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Elmbrook of Hugo

1200 West Finley, Hugo, OK 74743 · Choctaw County · (580) 326-8383

100 certified beds, about 55 residents a day · For profit - Individual · Medicare and Medicaid since 2000

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375390 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 6, 2025, inspectors cited 4 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

Of 18 health citations since July 2022, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 2 fines totaling $29,580 in the last three years; the largest was $15,147, and the latest is dated May 6, 2025.

Nurses and nurse aides worked 3.50 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.31 of those hours.

42.9% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

CMS links it to Elmbrook Management Company, an affiliated group of 11 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
10D
3E
2F
Potential for minimal harm
0A
0B
0C
May 6, 2025Standard inspection, Complaint inspection · 4 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteOn 04/17/25, a past noncompliance Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure Res #35 was not verbally abused. On 04/17/25 at 1:30 p.m. the OSDH was notified and verified the existence of the past noncompliance IJ related to the facility's failure to ensure residents were not verbally abused. On 05/06/25 at 12:48 p.m. the administrator was notified of the immediate jeopardy situation. The administrator was provided the IJ template. Documentation showed the facility completed staff in-service regarding abuse on 03/03/25. Employee #1 was suspended, then terminated on 03/04/25. A quality assurance meeting was held on 03/05/25 regarding abuse. Based on observation, record review, and interview, the facility failed to ensure a resident was not verbally abused for 1 (#35) of 3 sampled residents reviewed for abuse. [...]
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure assessments were accurate for indwelling catheters for 1 (#24) of 13 sampled residents reviewed for resident assessments. The ADON identified 52 residents resided in the facility.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a care plan was implemented for 1 (#33) of 1 resident sampled for smoking. The ADON reported five residents in the facility smoked.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to follow the plan of care for 1 (#18) of 1 sampled residents reviewed for respiratory care . The ADON reported 52 residents resided in the facility.
June 21, 2024Complaint inspection · 4 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteA past noncompliance Immediate Jeopardy (IJ) situation was determined to exist effective [DATE] related to the facility's failure to ensure cardio-pulmonary resuscitation was provided according to standards of care for Res #1 who was a full code status and implement all components of the facility's CPR policy On [DATE] at 4:20 p.m., the Oklahoma State Department of Health was notified and verified the existence of the past noncompliance IJ related to the facility's failure to implement their CPR policy and provide CPR to Res #1 who was a full code. The past noncompliance IJ was removed effective [DATE] after the facility put measure in place to prevent recurrence. On [DATE] staff were in-serviced on CPR status, DNR code status policy and procedures were reviewed, code status identification policy and procedures were included in all new hire packets, with in-person training upon hire. [...]
  2. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to notify the physician of a resident's change in condition for one (#1) of four sampled residents who were reviewed for neglect. The administrator identified 55 residents who resided in the facility.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was offered the choice to formulate an advanced directive for one (#1) of four sampled residents whose advance directive acknowledgements were reviewed. The administrator identified 55 residents who resided in the facility.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to: a. follow physician's orders for a resident with oxygen, b. obtain orders for a CPAP, and c. ensure a CPAP was in working order for one (#1) of four sampled residents who were reviewed for neglect. The administrator identified 55 residents who resided in the facility.
December 7, 2023Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation and interview the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The DON identified 59 resident residing in the facility who receive meals from the kitchen.
  2. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents with limited range of motion received restorative services and /or assistance to prevent further decrease in range of motion for one (#37) of one sampled resident reviewed for mobility. The Long-Term Care Facility Application for Medicare and Medicaid form documented 60 residents resided in the facility. The DON reported eight residents had contractures.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on observation, record review and interview, it was determined the facility failed to ensure the code status was identified and correct for two (#18 and #19) of three resident whose code status was reviewed. The administrator identified 60 residents who resided in the facility.
  4. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide a CMS 10123 NOMNC form to a resident who received skilled services and afterwards went home for one (#261) of three residents sampled for beneficiary protection notification review. The administrator identified 60 residents who resided in the facility.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on observation, record review, and investigation, the facility failed to ensure MDS assessments accurately reflect the residents' status for two (#11 and #37) of 15 residents whose assessments were reviewed. The facility failed to accurately assess for: a. gradual dose reduction for Res #11. b. ROM for Res #37. The Long-Term Care Facility Application for Medicare and Medicaid form documented 60 residents resided in the facility.
  6. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a PASARR level I was completed correctly and the OHCA was notified of residents with serious mental illnesses for two (#42 and #47) of two residents reviewed for PASARR. The administrator identified 60 resident's resided in the facility.
  7. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2023
    Inspectors wroteBased on record review and interview, the facility failed to document a recapitulation of stay on the discharge summary for two (#59 and #60) of two sampled residents whose closed records were reviewed. The Long-Term Care Application for Medicare and Medicaid form documented a census of 61 residents.
July 15, 2022Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 24, 2022
    Inspectors wroteBased on record review, observation and interview the facility failed to ensure the kitchen properly labeled and stored food, cleaned/sanitized dishes and surfaces in a proper manner for 46 residents who received meals from the kitchen: The Resident Census and Conditions of Residents, dated 07/12/22, documented 46 residents received meals from the kitchen.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure care plans included care of residents with gastric tubes and UTI's for one (#25) of three residents reviewed for gastric tubes and one (#23) of two residents reviewed for UTI's. The Resident Census and Conditions of Residents report, dated 07/12/22, documented three residents with gastric tubes. The DON identified one resident with a UTI.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2022
    Inspectors wroteBased on record review, observation, and interview the facility failed to ensure outdated medications were not available for administration to residents. The Resident Census and Conditions of Residents, dated 07/12/22, documented 49 residents resided in the facility.

