Find a nursing home

Home / North Carolina / Kinston

Nc State Veterans Home-Kinston

2150 Hull Road, Kinston, NC 28504 · Lenoir County · (252) 939-8000

100 certified beds, about 92 residents a day · Government - State · Medicare and Medicaid since 2013

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345560 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 14, 2025, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 10 health citations since May 2023, 7 were rated as actual harm or immediate jeopardy to residents (6 immediate jeopardy).

CMS lists 5 fines totaling $74,987 in the last three years; the largest was $40,658, and the latest is dated July 28, 2025.

Nurses and nurse aides worked 5.04 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.

37.9% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Pruitthealth, an affiliated group of 96 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
6J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
2D
0E
0F
Potential for minimal harm
0A
1B
0C
November 14, 2025Standard inspection · 0 citations
July 28, 2025Complaint inspection · 4 citations
  1. J
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, and interviews with staff, Responsible Party, Manager at the facility's contracted x-ray company, and Physician the facility failed to ensure nursing staff reported a fall with injury to a physician/medical provider resulting in the physician/medical provider not having all relevant information as a treatment plan was developed and implemented. On [DATE] Resident # 1 sustained a fall while Nurse Aide # 1 and Nurse Aide # 2 were caring for him. The resident was crying in pain while on the floor and had obvious injury to his left knee. The on-call provider was erroneously informed that the resident had pain, warmth, and swelling to the left knee for no known reason. The provider's treatment plan included a STAT (right away) x-ray of the left knee but no orders for stabilization of the resident's leg. [...]
  2. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, observations, and interviews with staff, Responsible Party, a Manager at the facility's contracted x-ray company, and Physician the facility failed to protect a severely cognitively impaired resident's right to be free of neglect after he sustained a fall with obvious injury on [DATE] between 6:00 AM and 7:00 AM. Nurse Aide # 1 and Nurse Aide # 2 were preparing to use a sit-to stand lift to transfer Resident # 1, who was totally dependent on staff for sitting balance and required a total mechanical lift for transfers, from the bed to the chair when the resident slid off the side of the bed and landed on his knees. The resident was crying while on the floor and Nurse Aide # 1 reported she could tell something was wrong. Resident # 1 was lifted to the bed without a nursing assessment. [...]
  3. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, and interviews with staff, the facility's contracted x-ray company, Responsible Party, and Physician the facility failed to ensure nursing staff effectively communicated amongst themselves to ensure staff who cared for Resident #1 were aware of a fall with obvious injury that occurred and that Resident # 1 received comprehensive assessment and treatment. Resident # 1, who was severely cognitively impaired, sustained a fall on [DATE] between 6:00 AM and 7:00 AM. Night shift nursing staff members, who were assisting with Resident # 1 during the accident, were aware the resident was crying in pain as a result of the fall but did not disclose the fall. A comprehensive assessment was not completed prior to moving the resident after the fall. [...]
  4. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, record review and interviews with staff, and physician the facility failed to provide the necessary supervision to prevent accidents and provide care in a safe manner for a severely cognitively impaired resident totally dependent on staff for care and required a total mechanical lift for transfers. On [DATE] between 6:00 AM and 7:00 AM Nurse Aide #1 and Nurse Aide #2 were preparing to use a sit-to stand mechanical lift to transfer Resident # 1 from the bed to the chair. On [DATE] while seated on the side of the bed, the resident slid to the floor on his knees and was crying on the floor. The resident was manually lifted from the floor to the bed following the fall. NA #1 reported Nurse #1, who was the supervising nurse for NA # 1 and NA # 2, then helped them transfer Resident # 1 from the bed to the wheelchair with the sit-to-stand lift. [...]
January 13, 2025Complaint inspection · 2 citations
  1. J
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on record reviews and interviews with facility staff, physician's office staff, Nurse Practitioner (NP), and Medical Director, the facility failed to notify the physician or nurse practitioner (NP) immediately of an unwitnessed fall with head injury for a resident prescribed an anticoagulant (blood thinner) in order for the physician to determine the necessary treatment plan. The resident fell on Saturday [DATE] and the physician was not notified until Monday [DATE]. Resident #1 continued to receive his anticoagulant medication. On [DATE], Resident #1 had an acute change in condition and was sent to the hospital. Resident #1's Glasgow Coma Scale (used to objectively describe the extent of impaired consciousness in all types of acute medical and trauma patients) in the hospital indicated he sustained a severe traumatic brain injury. [...]
  2. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on record reviews and interviews with the Responsible Party (RP), staff, Nurse Practitioner (NP), and Medical Director, the facility failed to: explain to the resident and RP the risk of life threatening consequences and the importance of hospital evaluation when a severely cognitively impaired resident who was prescribed an anticoagulant (blood thinner) had an unwitnessed fall with obvious signs of head injury and refused hospital evaluation; and to recognize the seriousness of a change in condition and immediately seek emergent medical care. On [DATE] Resident #1 had an unwitnessed fall and was assessed as having an abrasion with a small indentation on the top of his head described by Nurse #3 like when someone would press down into a soft mattress. The resident stated he ain't going to no hospital. [...]
August 22, 2024Standard inspection · 2 citations
  1. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wrote2. Resident #20 was admitted to the facility on [DATE] with diagnoses that included paroxysmal atrial fibrillation, osteoarthritis, generalized muscle weakness, and difficulty in walking. The electronic medical record profile indicated Resident #20's code status as a Do Not Resuscitate (DNR). Review of Resident #20's physician orders dated [DATE] revealed he had an active DNR order in place. The DNR book kept at the nurse's station on Resident #20's hall/wing was reviewed. An effective, executed DNR status form was found. Review of Resident #20's revised active care plan dated [DATE] at 6:42 PM showed a focus area of do not attempt resuscitation. Further review of Resident #20's revised active care plan dated [DATE] at 6:42 PM indicated a focus area of attempt resuscitation. An interview was conducted on [DATE] at 4:16 pm with the Director of Nursing (DON). [...]
  2. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · deficient, provider has September 19, 2024
    Inspectors wrote2. Resident #17 was admitted to the facility on [DATE] with diagnoses including myocardial infarction (heart attack). Physician orders dated 8/17/2023 included Aspirin Delayed Release (an antiplatelet medication that causes blood cells not to clump together to form a clot) 81 milligrams(mg) daily. A review of the May 2024 Medication Administration Record recorded Resident #17 received Aspirin Delayed Release 81 mg daily from 5/01/2024 to 5/31/2024. Resident #17 continues to receive Aspirin Delayed Release 81 mg daily. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #17 was cognitively intact and was not coded for antiplatelets. [...]
February 29, 2024Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, record review, and staff, physician, and police detective interviews, the facility failed to protect a cognitively impaired resident's right to be free from abuse when a staff member hit the resident in the face for 1 of 1 resident investigated for employee to resident abuse (Resident #4).
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on staff interview and record review, the facility failed to report an allegation of staff to resident abuse to Adult Protective Services for 1 of 1 resident investigated for employee to resident abuse (Resident #4).
May 18, 2023Standard inspection · 0 citations

