Harmony House Nursing and Rehabilitation Center, I
1825 Laurel St., Shreveport, LA 71103 · Caddo County · (318) 424-5251
115 certified beds, about 112 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195404 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 1, 2025, inspectors cited 5 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 9 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.48 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
47.0% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Central Management Company, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
October 1, 2025Standard inspection, Complaint inspection · 5 citations
- E Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure residents were free from physical restraints imposed for purposes of discipline or convenience and that are not required to treat the resident's medical symptoms for 1 (#13) of 1 (#13) resident reviewed for restraints. The facility failed to ensure Resident #13's pre-restraint assessment was completed and a written consent was obtained prior to the use of lap tray.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to store, prepare, and distribute and serve foods in a sanitary manner by: 1. Failing to clean the dry food storage room.2. Storing a styrofoam cup inside a bin of sugar. This had the potential to affect 85 residents served meals on 09/29/2025 according to S1 Administrator.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation and interview, the facility failed to ensure the resident's environment remained free of accident hazards by failing to ensure a spray bottle labeled as Floor Cleaner was removed from resident's room for 1 (#120) of 4 (#4, #17, #61, & #120) residents reviewed for accidents.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review, observation and interview, the facility failed to ensure proper infection control techniques were practiced to prevent urinary tract infection (UTI) for 1 (#64) of 2 (#1, #64) residents reviewed for indwelling urinary catheter.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview the facility failed to ensure residents maintained acceptable parameters of nutritional status for 1 (#89) of 4 (#15, #37, #89, #93) residents reviewed for nutrition. The facility failed to ensure a dietary recommendation to increase Resident #89's dietary supplement had been implemented.
September 16, 2024Standard inspection · 0 citations
August 2, 2023Standard inspection · 4 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interviews the facility failed to ensure a resident's plan of care was implemented for 1 (#1) of 5 (#1, #5, #6, #53, #109) residents who were reviewed for unnecessary medications. The facility failed to ensure resident #1's insulin was given as ordered by a physician.
- E Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure a resident's medical record reflected the resident's advance directive choices for 1 (#109) of 29 sampled residents. The facility failed to ensure each of Resident #109's code status documentation was in agreement.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview the facility failed to ensure a resident with an indwelling catheter received appropriate care and services to prevent urinary tract infections for 1 (#73) of 2 (#54, #73) residents reviewed for urinary catheter or UTI (urinary tract infection). The facility failed to ensure Resident #73's indwelling catheter was changed as ordered.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on record reviews and interview the facility failed to ensure there was a sufficient number of skilled licensed nurses, nurse aides, and other nursing personnel to provide care and respond to each resident's basic needs. The facility failed to provide the minimum required staffing hours for 14 of 25 weekend days.
Fire safety inspections
1 fire safety citation on file: 1 on September 16, 2024.
Every fire safety citation1 citation
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.48 | 3.76 | 3.86 |
| Registered nurses | 0.36 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.10 | 3.21 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | 47.0% | 47.6% | 45.8% |
| Registered nurse turnover | 33.3% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.10 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.52 in April to June 2025 to 3.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.48 | 0.36 | 3.63 | 3.10 | 0.0% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.63 | 0.35 | 3.79 | 3.21 | 0.0% | 0 of 92 | 108 |
| Jul to Sep 2025 | 3.61 | 0.40 | 3.80 | 3.13 | 0.0% | 0 of 92 | 111 |
| Apr to Jun 2025 | 3.52 | 0.38 | 3.69 | 3.09 | 0.0% | 0 of 91 | 114 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Louisiana
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.7 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.8 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.2 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.3 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 41.0 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.4 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.7 | 1.8 |
Owners and operators
Legal business name: HARMONY HOUSE NURSING HOME INC. CMS links this home to Central Management Company, a group of 21 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Freda Price Zimmerman 1997 Trust | 5% or greater direct ownership interest | Organization | 6% | 07/01/1978 |
| Jones, Heather | 5% or greater direct ownership interest | Individual | 6% | 07/09/2018 |
| Maumalanga, Holly | 5% or greater direct ownership interest | Individual | 17% | 07/09/2018 |
| Zimmerman, Freda | 5% or greater direct ownership interest | Individual | 11% | 03/31/2025 |
| Zimmerman, Heath | 5% or greater direct ownership interest | Individual | 6% | 07/09/2018 |
| Central Management Company, LLC | Operational/managerial control | Organization | 03/01/2016 | |
| Price, Teddy | Operational/managerial control | Individual | 03/01/2025 | |
| Central Management Company, LLC | Adp of the SNF | Organization | 04/06/2025 | |
| Freda Price Zimmerman 1997 Trust | Adp of the SNF | Organization | 07/01/1978 | |
| Bolwahnn, Sheila | Adp of the SNF | Individual | 12/01/2008 | |
| Cantrell, Jeffrey Lee | Adp of the SNF | Individual | 10/01/2013 | |
| Jones, Heather | Adp of the SNF | Individual | 07/09/2018 | |
| Maumalanga, Holly | Adp of the SNF | Individual | 07/09/2018 | |
| Price, Teddy | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Dawn | Adp of the SNF | Individual | 03/01/1993 | |
| Shelton, James | Adp of the SNF | Individual | 07/23/1990 | |
| Zimmerman, Freda | Adp of the SNF | Individual | 03/31/2025 | |
| Zimmerman, Heath | Adp of the SNF | Individual | 07/09/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on October 1, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on October 1, 2025: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on October 1, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on August 2, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.10 hours per resident per day, below the Louisiana average of 3.21.
Other nursing homes nearby
- Shreveport Manor Skilled Nursing & Rehabilitation Shreveport, 1.1 mi · 1 of 5 stars · 24 citations
- Progressive Care Center Shreveport, 1.1 mi · 3 of 5 stars · 13 citations
- Willis-Knighton Extended Care Center Shreveport, 1.1 mi · 4 of 5 stars · 2 citations
- Roseview Nursing and Rehabilitation Center Shreveport, 1.2 mi · 2 of 5 stars · 19 citations
- Claiborne Healthcare Center Shreveport, 1.3 mi · 1 of 5 stars · 40 citations
- Magnolia Manor Nursing and Rehab Ctr, LLC Shreveport, 1.3 mi · 3 of 5 stars · 13 citations
- Highland Place Rehab and Nursing Center Shreveport, 1.4 mi · 1 of 5 stars · 74 citations
- Southern Oaks Nursing & Rehabilitation Center Shreveport, 1.9 mi · 3 of 5 stars · 13 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Harmony House Nursing and Rehabilitation Center, I's Medicare star rating?
- CMS rates Harmony House Nursing and Rehabilitation Center, I 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Harmony House Nursing and Rehabilitation Center, I get at its last inspection?
- 5 health deficiencies at the standard inspection on October 1, 2025. The Louisiana average is 6.4.
- Has Harmony House Nursing and Rehabilitation Center, I been fined?
- CMS lists no fines in the last three years.
- Does Harmony House Nursing and Rehabilitation Center, I accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Harmony House Nursing and Rehabilitation Center, I?
- CMS lists 18 owners and managers, and links the home to Central Management Company. Legal business name: HARMONY HOUSE NURSING HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.