Fire safety inspections

8 fire safety citations on file: 2 on May 6, 2025, 6 on July 15, 2022.

Every fire safety citation8 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 6, 2025 · Corrected (the home has a date of correction)
  2. E
    Have properly located and lighted "Exit" signs.
    K 293 · May 6, 2025 · Corrected (the home has a date of correction)
  3. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · July 15, 2022 · Corrected (the home has a date of correction)
  4. E
    Meet other general requirements that are deficient.
    K 300 · July 15, 2022 · Corrected (the home has a date of correction)
  5. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 15, 2022 · Corrected (the home has a date of correction)
  6. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · July 15, 2022 · Corrected (the home has a date of correction)
  7. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 15, 2022 · Corrected (the home has a date of correction)
  8. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 15, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 6, 2025Fine $15,147
June 21, 2024Fine $14,433

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)3.503.793.86
Registered nurses0.310.340.69
All nursing staff on weekends3.203.443.42
Nurse aides2.10
Licensed practical nurses1.09
Nursing staff turnover (share who left in a year)42.9%55.5%45.8%
Registered nurse turnover40.0%53.6%42.9%
Administrators who left0

CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.20 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.63 in April to June 2025 to 3.50 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.500.313.633.20 0.0%0 of 9055
Oct to Dec 20253.650.313.773.35 0.0%0 of 9253
Jul to Sep 20253.830.324.003.39 0.0%0 of 9253
Apr to Jun 20253.630.413.823.17 0.0%2 of 9154
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Oklahoma

JobMedianMiddle halfEmployed
Oklahoma, all employers
CNAs (nursing assistants)$17.27$15.82 to $18.3919,410
LPNs and LVNs$28.04$24.06 to $29.8411,540
Registered nurses$39.87$37.19 to $47.5538,270
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.213.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.31.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.52.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.44.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.813.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.54.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.817.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.627.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.916.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.73.01.8

Owners and operators

Legal business name: ELMBROOK OF HUGO OPERATING CO., LLC. CMS links this home to Elmbrook Management Company, a group of 11 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Coble, TomContracted managing employeeIndividual09/01/2022
Needham, AlandraW-2 managing employeeIndividual09/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on May 6, 2025: "Ensure each resident receives an accurate assessment."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 6, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on June 21, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 7, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Oklahoma average of 3.44.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.

Common questions

What is Elmbrook of Hugo's Medicare star rating?
CMS rates Elmbrook of Hugo 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Elmbrook of Hugo get at its last inspection?
4 health deficiencies at the standard inspection on May 6, 2025. The Oklahoma average is 6.4.
Has Elmbrook of Hugo been fined?
Yes. CMS lists 2 fines totaling $29,580 in the last three years.
Does Elmbrook of Hugo accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Elmbrook of Hugo?
CMS lists 2 owners and managers, and links the home to Elmbrook Management Company. Legal business name: ELMBROOK OF HUGO OPERATING CO., LLC.

Sources

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