Fire safety inspections

4 fire safety citations on file: 2 on August 22, 2024, 2 on May 18, 2023.

Every fire safety citation4 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 22, 2024 · Corrected (the home has a date of correction)
  2. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 22, 2024 · Corrected (the home has a date of correction)
  3. F
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · May 18, 2023 · Corrected (the home has a date of correction)
  4. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 18, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 28, 2025Fine $8,672
July 28, 2025Fine $8,673
January 13, 2025Fine $8,492
January 13, 2025Fine $8,492
February 29, 2024Fine $40,658

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)5.043.853.86
Registered nurses0.890.620.69
All nursing staff on weekends4.213.423.42
Nurse aides3.43
Licensed practical nurses0.71
Nursing staff turnover (share who left in a year)37.9%49.0%45.8%
Registered nurse turnover48.1%45.6%42.9%
Administrators who leftnot reported

CMS expects 3.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.37 on weekdays and 4.21 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.63 in April to June 2025 to 5.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.040.895.374.21 0.0%0 of 9092
Oct to Dec 20255.090.905.384.36 0.0%0 of 9291
Jul to Sep 20254.500.924.773.83 0.0%0 of 9294
Apr to Jun 20254.631.014.864.07 0.0%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.315.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.61.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.418.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.55.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.814.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
31.422.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
23.612.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.61.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.11.81.8

Owners and operators

Legal business name: NC DEPARTMENT OF MILITARY AND VETERAN AFFAIRS NC DIVISION OF VET. CMS links this home to Pruitthealth, a group of 96 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Nc Department of Military and Veteran Affairs Nc Division of Vet5% or greater direct ownership interestOrganization100%03/25/2013
Banks, KathleenCorporate directorIndividual06/24/2025
Nc Department of Military and Veteran Affairs Nc Division of VetOperational/managerial controlOrganization03/25/2013
Ard, BonnieOperational/managerial controlIndividual01/15/2024
Banks, KathleenOperational/managerial controlIndividual03/27/2013
Stephens, NicoleOperational/managerial controlIndividual03/27/2013
Ard, BonnieAdp of the SNFIndividual07/30/2025
Banks, KathleenAdp of the SNFIndividual06/24/2025
Sidana, LalitaAdp of the SNFIndividual07/30/2025
Stephens, NicoleAdp of the SNFIndividual02/07/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 28, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 28, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 28, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on August 22, 2024: "Ensure each resident receives an accurate assessment."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Nc State Veterans Home-Kinston's Medicare star rating?
CMS rates Nc State Veterans Home-Kinston 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Nc State Veterans Home-Kinston get at its last inspection?
0 health deficiencies at the standard inspection on November 14, 2025. The North Carolina average is 4.7.
Has Nc State Veterans Home-Kinston been fined?
Yes. CMS lists 5 fines totaling $74,987 in the last three years.
Does Nc State Veterans Home-Kinston accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Nc State Veterans Home-Kinston?
CMS lists 10 owners and managers, and links the home to Pruitthealth. Legal business name: NC DEPARTMENT OF MILITARY AND VETERAN AFFAIRS NC DIVISION OF VET.

Sources

Find a nursing home Read an inspection