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Fianna Hills Nursing and Rehabilitation Center

8411 South 28th Street, Fort Smith, AR 72908 · Sebastian County · (479) 648-9600

102 certified beds, about 96 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2000

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045354 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 5, 2025, inspectors cited 3 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 19 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.15 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.27 of those hours.

59.3% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
12E
2F
Potential for minimal harm
0A
1B
1C
February 6, 2026Complaint inspection · 1 citation
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2026
    Inspectors wroteBased on observation, interviews, record review and facility policy review, it was determined that facility staff failed to follow care planned interventions for two (Resident #2 and Resident #3) of three residents reviewed for assistance and supervision.
June 5, 2025Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 4, 2025
    Inspectors wroteBased on interviews, observations, record review, and facility policy review, the facility failed to ensure chemical solutions were available to effectively clean and sanitize dishware and kitchen equipment; failed to store, prepare, distribute and serve food in accordance with professional standards of safety; failed to ensure dietary staff washed their hands following the removal of gloves and between task during meal preparation; failed to ensure food preparation surfaces were cleaned and sanitized using a sanitizing solution; failed to ensure equipment was clean and sanitized between uses; and failed to ensure the dietary staff cleaned and sanitized the test thermometer between testing the temperatures of food items on the steamtable. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 4, 2025
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure medication was not left at the bedside for one of one observation and the facility failed to ensure insulins and antianxiety medications were stored at manufacturer recommended temperature for one of one observation of medication storage.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 4, 2025
    Inspectors wroteBased on observations, interviews, record review, and policy review, it was determined that the facility failed to properly store oxygen canisters while not in use for 1 (Resident #53) of 4 residents reviewed for accidents.
May 31, 2024Standard inspection · 0 citations
April 28, 2023Standard inspection · 15 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure foods stored in the freezer were covered and sealed to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; failed to ensure 1 of 1 dietary staff washed their hands before handling clean equipment. These failed practices had the potential to affect 86 residents who received meals from the kitchen (total census: 86) as documented on a list provided by Dietary Supervisor on 04/25/23.
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident's dining space was not infringed upon by other residents to ensure residents were able to have a pleasant dining experience for 1 (Resident # 25) sampled resident and meals for residents at the same dining table in the Main Dining Room were served together to promote dignity and respect for 1 (Resident #62) of 24 (Residents #5, #12, #15, #24, #25, #26, #39, #44, #48, #51, #53, #54, #58, #60, #61, #62, #65, #67, #72, #77, #79, #84, #291 and #342) sampled residents. This failed practice had the potential to affect 87 residents who had the ability to dine in the Main Dining Room as documented on the Census and Conditions of Residents provided by the Administrator on 04/24/23 at 11:52 AM.
  3. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the Minimum Data Set (MDS) was completed accurately related to an indwelling foley catheter for 1 (Resident #54) and a Discharge MDS for 1 (Resident #88) of 24 (Residents #5, #12, #15, #24, #25, #26, #39, #44, #48, #51, #53, #54, #58, #60, #61, #62, #65, #67, #72, #77, #79, #84, #291 and #342) sampled residents whose MDS's were reviewed.
  4. E
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on record review, and interview, the facility failed to ensure an updated determination evaluation and review was received after the 60 day expiration date for a resident with a mental disorder diagnosis to ensure the resident received care and services in the most integrated setting appropriate to their needs for 1 (Resident #72) of 23 (Residents #5, #10, #12, #15, #20, #25, #32, #39, #46, #48, #49, #53, #54, #58, #60, #61, #63, #65, #67, #72, #79, #86 and #342) sampled residents with serious mental disorders as documented on a list provided by the Minimum Data Set (MDS) Coordinator on 04/27/23 at 3:38 PM.
  5. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteSurveyor: [NAME], [NAME] Based on observation, interview, and record review, the facility failed to ensure residents' who had a new service or level of care ordered or provided, individualized Care Plans were updated to ensure appropriate care was received for 4 (Residents #54, #61, #72 and #79) of 24 (Residents #5, #12, #15, #24, #25, #26, #39, #44, #48, #51, #53, #54, #58, #60, #61, #62, #65, #67, #72, #77, #79, #84, #291 and #342) sampled residents whose Care Plans were reviewed. This failed practice had the potential to affect 87 residents as documented on the Census and Conditions of Residents provided by the Administrator on 04/24/23 at 11:52 AM.
  6. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents with a pressure ulcer received necessary treatment and services, consistent with professional standards of practice, as evidenced by failure to ensure physician ordered interventions were consistently implemented to promote healing and prevent new ulcers from developing for 1 (Resident #84) of 3 (Residents #5, #54 and #84) sampled residents who had pressure ulcer. This failed practice had the potential to affect 5 residents according to a list provided by the Director of Nursing (DON) on 04/25/23 at 2:11 PM.
  7. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents with suprapubic/indwelling foley catheters received care and treatment in accordance with professional standards of nursing practices for 2 (Residents #54 and #79) of 3 (Residents #42, #54 and #79) sampled residents, as evidenced by failure to ensure the indwelling foley catheter drainage bag and tubing was contained and off the floor for Resident #79; and failed to ensure Residents #54's indwelling foley catheter/tubing/anti-reflux chamber were free of sediment to prevent cross contamination and possible infections. This failed practice had the potential to affect 6 residents according to a list provided by the Administrator on 04/25/23 at 1:50 PM.
  8. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure Oxygen (O2) was running at the prescribed rate as ordered by the physician and the humidifier and tubing were dated and properly stored in a closed bag or container when not in use, to prevent potential cross contamination that could result in respiratory infections for 5 (Residents #24, #54, #67, #79 and #84) of 11 (Residents #5, #12, #24, #25, #26, #41, #54 #67, #79, #84 and #342 ) sampled residents who required O2. This failed practice had the potential to affect 21 residents who required O2 according to a list provided by the Administrator on 04/27/23 at 1:05 PM.
  9. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. The failed practice had the potential to affect 7 residents who received pureed diets as documented on the List Dietary Supervisor provided by the Food Service Supervisor on 04/25/23 at 9:21 AM.
  10. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure visitors wore personal protective equipment while visiting a resident on contact isolation for 1 (Resident #54); staff performed hand hygiene and/or changed gloves during incontinent care for 1 (Resident #58); and staff performed hand hygiene before serving/setting up of a meal tray for 1 (Resident #291) of 3 (Residents #54, #58 and #291) sampled residents. This failed practice had the potential to affect 87 residents according to the Census and Conditions of Residents provided by the Administrator on 04/24/23 at 11:52 a.m.
  11. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteSurveyor: [NAME], [NAME] L Based on record review, and interview, the facility failed to ensure education provided to residents/responsible parties regarding the benefits and potential side effects associated with COVID-19 vaccines and the residents/responsible parties' choice was documented in the facility's electronic medical records for 3 (Residents #60, #72 and #86) of 5 (Residents #60, #72, #86, #291 and #342) sampled residents whose immunization records were reviewed for COVID-19 vaccine information to ensure residents were able to make informed decisions as to whether or not to receive the vaccine.
  12. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure call lights were kept within reach to allow the residents to summon assistance to accommodate their individual care needs for 1 (Resident #60) of 12 (Residents #5, #12, #15, #20, #23, #24, #25, #39, #41, #46, #58 and #67) sampled residents who were dependent on staff assistance and could utilize the call light system. This failed practice had the potential to affect 62 residents as documented on a list provided by the Administrator on 04/25/23 at 1:50 PM.
  13. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 7 residents who received pureed diets, 23 residents who received mechanical soft diets and 58 residents who received regular diets from 1 of 1 kitchen (total census: 86) according to a list provided by the Dietary Supervisor on 04/25/23
  14. C
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    F848 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 28, 2023
    Inspectors wroteBased on interview, and record review, the facility failed to ensure the Binding Arbitration Agreements provided for the selection of a venue convenient to both parties for 5 (Residents #58, #61, #79, #84 and #342) of 5 sampled residents who had signed the Binding Arbitration Agreements upon admission since 09/16/19. This failed practice had the potential to affect 59 residents who had signed the facility's Arbitration Agreement since September 16, 2019, as documented on a list provided by the Business Office Manager (BOM) on 04/24/23 at 2:09 PM.
  15. B
    Ensure staff are vaccinated for COVID-19
    F888 · Infection Control · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure all staff received complete primary vaccinations, had an approved or pending medical or religious exemption, or a temporary delay per the Center for Disease Control (CDC) and Centers for Medicare and Medicaid Services (CMS) COVID-19 Health Care Staff Vaccination Regulations Quality Service and Oversight (QSO) Memo dated October 26, 2022, and failed to ensure staff COVID-19 vaccinations were accurately tracked, documented, and updated timely.

