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Greendale Forest Nursing and Rehabilitation Center

1304 Se Second Street, Snow Hill, NC 28580 · Greene County · (252) 747-8126

115 certified beds, about 105 residents a day · For profit - Corporation · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345366 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 18, 2026, inspectors cited 5 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 20 health citations since January 2024, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $18,132 in the last three years; the largest was $9,620, and the latest is dated March 27, 2025.

Nurses and nurse aides worked 3.33 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.29 of those hours.

29.9% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Principle Long Term Care, an affiliated group of 40 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
10D
2E
1F
Potential for minimal harm
0A
3B
2C
June 18, 2026Standard inspection, Complaint inspection · 5 citations
  1. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to schedule a Registered Nurse (RN) for at least eight consecutive hours per day seven days a week for 3 of 119 days (1/4/26, 2/8/26 and 3/15/26) reviewed for sufficient staffing.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observation and staff interviews, the facility failed to provide an environment free of wall damage (room [ROOM NUMBER], 707, and #710), failed to ensure pipes around hand washing sinks were sealed (room [ROOM NUMBER] and #307) and failed to provide privacy curtains free of stains (Rooms #408) for 6 of 26 rooms on 4 of 6 hallways reviewed for the environment.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on record review, Physician #1, Physician #2, Hospice staff interview and staff interviews the facility failed to implement effective interventions to promote bowel movements. Hospice orders on 2/7/26 included the addition of a stool softener as needed; however, the bowel regimen did not begin until 2/18/26 when the resident returned from the emergency department (ED) on 2/18/26. A pelvic x-ray was performed in the ED on 2/18/26 that displayed fecal impaction. This was for 1 of 1 resident (Resident #16) reviewed for professional standards.
  4. D
    Provide appropriate foot care.
    F687 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observation, record review, resident, staff and physician interviews the facility failed to arrange podiatry services for 1 of 1 resident reviewed for foot care (Resident #89).
  5. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on record review, Physician #1, Physician #2, Hospice Clinical Manger, the Hospice Nurse and staff interviews, the facility failed to have effective systems in place to ensure hospice orders were processed when a resident was admitted to hospice services for 1 of 1 resident reviewed for hospice services (Resident #16).
May 1, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to ensure an accurate Medication Administration Record (MAR) when staff documented a scheduled blood draw (a procedure in which a needle is used to take blood from a vein, usually for laboratory testing) was completed twice a week instead of once a week for 1 of 3 residents reviewed for blood draws (Resident #2).
March 27, 2025Standard inspection, Complaint inspection · 7 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to have effective systems in place for identifying the development of skin breakdown which delayed treatment and interventions. Resident #39's skin was intact on re-admission on [DATE]. On 1/4/25 excoriation was noted on her buttocks. There were no further documented assessments until a wound assessment dated [DATE] recorded Resident #39 developed an unstageable (full thickness skin and tissue loss where the extent of tissue damage cannot be determined due to presence of slough, a yellow/white layer of dead skin tissue, or eschar, dry dead tissue, obscuring the wound bed) 5 centimeter (cm) by 5cm right buttocks pressure wound. Resident #39's right buttocks pressure wound deteriorated and required hospitalization for an infected right buttocks/sacral pressure wound on 2/17/2025. [...]
  2. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 17, 2025
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to conduct and document care plan meetings after completion of quarterly and/or annual Minimum Data Set (MDS) assessments for 6 of 31 residents reviewed for care planning (Resident #27, Resident #100, Resident #91, Resident #45, Resident #18, and Resident #21).
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2025
    Inspectors wroteBased on record review, observations, and staff interviews the facility failed to keep a urinary catheter bag from touching the floor to reduce the risk of infection for 3 of 3 residents reviewed with urinary catheters (Resident # 8, Resident # 5 and Resident # 14).
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 17, 2025
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to administer supplemental oxygen as prescribed by the physician for 1 of 1 resident reviewed for oxygen use (Resident #27).
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 17, 2025
    Inspectors wroteBased on record review, observation and staff interviews, the facility failed to maintain an accurate medical record in documenting the administration of oxygen for 1 of 31 residents whose medical records were reviewed (Resident #27).
  6. C
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for minimal harm, widespread · deficient, provider has April 17, 2025
    Inspectors wroteBased on observations and staff interviews, the facility failed to provide a clean and sanitary environment by not removing a dark grey/black colored substance from 20 of 25 ceiling fans observed on 8 of 8 resident halls.
  7. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · deficient, provider has April 17, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to post accurate Registered Nurse (RN) staffing information for 16 of 114 days reviewed for posted nurse staffing (12/9/24, 12/16/24, 12/30/24, 1/4/25, 1/14/25, 1/22/25, 1/27/25, 1/28/25, 1/30/25, 2/7/25, 2/17/25, 2/21/25, 2/23/25, 2/28/25, 3/11/25, and 3/16/25).
April 26, 2024Complaint inspection · 4 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observations, record review, staff and Physician interviews, the facility failed to protect the resident's right to be free from injury of unknown source that resulted in bruising under the eyes and a fracture of the bridge of the nasal bones. This occurred for 1 of 1 cognitively impaired resident reviewed for an injury of unknown source. (Resident #1)
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observations, record review, staff and Physician interviews the facility failed to notify the Physician of a residents change in condition when an injury of unknown source was identified. The resident was observed with unexplained bruising and swelling under the eye and x-rays confirmed a fracture of the bridge of the nasal bones. This occurred for 1 of 1 cognitively impaired resident (Resident #1) reviewed for an injury of unknown source and notification of the Physician.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interviews the facility failed to implement their policy for injuries of unknown source that required facility staff to immediately report the injury to facility management. A staff member failed to report unexplained bruising under the eyes and over the nose to facility management as soon as the injury was observed for 1 of 1 residents (Resident #1) reviewed for injuries of unknown source.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, staff and Physician interviews the facility failed to monitor a resident following the identification of an injury of unknown source that resulted in bruising and a fracture of the nasal bridge. Neurological checks were not conducted following the unwitnessed head injury, vital signs were not obtained, and pain assessments were not conducted. This occurred for 1 of 1 cognitively impaired resident reviewed for an injury of unknown source. (Resident #1)
January 8, 2024Standard inspection · 3 citations
  1. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · deficient, provider has January 23, 2024
    Inspectors wroteBased on observation, staff interviews and review of the daily nursing staff postings, the facility failed to post accurate census numbers for 35 of 35 days.
  2. B
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has January 23, 2024
    Inspectors wroteBased on observations, resident interviews and staff interviews, the facility failed to inform residents (Resident #11, Resident #6 and Resident #22) of the location of the state inspection results and failed to display state inspection results in a location accessible to residents for 3 of 14 residents present in a Resident Council meeting.
  3. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has January 23, 2024
    Inspectors wroteBased on staff interviews, interview with the Ombudsman and record review, the facility failed to provide a copy of the transfer/discharge notice to the Ombudsman for 1 of 1 resident (Resident #78) reviewed for hospitalization.

