident # 9 on 08/26/25 at 9:05AM, it was observed that her scooter chair had rips and tears on the right side back rest exposing the inner padding. [...]
October 25, 2023Standard inspection · 11 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation, record review and staff interview the facility failed to implement a resident's comprehensive person-centered care plan. This was discovered for one (1) of 28 care plans reviewed during the Long-Term Care Survey Process in the areas of hospice scheduling, application and removal of a hand splint and nutritional interventions for weight loss. Resident Identifiers: #17, #23, #89, #49 and #91. Facility Census: #103 Findings Included: a) Resident #17 On 10/24/23 a record review found Resident #17 has hospice services through (name of Hospice organization) Hospice. On 10/25/23 at 9:00 AM record review found the care plan for Hospice services states the Hospice nurse is to visit two (2) times weekly and as needed. There is no care plan in place for the number of Aide visits. The care plan is to state scheduled days the nurse and aide is to provide services. [...]
  2. E
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on medical record reviews and staff interviews, the facility failed to collaborate with hospice services to develop coordinated care plans for four (4) of four (4) residents reviewed for the care area of hospice during the Long-Term Care Survey Process. The care plans for Resident #18, #17, #23, and #89 did not specify when and what services were to be provided by the hospice staff. Resident identifiers: #18, #17, #23, and #89. Facility census: 103.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation and staff interview, the facility failed to establish and maintain an effective infection prevention and control program. Staff failed to remove gloves after incontinence care contaminating the residents bed and surrounding areas. A bedpan and two triangle graduate cylinders were noted hanging on the commode with the toilet seat lifted. This is true for one of one reviewed for wound care and a random opportunity for discovery. Resident identifiers: #69, #94 and #39. Facility census: 103.
  4. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on policy review, record review and staff interview, the facility failed to develop, promote, and implement a facility-wide system to monitor the use of antibiotics. This was true for two (2) out of three (3) residents reviewed for antibiotic use during the Long-Term Care Survey Process. Resident identifiers: #47 and #204. Facility census: 103.
  5. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation and staff interview, the facility failed to provide care and treatment in a dignified manner. Staff signed and dated a dressing after it was affixed to Resident #69's body. This is true for one (1) of one (1) reviewed for wound care. Resident identifier: # 69. Facility census: 103.
  6. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on medical record review and staff interview the facility failed to notify the physician and resident representative of a change in condition. This was discovered for one (1) of three (3) residents reviewed for the care area of nutrition during the Long-Term Care Survey Process. Resident # 91 had a significant weight loss and the physician and resident representative was not notified. Resident identifier: #91 Facility census:
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on record review and staff interview the facility failed to follow Physicians order for medication administration and failed to have an order for pressure ulcer care. Resident Identifiers: #17 and #12. Facility Census:
  8. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on resident interview, record review, and staff interview, the facility failed to assist a resident in locating his lost hearing aide This was true for one (1) out of ( 2) residents reviewed for communication. Resident identifier #90. Facility census: 103.
  9. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on record review and staff interview the facility failed to provide care to a pressure ulcer injury in order to promote healing. Resident Identifiers: #17. Facility Census:
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on medical record review, resident interview, observation and staff interview, the facility failed to ensure the residents' environment remains as free of accident hazards as is possible. Morning medications were left in Resident #37's room unsupervised and not taken until hours later. Antifungal powder was left on R #90's dresser. These were random opportunities for discovery. Resident identifiers: R #37 and R #90. Facility census: 103.
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure complete and accurate medical records. Resident #204's capacity status was incorrect in PointClickCare (the facility's electronic medical record software.) Resident #37's code status order was incorrect and did not match resident's Care Plan or resident's preference. This is true for two (2) of four (4) residents reviewed for Advanced Directives. Resident identifiers: Resident #204 and Resident #37. Facility census: 103.
July 27, 2022Standard inspection · 16 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wrotee) Resident #47 On 07/25/22 at approximately 1:20 PM, an observation was made during incontinence care for Resident #47. Nurse Aide (NA) #72 and NA #78 were observed throwing dirty linen and a soiled brief on the floor without a barrier leaving a wet spot directly on the floor. On 07/25/22 at 1:27 PM, NA #78 stated, I forgot, when asked about using a barrier during incontinence care. NA #72 made no statement. Licensed Practical Nurse (LPN) # 77 confirmed the dirty linen and the soiled brief should not be put directly on the floor and the items were not discarded into a designated container. The facility policy entitled Perineal Care, step #11 states, Discard disposable items into designated containers . On 07/25/22 on 1:44 PM, the Director of Nursing (DON) was notified. The DON stated I'm embarrassed .I'm sorry. No further information was obtained during the survey process. [...]
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure two (2) of 28 sampled residents had a dignified dining experience. Staff stood over residents while assisting them to eat. Resident identifiers: #70 and #57. Facility census: 86.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview, the facility failed to recognize the resident's right to formulate an advance directive. This was true for one (1) of seven (7) residents reviewed for the care area of advance directives. Resident identifier: #136. Facility census: 86.