Fire safety inspections

6 fire safety citations on file: 3 on May 31, 2024, 3 on April 28, 2023.

Every fire safety citation6 citations
  1. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · May 31, 2024 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 31, 2024 · Corrected (the home has a date of correction)
  3. F
    Ensure proper usage of power strips and extension cords.
    K 920 · May 31, 2024 · Corrected (the home has a date of correction)
  4. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · April 28, 2023 · Corrected (the home has a date of correction)
  5. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 28, 2023 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 28, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.154.023.86
Registered nurses0.270.410.69
All nursing staff on weekends3.603.453.42
Nurse aides2.94
Licensed practical nurses0.94
Nursing staff turnover (share who left in a year)59.3%49.5%45.8%
Registered nurse turnover25.0%44.8%42.9%
Administrators who left0

CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.37 on weekdays and 3.60 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.61 in April to June 2025 to 4.15 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.150.274.373.60 0.0%0 of 9096
Oct to Dec 20254.450.314.843.46 0.0%0 of 9295
Jul to Sep 20254.460.274.823.55 0.0%0 of 9296
Apr to Jun 20254.610.284.883.94 0.0%0 of 9196
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.79.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.21.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.13.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.110.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.44.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.810.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.924.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.212.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.72.11.8

Owners and operators

Legal business name: KMJ ENTERPRISES FIANNA HILLS LLC.

NameRoleTypeShareSince
Rhs Nursing, LLC5% or greater direct ownership interestOrganization100%01/01/2013
M&m Hathorn, LLC5% or greater indirect ownership interestOrganization01/01/2013
Schaap, LLC5% or greater indirect ownership interestOrganization01/01/2013
Hathorn, Michael5% or greater indirect ownership interestIndividual01/01/2013
Schaap, Don5% or greater indirect ownership interestIndividual01/01/2013
Schaap, Kimberly5% or greater indirect ownership interestIndividual01/01/2013
Mundy, KarenW-2 managing employeeIndividual06/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on February 6, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on June 5, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 28, 2023: "Ensure each resident receives an accurate assessment."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on April 28, 2023: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Fianna Hills Nursing and Rehabilitation Center's Medicare star rating?
CMS rates Fianna Hills Nursing and Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Fianna Hills Nursing and Rehabilitation Center get at its last inspection?
3 health deficiencies at the standard inspection on June 5, 2025. The Arkansas average is 2.7.
Has Fianna Hills Nursing and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Fianna Hills Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Fianna Hills Nursing and Rehabilitation Center?
CMS lists 7 owners and managers. Legal business name: KMJ ENTERPRISES FIANNA HILLS LLC.

Sources

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