Fire safety inspections

6 fire safety citations on file: 3 on January 8, 2024, 3 on September 1, 2022.

Every fire safety citation6 citations
  1. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 8, 2024 · Corrected (the home has a date of correction)
  2. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 8, 2024 · Corrected (the home has a date of correction)
  3. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 8, 2024 · Corrected (the home has a date of correction)
  4. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · September 1, 2022 · Corrected (the home has a date of correction)
  5. D
    Install resident room doors of proper design and width.
    K 233 · September 1, 2022 · Corrected (the home has a date of correction)
  6. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 1, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 27, 2025Fine $9,620
April 26, 2024Fine $8,512

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.333.853.86
Registered nurses0.290.620.69
All nursing staff on weekends3.043.423.42
Nurse aides2.26
Licensed practical nurses0.78
Nursing staff turnover (share who left in a year)29.9%49.0%45.8%
Registered nurse turnover37.5%45.6%42.9%
Administrators who left0

CMS expects 3.67 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.45 on weekdays and 3.04 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.58 in April to June 2025 to 3.33 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.330.293.453.04 0.0%5 of 90105
Oct to Dec 20253.480.293.653.06 0.0%1 of 92102
Jul to Sep 20253.720.303.883.31 0.0%0 of 92101
Apr to Jun 20253.580.313.763.10 0.0%0 of 91103
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.915.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.32.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.73.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.51.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.518.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.85.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.114.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
31.022.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.312.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.01.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.31.81.8

Owners and operators

Legal business name: RIVER NEUSE GROUP, LLC. CMS links this home to Principle Long Term Care, a group of 40 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Abela, AnthonyManaging control - governing bodyIndividual11/01/2024
Krishnaraj, RameshManaging control - governing bodyIndividual01/01/2025
Boice, GaleCorporate officerIndividual03/05/2018
Johnson, DianneCorporate officerIndividual01/01/2011
Principle Long Term Care, Inc.Operational/managerial controlOrganization01/01/2011
Abela, AnthonyOperational/managerial controlIndividual11/01/2024
Mumford, CarolineOperational/managerial controlIndividual03/29/2021
Krishnaraj, RameshAdp of the SNFIndividual05/16/2025
Mumford, CarolineAdp of the SNFIndividual05/16/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 18, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on June 18, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on June 18, 2026: "Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 1, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.04 hours per resident per day, below the North Carolina average of 3.42.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

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Common questions

What is Greendale Forest Nursing and Rehabilitation Center's Medicare star rating?
CMS rates Greendale Forest Nursing and Rehabilitation Center 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Greendale Forest Nursing and Rehabilitation Center get at its last inspection?
5 health deficiencies at the standard inspection on June 18, 2026. The North Carolina average is 4.7.
Has Greendale Forest Nursing and Rehabilitation Center been fined?
Yes. CMS lists 2 fines totaling $18,132 in the last three years.
Does Greendale Forest Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Greendale Forest Nursing and Rehabilitation Center?
CMS lists 9 owners and managers, and links the home to Principle Long Term Care. Legal business name: RIVER NEUSE GROUP, LLC.

Sources

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