  4. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation, staff interview and record review the facility failed to implement their abuse policy by reporting all injuries of unknown origin and thoroughly investigating all injuries of unknown origins to determine a possible cause and/or to rule out abuse and/or neglect. This was true for Resident #42 who had bruising to the left side of her head and to both sides of her neck. This was true for one (1) of one (1) resident reviewed for the care area of non pressure skin conditions. Resident Identifier: #42. Facility Census: 86.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation, record review and staff interview the facility failed to immediately report an injury of unknown origin to appropriate State agencies within the appropriate time frames. Resident #42 had a deep purple bruising to the left side of the head and to both sides of her neck. There was no indication the facility knew how this injury occurred and there was no evidence this injury was reported. This was true for one (1) of one (1) reviewed for the care area of skin conditions non -pressure related. Resident Identifier: #42. Facility Census: 86. Findings Included: a) Resident #42 Observation of Resident #42 on 07/25/22 at 1:19 PM during the first phase of the Long Term Care Survey Process (LTCSP) found a bruise to the left side of her head and on both sides of her neck. The bruises were deep purple in color. [...]
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation, staff interview and record review the facility failed to ensure all injuries of unknown origin are thoroughly investigated to determine a possible cause and/or to rule out abuse and/or neglect. This was true for Resident #42 who had bruising to the left side of her head and to both sides of her neck. This was true for one (1) of one (1) residents reviewed for the care area of non pressure skin conditions. Resident Identifier: #42. Facility Census: 86.
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to review and revise the care plan when Resident #73 chose not to continue Hospice Care. This was true for 1 (one) of 28 sampled residents. Resident identifier: 73. Facility Census: 86. Findings Included: a) Resident #73 On 7/25/22 at 11:15 AM while reviewing medical records for Resident #73, it was noted the Resident was receiving Hospice Care. After reviewing the current orders, there was no order for the Resident to receive Hospice Care. Review of the current care plan found the resident was receiving Hospice Services. An interview on 7/26/22 at 1:14 PM, with the Administrator, confirmed Hospice Care was declined on 7/15/22 and the care plan was not revised. .
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to ensure Resident #75 only received medications when ordered by the attending physician. Resident #75 received Tramadol on an as needed basis (PRN) from 02/13/22 through 02/20/22. Resident #75's attending physician indicated he never gave the facility an order to administer Tramadol. This was true for one (1) of one (1) resident reviewed for the care area of pain management. Resident Identifier: #75. Facility Census: 86. Findings Included: a) Resident #75 A review of Resident #75's medical record found a nursing progress note dated 01/11/22 (Resident was admitted to the facility on [DATE]) which read as follows, Received Fax from (Name of Attending physician) New orders as follows: Change Isosorbide mononitrate 10 mg tid (three times a day) to isosorbide mononitrate ER 30 mg by mouth dialy in am. [...]
  9. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to ensure two (2) of eight (8) residents review for the care area of pressure ulcers received care consistent with professional standards of practice to heal or prevent pressure ulcer development. Resident Identifiers: #57 and #70. Facility Census: 86.
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation, record review, and staff interview the facility failed to ensure the residents environment over which it had control was as free from accident hazards as possible. This has the potential to effect more than an isolated number of residents. For Resident #70 the facility failed to investigate bruising on the Residents forearms to possibly identify any hazards/risks, implement interventions to reduce any hazards/risks and monitor for the effectiveness of any interventions. Resident #69 had medication in the room. In addition, medication was left unattended on top of the medication cart. Resident identifiers: #70 and #69. Facility census: 86.
  11. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to ensure a resident with an ileostomy had physician orders for ileostomy care. This was a random opportunity for discovery. Resident Identifier: #1. Facility Census: 86.
  12. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to have an accurate and completed staff posting. This failed practice had the potential to affect a limited number of residents that reside in the facility. Facility census 86.
  13. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to ensure pharmaceutical services were provided to each resident to meet their needs and to ensure an accurate reconciliation of each controlled substance. Resident #75 was administered tramadol after the medication was discontinued in part because the medication was not removed from the medication cart in a timely manner after the discontinuance of the drug. In addition when the remaining tramadol were destroyed the licensed pharmacist was the only person to sign the Disposition of Drug section. This was a random opportunity for discovery and was true for Resident #75. Resident Identifier: #75. Facility Census: 86. Findings Included: [...]
  14. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview the facility failed to ensure medication irregularities identified by the Pharmacist, and accepted by the physician were implemented. This was true for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident Identifier: #1 Facility Census: 86. Findings Included: a) Resident #1 On 7/27/22 at 9:00 AM while reviewing medical records it was noted on the October, 2021 Consultation Report from the pharmacist, the Physician accepted the recommendation to change the timing on a medication (Bumex) from 9:00 PM to earlier in the evening due to this being a diuretic. This was not completed. On the 06/2022 Consultation Report from the pharmacist, the Physician accepted the recommendation to have the Residents Hemoglobin A1C laboratory level checked and monitored. [...]
  15. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure foods were stored in a safe and sanitary manner. This failed practice had the potential to affect a limited number of residents. Facility census: 86.
  16. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2022
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure the medical records for Resident's #136 and #42 were accurate and correct. This was true for three (3) of 28 resident records reviewed during the long term care survey. Resident identifiers: #136 and #42. Facility census: 86.

