Forest Haven Nursing & Rehab Ctr, LLC
171 Thrasher Drive, Jonesboro, LA 71251 · Jackson County · (318) 259-2729
139 certified beds, about 123 residents a day · For profit - Corporation · Medicare and Medicaid since 1998
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195463 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 24, 2026, inspectors cited 5 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 13 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.80 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
51.8% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Central Management Company, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
004/24
804/25
506/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
8E
0F
Potential for minimal harm
0A
0B
0C
June 24, 2026Standard inspection, Complaint inspection · 5 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview the facility failed to ensure the kitchen prepared and served food in accordance with professional standards for food service safety. This had the potential to affect 121 diets served from the kitchen.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to ensure it developed a comprehensive person-centered care plan for each resident by failing to develop a care plan for catheter care for 1 (#14) of 3 residents reviewed for urinary catheters.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to ensure that a resident who received respiratory care was provided such care, consistent with professional standards of practice by not having signage on the outside of the resident's room to indicate oxygen was in use for 2 (#99 and #125) of 2 residents reviewed for oxygen.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation and interview, the facility failed to ensure CNAs were competent in the skill of incontinent care for 1 (#7) of 2 residents observed during incontinent care.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure the attending physician included a handwritten clinical rationale for the denial of a dose reduction of a psychotropic medication for 2 (#2, #55) of 5 residents reviewed for unnecessary medications.
April 30, 2025Standard inspection · 8 citations
- E Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident was free from physical restraints imposed for the purpose of discipline or convenience for 1 (#112) of 2 (#58 and #112) residents reviewed for restraints. The facility failed to identify that resident #112 had a wheelchair seatbelt in place.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure the resident's environment remained as free of accident hazards as is possible; and each resident received assistance devices to prevent accidents by failing to ensure a thorough investigation and appropriate interventions were initiated after each incident for 1 (#49) of 4 (#38, #49, #81, #107) sampled residents revealed for accidents.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that an indwelling catheter was not used unless there is valid justification for catheterization and the catheter was discontinued as soon as clinically warranted for 1 (#70) of 3 (#70, #68, and #78) residents reviewed for urinary catheter or urinary tract infection.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to ensure respiratory care was provided consistent with professional standards of practice for 3 (#70, #76, #120) of 3 (#70, #76, #120) residents reviewed for respiratory care. The facility failed to ensure: 1) water in the humidifier bottle on the oxygen concentrator was changed weekly and oxygen tubing was stored properly for resident #70), 2) nebulizer hand pipe was dated and stored properly for resident #76, and 3) oxygen tubing was dated and oxygen concentrator filter was clean for resident #120.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview the facility failed to ensure drugs and biologicals were stored and labeled in accordance with accepted professional principles by failing to put an open date on multidose medications for residents #41, #59, #61, #77, #92 and by failing to ensure there were no expired medications available for resident use that were stored in the stock cabinet.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to store food in accordance with professional standards for food service safety by failing to ensure that food was dated and stored properly. This deficient practice had the potential to affect all residents who received meals served from the kitchen.
- E Keep all essential equipment working safely.
Inspectors wroteBased on observations and interviews, the facility failed to ensure that essential kitchen equipment was maintained in safe operating condition. This deficient practice had the potential to affect all residents who received meals served from the kitchen.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation and interview the facility failed to ensure infection control practices were maintained during wound care for 1 (#120) of 2 (#78, #120) wound care observations.
April 3, 2024Standard inspection · 0 citations
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.80 | 3.76 | 3.86 |
| Registered nurses | 0.34 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.27 | 3.21 | 3.42 |
| Nurse aides | 2.33 | ||
| Licensed practical nurses | 1.14 | ||
| Nursing staff turnover (share who left in a year) | 51.8% | 47.6% | 45.8% |
| Registered nurse turnover | 40.0% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.02 on weekdays and 3.27 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.99 in April to June 2025 to 3.80 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.80 | 0.34 | 4.02 | 3.27 | 0.0% | 0 of 90 | 123 |
| Oct to Dec 2025 | 3.85 | 0.31 | 4.07 | 3.29 | 0.0% | 0 of 92 | 126 |
| Jul to Sep 2025 | 3.91 | 0.38 | 4.12 | 3.35 | 0.0% | 0 of 92 | 119 |
| Apr to Jun 2025 | 3.99 | 0.40 | 4.26 | 3.33 | 0.0% | 0 of 91 | 119 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.2 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.1 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.2 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.8 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.2 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.6 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.7 | 1.8 |
Owners and operators
Legal business name: FOREST HAVEN NURSING & REHABILITATION CENTER, LLC. CMS links this home to Central Management Company, a group of 21 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kisatchie Corporation | 5% or greater direct ownership interest | Organization | 51% | 02/01/1998 |
| Prico, Inc | 5% or greater direct ownership interest | Organization | 49% | 02/01/1998 |
| Maumalanga, Holly | 5% or greater indirect ownership interest | Individual | 6% | 03/31/2025 |
| Zimmerman, Freda | 5% or greater indirect ownership interest | Individual | 12% | 03/31/2025 |
| Central Management Company, LLC | Operational/managerial control | Organization | 02/01/1998 | |
| Price, Teddy | Operational/managerial control | Individual | 03/01/2025 | |
| Central Management Company, LLC | Adp of the SNF | Organization | 07/02/2025 | |
| Kisatchie Corporation | Adp of the SNF | Organization | 02/01/2001 | |
| Prico, Inc | Adp of the SNF | Organization | 02/01/2001 | |
| Billings, Sandra | Adp of the SNF | Individual | 03/11/2025 | |
| Bolwahnn, Sheila | Adp of the SNF | Individual | 12/01/2008 | |
| Cantrell, Jeffrey Lee | Adp of the SNF | Individual | 10/01/2013 | |
| Maumalanga, Holly | Adp of the SNF | Individual | 03/31/2025 | |
| Price, Teddy | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Dawn | Adp of the SNF | Individual | 04/01/1998 | |
| Shelton, James | Adp of the SNF | Individual | 04/01/1998 | |
| Zimmerman, Freda | Adp of the SNF | Individual | 03/31/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on June 24, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 24, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on June 24, 2026: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on June 24, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Other nursing homes nearby
- Wyatt Manor Nursing and Rehab Ctr, Inc Jonesboro, 5.1 mi · 4 of 5 stars · 11 citations
- Alpine Skilled Nursing and Rehabilitation Ruston, 13.1 mi · 1 of 5 stars · 18 citations
- Princeton Place-Ruston Ruston, 20.5 mi · 4 of 5 stars · 9 citations
- Onyx Care of Winnfield Winnfield, 20.8 mi · 1 of 5 stars · 36 citations
- Autumn Leaves Nursing & Rehab Center, LLC Winnfield, 21.9 mi · 4 of 5 stars · 12 citations
- Onyx Care of Ruston Ruston, 22.9 mi · 1 of 5 stars · 26 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Forest Haven Nursing & Rehab Ctr, LLC's Medicare star rating?
- CMS rates Forest Haven Nursing & Rehab Ctr, LLC 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Forest Haven Nursing & Rehab Ctr, LLC get at its last inspection?
- 5 health deficiencies at the standard inspection on June 24, 2026. The Louisiana average is 6.4.
- Has Forest Haven Nursing & Rehab Ctr, LLC been fined?
- CMS lists no fines in the last three years.
- Does Forest Haven Nursing & Rehab Ctr, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Forest Haven Nursing & Rehab Ctr, LLC?
- CMS lists 17 owners and managers, and links the home to Central Management Company. Legal business name: FOREST HAVEN NURSING & REHABILITATION CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.