Fire safety inspections

4 fire safety citations on file: 3 on August 28, 2025, 1 on October 25, 2023.

Every fire safety citation4 citations
  1. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 28, 2025 · Corrected (the home has a date of correction)
  2. F
    Have restrictions on the use of portable space heaters.
    K 781 · August 28, 2025 · Corrected (the home has a date of correction)
  3. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · August 28, 2025 · Corrected (the home has a date of correction)
  4. E
    Have proper medical gas storage and administration areas.
    K 923 · October 25, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
August 28, 2025Fine $8,278

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWest VirginiaUnited States
All nursing staff (RN, LPN and aides)4.243.673.86
Registered nurses0.760.730.69
All nursing staff on weekends3.583.173.42
Nurse aides2.34
Licensed practical nurses1.13
Nursing staff turnover (share who left in a year)36.3%44.1%45.8%
Registered nurse turnover22.2%42.3%42.9%
Administrators who left0

CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.51 on weekdays and 3.58 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.69 in April to June 2025 to 4.24 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.240.764.513.58 0.0%0 of 90104
Oct to Dec 20254.200.784.453.58 0.0%0 of 92104
Jul to Sep 20254.190.734.423.60 0.0%0 of 92104
Apr to Jun 20254.690.664.954.05 0.0%0 of 91101
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
West Virginia, Jan to Mar 20263.560.673.753.083.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWest VirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.114.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.20.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.51.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.04.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.61.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
24.115.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.04.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
32.613.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.522.423.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
18.711.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.11.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.81.81.8

Owners and operators

Legal business name: ELKINS REGIONAL CONVALESCENT CENTER.

NameRoleTypeShareSince
Citizens Bank of Wv5% or greater mortgage interestOrganization03/01/2021
Jones, BetsyManaging control - governing bodyIndividual09/18/1995
Shaver, TaraManaging control - governing bodyIndividual04/26/2018
Godwin, RaymondCorporate officerIndividual01/01/2019
Jones, BetsyCorporate officerIndividual08/07/2005
Riffee, WilliamCorporate officerIndividual01/01/2020
Shaver, TaraCorporate officerIndividual04/29/2018
Tomblyn, MarkCorporate officerIndividual01/01/2021
Wilmoth, RobertCorporate officerIndividual10/02/2018
Jones, BetsyOperational/managerial controlIndividual09/18/1995
Shaver, TaraOperational/managerial controlIndividual04/26/2018
Collett, DenaGeneral partnership interestIndividual01/01/2020
Davis, MatthewGeneral partnership interestIndividual01/01/2017
Elza, SandraGeneral partnership interestIndividual01/01/2019
Gainer, KurtGeneral partnership interestIndividual01/01/2015
Hall, R.General partnership interestIndividual01/01/2020
Kessler, HerkGeneral partnership interestIndividual11/23/2013
Morris, RobbieGeneral partnership interestIndividual01/01/2021
Phillips, RobertGeneral partnership interestIndividual01/01/2020
Phipps, TerriGeneral partnership interestIndividual01/01/2019
Riffee, WilliamGeneral partnership interestIndividual01/01/2017
Shoemaker, ChadGeneral partnership interestIndividual01/01/2020
Tomblyn, MarkGeneral partnership interestIndividual01/01/2015
Wilmoth, RobertGeneral partnership interestIndividual01/01/2017
Chua, CatherineAdp of the SNFIndividual03/05/2026
Jones, BetsyAdp of the SNFIndividual09/18/1995
Shaver, TaraAdp of the SNFIndividual04/26/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on August 28, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on March 11, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on August 28, 2025: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on August 28, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

West Virginia contacts for a concern about a nursing home

These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Elkins Rehabilitation & Care Center's Medicare star rating?
CMS rates Elkins Rehabilitation & Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Elkins Rehabilitation & Care Center get at its last inspection?
4 health deficiencies at the standard inspection on August 28, 2025. The West Virginia average is 11.7.
Has Elkins Rehabilitation & Care Center been fined?
Yes. CMS lists 1 fine totaling $8,278 in the last three years.
Does Elkins Rehabilitation & Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Elkins Rehabilitation & Care Center?
CMS lists 27 owners and managers. Legal business name: ELKINS REGIONAL CONVALESCENT CENTER.

Sources

Find a nursing home Read an inspection